All I'm saying is. They recommended me all sorts of unnecessary repairs. They constantly pushed me to buy more parts. Alignment repairs etc... The thing that got me with this place was how they ended up missing an unplugged hose. My cousin ended up noticing it with a basic under the hood inspection. It could have been an honest mistake. Make sure you know what you want to fix or they will convince you to fix any and everything that moves. If you feel like your being milked...chances are...you are. read more

Excellent Service and excellent customer care. Have tried many in the area with less success. Super happy with the work I had done here. Would highly recommend! read more

Beware, the complex is not all the same company. The shop MR auto is next to Petro does not have good reviews! Both have a $97 diagnostic though. read more

This is the only place I take my vehicles too .... Great prices , great mechanics all around great business !!!!

Honest, reliable, knowledgeable and friendly! I've never had a bad experience at Petro Auto Care. I trust then completely and am grateful to have a family mechanic so close to home. read more

A couple years ago I took my BMW to them. A couple months later I started having motor issues. The only reason I give them two stars instead of 1 because they do have a good paint job that the secretary husband does on the side job but it took 3 months to paint my car which was ridiculous amount of time but it did come out nice. The side skirts body work was not good either only the paint job was flawless. So please do not take your foreign vehicle to them, they might be good for other cars but not for high-end BMWs. Unless you want to wait 3 months for bodywork and paint job then go somewhere else. read more

Great customer service and Adriana clearly explained what was wrong with my truck and did not pressure me into buying parts I did not need. I did my homework and the prices are fair. She even offered to drop me off or pick me up. I will be a repeat customer and recommend them for your Auto needs. read more

This place is so honest and trustworthy.They have a way to make you feel at home but yet in a professional manner,and they have very reasonable prices and they backup all of their jobs /Repairs with warranties. read more

I have a Toyota Tacoma. I took it to the dealership because my check engine light was on and was told the truck had emission issues and to fix it would be around $1600-$1800. I took my truck to Petro Auto Care where hands down was the best auto repair experience that I've ever had. Not only did they pinpoint the problem but they significantly saved me money in excess of 6 times what the dealer wanted to charge, they also didn't try to upsell me on products or unnecessary fixes. This was the first time I used this repair shop and simply stated I was overly impressed. We as consumers should be used to getting this type of service everywhere. Petro Auto Care definitely recieves my highest recommendation. read more

My husband and i are very comfortable with working on cars but sometimes having the tools to do the job can cause problems. Thankfully my husband stumbled upon this Wonderful dealership alternative when we needed some desperate exhaust help! As new San Diego residents: how to pick an auto shop is hard, but after the past TWO times getting work done here we will never go anywhere else. Reasonable prices, knowledgeable mechanics, helpful staff, and might i say the only shop flying our American flag proudly! Hopefully we don't need to return, but in our emergencies they quickly fixed the problem and made sure we were satisfied. From your NAVY family thank u so much!! Hooyah! read more

Cant say enough about the customer service here. I took my 69 Mustang for some Carburetor work since it kept flooding and stopping on me. They checked it out along with some other items that needed to get done and gave me a price and time frame for completion. I ok'd the work. There was a minor setback with the carb but Andrea bent over backworks to make sure it got done quickly and efficiently. She called me almost every step of the way to let me know what was going on with the car. She went the extra mile to make sure I was a happy and satisfied customer. So far the car has been running great and I am very happy with the work done by their mechanics. If you dont mind paying a little extra for mechanical work then I highly recommend Petro for your cars. read more

Having work trucks I have been to a lot of shops this is by far the best place for service and price! They are very friendly and professional. read more

AWESOME Business!!!! Very knowledgeable, prices excellent and skill superb!!!! I wouldn't go anywhere else!! Thank you Jorge and Adriana!!!!! read more

We have two teenage daughters and both of them drive Volkswagen cars. We never take their cars for service to any other place except Petro Auto Care! The service of this licensed & certified automotive service and repair facility is exceptional with knowledgeable bilingual Spanish/English technicians and personnel. The location is perfect and easy to get to one block off the 125 Fwy on Jamacha Rd. We highly recommend Petro Auto Care for all your automotive needs. They are always professional, ready and friendly. Thank you !! read more

First of all I want to say that this place is awesome! I brought my Subau Baja for suspension repairs and they took care of me in a very good fast and professional way. They changed all four shocks and springs as well as my rear control arm for a lot less that what I was quoted on another repair shop. Petro auto care has the best equipment and the best technicians to truly diagnose and repair your car. Big thanks to the Petro team for all their help. I highly recommend taking your car to Petro auto care. read more

This place is great. Took my car to get a shock replaced and the staff went above and beyond in explaining everything to me. Job was completed quick and professional. Keep up the great work. read more

This place is very good. They helped me out a lot. Fixed my car asap, price was right and the Service Mgr. (a Lady) was just great and really knows her stuff. Thank you for having great people and treating me very good. Even if you are not in Spring Valley (I live in Alpine) it is worth the time and money to get your car fixed here. I highly recommend them. read more

Last year, I had some MAJOR work done on my car (2001 Mitsubishi Eclipse) at the dealer. Always took her to the dealer to get work done, thought I could trust them, rely on them to be honest and upfront....So imagine my surprise this month, when after my oil change, the dealer informed me that my car needed work again, recommending to replace some of the work they had done ( I thought) last year! Valves, radiator hoses, belts, manifold....I told them we had done some of the work last year, they said they didn't have any record of it in the system? I had record, saved all my records! Took my car (Claire) to, PETRO AUTO CARE and I HAVE FOUND AN HONEST, RELIABLE, UPFRONT, CARING auto care service for my Claire! The key word here is CARE. They CARE about their customers, they CARE enough about their customers to make sure the customer understands about the recommendations to their car, taking the time to show them and explain, they CARE about the quality of the work they put in while taking care of your car. I had the work done yesterday, dropping off the car in the morning and had it back in the afternoon! Adriana, Jorge Petro and their staff are fabulous! In short, if you are looking for a great, reliable, honest, CARING auto care team, GO SEE PETRO AUTO CARE! I know I will continue to take my Claire there when she needs TLC! read more

I wasn't sure why my 2010 Honda Fit was making a noise after being hit from behind. They made sure my alignment was good, frame, and the whole car. It just happen that all I needed was front brakes. I am so glad there are still honest mechanic shops you can trust! This is an honest establishment I would recommend to family. read more

I have been using them for a number of years and found them to be knowlegeable and fair at all times. They sometimes charge a bit more, but will always stand behind their work. read more

My husband and I have been taking our cars to Petro Auto Care for years and have received outstanding service each and every time. Employees have always taken the time to explain the service/services needed on our cars and I always feel confident leaving our cars for servicing. I would recommend Petro auto care anytime! read more

Up sell up sell up sell and over priced all I wanted was a break change I know my car isn't new and things get worn. The lady priced me over 300 for breaks and break fluid flush I called another shop later that day and got a quote for the same job for 160! Also when I left the shop my breaks were worse then before they did the inspection. read more

I had moved and didn't know the area, my friend suggested this guy he knew. Work was okay but a little more than I should of paid. I guess no homie discount, not even a mention of their online coupons. They didn't look busy, probably not a lot of repeat business. They were very nice though. read more

I wish I had better review for Petro when they have great customer service. However my last experience with them was not good. I paid for a fee to test my vehicle since what look like a battery indicator was on the dashboard in red. They proceeded to test and came back saying no problems. However next day the problem continued so I just waited for it to do whatever it was going to do since I did not want to keep paying this $75. Well that day came and I would of thought Petro would have known it was the alternator! So now I feel cheated and lost that I will always have to assume a second opinion is needed when using Petro. Sad since they are close to home and great people. read more

I have been going to these guys for about two years now. While they do good work it may be a couple weeks before you get your car back. It will definitely take at least a day just for them to figure out whats wrong with your car. I don't know if they're under manned or what but the service needs to be a little quicker. Also, they never call me back when they say they will. The only reason I keep coming back to these guys is because it's hard to find a mechanic you can trust. Whatever they fix stays fixed but their service sucks! read more