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Recommended Reviews - PetSmart

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Vicky C.

I've visited the grooming salon twice - both times my Pomeranian left the salon happy! During our first visit, Sumi helped get rid of a mat behind our pom's ear. Sumi handled my puppy well, my pup looked calm as she was being brushed. Sumi even gave us a few tips on daily brushing and maintenance at home. On our second visit, our pom got her butt hairs trimmed. This was categorized as the "Sanitary trim". Nicole did a fantastic job on both practical and aesthetic aspects. Because our pom had another mat behind her ear, Nicole suggested the Touch-up package. This included a thorough brush, nail trim, and mat removal. Our pom came out looking fluffy, well-groomed and happy...and with a complimentary bow on her head that has charmed everyone! We will be returning every few weeks for her grooming needs.

Jaylene and Bea
Katrina M.

Store is friendly, clean and well-stocked but this review is specifically about the Puppy Training class my 7 month old pug just completed. We took the 6 week course with Jaylene and my girl loved it, the highlight of her week! Jaylene is wonderful with the pups and their people. She spent tons of time really teaching each of us how to train our dogs, and if you put in the time to work with your dog for 20 mins or so each day, by the end of the course you'll have a better behaved pup! It was also great that when we needed to miss a class, it was really easy to arrange a makeup session. Jaylene is available for help both inside and outside of the classroom (though we never needed to reach her outside) By the end of the course, my pup could sit, stay, come, wait, circle, lay down, get up, look at me, stop, drop it, leave it, touch, and walk on a leash. I was pretty impressed at the learning over such a short time. Course concluded with a cute graduation ceremony at the end, complete with grad cap! My pup just couldn't wait for each class. We will be signing up for the intermediate class next. In hindsight, there was a discount ($30-40) if you signed up for beginner and intermediate classes at the beginning and I wish I had done that. Bottom line...great instructor, great value, conveniently located!

Ms. A.

I love Ruth's grooming work. I used to had bad experience with petsmart grooming salon. So I started taking my pup to local grooming salon, but my friends who has Pomeranian recommended Ruth at Petsmart. She does great job and Joey loves her!

No one told me about what was happening to my dog. Look at her nose. :(
Alice Y.

This is a long overdue post. I boarded my dog here in 2016 (the weekend of July 29, 2016-July 31, 2016) and I will 100% NEVER come back. Petsmart is very inexpensive when it comes to doggy day care but you get what you pay for. My dog came home with severe kennel cough. I have pictures to show you what my dog looked like when I picked her up on that Sunday. At first, I thought she got some food or saliva on her nose but later realized it was green mucus from a very severe infection of kennel cough; it took her two to three weeks to recover. The response from the employees was that "it's fairly common in the summer". I'm so glad I had pet insurance to cover her medical expenses and get her antibiotics. I wanted all pet owners to be aware their facilities are dirty and uncared for. Please feel free and reach out to me if you have questions.

Really exposed quick

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5 years ago

Very disappointed in level of service at doggy daycamp. Our dog will NEVER be brought there again.

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3 years ago

Was looking for self wash Petsmart in Bellevue came up as self wash opportunities. In reality, they do not offer self wash of your dogs

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Ask the Community - PetSmart

Do they sell fish? Looking to get my son a little fish

Yes they do have a fish section! And if you're interested, Dennys Pet World in Kirkland has an extensive fish section that you must check out if you want to see some cool fish!

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All The Best Pet Care - All-The-Best-Pet-Care-Bellevue-Dog-Cat-Pet-Store-pheremone-calming-dog-cat-hemp-1000.jpg

All The Best Pet Care

(88 reviews)

Today I went into the store and I met John he took such good care of my two dogs and made sure that…read morethey had the proper harness on and he fitted them countless times to make sure they fit he did an excellent job and I hope the owner is listening to this yelp or reading this yelp because John is very patient very nice and my dogs were puppies I wanna give a five star Yahoo rating to John Personally I think he'd be better and Management than the store manager

We came by after taking our fur babies to a off leash dog park nearby as we were celebrating our…read moredog's birthday and decided to bring her to a new city. As we arrived, we were greeted warmly by the staff members and were told that if we had any questions then they would be more than happy to assist. They also offered treats for our fur babies which is always a bonus! The store was neatly organized with plenty of walking space for owners and their pets to roam around. We came specifically for some birthday hats and accessories and were pleased to find it close to the entrance. As we were trying different hats, one of the employees Arrow offered to take some pictures of our birthday girl and told us that they offered a birthday goodie bag. We were delighted to hear this as who doesn't want to spoil their precious puppy on their special day? It took only a few minutes for them to get us a bag and Arrow also mentioned that we get 25% off treats, toys and food that could be used with the same year. What a steal! We decided to get them some hides (our dog picked them out for his sister and himself) and dog food. We came in for a birthday hat but left happily with much more. The genuine care for their customers and pets was very clear. From friendly and professional customer service, all types of products, and one of those neat water dispensers for dogs and cats was fantastic! We will be back!

Scampers Daycamp for Dogs - Bellevue - Our front face

Scampers Daycamp for Dogs - Bellevue

(18 reviews)

This place is an amazing place for puppies and dogs of any age! Its staff are WONDERFUL!!! We've…read morebeen sending our puppy here since September '21 as a regular. Every staff we've encountered has made us feel like our puppy is special and so loved! Recently, our puppy hurt her paw, and Aloe and her team actually cleaned and took care of our puppy as her own for so many days, not just once. I can not express how impressed and appreciative I am of Scamper's staff.

These people are the worst! They are not "dog people" and don't have any of the joy, warmth,…read morecompassion or flexibility that comes with loving and caring well for dogs. They are incredibly inflexible and lack customer service to even fool me into thinking they like dogs. Some examples: My first day there my dog was excited and went up to the owner wagging his tail trying to greet her, and she responded that she couldn't pet him "because she just put lotion on her hands" WTF you own a dog daycare? This happens every time we drop off...the people working there don't even get up from the desk to say hello to him or verbally greet him...and he is a SWEET and well behaved dog. Also I asked if they have puppy cams like other daycares so we can watch our dogs and they replied that the "wifi isn't strong enough". Multiple times they have been inflexible with small and reasonable drop off accommodations that are standard fare at other daycares I use. I asked if they could let my dog watch me leave before whisking him into the back to help with his separation anxiety (takes all of thirty seconds). Even when there are absolutely no other customers there they find the need to remind me of how "unworkable" this accommodation is. Most recently, I was four days late paying an invoice and they called me to remind me about it THREE TIMES, and also emailed me. All other daycares I use bill weekly or biweekly, and I"m used to paying invoices as such. I understand if their policy is due at time of service, but it is the way they went about handling the situation that was incredibly offputting. This place has NO LOVE, NO HEART, NO SOUL, and definitely won't get my business anymore.

Leaps N Bounds K9

Leaps N Bounds K9

(46 reviews)

Shorewood

We adopted our dog, Junie, from a shelter in August 2025. She was around a year old. On walks, she…read morewould bark at other dogs and sometimes people which made walks miserable and embarrassing. Indoors, it was jumping, and a constant need for attention and stimulation. It felt like she couldn't relax, or didn't know how, or maybe just didn't want to. So by extension, we couldn't either. We live in an apartment and even just taking her to the rooftop relief area was becoming a hell. I went down the same training rabbit hole many people do. YouTube videos weren't helping. They didn't explain what to do if the method in the video didn't work--which they never did for me. We decided to do some weekly training classes with a dog trainer we found through Rover. She taught Junie plenty--like any German shepherd, she's a very quick learner. She was trying to use counter conditioning to help Junie stop reacting so strongly to other dogs. And while Junie learned a lot, things weren't getting any better. She understood all the commands, she knew what was expected of her, but she almost never chose to do what we asked. It felt like we were constantly competing to be the most interesting thing in her world and we were fighting a losing battle. It was extremely frustrating and we were tired. It was clear to us that there was something important we were missing. We so badly wanted a dog we could bring to breweries, hikes, and backpacking trips and we were starting to wonder if we weren't a good fit for Junie. Assuming you've also been down the internet dog training rabbit hole, you've probably also seen people talk about how board and trains are a waste of money. We were nervous, but Tom came highly recommended by a friend of ours and we were at our wit's end. We didn't want our lives to be so entirely ruled by our dog--it wasn't healthy for any of us. We reached out to him in October and she stayed with Tom through the month of November. Best decision EVER. We were right about there being a missing link--it was our relationship with Junie that needed to be adjusted. Yes, we are her loving caretakers, but we are also people she needs to respect and listen to. It's now January and we can take her anywhere that allows dogs. She will stick by our side in a heel without a leash, whether on a sidewalk, at the beach, or in the forest. She can walk past a dog a foot away without reacting. She lays down next to our table at breweries. She stays in place until we release her. When she's playing off leash, she comes when we call her. We genuinely couldn't be happier! Here were my worries going into this: Would WE get enough training through this process to be able to continue things once Junie came home? --Absolutely. There was a learning curve of course on our end with the ecollar, but I truly did feel prepared by the time we got her home to continue her training. Tom is great at answering questions along the way and after your dog comes home. It hasn't even been 3 months since we adopted her--will it have a negative impact for her to have such a big change so soon? --If this is the position you're in, please don't keep suffering, just make the call! Dogs in general are a lot more resilient than we give them credit for. I honestly feel that sooner was better--it meant less time for her bad habits to get worse/more ingrained. No regrets here at all. Will the training stick? --Yes but it's entirely up to you. As long as you're continuing to keep your dog accountable, you'll definitely keep having the dog you want. Maybe my dog just needs more exercise? --I mean exercise is important, but you shouldn't have to exhaust your dog to get it to behave. We had started renting out Dog Yard through Roam three days a week to try and exhaust her. Probably exhausted us more than her lol. You can absolutely trust Tom and his trainers with your pup and I promise you if you've been struggling and things haven't been working--reach out to Tom! I can say wholeheartedly that this was the best investment we've ever made.

I want to start by saying how much I wish I wasn't the first person to leave a less than 5 star…read morereview. I really wish we'd had the amazing experience everyone else has had-It's why I chose Tom and Leaps N Bounds. My dog is a rescue who was found on the streets and drove several states away in a crate in a van-crates are traumatic to her. She had broken teeth and hurt herself in the past when kept alone in a crate. It's been hard to work with-for the first year we had her, someone always had to be at home and boarding and grooming were high-anxiety. I expressed all of this to Tom-of course my dog would be in a crate for training and I really hoped that training could help-but extremely worried that my dog would break another tooth. I expressed this exact worry to Tom almost every time we spoke. He even said to me once in reply that I "was so caught up in (dog's) past that I couldn't see her future." I thought maybe I was overly worried about it and decided to trust Tom with the training and gave him dog's Trazedone to manage her just in case she couldn't handle being in the crate. We got a couple of great videos about dog's training. He even sent us a link to the "maximum security" style crate he had her in on amazon and said he hadn't seen the problems we described. I was really excited for her to come home. When we went to the first homecoming owner training at his house, I noticed she still had dry kibble in her bowl, which meant our feeding instructions weren't being followed-dog gets a mix of wet/dry food and water. I asked about the leftover food and Tom mentioned that she'd been "bratty" in the crate recently and hadn't finished her food for the past couple of days. While this is highly unusual for dog, I dismissed it initially as stubbornness around plain dry kibble. Dog came home the next day, Sunday June 29. She was licking her lips a lot, but I thought it was anxiety. Wednesday July 2nd, I finally decided to look at her mouth, and was horrified to see her large upper right canine was chipped/broken so badly that the pulp was visible. This has been a massive and very expensive disruption in our lives. We want our 2 year old dog to have a long life with her tooth. Veterinary dental specialists are hard to find and come with 2-3 months waits. We've since spent many hours (and already over $1k) at emergency vets, xrays, and finding dental specialists who do root canals/crowns. We've can't take her to daycare or her cage-free boarding facility because she can't play with other dogs until it's fixed (per her vet). We've had to find in-home boarding people for pre-booked vacations and work travel. We finally got to see a dental specialist Thursday after a two month wait. The estimate for a root canal is $5-6k, and a crown is $10-11k. At that cost, our dog won't be made whole again, we have to settle for the root canal and annual xrays to make sure it's not infected. And we have to wait two more months for the actual procedure-still impacting our lives with no daycare, no playing with her friends. I gave two stars instead of 1 because dog is a lot better on her walks and can come with us to cafes and the market now which is great. But if I could do it again I would ask how many hours a day would my dog be in the crate, how closely will she be monitored, and what happens if she gets hurt. I'd listen to my gut about having my concerns dismissed and placed on me for "holding back my dog from her potential." You know your dog best, and if your dog is a rescue with related behavior issues, I recommend looking elsewhere for training. We did let Tom know when this happened, and all he offered was to have a call about it because "email is impersonal" (and leaves a paper trail?) but he didn't share what he thought needed to be discussed. As upset as I was at the time especially, I wasn't up for a chat about it unless it involved concrete resolution steps. There's been no follow-up since. I don't consent to my dog's name being used in any replies.

PetSmart - petstore - Updated May 2026

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