Every time I'm in this town I stop here to get my pet supplies. The location is very clean and…read moreorganized. The staff has been very helpful with recommendations.

They have lots of choices and always some kind of sale going on. Staff is friendly and helpful!read more

They do a great job on grooming my big baby of a doodle! He goes in a scrappy mess and comes out…read morelooking great! They also never judge me for letting him get to be a grown-out mess, they just seem genuinely happy to get him and to clean him up. Thank you!

Great staff who work well with pets. Staff seems genuine and caring. Facility is clean.read more

We scheduled daycare for 3 days for our 3 pups while RVing through Minnesota. Communication with…read moreDaanaka (sp?) from the get-go was smooth and reassuring. Our pups have been to numerous daycare facilities throughout the southern and northern Pacific Western states. RR is definitely top notch by far. If we lived in this area it would be without question to enroll our pups (they're out of control yappers (our fault)). Daanaka was so personable and professional each day we picked them up. Other staff members were great as well. Highly recommend RR!

We adopted a senior dog about 4 months ago who is very cautious around new people and unpredictable…read morearound other dogs. He is a great match for our other dog with separation anxiety. We heard about R&R and decided to give it a try for boarding. The company was flexible with drop-off times (due to a typical Duluth snowstorm), saving us a huge headache. At pick-up, Sarah, a trainer, was able to tell us how our two dogs did, and even what their personalities were like in the kennel. This is HUGE for us because we have tried so many kennels where the workers forget our dogs' names or have very minimal interactions with them. When we were leaving, our dog with separation anxiety (who normally runs right out of boarding facilities), rubbed up against Sarah to say "bye". This has NEVER happened and greatly goes to show Sarah's great relationship with the dogs here. THANK YOU Sarah and the rest of the R&R team!

I would not recommend recommending using this place for any of your pet needs, especially grooming…read more Somehow, they are the only people in the world that got a golden retriever to "bite" while doing the grooming. And they refuse to take him any longer. No context, no explanation of what happened, obviously he felt threatened, which makes me wonder what kind of people they have work in there. He is a golden retriever for God sakes, and has never attempted to bite anyone or any other animal in his life, however, somehow, Petco managed to make him do it. So they claim.

I recently visited Petco this past weekend and it was deeply disturbing, not too mention absolutely…read moredisgusting. This store and it's employees should be ashamed. Beta fish in cups dead and dying in gross water. Saltwater tanks were horrifying, the ones you could see in anyway. Freshwater tanks gross. Dead fish and snails everywhere. These assholes have a pleco in a 3 gallon tank. The poor turtle was swimming in filthy water with nothing but a rock, trying to get out. The birds are not taken care of. Dead snacks and lizards. The employees wandering around like they have nothing to do and they sure aren't checking out or helping customers. I will shop here again and I will report them to everyone I can think of. This store needs to be shut down immediately. They do not care about any of the animals or fish in their care. Words cannot describe how awful this store is.

Our poor kitty got injured very badly on a weekend...he would likely not have survived until our…read morenormal veterinarian was open on Monday. He was in great pain too. We callled the locally more famous pert emergency hospital in Duluth and were told on the phone that there was an 8 hour wait and to take him to Minneapolis. That simply was not a good option as he would clearly require surgery (if he could be saved), including a stay in the hospital and after care...but we love our boy and would have done it, My wife did a little more sleuthing on internet and found Waters Edge urgent care was open that morning so we ruched up there. I had no chance under those circumstances to research and read reviews, I'm glad I did not because the volume of similar petty reviews on this site would likely have scared us off. The vet tech met us at the door and he was wonderful. Very calm, very gentle with our poor scared and wounded kitty and in general a very kind man. Dr Pop, who it turns out is the spouse of this kind man was exactly the same on the kindness and compassion meter...there is no disputing that they both genuinely care about animals. Yes, the price was high...as it will be in any urgent or emergency care facility. That is just a simple truth throughout the healthcare industry. It was not excessive, I did not "shop around" but expect it may have been slightly less at out normal vet; whatever, that just was not an option under the circumstances and I've got no complaint about the charges that were associated with his emergency care. He did need surgery, he had to stay in their hospital for the rest of the weekend which also means Dr. Pop would be providing ongoing care the rest of the weekend, we've since been back for 3 followup visits related to his recovery and there has not been a single added charge, those who suggest excessive or extortionate tactics here are wrong and frankly missing the point. This is a small operation, with the good Dr and her kind husband often working 7 days a week and of course there are expenses to run their business that have to be borne by their customers. A high volume hospital has more customers over which to spread that expense, but was not an option for us given the timing. I gotta stress we have never experienced the genuine and ongoing attention and care that they had for my little guy had at a high volume veterinarian. Dr Pop and her husband are WONDERFUL. Urgent and emergent care will cost you, this is life everywhere. Accept that as a fact of life. the important part is that they were very competent, very kind, very compassionate and they did after all save our little guys life, what is that worth to us? Priceless.

this vet was awful, horrible experience. My cat had some concerning symptoms ( diarrhea and…read morevomiting) and we brought him into waters edge vet for a check, we wanted an hour for the doctor, and when she arrived she didn't even look at my cat, he never left the carrier and the doctor didnt even glance at him. She listened to the symptoms I described and we were handed a form Of the next actions, radiology and a blood draw for 1000 dollars. we of course declined and left and they charged us 65 dollars for a registration fee which we did pay. we Asked if there was a cheaper option, maybe just a check or a prescription and we were told they couldn't do anything unless we got the tests done And payed them $1000, they hadn't even checked his temp or weight. I am appalled at the service here and will never return, would not recommend to anyone.

This is the only place I'll take little Lola. They are so kind and very understanding if you have…read moreto drop off early. September does the best job on my Lola!! She knows what she's doing and so professional and kind. This place is the best. I'm so glad I found them.

I cannot say enough good things about Rascal's Pet Grooming. They are simply the best in the…read morebusiness, especially if you have a dog with special needs like mine. I recently rescued a dog who has been severely abused and neglected. He is afraid of everything, and I was incredibly nervous about his first grooming experience. But Rascal's blew me away with their compassion and professionalism. The staff took their time with him, showing incredible patience and care. They even tag-teamed the process: one team member held him, comforted him, and spoke kindly while the other carefully trimmed his nails. What could have been a traumatic, one-time-only ordeal turned into a surprisingly positive experience--he actually enjoyed it! I never thought I'd see my dog this calm and happy during grooming. Unlike other groomers in the area, Rascal's truly has heart in what they do. They even have a window where pet parents can watch to see firsthand how ethical and kind they are. It's such a relief knowing my dog is in loving, gentle hands. If you love your dog, this is the place you want them to go. I am a huge fan and will never go anywhere else. Thank you, Rascal's, for being amazing! #Tehya and Miigwan's