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    PetSmart

    3.4 (19 reviews)
    Special Hours 9:00 am - 6:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

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    Recommended Reviews - PetSmart

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    Ask the Community - PetSmart

    Rocky Mountain K9

    Rocky Mountain K9

    3.7
    (3 reviews)

    We love Rocky Mtn K9. Their staff is great with our babies. We use them exclusively for Daycare,…read moreBoarding and grooming. We are K9 Club Members, which is the best deal to get all the perks they have to offer. Our dogs get so excited when we pull up to drop them off. It is so reassuring that we have a place to take them where they feel loved. We also recommend their training program. Our dogs did a two week course and it changed our lives. Can't recommend them enough!!!!

    My parents recommended Rocky Mt. K9 after their groomer moved there, so we decided to try the bath…read moremembership for our five dogs. The online scheduling was convenient, but the website was difficult to navigate and had several features that didn't work properly. The front desk employee was extremely friendly and helpful when I called about signing up for the free 14-day trial. Our first visit was okay, but the baths were disappointing. The dogs still had dirt on their coats, my hands became dirty after petting them, and I had to rewash parts of them at home. I chose not to complain because I wanted to give the facility another chance. At the second visit, our dogs were noticeably more reluctant to enter the building. Staff also informed us that dogs may share kennels, which concerned me even if they're from the same household. When we picked them up, one of my German Shepherds, Violet, had diarrhea, feces on her tail and legs, and fresh abrasions and swelling on her nose that were not present before drop-off. I was never informed during the appointment that she had become sick. I had to clean and bathe her again after getting home. My partner called to express our concerns, and the front desk employee was again kind, apologetic, and said he would pass everything to a supervisor. Unfortunately, my conversation with the supervisor was the complete opposite. Rather than showing empathy, she immediately became defensive, insisted Violet's nose injury existed before the appointment, implied we were providing inaccurate information, and repeatedly focused on my "tone" instead of addressing our concerns. At no point did she apologize or acknowledge how upsetting it was to pick up an injured dog. We decided to cancel the membership during the advertised free trial. We were told it couldn't be canceled until after we were charged and then we'd have to request a refund, which made little sense for a trial period. We were also required to repay the 40% grooming discount that came with the membership. While I expected that part, it was frustrating considering we were canceling because of our experience. I do want to recognize the groomer who groomed our two poodles. She did an excellent job, and I happily tipped her 20%. I also want to commend the front desk employee for being consistently kind and professional. Ultimately, it wasn't the grooming itself that lost our business--it was the lack of accountability, empathy, and professionalism from management when concerns were raised. If our concerns had simply been acknowledged and addressed with compassion, we likely would have remained customers. Instead, we'll be taking our dogs elsewhere.

    Obedience Matters

    Obedience Matters

    4.9
    (30 reviews)

    I cannot recommend Ryan Herbst at Obedience Matters enough. We entrusted him with our 4-month-old…read moreBernedoodle, Lola, for boarding and training, and the results have been nothing short of amazing. Lola has transformed into a well-behaved and disciplined dog, all while maintaining her sweet, playful disposition. Ryan is incredibly knowledgeable about the latest, most effective techniques and is skilled at implementing tools like the e-collar with great care and precision. What truly sets Ryan apart is his genuine love for the animals in his care. When Lola had a minor medical situation, he immediately alerted me and took her to the vet himself. His proactive care and obvious concern showed us just how much he cared for our "princess." His service goes above and beyond the training period. He has called to check in on Lola's progress and even scheduled one-on-one sessions with me to ensure I'm confident in handling her at home. Ryan is a true professional who is generous with his time, expertise, and compassion. If you're in Park City and looking for top-tier dog training with a personal touch, look no further. I would also like to thank Jessie, assistant trainer for her love & care of Lola as well. Thank you, Ryan! Thank you Jessie!

    A true dog whisperer! Sunny, my pug, and I recently had the…read morepleasure of working with Ryan, and I couldn't be happier with the results. He took the time to understand Sunny's unique personality and behavioral challenges (a love bug who doesn't listen and loves to run away) and tailored a training program specifically for her. Sunny's obedience and overall behavior have improved significantly - she's a new dog and a pleasure to be around. I highly recommend Ryan to anyone looking for help for their pup!

    PetSmart - pet_training - Updated July 2026

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