Cancel

    Open app

    Search

    PetSmart

    2.8 (39 reviews)
    Closed 7:00 am - 7:00 pm
    Updated 2 weeks ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Pet Training Photos

    From this Business

    Recommended Reviews - PetSmart

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Blood from sliced foot
    Ashleigh V.

    Groomer sent my dog to the ER needing multiple paw stitches! Gave them written and verbal instructions that my Australian shepherd was afraid of the blow dryer & needed to be securely fastened to the table. Both of which was completely ignored and a hour later I received a phone call that my dog was being rushed to the ER after she apparently "broke a nail" turns out she had a large laceration on her paw that was bleeding through multiple bandages and needed stitches. The grooming manager was very nice and understanding about the severity of this but the groomer Carmen needs to be held responsible for ignoring instructions that I gave before and after I dropped her off. Extremely negligent and needs to be held responsible for ignoring patient records. She's had 10+ grooming and never an issue because the groomers are told prior verbally and written to not to use a blow dryer on her. Lucky that I don't sue her for this but thankfully they're assuming all charges for Carmen's lack of training. Extremely disappointed !!!

    Kelly S.

    If I could give this place a zero star I would!! Beyond pissed of the paid grooming my dog received. I mean who cut his hair? The receptionist?? Will never take my dogs back or even recommend this place. You would think for keeping my dog for four hours his hair would look better than what it turned out to be. Hair is all uneven, feet were not done, hair is surely not blended. Hard to believe a place of business would hire people with no skills to currently groom a dog. Do not take your dog here!!!

    Cute Petsmart watermelon bandana! Nice and clean after his bath!

    See all

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Liz T.
    59
    40
    14

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dalena D.
    141
    36
    114

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Your really do help pets you guys do a lot of work don't you guys do to much right pet smart your are the best

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Reena G.
    640
    1150
    1684

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M.r. H.
    11
    72
    140

    8 years ago

    Fast place for my shitz tuz good work nail work is beautiful and very well done professional

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Cara C.
    481
    396
    3100

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Lis R.
    0
    15
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nate T.
    94
    22
    2

    18 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    18 years ago

    I recently adopted a puppy and was very surprised how helpful the staff members were. One of their trainers even came over to say hello.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Marie R.
    56
    50
    57

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of T B.
    179
    20
    0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rick W.
    40
    71
    8

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    I used the grooming service and the ladies were so nice and took great care of my pup. I was very grateful.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    I took my dog in for the second time for a bath and a haircut Alice did a great job on him couldn't be any more happier with the service !

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Joy would teach us the action and we would follow the action with our own pet.

    Mentioned in 3 reviews

    Read more highlights

    Pet Paradise Las Colinas

    Pet Paradise Las Colinas

    (126 reviews)

    Tried to cancel a resevation ten minutes after making it and they would not refund the deposit. I…read moreliterally called within minutes of booking the stay as we had things change and they would not refund the 100 dollars. I guess 100 dollars is more important then gettinng a new customer.

    I would NOT drop my dogs at Pet Paradise in Las Colinas. I…read morearrived to pick up my two puppies, as scheduled at 0700, on Friday, June 27th. The staff had been locked outside since 0530 and was standing there like idiots - only one young woman out of SIX seemed concerned that the dogs were locked inside alone. They reported they had called their manager repeatedly and knocked on her door - no response. At 0800, I finally called the Irving Fire Department to rescue my dogs and all the other animals in the building. They arrived with two trucks, a chief and two police cars. The firemen had to threaten to break down the door of the manager apartment to get her to open the door. There were 11 other customers who were equally as pissed off - several stormed off and I was shocked at the few that stayed and left their dogs knowing the situation. All the dogs had been unattended for more than 12 hours. My dogs were not bathed as scheduled. They reeked of urine and stool and were full of anxiety. The policy of the animals being unattended at night is unsafe and not what I am paying for. The manager not showing up to work amplified an already dangerous situation. I was told by the young woman that checked me out I would be contacted about a refund as she felt I deserved this. I have heard from no one at PP.

    Furry Tails - Unbelievable!! Left photo is how he usually looks groomed and what i requested, right is what they did to him!! Poor baby!!!!!

    Furry Tails

    (112 reviews)

    Furry Tails is amazing! We have struggled to find a groomer that we like and we finally found it!…read moreWe made an appointment over the phone and it was extremely smooth and seamless. When we went to drop our puppy off they asked wonderful questions to ensure they did exactly what we wanted. We are we're appreciative of that. I cannot recommend this place enough! Our Coco looked so cute and the cut was pristine! Normally, our Coco is super anxious when it comes to groomer, but at pick up she was so good! You won't regret using Furry Tails!

    I have to start by saying that my fur baby is scared to death of loud noises, especially the…read moreindustrial dryers that most groomers use nowadays. I get it- they dry hair quickly, but mine is just super sensitive to them. A few weeks ago, I reached out to Furry Tails via email and explained my dog's fears. The gentleman (I believe his name is Jake) quickly responded and assured me that he understood and that he could offer a kennel dryer. I took her in today for her grooming appointment. Of course, she immediately put on her brakes (locked her legs) and I had to coax her into the salon. Thankfully, Jake was waiting at the counter. He remembered Verda Belle's fears and did his best to become friends with her by talking softly to her and offering a treat. Of course, she was making me feel guilty, but I also could see she would be in good hands. She was there about 2.5 hours since it took longer to dry her. He called when she was ready and when I arrived, he assured me that she actually tolerated it all well. Whew! She looks amazing! He groomed her as I had requested and she smelled great. It is wonderful knowing I have found a kind groomer who actually treats animals with gentleness and love!

    PetSmart - pet_training - Updated May 2026

    Loading...
    Loading...
    Loading...