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    PetSmart

    2.7 (121 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 2 weeks ago

    Services - PetSmart

    Bath and groom only

    Microchipping

    Pet physical or wellness exam

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    Ask the Community - PetSmart

    Has anyone used the Trinity Parkway Petsmart for boarding and/or grooming?

    No.

    View All 2 Questions

    Review Highlights - PetSmart

    I brought my little chihuahua in to get her nails trimmed for the first time and the staff was very friendly and informative.

    Mentioned in 2 reviews

    Read more highlights

    Top Notch Pet Resort - Cane Corso

    Top Notch Pet Resort

    (124 reviews)

    My dogs have been clients of Top Notch since it opened many years ago. They go above and beyond to…read moretreat each dog with care and kindness. The owner, Lisa, even picked up a prescription for my dog while he was boarding and I was out of the country. With my dog Riley, they take extra care with getting him settled in and adjusted because he developed a bit of separation anxiety after the pandemic. They always have him looking his best after his every six weeks grooming. To make it easier for me (not having to call for an appointment) they've been booking him out every six weeks for the entire year. It is so easy for me to remember, and they do such a great job with him. I cannot say enough how much trust I have in Lisa and her team at Top Notch. If he needs to be boarded, I know he is safe, comfortable, and well cared for.

    Top Notch was once a great kennel. But it has new ownership and it is absolutely horrible…read more About a year ago, it cost $40 to board my dog overnight. The new ownership has jacked up the price by 50%! It now costs $60 rather than $40! Included in that is $10/day just to feed your dog!!! Are you kidding me?!?!? If I board him there four days, I could have bought a bag of the Kirkland brand they use that would last him 6 weeks! When I brought my dog home, he ran straight to his water bowl and drank nearly the entire bowl. Apparently Top Notch no longer provides water to boarders!!! It probably costs another $10/day for that. What next? $10/day for the air he breathes? Last time they overcharged me for my stay. The clerk said she couldn't give me the breakdown of the charge until she ran my card. Then I could log onto their new website to see the breakdown. Sure enough, she overcharged me. Oddly, she didn't know how to credit my card, only charge it. I never did see the credit come through on my statement. They had charged me for the private play for the day I checked out, even though I was checking out first thing in the morning. It seemed clear that they were systematically overcharging people because the charge for private play was automatically generated as soon as the system registered a new day (i.e., at midnight). Most people never knew they were overcharged. I complained both times. However, both times I told them not to have the manager call. It simply wasn't worth it because I have far too much to do to argue with corporate. Nonetheless their corporate manager called and used corporate spin about their changes, and how they were only doing it for my good. Really? Wasting my time only added insult to injury. Top Notch used to know my dog, what he ate, what he likes, etc. Now they don't know anything about him. They used to provide a "report card" after each stay, telling me how he did. Now you have to log on to their website to see an impersonal computer screen of notes. Honestly, I don't want to log onto yet another website. A 50% increase in price for worse service, $10/day if you don't want your pet to starve, an obviously dehydrated pet when you get them back. And all that for 50% more + a $10 overcharge to boot. And if you'd like, you can also get a phone call with corporate spin. I've given Top Notch $1000s over the last 20 years. They won't get even a single $1 more from me. No thank you, Flop Botch.

    PowerHouseK9

    PowerHouseK9

    (142 reviews)

    I sent my dog, Milot 4.5 months, to Powerhouse K9 for a three-week board-and-train program. As a…read morenew dog owner, I'll admit the process felt a bit unconventional, and I decided to wait a few days after she returned home to write this review so I could evaluate the results objectively. Now that we are home, I am incredibly pleased with the outcome. Milot's behavior has shifted significantly for the better. Anthony spent two hours with me during pickup to ensure I understood the commands and techniques he used, and by implementing those daily, I've seen a massive difference in our routine. While the 'behind-the-scenes' of intensive training can feel a bit like a black box for a first-time owner, the results speak for themselves. If you are looking for a program that delivers a noticeable transformation, it is well worth the investment. I'm very happy with Milot's progress! Other things to note - Anthony was very responsive. Sent videos of progress and video chats as well - clean/brushed/bathe at least once before pickup - flexible with drop off and pickup Happy with the result. Highly recommend.

    Anthony's a great guy very knowledgeable work with my dogs for a week. He is trying to set up their…read morecycles of eating and going outside to go to the bathroom so far I've only had him home for about 7 hours the male dogs did have an accident but the female seems to be raining in and out of the house and haven't seen her sniffing around looking for a spot too we leave herself so we'll keep working on with the knowledge that he gave me and hopefully soon I'll have housebroken dogs Thank you..

    PetSmart - petstore - Updated June 2026

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