I bought ThunderEase Calming Diffuser Kit for my 2 dogs and when we came home both of our dogs were hiding between our dryer and hot water heater shaking. It seems like they do better when we're home. read more

I have gotten my little fur angel groomed here a couple times and have been very happy. I have been able to get same day appointments. I have a shihtzu and it was $45 for bath and groom which includes glands, tooth brush and nails. I just wish the check in area was a little bigger for such a busy place. Woof! read more

PetSmart - Pet Stores Near Me - San Diego, California

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Late Review (but it is a must) Early 2017, I went in petsmart looking for a NEW ADDITION to my small family. I saw that there was an area where you can ADOPT cats. I was a little hesitant only because I am a "dog person". But my other half talked about her upbringing and how her life was growing up with cats. So i said why not? I first went in by myself looking and then after talking and forcing lol we both went. I had my eyes on this gold kitten but then somewhere in that crazy mix there was "BIG BOY" who is now JAX aka JACKY BOY! Jax is something else. Im still learning about him but little dude is a blast. Definitely found out the hard way that cats are up early before the butt crack of dawn. But I never thought in a million years I would have a Cat. He is the best. Adoption process was easy. Was approved right away. They also gave us a packet which helped in the adoption process. Coupons and discounts. I strongly encourage people to adopt. Your loyal/fur baby will thank you for it. P.s I still posted a picture of my other baby. My big boy who hardly listens but is extremely spoiled Sampson!!! read more

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This review is for grooming services with Sammi specifically! We started taking my golden doodle to Sammi when she was at the La Jolla pet smart location and absolutely loved her work and how much she cared about our pup. We now live in Orange County and make the hour drive to San Diego so that my doodle is groomed by Sammi because she truly is the best! She puts so much effort into the haircuts and my pup is comfortable with her. My sister's maltipoo also sees Sammi and loves her as well. I can't recommend her enough! We appreciate you Sammi! read more

Michael Manzo is AMAZING! Had a great grooming experience at this location, all the staff is sweet and helpful! Thank you so much for taking care of Gizmo!! He came out fabulous with a new summer cut and matching neck bow :) read more

PetSmart - Gizmo after a great "spa" day with Michael :) - Pet Stores Near Me - San Diego, California

Best petsmart ever all the ladies in the wash and cashiers are all so nice and the amount of items they have here is unreal it's the Jesus of petsmarts amazing choices from dog clothes to dog foods to fish just amazing this is forsure the best petsmarts ever! read more

PetSmart - My keelo - Pet Stores Near Me - San Diego, California

Took our bernedoodle for a bath & brush, we even upgraded to the CHI package with Julian. Our pup was still wet when we picked him up, his face was not washed (had dried up dirt from before around his mouth), eye boogers still there, poop still caked on his behind, paws still dirty as if he just ran through mud and fur was not brushed at all. You can't fool a dog owner who actually brushes their pup and tell them you brushed them. We spent $70 only to have them dump water on him down & mildly blow dry him. He doesn't even smell shampooed. Very disappointed. Never going back for their grooming services. read more

This review is for the PetSmart Grooming. Ask for Sarah! She is fabulous. Great groomer, super caring of your dog's needs and very loving. You can tell your dog enjoyed their time (unlike at some places when you go swoop your dog, they're all weird like they'd been mistreated or something). Sheldon loves her! I always book with Sarah. It's nice to have someone get to know what you're looking for so you can expect the same results. She has been the best groomer I've found in San Diego in the 5 years of having my dog. She respects your requests i.e. don't cut my dog's ear hairs, keep the mane, etc. and always gives a really comprehensive report card afterwards. They always give report card which I think is such a nice touch! Courtney, the salon manager, is also very helpful and nice. I had a couple of mishaps earlier on and she took care of them right away! Thanks for always taking care of Sheldon! You guys are awesome. read more

PetSmart - The real reason the Chargers won last night. BOLT UP!! - Pet Stores Near Me - San Diego, California

I'm going to keep this review short: This store has EVERYTHING you need for pets and then some!!!! They also have the friendliest cashiers/customer service! I feel like their pet accessories/food are sometimes at a reasonable price. Other times, you can get it cheaper elsewhere, but when you're here, you are paying for convenience, as this is a one-stop shop for everything pet related you need! From fish to cats to birds to guinea pigs and dogs, they have it all. They also have a great grooming center. Every Saturday, they have a dog adoption event outside the building. If you are looking for a dog, come check them out! (Disclaimer: super adorable dogs in the photos below)! read more

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This review is primarily for the GROOMING department: I have been coming here for a few years now and I am thankful that I tried it out versus an independant groomer that I had been going to. It's not that I didn't enjoy the independant groomer, it's just the time frame/weekend availability was minimal and when you work normal time frames, it's hard to get there. PetSmart is available all the time, including weekends and it definitley helps out with the work schedule. Anytime I call to make an appointment, the grooming department is exceptionally accommodating to my schedule and does their best to find something that works for the both of us. I have been getting the same cut on my fuzzy puppy since I started going there and it hasn't changed one bit. His cuts are always consistent and their opinions on his skin and body are helpful in order to make sure for a happy puppy. I haven't had a bad experience there once (i'm probably jinxing myself) but I trust them with my dog and he always leaves as a happy dog. read more

Over the top with help. Immediately one of their staff walked up to us and asked how she could help us? We had to pick up a few items for (Chloe). She took us up and down the rows we needed. Great selection I have to say. The girl helping us would look up every item we wanted to know about. She suggested some items that we forgot about. Shampoo, toys, special soap, appropriate food for my Morkie. She said they sold a coupon book for $19.00 and we saved over $60. A bath and grooming for free. 1 would so recommend any pet lover to drop in and buy hard to find. Our server was one of the best helper I've ever had in a pet store. Please go by and just see what they have read more

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I was frankly very disappointed with my experience here. I came here as a brand new pet owner looking for the basics for my new cat. Litter, litter box, a Feliway spray or diffuser, etc. I walked in, and was greeted by a cashier who, when I asked for help, just pointed me to the back of the store and said, "Cat stuff is back there". I didn't get ANY help from anyone and had to read the labels of 10 different kinds of litter to find a dust-free and scent-free type. I was really unhappy to be left to fend for myself and be ignored when I asked for help. I grabbed the bare essentials I needed and will be heading to Petco after work today where I have received actual service. I will not be back. read more

Just stopped in to take a look at the fish selection and was stoked to find some shrimp. They usually sell it right when they come in so I took a the chance to buy some. There was also some cool lettuce looking aquatic plants in the tank. I asked the girl if I could buy one and she told me that she didn't know what it is and therefore didn't know what scu the plant would be under. I asked if she could ask a manager who apparently was busy on a forklift. She then said she would bring the plant to the manager to see what it is and how to charge me for it. She went and came back to tell me some arbitrary name like "sea lettuce" and told me they couldn't sell it to me without a scu. Why couldn't you just come up with a price based off of similar looking and sized plants or just give it to me? I've never heard of a store that didn't want to sell items unless they are a part of a display, and these were not. Strange experience, but at least I got some cool shrimp. read more

Petsmart is often our first stop for our pet needs, and I have to say that we have generally been very happy with them. They have a pretty extensive selection, prices are reasonable (especially w/ sales), and I've found the sales staff friendly and knowledgeable. We've bought supplies for our cat, hamsters and puppy here, and even took our cat here to the Banfield vets for several years. There are often some employees who go above and beyond. For example, I bought a Habitrail type hamster cage several months ago, and could not figure out how to assemble it. One employee tried to assist, but was as helpless as I was, but he sent over another guy, Aaron, who eyed the pieces, and quickly put everything in place. I was in awe - "you've done this before!" I said. "No," he answered "I'm an engineer!" Well, there you go; you don't have to be an engineer to assemble a hamster cage, but it definitely helps! I've never bought animals here. We did look at hamsters once, but I was not impressed; some of them were Speedy-Gonzalez fast, and leaped out of our hands as soon as we picked them up. Others were downright mean, and bit both my daughters. But, like Petsmart for their wide selection of supplies and good prices, and staff who are friendly and willing to help you find what you're looking for. Update: I'm bumping PetSmart up to 5 stars, based on ease of returning/exchanging items, which is definitely a bonus. read more

I have an older dog with health complications and a lot of anxiety but whenever I take her to PetSmart for her grooming she happily walks in and doesn't try to nip at the groomers when they take her in. She might not be as happy once she's in the water lol but they take very good care of her and I wouldn't ever take her anywhere else. I think the price is very fair for the time and work they put into my dog so I've recommended them to all my friends with pets. read more

Well its a big box pet store but it fits a need. A need to get Royal Canin dog food on the cheap as well as treats, toys and other dog related items. I got Charlie (cocker spaniel) groomed here after having a horrible experience with a local independent groomer and I was very pleased with the results. So every few of months when I need her trimmed and I'm to lazy to do it or I need it to look right I take her here. Although there was the one time my boyfriend and the groomer had a miss communication and when I came to pick up Charlie she was naked but I hardly feel like that was their fault. I even took Charlie here for puppy classes. The classes are great for basic training and socializing. I wouldn't recommend them for trouble dogs, or behavioral issues. I still don't care for places like Petsmart and Petco selling animals. Also they sell products that I believe to be harmful to pets. So four stars not five. read more

PetSmart - Charlie did good! - Pet Stores Near Me - San Diego, California

WARNING: AVOID the CURB SIDE PICK UP. As a large corporation they think splitting your order by one item and having you drive 25 miles for it is perfectly ok. apparently corporate office is aware of this issue and they approve of it. Supposedly the app alert you of the slit , but not until you arrive at your location of choice. poorly run, maybe they should consider closing this option. read more

I've been here numerous times for Dog food, treats, the works and have yet to have an experience that would keep me from coming back. I had bought a "Cooling pad" for my dog when they got a new style in for this summer. I felt kinda sad to shell out $50 for it. However the price dropped within a month. I kept my receipt and talked to the manager at this location and asked if he would do a price adjustment and he agreed. I'm happy that Petsmart is able to do price adjustments as well as Bed Bath & Beyond. So I can save some money then spend the savings on my Pekingese o(n_n)o They also have Natural dog food vendors who come in to talk to you about their brands. So far Blue Buffalo, Nulo, and Natural Instinct had vendors at Petsmart who gave out coupons for discounts on the food or coupons for free canned foods. The Banfield staff were able to print out a copy of my dogs Vaccine records in case of an Emergency without hassle. I refuse to give them 5 stars because of a rude girl (acting as if she didn't want to help me, being nasty to me when I declined an offer for service) in the Grooming Salon. I swear it seems that no Petsmart grooming salon can match the 5 star Service of the Beverly Hills Location... read more

No better place to get your little friend a pawdicure or some more treats!!! This Petsmart meets any requests a pet owner might have. First off, the parking lot is a decent size so there shouldn't be any issues finding parking. The grooming salon opens an hour before the actual store opens so that's convenient if you're the type of owner who does errands early in the morning. They also have a pet hospital if you need veterinary services while you're shopping in Petsmart. There are a lot of treat options here, but I must say that the prices are quite steep. I'd probably stick to getting my dog treats at Trader Joes. The layout of the store is quite generic like any other Petsmart. They have fish, rodents, scorpions and all that good stuff, so it's entertaining to walk around while your pet is being groomed. The employees are always nice to me and they treat our dog Snoopy like a queen. Overall, it's a very nice Petsmart, still, I would only come here if it's your closest pet store. read more

PetSmart - Snoopy - Pet Stores Near Me - San Diego, California

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Great, animal-loving people working here. The prices are fair, and they have a good selection of food, treat and toy items for all your pet-based needs. We've had a few problems with finding bugs in a few bags of dog food that we've bought here in the past, but they've always taken the food back and allowed us to replace it with a different brand/type. Everybody we've talked to has been great to the pups, and willing to help with finding things or answering our questions. read more

I highly recommend their groomers. Of all the various locations I have ever taken my pet to get groomed, this specific pet smart is by far my favorite. They are all very patient, helpful, and caring. Alyssa is amazing. She takes her time and is just phenomenal. Moreover, the store is huge, plenty of options. Plus, my pet loves to roam around here. read more

My third stop in a row at this store and they don't have large bags of Royal Canin Hydrolyzed Protein prescription dog food. They can't tell me when the next shipment will arrive. We have an 85 pound dog that requires this food. PetSmart only had 7.7 pound bags again! Although I am a loyal shopper, they refused to give a discount so it cost 45 dollars for one weeks worth of food. Disappointing service. We are looking for a new pet store. read more

My Chi kOkO has been groomed for over 2 years at this location and I'm finally taking the time to say, THANKS TO ALL THE GALS! Especially Amy! kOkO comes back every time with a big smile from being in good hands! Keep up the great work! read more

PetSmart - Thanks gals for the wonderful scarf! koko luv ! - Pet Stores Near Me - San Diego, California

this is one of the worst places to take your dog. They really don't know who is in charge and the manager is never there. They wanted to charge me extra for nothing and I disputed it. I had more run ins with making an appoint ment and I will never recommend this place or any Pets smart to anyone. they are the worst ever and not just this store Petsmart need to step up theor game and make the customer happy. read more

I am a fan of PetSmart grooming. They do a wonderful job. The missing star is for their policies of discount which keep changing! We are both seniors and my husband has a military ID; but they changed that to only on "Tuesdays" - there were no posts about the "details"! I think that is crummy. The actually grooming staff is wonderful! They have a full load! It can take 2 hours for a dog and 3 hours for two dogs. I know that there are so many dogs to do and senior dogs can come early in the morning, so they don't have to stay so long. But our dogs are super clean - ears, eyes, tails, toes and skin!! Great job!! read more

Hi I was in this location 2 months a go and i need help to buy some product for biting with fleas STEPHANIE LERMOND who is working there , Was able to give me great guidance and was specially helpful for me Thank you Stephanie you are the best read more

Thank you to the hardworking staff at this Banfeild for taking our pup on a short notice! THANK YOU to Maddison for explaining our wellness plan in depth and answering all of our questions. We know days are getting increasingly difficult due to COVD-19 restrictions, but realize the great efforts you are all making to minimize delays in scheduling appointments. read more

Stephanie is an amazing trainer. Not only is she great with dogs, but she is an outstanding communicator and instructor. My husband and I were having a hard time with our new puppy and she took the time to help us with each of our concerns and provide advice. We took a puppy class and intermediate class with her. Highly recommend read more

PetSmart - Left: after, right: before. Welsh terrier cut - Pet Stores Near Me - San Diego, California

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Keri, the manager, was extremely rude. We were interested in purchasing an expensive tank for a reptile and they had a great sale listed. When we asked about taking advantage, she replied: the sale is over, and ripped THEIR OWN sales sticker off the glass. Before we could even verify the dates on the sale, which isn't our job but theirs. Then we headed to check out with the rest of our purchase, she sat next to us for 10 minutes gossiping with a staff member rather than ring us up, while the only register open was being locked up by a new girl having to redo transactions (she obviously needed assistance). Store has gone downhill, only 1 register works, dirty, and rude management. read more

This is the 3rd time I take my dog in for a grooming and they always do a great job! They make him feel comfortable and he doesn't seem scared when I drop him off. I truly recommend it! read more

PetSmart - Dev after his grooming. - Pet Stores Near Me - San Diego, California

We came to buy my son his first fish for his birthday. Immediately the first thing we notice is the amount of dead fish . And i don't mean just died . I mean goopy grey , floating , sunken . There are goldfish eating other gold fish. Multiple dead Betas. Pretty disgusting and disappointed. I'm pretty sure You should be cleaning those tanks continuously... where's the manager floor check ? looks like it's been a few days !!! After putting numerous dead betas off to the side , we chose one . Hopefully it lIves better with us ! read more

Jose checked us in and out of the Banfield Pet Hospital. He was super nice and patient. He answered all my questions and explained everything thoroughly. Thank you Jose :) read more

We've been in to this particular PetSmart a number of times...most recently just today. This was our disturbing experience: My daughter & I only came in to pick up a few items...but she was just dying to take a look at their birds. We were strolling along...looking into each cage...and then we noticed a small finch of some sort...that had somehow managed to wedge it's fragile little foot & leg under the sharp corner of it's ill made cage. It looked frantic..and kept fluttering up...trying to free it's own little foot. I quickly informed a counter girl...and she summoned a fellow (Daniel) to free it. "Daniel" walked into the other side of the cage set up and reached in to free the little bird. He had to stabiliize the frantic little guy with one hand while he tried his best to free it with his other hand. After a couple of minutes of this...it was obvious he needed another employee to help him..yet he couldn't step away without the bird doing even more serious injury to itself. I informed Daniel that I would let the counter girl know he needed another employee to help him. He looked relieved. Time went by...the little bird was pretty wedged in..and Daniel was doing his best but was also stuck there. Be back tonight with the rest! read more

I've been going to this Petsmart for a few years now, and it's continually a legit operation. Great people, good prices, and plenty of goods if you have weird pets like rabbits or snakes. Hard as hell to leave the parking lot, though. Watch out for that. read more

Came in with my sister who was looking for various pet items: food, anti-scratch spray, cat feeders, etc. I walked around as she found her items. The store was very clean and well organized. There were some smaller dogs around but everything seemed under control. As my sister and I were examining the anti-scratch sprays an associate came by to ask us if we had any questions. He recommended a product and was very friendly. At the checkout, my sister had racked up quite the bill. The cashier gave her some coupon that saved her a lot of money and told my sis about their free rewards program where they basically send coupons through email. My sis saved a lot of many, and again...very helpful and friendly staff. Also... check out the chinchillas! Those things are freekin' expensive but adorable lol :) read more

I set up a grooming appointment for my two dogs at the beginning of January. The groomer we worked with was very nice. One of my dogs does not like the buzzer so I told her ahead of time to watch her and put a muzzle on (if necessary for a short amount of time to get the job done). We picked up the dogs and they both got a report card--one dog with an A+ and the other that does not like the buzzer had no "grade" but just a recommendation to come in at night when there are less crowds in the store so she relaxes more. We asked how it went and she said it all went well but had to have another groomer help her with the one dog because she doesn't like the buzzer. I paid the extra money and gave the groomer a good tip. I know doing this job is not easy. Sixteen days later, I received a call from Animal Control. They told me that my dog bit the groomer on the day I took them in. I told them this must be a joke because I asked how it went and it went fine and I also got report cards that didn't say anything about a bite. Unfortunately this was not a joke. Animal control didn't even know which dog it was and set up an appointment with my family. They came to my house the next day, did not have copies of this report that was supposedly filed, took a mug shot of my dog, and gave me a fine. They told me this was not the first time that someone had no idea that their dog bit another person. They took a picture of the dog that doesn't like the buzzer because they assumed this must be the dog in question. When I first received the call from Animal Control, I called the store. The manager of the store was supposed to call me to discuss this. His name is Craig. Well, I still have not received a call from Craig and I do not appreciate being stabbed in the back after visiting their grooming department for our first time. This must be the way that Petsmart operates their business. They tell their customers everything is fine and weeks later decide they want to claim that someone got bit. This whole thing is a nightmare for my family and we are considering legal action against Petsmart. It doesn't seem right that animal control can fine you and not even give you a report as well. The system is broken and must be changed. Beware of Petsmart and their grooming department. I will never be going into that store again and will let everyone know in the Point Loma area of this terrible service they provide to their unknowing customers. read more

Props to the grooming team here. We're still learning how to deal with our Golden Doodle's dreads (she looks like Chewbacca), and the groomers at Petsmart take really good care of her. Today, they had to shave her completely, as the dreads/mats had taken over. We swear we're going to figure out which type of comb/brush to use that won't drive her/us crazy, but in the meantime, it's nice to know that you've got a team of groomers that can "un-f***" it, when needed. read more

Love this pet store! They're always in stock for all my pet needs. Parking is plentiful! The only thing for me is it's pricey. Sometimes they have good deals or sales especially if you have a membership card which is obviously free to sign up! Customer service is nice too, can't complain on anything here! read more

My local Petsmart...chain pet supplies store - they are generally all the same. I've often found Petsmart has a better deal on the Science Diet cat food I purchase than Petco. My only gripe - they don't have one of those return cart spots in the parking lot so I always have to bring it all the way back to the store. I know, whine whine whine...I'm lazy. read more

DONT GO HERE FOR CAT GROOMING I waited a week and a half for an appointment with their only cat groomer. Which, to be fair cats usually have a bad temperament with baths so I understand not everyone wants to do it. They repeatedly told me that if she's not behaving well they would do a dry bath. Ok, she's been professionally groomed and bathed before but I would accept a dry bath because I was more worried about her knots. You walk in and it's a shared room with a lot of dogs. They put a cone on her so she wouldn't bite, which is fine as it helps them get the job done. The cat groomer starts brushing her and she seems fine so we step out because there's not really a waiting area. 5 minutes later I get a call to pick her up because she (in her words) attacked two associates and they are not going to do a dry bath or anything. When I come in I ask what happened because she had a cone on, and she's declawed in the front. And the cat groomer said "she's was jumping at me" I replied "jumping? you stopped because she was jumping" For the love of god she's 7 pounds and declawed. I know my cats not a peach but cats usually hiss and scratch at the idea of a bath and she doesn't have claws so who are they to give up for not sitting still?! I only said the "jumping" part out loud but then the groomer yelled at me to "get out of her salon." Seriously? Pets mart should take cat grooming off their list of services or at least take this woman off cat grooming. I work retail and I keep a smile on with crazier requests from customers. I don't think asking for an explanation (without raising my voice) was out of line. read more

PetSmart - The vicious jumper - Pet Stores Near Me - San Diego, California

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