I've been taking our pets (2 dogs, 1 cat) for over two decades to Dr. Ancu and his team. He's taken…read moregreat care of them from when they were puppies through their final days. With great compassion, he supported us through three life-threatening rattlesnake emergencies with our first dog, who survived all three bites. He's a very calm, kind, and knowledgeable veterinarian who takes his time to explain everything and goes out of his way to accommodate our current dog, who completely panics when we visit his office.

Awful horrible customer service! I called today requesting a basic quote for my senior cat- I asked…read morethe woman that answered the phone how much it would cost to bring my cat in for an wellness exam, a full wellness senior bloodwork panel with basic fecal, urinalysis ( LITERALLY ALL VETS I HAVE TAKEN MY CATS TO IN THE LAST 16 YEARS HAD NO PROBLEM GIVING ME THIS QUOTE OVER THE PHONE). The woman refused to give me ANY pricing and said I'll have to pay $71 to bring my cat in to get that quote in person. I tried to reason with her saying I just need a quote for a senior bloodwork panel, this is something that EVERY SINGLE VETERINARY CLINIC OFFERS. But she became argumentative and rude, and said " if you want to get the answers you'll have to make that $71 in person visit. I worked as a veterinary assistant- tech for 16 years of my life, I've worked at about 12 different veterinary clinics and hospitals, and NEVER ONCE in my career have I seen refusal to give a quote. This is not for a surgery or dental under anesthesia- ALL VETS HAVE "A LA CARTE" pricing for a senior wellness bloodwork panel, a urinalysis, a fecal test... Major disappointment you just lost a potential client UPDATE: as soon as I hung up the phone I called 3 other veterinary clinics in the area and all of them happily provided me estimates over the phone!

Dr. Afshar, Jaime, and team are amazing! They have taken care of multiple of my pets over the…read moreyears, I trust them completely with my dog's care. The staff are truly 'animal' people and it's evident with every interaction they have. I travel across town to see her, passing several vet clinics along the way- the service is superb and the pricing is decent. Absolutely no VCA turn and churn vibes here, almost want to keep it a secret but they definitely deserve your business.

I've come here several times and liked the doctor initially, not so much the staff. A few of them…read moreseem like they don't want to be bothered like how is that my problem? I began to think the doctor wanted to be least restrictive but then realized her decisions involved more money. My dog has severe allergies and I continued expressing that the shots aren't working. She then suggested allergy testing costing $500 then shots monthly for $100. I kept requesting apoquel which after the 4th time she prescribed it and finally my dog was relieved. She wanted another visit to prescribe it which I couldn't understand because she told me weeks prior, if the shots aren't working then apoquel will be prescribed so why do I need to come back again? Smh!

If I could give this place more stars than 5, I would. Now that I have lived in the area long…read moreenough to have relied on them multiple times, I want to say that the whole team has taken such good care of me and my kitty. They never do any unnecessary procedures that would cost more, especially without checking with me first and having the patience to listen to my concerns. They are fast, helpful and make a stressful situation so much easier, every time. I have full trust in them so much now that I no longer worry in any pet emergency. I know I can always go there, and my cat and I are in good hands. The peace of mind is more valuable than I can ever express.

I will never go to this facility again! I had a very horrible experience after giving my business…read moreto them for many years! Just beware! All they want is your money!

I witnessed a man leaving this Vet with his cream colored Shepard mix dog and because his dog got…read moreexcited about another dog in the parking lot, he threw his dog in the back of his truck and was abusing his dog. The dog was crying and I told him to stop, he then sped off. I went inside to report it to the women (Diana) at the front and she just said...OK. That is concerning since she works with animals​. I thought I would share this with my fellow animal lovers.

Please steer away from this unethical business. The staff are outright racist towards my brother…read moreand I and are denying treatment to our dog, telling us to seek services elsewhere. Telling us we are difficult, no we are not, we just don't appreciate liars. Pure and simple. Few appointments ago we noticed Dr Youn (owner as well), was giving us the run around and when we told him, please stop trying to upsell us, and let's just treat the problem we originally came for. He didn't like that. I call it how I see it. As for the staff, all dull and not friendly at all at least to us. I guess you have to be in their "La crescenta white" group, to be treated fairly. Very unethical place, and they treat dogs? Twisted. If you love your four legged friend, don't take your dog there. Again please approach with caution.

We've been going to the Pet Clinic for at least 10+ years and have never had a bad experience. In…read morefact the doctors, vet techs and front desk personnel have been nothing but professional, kind, and empathetic. I would recommend this veterinary office to anyone who has a beloved pet. 10/10.

They have a great office. Usually 2 at the front desk and there are 5 vets who service this…read morelocation. I'm happy I found new medical care for my pets.

We have been going to Media City and Dr. Bazlova for years for our 10 year old Labradoodle Scout. I…read morehave been remiss in not posting a review until now...Media City and Dr. Bazlova in particular are wonderful. The staff is friendly, super helpful, caring, professional and responsive. They always have a wonderful attitude despite a busy office environment right in front of their desk. And I cannot say enough good things about Dr. Bazlova. She is super smart, responsive, caring, thorough and kind. When she calls to give test results she thoroughly explains them and next steps. If I email her a question through the website she always responds promptly. Our dog recently developed Cushings disease. She has been so lovely in helping us navigate reaching the diagnosis and now the treatment plan. I highly recommend Dr. B and Media City!

After my last yearly appointment for my dog, I decided I needed a new vet. This office clearly has…read morea quota to meet for various procedures, as indicated by the vet walking into the room and, before even looking at my dog, started demanding that dental work was needed. Dr. Bazlova preceded to comment, while looking at her computer screen, that my dog's paw's looked much healthier than last year. (My dog has never had any issues with his paws). The rest of the appointment was a conversation over my concern with having my dog sedated for unnecessary dental work, and she could do nothing but continue to suggest additional unnecessary procedures. She was very aware of the clock and eager to get the heck out and to her next appointment. I can't say the problem is with her personally, but likely the policies of this office/practice. The vet's are very clearly trying to meet a quota. They should be ashamed, as they're the reason people can't trust their veterinarian. They're just trying to make a buck. I found a much better veterinarian -- they do exist! But this place is NOT ONE. I would absolutely NEVER RECOMMEND.

Our dog has been battling IBD since we adopted him in 2020. After his last flare up, we became…read morefrustrated with the regular commercial vet just constantly recommending harsh steroids - these are making him lose his hair and are not great for his skin and liver. We came here to look for more natural alternatives and met with Dr. Chau. In the short session we had today, we learned about options and recommendations we haven't heard before (herbs, additional tests, and many other potential solutions we can look into). We left feeling more optimistic about potential natural solutions for our fur baby. Our pup is aggressive and bit one of the techs during the saliva sampling - we were absolutely mortified and felt so terrible but the whole staff was so understanding. Everyone there is so sweet and we look forward to the partnership to find a long term solution for our dog. We left with Chinese herbs to help with his severe skin allergies so I'm excited to see if these help him out in the next few weeks! We will also have a follow up consultation once his food allergy test results come back (it's about a 2-3 week lead time).

I established care with Holistika Veterinary Clinic in 2024 with one of my cats (I have two)…read more During my first visit I spent over $1,000 on consultation and services. Because of the cost, I needed some time before bringing my second cat in. During that time my second cat had a medical emergency -- a urinary blockage. I rushed him to the emergency vet, where the bill escalated quickly since everything was out of pocket. The emergency vet suggested that to save money, they could give me my cat's urine sample so my regular vet could run the lab tests instead of running them at the emergency hospital. I immediately called Holistika Vet because they were the only veterinarian I had an established relationship with. I was extremely distressed and crying because the emergency vet had told me there was a 50% chance my cat might not survive and that follow-up with my regular vet would be important. The receptionist told me it was their policy that they could not see my second cat because he had never been examined there before. I explained that I understood the policy but asked if they could at least run the urine tests (which I would pay for) to help us understand what caused the blockage. Unfortunately, I was told they could not do that either and that the tests would have to be done at the emergency hospital. The conversation felt very cold and unsympathetic during a moment that was extremely frightening for me as a pet owner. Fast forward to February 2026 -- I scheduled an appointment for both of my cats. A few days before the appointment I received an email canceling it, stating they would no longer see my pets because I had given attitude to the receptionist during the emergency call months earlier. I went in person to speak with management to explain the situation and my perspective. I was told they had no record of the conversation but were still refusing future care. For me, the most disappointing part of this experience was the lack of compassion during a very serious emergency and the refusal to even run a test that could have helped guide my cat's care. Thankfully, I have since found another holistic veterinarian in Glendale, California who has been incredibly supportive.

I can't say enough good things about Hillcrest Pet Hospital. I recently brought my dog Maddie in,…read moreand everyone was so kind and caring and took care of her right away. About ten months ago, I also brought my puppy here after taking her to another vet where things felt pretty hopeless. She was extremely sick, and the team at Hillcrest immediately stepped in and took amazing care of her. I truly believe they helped save her life. Even with the little things, the kindness, compassion, and energy of the entire staff really stand out. I will say they aren't the least expensive, and veterinary care here can be costly, but the level of care we've received has been exceptional. Definitely five stars from me and my girls.

This was June of 2025. I had just moved into the area & was looking to find a new veterinarian for…read moremy dog. Unfortunately, we went in sooner than expected for a small emergency. My dog has formed a small lump in between one of his paws & it was leaking puss. I went ahead & called Hillcrest & the receptionist was able to get me an appointment for the next day instead of having me come in as urgent. Once I was with the vet, they looked at his paw & concluded that this might have been caused by a fox tail. I tried to explain that I didn't believe that was the case since I had not walked my dog around the neighborhood yet nor were there any foxtails by my home. They were pretty convinced this was still the case despite me mentioning maybe an ingrown hair or some other cause. The vet didn't really listen to my opinion & instead recommended my dog either be given medication or go under the knife. Personally, recommending surgery was a ridiculous suggestion in my opinion. It felt scummy. I went with medication, bandaging & cleaning his wound. It totaled to about $403. In the end, the bandaging they did on my dog gave him a new wound that required me to take him to a different vet 2 weeks later. Turns out, the initial lump was just a symptom of my dog having allergies! Condensed Version: -Staff: Super friendly & accommodating. -Veterinarian: They could do better in listening to the owner, especially before jumping to surgery. -Location: Parking in the area was terrible. -Price: Expensive, $403, they kept insisting I buy certain things despite me saying I already had something similar. -Overall Impression: I appreciate the staff willing to accommodate us at the last minute. However, my dog developed a NEW wound due to their bandaging so I had to take him to a different vet. Recommending surgery was a big red flag to me, turns out, it was just allergies! I would have a hard time returning back in the future.

It is the night of my beloved Xena's passing, so I wanted to add another 5 stars to Dr. Kevin…read moreChung's exemplary record while the memory is still fresh. Dr. Kevin is a calming, reassuring presence, even via text. His compassion for these animals and their grieving owners is evident and genuine. He explained every step of the procedure to us, even details we requested, and tactfully addressed the possible outcomes of both the sedation and euthanasia. Even typing the word is difficult. I appreciated his further reassurance that it was the correct decision and at the right time when he saw the gravity of Xena's condition; I had no doubts, but it was still a balm to my heart to hear it from a professional. I was able to pet her throughout the entire procedure and up until the very last moment we assisted her onto the stretcher. I am so grateful I could spend those crucial final moments comforting her. We preferred communal cremation, so the rates were within the ballpark of other at-home services I had consulted with. However the stellar attentiveness, gentleness, and empathy that Dr. Kevin provided, in addition to his same-day availability on such short notice and all of the glowing reviews here, had my heart set on him from the beginning. Another reason we opted for him over other providers is because he is the one performing the procedure, so we knew what--and who--to expect. It felt much more intimate and personal than a service sending "someone" out. I believe this high caliber of care is how Dr. Kevin so seamlessly blends into the moment: he is another source of the palpable love resonating during such an intense, difficult experience. His demeanor was serene and respectful, and he allowed us plenty of physical and emotional space. Even as he was working, his being there felt as natural as any of my family members. Xena had a peaceful passing in her favorite sunny spot in the flowers, surrounded by her loving family at home. It was the ideal resolution for a harrowing situation, and Dr. Kevin made it possible. I cannot thank or recommend him enough.

Dr Kevin has been programmed in my phone for a while now and you dread having to call him, but he…read morewas available at a critical time when my dog needed to pass peacefully. He was able to come within a few hours to keep my dog, Lola, from going into shock and full organ failure after a ruptured spleen hemangiosarcoma. It was her time, and it was the most peaceful and respectful passing. I couldn't recommend him more fully. Thank you again, Dr Kevin, you are a blessing.

Gemcore cancer to my house to put my 14 1/2 year old dog to sleep, so I can't say it was a great…read moreexperience. It was a terrible experience. But that was not the fault of the provider, just the fault of what I was having to do. The vet was very nice and very patient. She even gave me a late night appointment so I could spend some quality time with my Dog. Writing this review brings up my pain again, but they did such a good job that I want other people to know about them. They were, expensive, but that was partially because it was a late night visit.

I went on Yelp and called several vets. The veterinarian with Gemcore is the only one who answered…read more I'm so sorry I can't even remember her name because everything happened so quickly and it's all such a blur, but she answered my call at almost 10:00 p.m. while she was driving, when no one else answered. The last thing you want when your fur baby is suffering is to reach voicemail after voicemail. Hearing a compassionate human voice on the other end of the phone brought me so much comfort. She came to my home first thing the next morning. I was worried about my younger Golden Retriever jumping on her or interfering with her care, but she was absolutely wonderful with both of my dogs. She encouraged him to stay in the room with us once he was comfortable with her, and I truly believe that helped him understand what was happening. She was incredibly professional, but I'll never forget one small moment. Out of the corner of my eye, while I was saying my final words and paying my last tributes to my girl, I saw her quietly wiping tears from her eyes. As a healthcare provider myself, I know how often we're expected to wear a mask and stay composed. Seeing that genuine emotion didn't make her seem less professional, it reassured me that she truly cared. In those final moments, your mind races. You question whether you're making the right decision. Seeing her emotion gave me peace because I knew she wasn't simply going through the motions. I knew that if she believed my girl wasn't ready, she would have told me. Most of us are fortunate enough to experience this kind of heartbreak only a few times in our lives. She carries families through it over and over again. That takes an incredible amount of compassion. Thank you for your kindness, your empathy, and for helping my sweet Lilo leave this world peacefully and with dignity. Please take care of yourself, too. The first photo is the day Oliver met Lilo as a puppy, their first photo together. The second was taken just before the veterinarian arrived to help Lilo pass. I didn't realize until later that I had unknowingly captured both the beginning and the end of their story together I will miss my Lilo for eternity.