I have been bringing my car to this specific Pep Boys location every since I first got a car and I…read morerefuse to go any where else. I have never felt like I was being taken advantage of when it came to repairs for my car and I genuinely feel like the people there want the best deal for me. Being a young woman, sometimes getting work done (big or small) on your car can be very intimidating but I have always felt welcome and safe at Pep Boys. Could not recommend enough!

After the dealership determined my battery wasn't functioning properly during a routine inspection,…read moreI was in need of a new one. I initially visited Autozone, and they confirmed the status, but couldn't replace due its location. Pep Boys to the rescue. This shop is conveniently located right next door to Autozone. I walked in and talked to John. He gave me a reasonable quote for replacement, but it was almost closing time. He set me up for an appointment for the next day at my convenience. I arrived the following day and the whole process took less than a hour. The cost was half of what the dealership quoted. John told me about the coupons on Pep Boys website for future reference and savings. Good information, service, and experience.

The gentleman was professional efficient and polite. I will refer him to all my buddies. Never…read moreexpected him to show up after dark July 3rd but he said he was on his way with the new starter. The rust bucket of mines starter was literally rusted to the engine causing bolts to strip out so he rethreaded having to man handle the job. I didn't dare tell him the other mechanic of 30 years gave up. Will was named right. Unbelievable strong willed. Amazing devotion to his profession.

Son needed his car diagnosed and fixed. He came out and said it was the alternator, then the PCM,…read morethen said he could bypass it for cheaper... 1400 dollars later it ran for one day. One day and 1400... would not offer any sort of refund. Ridiculous

I am extremely pleased with the customer service and work I've received. They are very timely and…read moreefficient. I love the friendly hospitality and honesty about your vehicle. I have brought my 2009 Pt cruiser to be looked at and now my 2006 Dodge Caravan. I highly recommend. Julie is awesome and so is Brandon. They have a loyal customer in me. Thank You, Northeast Auto, Tonya

Oil Change + 4 Tire Rotation Subaru Crosstrek: Quoted by Brandon @ $99.95 on Friday 6/27. Made…read morean appointment for 7:30 am Monday 6/29. Picked up car several hours later, work completed. Cost at checkout $123.95. I will never return.

Needed to find a new place for car repairs and my neighbor had good things to say about A-1. I…read morechecked reviews and they all said reasonable prices and good service which is exactly what I got! I've been twice for different things and it was awesome. I had been going to Car X but lately the repairs didn't hold up. Highly recommend going here they tell you what's wrong, give you a quote and get it done when they say they will.

This establishment had my car for 8 hours and did not even take a LOOK at my car. I called the day…read moreprior and was told to bring my car in the following morning. I arrive for drop off in the morning,"red flag" number 1, the guy at the desk did not even have my car listed. STILL, stated okay no problem we got it. Arrived 8 hours later with my car in the same position I left it. The response I got when I walked in--"we didn't get to it, sorry"--I stared at him waiting for him to suggest a possible solution--he responds with another "sorry" . No customer service--how do you have someone car for 8hrs and then no suggest a solution?? Then having 5 stars must be outdated.

Mears Automotive is GREAT !!…read more I've been taking my Mercedes GLC 300 there since the warranty ran out two years ago. I am very impressed not only with the professionalism and great skills of the technicians, but the very helpful and friendly staff that greet you at the front desk. They always find the time to work me in to their busy schedule when I need their help the most. The prices here are very reasonable which makes their great service even better. I'm hooked on the outstanding abilities of Mears Automotive. This place always works wonders and I am extremely satisfied. I just want to spread the word because finding a great automotive repair shop is a challenge. So when you find a gem like this one you not only keep coming back, but I'm proud to tell you about them.

The owner, Nate, is just an all star, very friendly, patient and personable. He and his team really…read morehelped me with the process of estimating my unexpected damage and what I needed in order to sell my baby when the time to say goodbye came. Nate offered a decent price and I couldn't say no, I'm sure she will treat you well like she has me for the past 6 years. I will be coming for my preventive maintenance checks for my new car. Thank you, Mears Automotive!

So with my luck, my car battery died, and decided to have it towed to the nearest place I could…read morefind, love Indy but you need a car to function if you don't live downtown. They were quick and friendly, and even sent me an electronic way to pay and allowed me to pick up after hours which was great! Glad to know they are there if I ever need them again!

My Prius had the message, "check hybrid system" so I immediately went to Professional Automotive…read moreand asked Brandon. He came out to the car and told me the possible things that could be wrong and how much it would cost, and advised me what to do with my Prius. He also said to go to Toyota and ask them. When I went to Toyota, they wanted $200 to run diagnostics! I cannot say enough good things about Professional Automotive! they are honest and always helpful.

I dropped my Hyundai Santa Fe off on a Friday morning to diagnose an issue with my gas tank. On…read moreMonday morning I was told the problem was with the fuel evap charcoal vapor canister. They replaced the canister and my car was ready by 3:00 Monday afternoon. I can highly recommend Ty's Automotive for reliable, honest and fair work.

I was so pleased with their service when my air conditioner went out…read more I recommend this place to anyone needing good, HONEST, and friendly service.

I gave this guy every opportunity to make good on his promise to repair my car's power steering…read moreissue! I called him the first time and he came out and failed to complete the repair and wanted $130 bucks and promised to come back and repair the problem. Then it snowed. After the weather was better I never heard a word from Antwoine! I called him and he came out and again he failed to repair the car. Claimed he would ensure better communication and didn't! Haven't heard from him since. I DO NOT recommend his services. Extremely unprofessional and does not know the courtesy of a phone call and will not do what he promises. I can understand busy schedules but a phone call only takes a minute! The only reason I'm not giving him a big fat 0 is because I had to give at least one star! He won't be in business long so use him at your own risk!

This is in response to A2 Automobile Repair. We spoke Friday, and he agreed to return Saturday to…read morediagnose the issue, but he never showed. When I texted at 12:25 PM asking his arrival time, he said he couldn't come due to weather--even though it wasn't raining--and then pushed availability to next Thursday, which doesn't work for me due to a scheduled surgery. He has avoided completing the work he was paid to do. I paid a $100 diagnostic fee (with the understanding it would go toward repairs), and we agreed on a $450 total. He later increased the price to $750 without justification. I have invoices showing the originally agreed work and costs. He also failed to properly diagnose the issue, which could have included a simple code reset and pressure test. I even provided proof from AutoZone showing no parts were purchased for my vehicle. Overall, this was unprofessional and unreliable service. Proceed with caution. When he told me he was only 19 years old it all made sense. Please do not use his guy, but if you do know he is just a back yard mechanic.