When we walked in they had this sign welcoming new patient Aaliyah and it was so sweet! Felt so…read morewelcomed and cared for as a patient. They're very well communicated and punctual. Doctors and front desk explain everything with such patience and ease. Happy to say my daughter is now a patient and couldn't be happier !

I lovee the doctors andd they support uss a lot, and they help us fix our teeth and when I came in…read morethey welcome us in alot

Highly recommend! They had the best deal for Invisalign compared to other offices I looked into…read more The staff is always friendly and welcoming, and appointments are quick and efficient - I'm usually in and out with little to no wait. Parking can be a bit tight since the lot is small, but overall it's been a great experience. Definitely recommend if you're considering Invisalign! (Most likely will never get such a great deal elsewhere)

Very frustrating experience overall. The biggest issue is that the office is only open one day a…read moreweek, which makes it extremely difficult to schedule appointments or get anything addressed in a timely manner. If you need to reschedule or have a concern, it can take much longer than it should. On top of that, the office runs very slowly. Even with an appointment, I found myself waiting far longer than expected before being seen. The combination of limited availability and long wait times makes the entire process inconvenient and inefficient. I understand that every office has challenges, but I expected much better organization and time management. Unfortunately, I wouldn't recommend this office based on my experience.

I see why this office has a perfect 5-star rating. I'm happy to add another one. If I could, I'd…read moregive them 10 stars! Dr. Luu is one of the kindest, most professional, and gentlest doctors we've ever met. We signed our treatment contract in August 2024, and every part of the process met or exceeded our expectations. My daughter, Jasmine, would frequently come home with extra rubber bands and other little items she needed, and we were never charged extra or surprised with unexpected fees or add-ons. My daughter just had her braces removed, and the results are fantastic! We had been a little worried about possible discoloration after treatment, but there was none at all. Her smile looks beautiful. Looking back, the only thing I wish we had done differently was purchasing the extra set of retainers at the discounted rate they offered. We decided not to at the time, but if you're given that option, I'd recommend taking it--it's nice to have a spare set just in case. Wonderful service, an amazing doctor, friendly staff, and a truly positive experience from start to finish. I wholeheartedly recommend Dr. Luu to anyone looking for an orthodontist. Dr. Luu, thank you so very much for everything. We are so grateful to have had you as our orthodontist throughout Jasmine's teeth-straightening journey. It has been an absolute pleasure, and we will always remember your kindness, professionalism, and wonderful care. We wish you and your entire team all the very best!

Sometime last winter I decided that I wanted to do Invisalign with an actual provider after getting…read morepretty subpar results from online aligner services. My dentist actually recommended Primrose Orthodontics, so here starts my little self-care journey (teeth edition). Dr. Luu and team were great from the very start, from scheduling to actual care. I was ready to drop a pretty penny that was just hanging out in my HSA, but Dr. Luu was transparent and offered me a lot of options and actually recommended I go with the faster and less expensive option since I just needed refinement. Beyond excellent patient care and prompt communication, prices are affordable and I felt like the team spent a lot of time making sure all my questions were answered. They were even accommodating when I told them I had to move some stuff around my HSA before proceeding. Anyway, I'm 6-7 (ayyy) months in, my teeth are straight, and I'm wearing clear retainers over a new smile. 10/10 would absolutely recommend them! Thanks Dr. Luu & co.!

We found Dr. Derek Wong through a recommendation from another parent at a birthday party, and we're…read moreso glad we did. My 9 year old son has been seeing Dr. Wong for over a year after we found out he had a cyst on his upper gum and needed surgery before starting braces. We had a difficult time finding the right surgeon, but Dr. Wong guided us through the entire process and made us feel confident every step of the way. He referred us to an excellent specialist for the surgery, and everything went smoothly. We are very grateful for his care, knowledge, and support. The entire team is wonderful. The nurses and staff are always friendly, caring, and professional. Appointments are always on time, and we never have to wait. We highly recommend Dr. Wong to any family looking for a caring and trustworthy orthodontist. Thank you for taking such great care of our son!

Highly Recommend Dr. Wong and His Team!…read more I would like to sincerely thank Dr. Wong and his incredible staff for their outstanding care and support throughout my orthodontic journey. Before beginning treatment, I spent a great deal of time researching orthodontists because I wanted to make sure I chose someone who would provide the best possible results. Choosing Dr. Wong was the best decision I could have made. From the very beginning, Dr. Wong took the time to explain every step of the process and always made sure I understood my progress. At every appointment, he was professional, encouraging, and genuinely cared about making sure I felt comfortable and supported. His positive attitude and attention to detail gave me confidence throughout my entire treatment. Today, my braces finally came off, and I could not be happier with the results. Seeing my new smile for the first time was an incredible moment. My teeth are beautifully straight, and honestly, I could hardly believe the person looking back at me in the mirror was me. I am truly grateful to Dr. Wong and his entire staff for their kindness, professionalism, and dedication. They made this experience a positive one from start to finish. Thank you, Dr. Wong, for everything. You and your team are simply the best. I highly recommend your office to anyone looking for exceptional orthodontic care.

This review is way over due! Both my husband and I have had the pleasure of seeing Drs. Frank Sy…read moreand James Sy for the last 2 years! In addition to being professional and warm, they always walk me through the procedure every step of the way. I also appreciate that they are flexible and was able to schedule me for Sat. afternoons. They took great care of our teeth, they didn't rush through the cleaning and were thorough with their job. So glad we found them!!

I had a wonderful experience with James and Alexander Sy. Orthodontics. Both Dr. And all the staff…read more are extremely patient, kind, and very professional. Throughout my braces treatment, he took the time to explain everything clearly and made me feel comfortable at every visit. My braces treatment went very well, and my teeth are now properly aligned. Friends and family have noticed a big difference and often tell me that my teeth are no longer crooked. I feel much more confident smiling now. I'm truly grateful to Dr. James Sy and Alexander Sy and the entire team and would highly recommend this dental clinic to anyone looking for excellent orthodontic care.

If youre looking to get invisalign for corrective orthodontics, I'd start here!…read more Of the several orthodontists that I sought for consultation, most wouldn't even treat my cross-bite. Those that did would only do so with metal wired brackets and extractions. Dr. Lee was the only one offered treatment with Invisalign AND no extractions! The treatment was well-planned, well-documented, and well-executed. Long after my teeth were straightened, Dr. Lee and her office continued to worked patiently with me to make final adjustments until I was completely satisfied with my bite. I used to feel constantly annoyed whenever my teeth would come in contact, but Dr. Lee has given me lasting relief. Vivian Lee Ortho provides excellent value for their expertise and attention to detail. I highly recommend this office. Bonus perks: -Easy parking -Clean lobby, elevator, office. -easy digital scheduling (with text reminders) -Timely appointments -3D Imaging provided detailed visual for treatment diagnosis and explanation. -friendly and knowledgeable staff

Every time we come for my child's appointment we are treated with first class service. I always…read morefeel at ease and know that my child is in good hands. He is well taken care of and I love the continuous support and patience of all staff members.

I looked at many dental offices before choosing this one, and I'm so happy I did!…read more Everyone here is so kind and professional, from the front desk to the doctor. I started my Invisalign treatment here, and the price was very reasonable. I've always been afraid of going to the dentist, but this office treats both adults and kids. The doctor was so patient, gentle, and caring with me that I didn't feel scared at all. I'm really touched by how well they treated me. Thank you to the whole team! I highly recommend this dental office to anyone looking for a friendly and professional dentist.By the way, there are cartoons for adults, too!

Amazing job by the team especially Dr Teng, I had my wisdom teeth extracted and it was a super…read morequick and painless process. Very professional and friendly. I didn't feel nervous at all with the y'all. Thank you!

This is the same Dental Office (Lotus Dental Specialist) in San Gabriel…read moreAs you can see other's reviews, bad and unprofessional services from Staffs, lack of skills and training, negatively advises brought to the patient I experienced the same issues as other patients did and shared their thoughts here, not surprised I will never come to this Nguyen Son, DDS-Lotus Dental Specialists again, realized that they only want to get profit (money) from your pocket and/or from your Insurance, ignoring what should be better for your dental or for your health They will refuse to serve and refer you to somewhere else once they see that they cannot get more money from you, don't ever expect they care about helping You better check out reviews from many others before considering to visit this office

I started going here and the service is great considering how big the buisness is. They offer a…read morevariety of services and have amazing staff to accomidate those needs. I did my invisalign treatment here and am now in post-treatment. The variety of staff are amazing. Some are super welcoming and help you feel included with the small talk, while others just silently do their work. I actually enjoy both types :) I have encountered some issues such as appointment mistakes but it was something out of their control. The front desk is nice and accomidating. An overall good place with skilled practitioners!!! Look forward to many more years here.

After months of frustration dealing with this dental office, I feel other parents should be aware…read moreof my experience. My dental insurance has a $2,000 yearly maximum, so I am very careful about treatment costs and insurance usage. When I scheduled my son's appointment on March 5, I clearly stated that I did NOT want a cleaning. Despite that, the office still performed one. Since everything had already been started, I did not stop them. I was also told to wait for insurance pre-approval before proceeding with treatment. Later, I was shocked to see my insurance paid $620 for a check-up, child cleaning, fluoride, and 5 X-rays. The claim was processed on March 10. I followed up several times on 3/13, 3/16, and 3/18 requesting the treatment plan and pre-estimate because I had already confirmed with my insurance that the claim had processed. I finally received a response on 3/27. The office manager, Jenny, presented two treatment options with large upfront deposits because pre estimated come back $0. However, I only wanted my son's two front baby teeth extracted. Jenny told me I needed to pay a $300 deposit for extracting teeth O and P. I specifically asked twice whether the deposit would be refunded if insurance paid more than expected, and she confirmed it would. At no point was a deductible mentioned. I scheduled the extraction for April 2 and paid the $300 deposit. Insurance later paid the office $412.80 for that visit. On April 20, I called to follow up and informed them the insurance claim had already been paid and that I had resolved the previous pre-estimate issue. The front desk told me the $300 would be refunded once they received the insurance payment and that they would resubmit the pre-estimate. I called again on May 7 and was told the pre-estimate had finally been approved and Jenny would call me back the next day. After waiting two more weekends without a response, I called again on May 18. During that call, Jenny first said they would refund the $300 deposit but keep $100 for a deductible that had never previously been explained. She then discussed another treatment plan involving teeth L, S, K, and T and demanded a $1,430 deposit upfront without clearly explaining: * how much insurance would cover * which charges applied to which teeth I specifically asked about tooth #S because the dentist had previously recommended extraction due to my child's discomfort. Jenny shifted the discussion toward fillings and said the treatment depended on the dentist's preference to complete multiple teeth in one visit so my child would not need anesthesia twice. However, the explanation was confusing because the teeth L and S she mentioned were on opposite sides of the mouth. I then asked a simple question: if tooth #S was extracted and there was bleeding, could the dentist still perform a filling on adjacent tooth #T? She could not answer. Instead, she said extracting tooth #S would require a $150 deposit. I asked: "If insurance pays more than $150, will I get refunded?" Her response was: "It depends on how insurance pays." I then asked: "How much does insurance need to pay for me to receive a refund?" Again, she could not answer. What concerned me most was that she said she had worked there for 39 years, yet still could not explain the cost of a simple extraction or how refunds were determined. At that point, she said they would only refund $200 from my original $300 deposit because they were keeping $100 for the deductible, then told me to "go to another dentist because they couldn't answer my questions" before hanging up on me. I later went to the office to pick up my $200 refund check and copies of the X-rays. I attempted to speak directly with the doctor to clarify the treatment plan and costs, but another dentist, possibly the owner, instructed the office manager to simply hand me a treatment plan dated March 5. After months of follow-up calls, insurance delays, confusion regarding deposits and refunds, and constantly changing explanations, I was ultimately handed the same treatment plan created on the first visit -- without any updated cost breakdown or finalized insurance estimate. Insurance covered $1,032.38 and I paid $100 out of pocket, making the total $1,132.38 for a child's cleaning, check-up, fluoride, 5 X-rays, and extraction of two baby teeth. Others can decide for themselves whether that seems reasonable. As a parent, I understand dental work can be expensive and insurance can be complicated. However, patients deserve clear communication, transparency about costs, honest explanations regarding deposits and insurance payments, and respectful treatment when asking reasonable questions. Unfortunately, that was not my experience here.

Dr. Niu is the best and has treated our family since 1996. We still go to him today. He took care…read moreof my father's teeth, did my braces, and now is my sister's orthodontist. I remember when he pulled one of my teeth out in our early sessions and said: "I'm not going to lie. This will hurt a little bit." I was in 6th grade at that time. Before seeing Dr. Niu, my prior orthodontists had often lied about pain level and claimed nothing would hurt. Dr.Niu is honest and direct with patients. You can tell he does this line of work because he genuinely loves it. He won't try to overcharge you for unnecessary services. Instead, he'll tell you exactly what you need and work on your teeth diligently. Thanks to his careful planning and excellent treatment, I won't need to pull my wisdom teeth out. He's great with kids and adults. When I have kids one day, I'll bring them to Dr. Niu's office. Would highly recommend!

This place is clean and nice. The staff are great and wonderful with kids. Everything works well…read moreuntil you have to see Dr. Wu. Dr. Wu does not have time to explain things to you. She is always in a rush to get out. I had a question that needed a bit of explanation. She handled it in a way that made me feel shameful for having a question. Also, watch out for their sales tactics, very subtle but very aggressive.

My 14 year old was referred here by her dentist for evaluation and consultation. She has some…read moredevelopmental disabilities that make appointments like this pretty stressful. Dr. Wu was incredibly attuned to our situation and offered us treatment options that would align with our family's needs and priorities. She also complimented my daughter's natural smile which nobody has ever done (outside of family) and really touched me. I left our consultation feeling so well informed and so supported as a parent. It was a really unexpectedly lovely experience.