After months of frustration dealing with this dental office, I feel other parents should be aware of my experience. My dental insurance has a $2,000 yearly maximum, so I am very careful about treatment costs and insurance usage. When I scheduled my son's appointment on March 5, I clearly stated that I did NOT want a cleaning. Despite that, the office still performed one. Since everything had already been started, I did not stop them. I was also told to wait for insurance pre-approval before proceeding with treatment. Later, I was shocked to see my insurance paid $620 for a check-up, child cleaning, fluoride, and 5 X-rays. The claim was processed on March 10. I followed up several times on 3/13, 3/16, and 3/18 requesting the treatment plan and pre-estimate because I had already confirmed with my insurance that the claim had processed. I finally received a response on 3/27. The office manager, Jenny, presented two treatment options with large upfront deposits because pre estimated come back $0. However, I only wanted my son's two front baby teeth extracted. Jenny told me I needed to pay a $300 deposit for extracting teeth O and P. I specifically asked twice whether the deposit would be refunded if insurance paid more than expected, and she confirmed it would. At no point was a deductible mentioned. I scheduled the extraction for April 2 and paid the $300 deposit. Insurance later paid the office $412.80 for that visit. On April 20, I called to follow up and informed them the insurance claim had already been paid and that I had resolved the previous pre-estimate issue. The front desk told me the $300 would be refunded once they received the insurance payment and that they would resubmit the pre-estimate. I called again on May 7 and was told the pre-estimate had finally been approved and Jenny would call me back the next day. After waiting two more weekends without a response, I called again on May 18. During that call, Jenny first said they would refund the $300 deposit but keep $100 for a deductible that had never previously been explained. She then discussed another treatment plan involving teeth L, S, K, and T and demanded a $1,430 deposit upfront without clearly explaining: * how much insurance would cover * which charges applied to which teeth I specifically asked about tooth #S because the dentist had previously recommended extraction due to my child's discomfort. Jenny shifted the discussion toward fillings and said the treatment depended on the dentist's preference to complete multiple teeth in one visit so my child would not need anesthesia twice. However, the explanation was confusing because the teeth L and S she mentioned were on opposite sides of the mouth. I then asked a simple question: if tooth #S was extracted and there was bleeding, could the dentist still perform a filling on adjacent tooth #T? She could not answer. Instead, she said extracting tooth #S would require a $150 deposit. I asked: "If insurance pays more than $150, will I get refunded?" Her response was: "It depends on how insurance pays." I then asked: "How much does insurance need to pay for me to receive a refund?" Again, she could not answer. What concerned me most was that she said she had worked there for 39 years, yet still could not explain the cost of a simple extraction or how refunds were determined. At that point, she said they would only refund $200 from my original $300 deposit because they were keeping $100 for the deductible, then told me to "go to another dentist because they couldn't answer my questions" before hanging up on me. I later went to the office to pick up my $200 refund check and copies of the X-rays. I attempted to speak directly with the doctor to clarify the treatment plan and costs, but another dentist, possibly the owner, instructed the office manager to simply hand me a treatment plan dated March 5. After months of follow-up calls, insurance delays, confusion regarding deposits and refunds, and constantly changing explanations, I was ultimately handed the same treatment plan created on the first visit -- without any updated cost breakdown or finalized insurance estimate. Insurance covered $1,032.38 and I paid $100 out of pocket, making the total $1,132.38 for a child's cleaning, check-up, fluoride, 5 X-rays, and extraction of two baby teeth. Others can decide for themselves whether that seems reasonable. As a parent, I understand dental work can be expensive and insurance can be complicated. However, patients deserve clear communication, transparency about costs, honest explanations regarding deposits and insurance payments, and respectful treatment when asking reasonable questions. Unfortunately, that was not my experience here. read more

Gary Niu, DMD - Call history - Pediatric Dentists Near Me - San Gabriel, California

Dr. Niu is the best and has treated our family since 1996. We still go to him today. He took care of my father's teeth, did my braces, and now is my sister's orthodontist. I remember when he pulled one of my teeth out in our early sessions and said: "I'm not going to lie. This will hurt a little bit." I was in 6th grade at that time. Before seeing Dr. Niu, my prior orthodontists had often lied about pain level and claimed nothing would hurt. Dr.Niu is honest and direct with patients. You can tell he does this line of work because he genuinely loves it. He won't try to overcharge you for unnecessary services. Instead, he'll tell you exactly what you need and work on your teeth diligently. Thanks to his careful planning and excellent treatment, I won't need to pull my wisdom teeth out. He's great with kids and adults. When I have kids one day, I'll bring them to Dr. Niu's office. Would highly recommend! read more

I have been coming to Dr Niu since I was about 5 or 6 years old and I'm 22 now. I had a really bad underbite and tooth gap and Dr Niu took care of my braces and retainer so that I have straight teeth now. As a kid, I was scared of many of the doctors I had to go to but I never felt scared to go to Dr Niu's office as he is very patient and kind. He can be a little stern but that's only because he wants you to take care of your teeth. He is always reminding me to floss and brush so I don't get cavities and won't have to pay and get them filled, which I appreciate. All the office staff and dental assistants are very kind as well! Even though I'm 22 and should probably start looking for an adult dentist, I can't bring myself to do that because I like going to Dr Joy's that much. read more

The front desk lady and the older gentleman are very mean people. I brought my nephew here for a check-up. First time.. and I hear the old lady and old dentist yelling at a child ??? Making him cry. I don't care if he's not staying still, I don't care if they are being feisty. That's why you are a children's dentist? To have plans in place to prevent that or have a caring staff that does! All the parents were speaking up for the child and they told everybody to leave if you don't like their way. You best believe we left. Do yourself a favor and find a different dentist. read more

First off I want to say that I've been coming here since I was 5 years old. I've been coming here for almost 20 years and have never had a problem! Dr. Niu is one of the most CARING orthodontist I have ever had. He puts the patient needs way before his own. There were countless times that he has taken care of my teeth without charging me the extra fees that other dentists charge. I recently moved and went to a different dentist but came back to here because he is just that good! The other place told me I had 7 cavities, but when I went to Dr. Niu, he said my teeth were in perfect condition. He isn't money hungry like other dentists. Like I stated above, he puts his patients needs before his own. The other reviews mention hearing kids crying. Kids cry all the time, even at a regular doctors office. I used to cry going to the dentist as a kid, just like any other kid would. Overall I definitely recommend Dr. Niu! read more

Dr. Niu is great with kids! He is passionate and caring with his patients and ensures he provides a thorough check up. I appreciate how the entire office ensures they create a positive experience/environment for the kiddos! My son left happy read more

Gary Niu, DMD - After her tooth extraction.. all smiles!! You rock Dr Niu! - Pediatric Dentists Near Me - San Gabriel, California

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Dr. Niu ứa fine but his assistant was a complete jerk. He talked down to me the entire time. Finding a new dentist who can hire assistants who will actually treat their patience nice. 高橋 read more

A letter from the father of a three-year-old child Salomon; Solomon is a healthy and lovely boy born in December 2016. The doctor told me at birth that he was a very healthy baby. I think we will raise this child very smoothly. But based on my inexperience and the mentality of loving him very much, I allowed he kept holding the bottle to sleep at night, and when he woke up in the middle of the night, he still sucked the bottle until he was three and a half years old. When Solomon teeth erupted, the teeth broke frequently, but I didn't take it seriously, I thought that the child would still grow teeth anyway. Only now I know that this is a very wrong idea. At the beginning of 2020, I took Solomon to Taiwan for a trip, but he kept crying when he got on the plane and we were almost kicked off from the plane by the airline. I took Solomon to a dentist in Taiwan.  But Solomon was very uncooperative and vigorously resisted the treatment. The dentists in Taiwan suggested treating his caries under sleep therapy, that is, general anesthesia. But I have only limited time in Taiwan. I had to give up having him treated in Taiwan. After returning to the U.S., I took him to a pediatrician. The doctor suggested that he must have dental treatment immediately, so he referred Solomon to Dr. Niu, a pediatric dentist. When we took Solomon to Dr. Niu's clinic, I saw many children of the same age as Solomon in the clinic. I knew that I had come to the right place. However, I was still influenced by the concept of sleep therapy as it was recommended in Taiwan.   When I communicated with Dr. Niu, Dr. Niu patiently explained and informed the risks of sleep therapy. So I decided to only use the wrap up method to treat Solomon's teeth. Because the decay of Solomon's teeth is very serious, theoretically many of his teeth need to be pulled out.  But Doctor Niu does not aim at making more money and only perform easy treatment. Dr. Niu had tried to preserve Solomon's teeth as many as possible. His intention touched my heart very much. During the first treatment, although Solomon resisted vigorously, Dr. Niu patiently completed the first treatment. Because Solomon's teeth decayed so extensive, he needed several appointments to complete the treatment.  Therefore we made an appointment for the next treatment. I thought I could rest myself and no longer worry about Solomon's teeth. However, there are unforeseen circumstances that the new corona pneumonia (COVID 19) had severely hit the world. Everyone must stay at home and almost all businesses must be shut down. But Doctor Niu still concerned and paid attention to Solomon's teeth. During that period, Solomon's untreated teeth became inflamed again and he kept crying. I had to ask Doctor Niu for help. Dr. Niu quickly returned our call and called the pharmacy to prescribe antibiotic medication. Although there was improvement after Salomon took anti-inflammatory drugs, the swelling still could not be completely subsided. I had to ask Doctor Niu for help again. I thought that Dr. Niu might prescribe more potent anti-inflammatory drugs. Unexpectedly, Dr. Niu decided to take the risk of the new corona pneumonia epidemic to treat Solomon's teeth at a urgent basis. This touched us very much. When we arrived at the clinic at an emergency basis, Dr. Niu had to complete the treatment of Solomon's teeth alone without the help of an assistant. After Solomon went home, Dr. Niu called me to follow up Solomon's treatment. We can finally see Solomon happily playing and eating what he likes again. I would like to thank Dr. Niu for his kindness, care and patience for Solomon, which allows us to be at ease as the parents. read more

Gary Niu, DMD - Nice and patient Dentist Niu - Pediatric Dentists Near Me - San Gabriel, California

We went to the Niu last Monday to fill up my kid's cavities teeth. We felt super duple disappointed. Highly not recommend this businessman My kid went to this clinic for 2 years. They ask my 6 years old kid to fill cavities half a year ago. Because of COVID we finally decide to do it ASAP on Oct. They refuse my request, ask to visit the office do the check and x-ray again, and I have to pay a $100 deposit first, then they will arrange the operation. That's the money for appointment only, not pay for the treatment. They said if your kids need restraints, we will not return $100, this deposit will pay for the wrap Finally, we got an appointment last Monday. We arrived at the office in the morning, and wait for about 10 mins. From we step in the office on Monday morning, meet the dentist first, no smile on his face, no greeting, only show the kid and me his poker face. Even I talk with him, he didn't talk me back, just go away They didn't allow me to go with my 6 years old kid, ask her to get in alone. My kid very cooperative, go with them by herself. Then the dentist gave her local anesthesia in the mouth. Let her out of the room, come back to the waiting area. I asked her how do you feel. She said she felt weird. Nobody talked with her or cared about her feeling. After 10mins, they call her back to the operation room and start filling. But after the operation 5 mins, my kid came back to me. And refuse to go back to the room, hiding behind me. Dentist Niu very mad and complained to me, she's keeping moving, I cannot keep operation! She's not cooperative! You either choose to wrap her or stop the operation, which means whatever I choose I have to pay the $100 to him. Because they charge for the wrap, and if I cancel the operation they'll charge too. Blame on the kid and let the kid feel he's angry, is one of the ways to let kids don't want to go back to operation. So they can have a reason to wrap the kid and charge me $100 Dentist Niu and the office manager Jenny standing at the door, block the way and waiting room exit. They said you must take off her sweater now, keep repeat it push me to do it I beg them, give me several mins, let me talk with my kid. Because I need to know why she refused to do it. I need to make her calm and back to normal. I never force her to do anything since she was a baby, she always very kind, calm, and negotiable. She always talks in a soft voice They said you must take off her sweater now! We don't have time to wait for you to talk with her or call her daddy My kids never cry or refuse to go to any doctor, dentist's office. Even when she got the shots, she doesn't cry. She even very expecting the operation yesterday. Because we read a lot of picture books, and it helps her reduce flossing time But when I tried to force her to take off her sweater, she cried and yelled Too much air in my mouth I don't want to do it I don't want to go back I don't want to brush my teeth anymore I will not floss my teeth anymore I took off her sweater and hold her back to the operation bed, my heartbroken too, I told her, mommy will stay with you, don't be scared Dentist Niu heard what I told her. I helped him finished the wrapping. He said in a very cold mood and with his poker face, Mother needs to get out now After wrapped, my kid totally calms down, she just staring her eyes at the ceiling, no yelling, no moving, no response I feel very regretful and sad, I force my kid for $100, I even didn't know why she did this My kid has 2 sides of teeth that need filling, I asked the office manager. Since you already wrapped her, can you finish 2 sides, the left side and the right side this time? She even doesn't want to ask for me, I beg her several times, she went to the operation room, but she still didn't ask for me. Just told me, Niu will see the situation to do. After the operation, they told me, they even didn't finish one side, she still needs to finish two sides decay next time. And ask me to pay another $100 for the next appointment After I back home, I realized, this is their way to treat kids, let them dislike the operation, and refuse to do it. Then they can take your money from the deposit I feel very disappointed with the businessman Niu 上周一我们去了牛牙医为我孩子的蛀牙补牙。我感到超级失望。强烈不建议用这位奸商 我的孩子去了这家诊所两年。他们半年前要我孩子补牙。由于COVID，我们决定10月,他们拒绝了我的要求，要求再次进行X光检查，我必须先付$100押金，然后他们会才安排。那只是预约的钱，和治疗无关。他们说，如果需要捆绑孩子，$100不退，这笔押金将用于支付保证金 我们上周一早上到达办公室，等待10分钟。从进入办公室开始，我和牙医见面，他的脸上没有微笑，没有打招呼，只给孩子和我展示了他的扑克脸。即使我主动和他说话，他也没有睬我，只是走开 他们不允许我和6岁的孩子一起进去，我的孩子很合作，一个人跟他们一起去。然后牙医给她做了局部麻醉。让她回到等候区。我问她感觉如何。她说她感到很奇怪。没有人与她交谈或关心她的感觉。 10分钟后，他们将她叫回手术室并开始补牙。但是手术5分钟后，我的孩子又回到我身边。并拒绝回到房间，躲在我身后。牙医牛很生气，向我抱怨，她一直在动，我无法继续手术！她不合作！要么包住她，要么停止手术，这意味着无论我选择什么，我都必须向他支付100美元。因为他们收取包裹费用，如果我取消操作，他们也会收取费用。我现在回想起来，当面斥责孩子，让孩子感到自己很生气，是让孩子们不想回去的一种方法。这样他们就有理由把孩子包裹起来，向我收$100 二个人站在门口，挡住了出口。他们说你必须现在脱下她的外套 我求他们给我几分钟谈话都被拒绝，最后强迫孩子脱衣服，赶我出诊室 我问办公室经理，我的孩子要补2边牙齿。既然已经包了她，那么这次可以完成左右两边吗？她甚至都不想要帮我问，我求她好几次，她去了手术室，但是还是没有问，最后告诉我下次还是需要再做两边，还要再付$100 read more

Gary Niu, DMD - This wrap cost $100!!! Don't go here!!!! - Pediatric Dentists Near Me - San Gabriel, California

Both my kids go to see Dr. Niu from 2019. My daughter had pretty bad teeth when she was 5 years old. We went to 2 other pediatrics dentists and they all suggested to extract all her bad teeth with entire body anesthesia. We think it is too risky and then somebody suggested Dr. Niu. We like Dr. Niu's conservative approach to repair. We visited multiple times in first two years. Now, we visit regularly. He has tight schedules and sometimes, we have to wait for a while even when we arrived on time. read more

My siblings and I have been seeing Dr. Niu since we were children. Dr. Niu is extremely knowledgeable and professional when it comes to patient care. He answers questions and addresses concerns whenever my family and I have them. I appreciate that he recommends procedures that are only necessary and within our best interest. My sibling is special needs. Dr. Niu really takes their condition into account and accommodates to their needs. My family and I have always appreciated the care he has put in all these years. In addition, the front desk staff are extremely nice and helpful. I trust and recommend Dr. Niu and his staff. read more

There are 2 problems I want to say. First, Dr. Niu didn't find my caries. He was nice to me and my younger sister, but he didn't look carefully or there was something wrong with his eyes. I found it weird because he just told me to brush my teeth well so I went to another clinic and they found out I had a few cavities. I feel scared after thinking about it, what if I don't get prompt treatment for my cavities? Second, the clinic faked the explanation of benefit payment. My sister didn't do a topical fluoride application but they just added it on EOB. And we didn't treat a single tooth but he charged me almost $200 and my sister more than $800. They went crazy because of money! Don't go!!! You will regret it!!! read more

The front desk lady treats you like treats an idiot.she is so impolite and arrogant and rude.And they charge too much without reasonable reason.Fraud. read more

The dentist's wife is the receptionist. A few months ago, I went to see the doctor with my child, but did not find any caries. Last week, I took my child to have his teeth cleaned in another place, and found some caries. This is not recommended. Avoid this kind of doctor. read more

I don't write reviews as usual if it's not sth really good but this one I'd give a negative if possible! Yes dr niu maybe nice and experience for his presence when u greet him and the way the he talk to your kid. That's the reason why I'm willing to give one star! My kid went there for her cavity treatment and one of the teeth got infected! We went to another dentist for consultation ended up we had to remove it and put a spacer on. What's worse is that it also happens to my sister's two daughter for the same issues!!! Is it really a coincidence or misconduct!? 3 in a route? Really?? Think triple before taking your kid for treatment!! I can't describe how mad I was when I acknowledged the error and had my kid go through this pain! I wouldn't recommend! read more

Gary Niu, DMD - Spacer - Pediatric Dentists Near Me - San Gabriel, California

Shady place. My son had a visit last month, we paid $150 cash for a x ray and dr just LOOK at the teeth. I called twice this month to ask for the X ray to transfer to the new dentist who's With in our network. Both time they couldn't find my son s chart. After I remind them I paid cash, they suddenly find it both time. It seems like they have a folder store cash patient. When I asked for the X ray to transfer to the new dentist, they said come pick up the digital CD due to privacy reason they can't sent it to the new dentist but tell me not to worry I can go anytime. So I called today said I am coming pick up the CD, now they said they don't have CD, ask me to take picture with my phone 5 hours later? And the receptionist (Dr. Wife) said it s by the law, they can't sent it online because it s not safe??? I told her I am a nurse I never seen such law or rules in my life, then she admit their system is not secure enough to sent anything online. Why she lie at the first place ? Miserable place don't go. read more

I've been with Dr. Niu since I was in elementary school. He is a great orthodontist and very talented! I've gone through braces and wisdom teeth pulling with him. I only had my braces for 2 years, even though I suffered from a severe overbite. Even the wisdom teeth procedure was not a problem at all. He pulled 2 at a time (2 separate visits) and he promised that there would be minimal swelling afterwards and he was right! I did not end up with chipmunk cheeks like my other classmates in high school had. I am now in my mid-twenties and I still go to him. He is still the consistent and honest orthodontist I know. He gives great, honest advice and he definitely looks out for the patient's best interest. He strives for the most efficient and painless way to treat your teeth. I definitely trust Dr. Niu for any of my dental needs. read more

Dr. Niu is an angel sent from God on earth! We have been in search of a special needs pediatric dentist for a long time. Despite the fears we had, Dr. Niu is taking the extra mile to make good contact for a friendship before working on our son's tooth cavities. My son's fears was quickly overcome by his professionalism. A trusted place to go! read more

I've been seeing Dr. Niu since I was 12. Although I no longer live in the area, I fly back to LA especially see him. Dr. Niu is seriously one of the best dentists in the SGV for the following reasons: 1. He's VERY honest. There are many dentists who encourage you to pull more teeth or fill more cavities than necessary for the sake of making money. Dr. Niu will only recommend a procedure if it's truly necessary and he won't "over-diagnose" you with ailments that you don't actually have. 2. He takes your face shape and overall facial harmony into account when giving you braces. I'm not sure how to explain this, but many people end up having the same "look" in their mouth area post-braces, event though it might not mesh well with the rest of their face. You won't run into this issue with Dr. Niu. 3. Last but not least, Dr. Niu genuinely cares about his patients and seeks to build long-term relationships with them. read more

We had a very pleasant experience with Dr. Niu and his staff. My son Matthew was very anxious about seeing dentist each time, but Dr. Niu was very nice and patient with him. Dr. Niu is very professional, he takes time to explain what needs to be done and provides good advice. I highly recommend Dr. Niu and his staff. read more

Been here all my life since a kid and all the workers here are very sweet, very sociable they do what any dentistry should do, trusted place to go to everything expected for a normal dentist is done here, no complaints read more

$100 deposit just to wrap your child is bullshit. Just one of a few things I want to say.

I'm going to keep it simple. Dr. NIU knows what he is doing. My daughters have been his patients since toddler age. They are now in high school and we have continued to drive to SGV despite moving further. He allows parents to sit near their child during procedures. --Very honest and skilled. The staff are the sweetest, too! My daughter is VERY happy w the results of her braces!! Thank you Dr. Niu! Pls don't retire yet! :) read more

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Dr Niu is a great dentist! Very patient and cares about building a relationship with his patients. My daughter, Who is 3 years old, is terrified of going to the dentist! She has a lot of work done in the past two years, but today she came in for two cavities. We have been trying to communicate to her the importance of going in regularly and maintaining healthy teeth. The office promotes a natural approach to their treatments. We initially planned for the papoose board to strap her down but he felt that she was ready to just be seated normally. This was her first time sitting down by herself like a big girl and handled her treatments for her cavity! Dr Niu ensured he walked through each step with her. At the end he gave her a hug, made sure she had a balloon and sticker and invited her back for the next check up. I think this is crucial for anyone who is scared of the dentist! Now she is happy about the experience and will not be as terrified of going in. I highly recommend going to Dr. Niu! read more

They ask for deposit first before any treatment or exam. After that they claim for insurance. Whatever insurance reject to pay, patient need to pay the rest. Basically they ask for deposit for everything. If you want a copy of your x-ray, there will be another fee. Refuse to mail back deposit, you have to go to the clinic again. read more

Dr. Niu is a great dentist and orthodontist. I had my braces done here and he is honest and knowledgeable as to what needs to be done and ultimately, what he can and cannot do. Not only is he honest, he also makes going to the dentist quite pleasant. As a kid, I hated going to the dentist, hence, I have to wear braces now in my early adult years, but Dr. Niu is gentle and the extractions (I had 4 extractions before my braces) is painless. On the non-professional side, he is a great person to talk to. His staff is unconditionally friendly especially Lisa (Dental Assistant) that would treat you like part of the family. They have good appointment hours and does a great job on appt reminders which especially comes in handy with me since I have a hectic schedule and usually forgets appts. I minus one star because his pricing for braces is a little high but I guess it pays off for his expertise. Its been a year and I have seen a drastic improvement on my teeth. I love it and can't wait to show them off :) read more

My sister and I have been coming here since we were toddlers. Dr. Niu always makes us feel welcome and at ease. He is very knowledgeable and will only do the procedures that are needed. His staff is always very kind and helpful. Overall, the best dentist in town. read more

I rarely write reviews, but my experience might save you time and money. I would give this guy negative star if yelp allows it, he is the worst dentist I have ever experienced. He would not exercise due diligent. Went there to fix a cavity for my kid, this dentist end up drilled too much and broke his teeth. He is not careful with his tools. When we pointed it out, he would find some excuses to avoid liabilities. He would treat the broken teeth but we have to pay couple hundreds extra because it is not cover by insurance. Think twice when you bring your kids here. read more

I believe like so many of Dr. Niu's patients, we've known him since we were little kids, for me personally, since I was 6 years old. I'm 26 years old now, and I still go to Dr. Niu for all my teeth needs. He simply is the best and extraordinary. He will always take the smartest and painless route to help you. For example, when I was getting braces as a teenager, Dr. Niu noticed the issue w/ my teeth was my crooked chin, which was causing my overbite. So unlike my sister, I didn't need to take out any teeth and I wouldn't need to wear head gear. Which was super doable for my high school self. Dr. Niu told me from the start, he would do his best to fix my teeth, but that he wouldn't be able to fix my overbite 100%. Honestly I get compliments on my smile all the time even though I still have an ever so slight and tiny overbite. Another example is, around the time when I was a sophomore in college, after my braces were off, I needed to take my bottom wisdom teeth out. Dr. Niu advised me to only take my bottom wisdom teeth out first and wait for my top ones to grow out, as the top would be easier to remove once they were grown out versus the bottom. So when he took out my bottom ones, he numbed me up real good, and then strategically & masterfully cut into to my gums to removed the teeth, leaving ABSOLUTELY NO SWELLING OR BRUISING! It was freaking amazing, the cleanest cut & cleanest extraction. Pure AWESOMENESS & MAD SKILLS!! My top wisdom teeth finally grew out now as an adult and so I went back to Dr. Niu and it was the most quick & painless procedure EVERRRR!! Basically went in, signed paper work, saw Dr. Niu, numbed me real fast (smallest needle, didn't hurt at all, even warned me when he needed to inject more & thought it might hurt me, but completely didn't), once the numbness took affect, he basically pulled out both teeth REAL QUICK. Altogether, I want to say it took a whole of 10 minutes, if not less. I was shocked at not only how fast everything was, but how painless it was, b/c liked everyone else in the world, going to the dentist office's is scary! I will continue to see Dr. Niu until I can't anymore and also will take my children to see him too! He's seriously the most knowledgable, kindest, patient, skilled, and best doctor you'll find in this field! Go to him! read more

-So lucky that I was recommended to Dr. Niu. I have 3 sisters and we ALL go to him. He's friendly, honest, and professional. He knows what he's doing and he cares about how you feel as an individual. I've had my braces and tooth pulled out, and none of it hurt at all. HE'S REALLY GOOD. I've been with Dr. Niu for more than 5 years, and I don't plan on going anywhere else. I'd love to take my future kids to him too. -I took my little sister here when she was 10 years old, and she got her tooth pulled out and she didn't even cry. He's amazing, MUST VISIT. -Oh yeah, the employees and nurses in there are super friendly too =) read more

I went here to get my wisdom teeth removed. At first i was quite worried, but however Dr. Niu was very reassuring. Overall my operation was relatively painless except for a bit of pressure. I recommend this place for all your dental needs. read more

When I was a kid I would use to always smile with my mouth closed but now I love showing off my teeth in pictures People often compliment on my smile yet the truth is it's all the work of Dr. Niu. He knows teeth like no other; his work is like magic. In my review I will share my braces experience and my wisdom tooth removing experience. **Braces** My two older sisters and I all went to Dr. Niu for braces. Yet out of us three my teeth were probably the most messed up to begin with. It's been awhile since I had braces so sorry I don't have any before photos to show, and if I owned any, I would probably burn them before anyone sees them. Okay okay, maybe my teeth weren't THAT bad but I had pretty bad buckteeth when I was a kid. I remember in elementary school kids would use to pick on me because of my teeth and I was very self-conscious about them. Then I turned to Dr. Niu for braces. He pulled out 2 teeth and pulled back my upper teeth. I had braces for about two years. I am still amaze how the braces helped so much. This is going to sound crazy but braces actually slightly reconstructed my face shape. Before braces my face was more round afterwards my face became more egg shape. Dr. Niu is a miracle worker! Even now when people compliment on my smile, I am still a bit surprised; what once was biggest insecurity as a kid is now one of my best physical qualities. ~Note: Don't think once you have braces everything is all good, you still need to wear your retainers! If you don't wear your retainers, your teeth might go back and you'll need to get braces again (that happen to my sister). I've been 5 years braces free but I still wear my retainers every night when I sleep (or at least every other night). I go to Dr. Niu once a year or so to make sure my retainer isn't loose. **Wisdom tooth** I got 1 wisdom tooth pulled out from Dr. Niu. Before going in I was pretty nervous because I always hear stories on how painful the procedure is and I have seen my friends with chickmunk cheeks after getting their wisdom tooth removed. Well my experience was pretty pain free and NO ONE could tell I got my wisdom tooth pulled out the next day. Actually no one would even believe me when I told them because there wasn't any visible swelling. How is this possible???? Dr. Niu explains to me how when it comes to wisdom teeth, most dentists cuts the patients gums so they can dissects the teeth into pieces and then pull out the teeth bits. Yet Dr. Niu doesn't cut the gums but pulls the teeth as a whole. By not cutting the gums it prevents the swelling and reduce the pain. The only discomfort I remember is the slight pulling pressure when removing the teeth. It was also a bit annoying how afterwards I had to constantly suck on cotton balls drenched in my blood (sorry for the graphic detail) but hey, matter how you pull your wisdom tooth, there's going to a lot of blood involved. I'm not going to lie, Dr. Niu's services are a bit pricy but it's worth it. My advice is to go to Dr. Niu for the big stuff. I honestly don't know what I will do if I didn't have Dr. Niu. My mom even says how braces is probably one of the best investment she ever made on me(yeah I know, it's a bit sad...) but it's true. read more

Gary Niu, DMD - no more smiling with my mouth closed! Thank you braces, thank you Dr. Niu! - Pediatric Dentists Near Me - San Gabriel, California

I have been coming to Dr. Niu ever since I was a little girl. He has been one of the best orthodontist I have ever had by far! If he was not good I probably wouldn't keep coming back to him after all these years. I remember when my mom bought me here when I was 11 for the first time to get braces done. He had me get x-rays done and had my teeth examined then had us follow up with him a week later so he can find the best solution for aligning up my teeth. I have a special case where two of my teeth are missing. He gave me two options to choose from and recommended me what he thought would be the best solution. I did appreciate the fact that he took the time to explaining to us what his plans would be before going forward with the braces. Fast-forward a couple years. Now it was time for me to get my wisdom teeth pulled out and I have to say Dr Niu is definitely is one of the most honest and patient doctor's I have ever worked with. He has already removed three since they grew out. I have one last stubborn wisdom tooth that hasn't grown out yet and he honestly told me to come back when it does. If it doesn't come out then there is no need to force it out. He sure did save me from a lot of pain. If there are any parents out there looking for a new orthodontist, definitely bring them here cause he will be sure to take great care of your kids. Thank you again Dr. Niu for the beautiful smile you have given me all these years! read more

Dr. Niu has been treating my sister and me since we were very young children. Prior to being introduced to Dr. Niu, I was with an extremely poor orthodontistry practice who was purposefully dragging out my braces procedure due to being just unprofessional and financially manipulative. When my friend's mother told my mom about Dr. Niu, my mom did not hesitate to contact them for more information to transfer me over. After starting my visits with Dr. Niu, I immediately noticed the enormous difference in the terrible/improper treatments that I used to have and the wonderful/wholesome treatments that I was now receiving. I finally finished my braces procedure in an extremely timely/punctual fashion and had a beautiful, perfect smile that I had been waiting for for literally two entire years. He was always honest, professional, and comforting to the wide range of patients, some five years old and some in the late teen years. His experience, knowledge, and wisdom never wavers. Now as a nineteen-year-old, I am still with Dr. Niu and just went for a check-up today. I had to write a review to recommend anyone with children looking for a dentist/orthodontist. Dr. Niu is the best of the best and your child will feel safe and taken care of under his guidance. read more

Dr. Niu is a very great dentist and orthodontist. My brother and I have been coming here ever since we were little. He helped me with my two front teeth and perfected my smile with braces. He even helped me with my brother with his wisdom teeth removal and my brother never swelled up after the procedure. He's a very patient doctor and knows how to treat his patients. All of my cousins and relatives were recommended to come here and they've been his patients as well. read more

Dr. Niu has been my dentist for many years. In fact, when I was little, I used to come here because of the many cavities I had from eating sweets. I also came here to get braces. Dr. Niu is an exception dentist and orthodontist. He takes great care of his patients, of which mostly consist of children. However, there are also adults, who like me, have stayed because we like this place. His staff is professional and friendly. He and his staff do thorough examinations and keep careful records of your teeth. Also, everything is very clean, from the furniture to the dental equipment. read more

Ive been coming to dr niu since I was a baby and still go. I've been to a couple other dentist here and there and always leave with a bad taste in my mouth. Dr Niu is the only one I trust with my teeth to the point that I came back to California from New York just to get my wisdom teeth pulled. I would highly recommend. He is also great with children. (Even those that are terrified of dentists) read more

Dr. Gary Niu is so good with my son Tino! We've been going to him for 4 years. He's always very tentative to Tino's needs and Tino loves going to the dentist! Pulling out tooth is a scary thing for kids and my son is always happy going to Dr. Gary's office. He says he doesn't feel a thing when it happens!! Thank you Dr. Niu!! read more

8 molar teeth filled for 5 year old, NO Sedation!! The reason I chose Dr. Niu was simple: he did not practice general anesthesia or any other sedation. Every other dentists I visited ( I consulted 5 dentists before Dr. Niu) wanted to put my daughter to sleep before they can do the job. According to them, my daughter's cavities were so bad (yes, some of the cavities indeed were just huge), and there was no way to fix them when she was conscious. However, I happened to heard some bad stories on sedation from my friends, and was unease. These guys all appeared so nice, assuring me sedation was safe blah blah. BUT they still need me to sign the waiver. And I just can't. It is not 100% safe at all! Yes the risk is low, but to me, filling teeth simply cannot justify the risk, especially when you have a choice. My daughter was crying all night, I know I had to find someone. I spent a lot time to read through the reviews in Yelp and finally found Dr.Niu. I drove a long way to him. And the experience turned out to be just wonderful! Dr. Niu had very strong will power and spoke with authority, which influenced my daughter, and earned her trust at very first visit. After that, everything worked out like magic. She used to reject any tool getting into her mouth, but just magically became cooperative. We had in total 4 visits, and she had all her 8 molar teeth filled. The other small teeth were bad too, but Dr.Niu suggested we don't fix them since the new one will come out soon. She is so happy now since she can have candy again. Add on Sept. 1, 2016 On dental anesthesia, I just read another tragic story. A little girl did not wake up after dental procedure. http://kxan.com/2016/07/15/dentist-suspended-after-new-report-about-daisy-lynn-torres-death/ read more

I've been going to Dr. Niu for the past few years for my braces and I'm so happy with the results! He's a great dentist and all the staff are really caring and kind. Highly recommended~ read more