Karen Gonzales at Allstate was wonderful to work with. She was prompt, responsive, and incredibly…read morehelpful in walking me through everything. She explained the details clearly, answered all my questions, and made the whole process feel easy and stress-free. It's rare to find someone who is both knowledgeable and genuinely kind. Karen put me completely at ease and made sure I felt confident about my coverage. Highly recommend!

Even though I didn't walk away with car insurance due to life changes i've made a new long last…read morething insurance agent thank you for everything will be reaching out soon!

Mary has once again helped most responsively and efficiently with some issues and questions arising…read morefrom the auto-renewal of Covered CA and information update. She immediately took care of all the requests and satisfactorily completed the case within a couple of hours. That was especially important because of the December 31st cutoff. And she is patient in taking questions and proficient in explaining things in easy to understand manner. She is an absolutely great professional.

I visited Mary Wong yesterday to enroll in Covered CA. She was courteous and helpful throughout the…read moreenrollment process. She carefully reviewed my documentation, guided me through the process, and filled out my forms meticulously. Mary was extremely professional, thorough,, and patient. I highly recommend her services to anyone enrolling in Covered CA. thorough,

Great customer service from these gals.....fast response and definitely worth looking into for you…read morecar insurance needs !

I wanted a second opinion on my current coverage. Lena Wong appeared with high ratings, so I…read morecontacted her first and it was time well invested since I did not need to contact anyone else. I came away with the sense that she genuinely cares about her customers' success. Thank you for taking your time with my questions, your candidness and honesty. She exposed a gap in my coverage and increased my awareness when interpreting my coverages and offered direction. Thank you Lena (and, go Eagles!...Washington Eagles!...it is forever Wash!) -Matthew

I've been incredibly impressed with Stephen Chan, State Farm insurance they offer outstanding…read morecustomer service and are always quick to address any questions or concerns. Their comprehensive coverage options and friendly team make managing our account a breeze.

My goal was to get car insurance in 24 hours for my new car. I shopped around, asked for quotes…read moreonline, over the phone, through email and created an excel spreadsheet with all 32 quotes from insurance companies and the possible permutations of insurance coverage (bodily injury, property, medical,etc). Of all the insurance companies I've spoken to and came in contact with, this company was the most honest, the most patient and didn't push me to purchase coverage I did not need. I shot the agent 4 or 5 emails with different levels of coverage and he was more than happy to run the numbers for me. But this is not to say that you should go into buying car insurance blindly without having done your own research. If you want a great deal and make this process less painful, do your research, understand the terms and what coverage you get, and ask the agent questions! You'll be more happy with your final decision =)

I have home and auto insurance with Robert Fung and Kimberly since 2004, I recommend highly. I am…read moremore than satisfied with his services and professionalism.

After years of my HO-6 insurance going up despite my years of loyalty and no claims, I decided it…read morewas time for a change, and started looking for another insurance provider. I was referred to Robert Fong by a high school friend and I am so glad he did. I called Robert and told him the insurance coverage I was looking for. He went over the CC&Rs and the Master insurance coverage of my building and went over every aspect of the insurance State Farm would provide. He was very informative and provided excellent professional service. I know who to talk to with all my insurance questions now. I highly recommend Robert Fong as an agent and State Farm.

This review is long overdue…read more Matt has been my agent for the better part of my adult life, at least 7 or 8 years. Obviously, there are reasons to stay with someone for so long. Please allow me to elaborate. Customer service Matt strives to make a customer for life, not just for a transaction. When you call, he typically picks up and if he doesn't, you can bet to get a call back shortly. If your buying a car and don't want to get sold on gap insurance, he'll offer to have everything lined up so after your purchase the insurance is just a phone call away, even on the weekend. If you have questions, he answers. All sounds pretty simple right? However, to find that level of customer service these days is pretty rare, and once you found it you want to keep it. So much so that it is because of Matt that I am with Allstate. I realize that Allstate is great insurance, but its even greater to have an agent like Matt.

I have been trying to contact this office to add a vehicle I purchased and remove a vehicle I sold…read more I've called. I've emailed. No response. Unacceptable. I purchased my new car almost a week ago and I can't drive it if it is not on my policy! I am ready to leave Allstate all together. I have auto, home and life with them and have been a customer over 20 years. If I don't hear anything tomorrow I'm leaving and finding another insurance company. I'm livid!

Eugene has been my insurance agent for the past 13 years, helping me with managing my various…read moreinsurance policies. Glad to see his company on Yelp ! Commercial, residential rental, car, umbrella (personal & commercial), home ... over the years. I appreciate the personal service and expert advice he provides. I am fairly certain that the discount insurance brokers that spend big bucks on their advertising campaigns, couldn't begin to approach the level of service Eugene delivers, with competitive pricing with the policies. I often refer him to friends & family, and they have been equally impressed. Of course, insurance is something we hope not to have to use; but must have.

The insurance team at Limitless are responsive, professional, and experts in the areas in which…read morethey cover. Eugene worked with me to find the best coverage/pricing for my business and home needs. In both cases, Eugene guided me every step of the way and shopped around to get the most competitive pricing for my needs. Limitless Insurance is a trustworthy company that I would come back to again and again and wouldn't hesitate to recommend them to anyone seeking insurance.

1. Gave me some outrageous quotes. 2. When I told him about…read moremy other quotes he told me they must not include such and such. He was wrong about that and he had not seen my other quotes. How did he make that assessment? Only an attempt to justify the ridiculous quote. 3. The worst part and why I'm writing this review is that now I'm getting a ton of spam from farmers insurance in the mail. I did not ask them to send me these letters. They are often the same exact letter sent 3 times wasting paper and filling my mailbox. Overall, my recommendation is to shop around and don't trust what they tell you.

Roger and team are my go-to insurance providers. I have all my insurance policies through them…read more(home, car, umbrella, etc.) - I am also a realtor and I regularly refer my clients to them. Roger is very professional, an excellent communicator, and he truly looks out for his clients best interests. Roger's prices are competitive but most importantly Farmer's is a large company and pays out it's claims (at least in my past experience for an investment property in Arizona I had). Roger and his team are very organized and respond very quickly to all my requests. I have found my insurance agent for life and I highly recommend him to anyone who is in the market for insurance services.

I have relied on Dion not only for my family's health insurance needs but have also referred…read moreseveral friends and relatives to her services without issue in the past. However, recently it has become increasingly difficult to receive a return call from her or her office. I nearly missed the deadline to change my Medicare plan because, according to Dion, she had been busy. While I understand that business demands can increase, I expressed to her that this explanation was not professional. If she was unavailable, I should have been informed by her or her staff so that I could have sought assistance elsewhere. Keeping clients waiting until the last minute--especially when I had only one day remaining to enroll--is unacceptable. I had left messages months in advance and made multiple attempts to follow up with both her and her office. I have also heard similar concerns from relatives I referred. Business growth is certainly positive, but it should not come at the expense of client service and communication.

I was upset at the delay involved and it turns out that is the fault of CIGNA, when I heard from…read moreDion we changed to another ins co., the process wasn't easy complicated by I had 2 choices which were offered and I clicked on the wrong one setting Dion into action again, poor gal really had to work on my application as well as last minute problems with other clients! she got things corrected and I'm insured. Happy now!

We have had Brandon Yim's insurance since 2021 and couldn't be happier! Our policies were initially…read morepurchased from Randall but over the years we have been helped multiple times by both Michelle and Henry. Brandon's team is not only helpful, they helped us maneuvered and stayed every step of the way during our water loss claim on one of our policies. Never once have they ghosted us or neglected our inquiries either via email or phone call. We are very thankful to have such great insurance company and agent. Henry in the past couple of weeks has been patiently and meticulously reviewed all of my policies, answered and provided explanations to my every single question. He also ensures that I do not overpay and even helped me save $$ on the areas that he thinks I can be qualified for corporate discounts. Thank you tremendously Henry and the rest of Brandon's team!! I would have given you guys 10 stars review if I could!

I've been with State Farm Insurance for over 35 years originally with Ed Bright and now with…read moreBrandon Yim who now owns the business. With all the "noise" around insurance in CA, I feel very fortunate to have State Farm handling my policies including homeowners insurance and car insurance (previously also had rentals and had State Farm representing those too). I've been working with Henry Ha at this office and am very pleased with the service I'm receiving. Henry is professional, knowledgeable, courteous, customer-focused, patient and his follow up skills are superb. He makes the time to listen, understand the customer's needs, and answers all questions in a timely manner. If he doesn't have the answer, he researches the issue and gets back to the customer of the outcome. I'm appreciative of State Farm particularly Henry and Brandon. Thank you. Best regards, Susan