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    Philia

    4.7 (11 reviews)
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    Ask the Community - Philia

    Review Highlights - Philia

    Kira, the owner of Philia, was responsive immediately and was flexible as my surgery time and needs changed.

    Mentioned in 5 reviews

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    TheKey - Senior Home Care - TheKey Home Care Caregivers

    TheKey - Senior Home Care

    (16 reviews)

    Friendship Heights

    Life Matters is at my house right now and is supposed to provide 4 hours of aid. I have cameras in…read moremy home due to my grandmother's health issues. I have been watching this lady sit in my grandmother's chair and watching Mom on TV since 11:46. My grandmother does not watch TV during the day, and even text me to hide the remotes the next time the aid is supposed to be there. She also told me that the aid went upstairs to look around, even though my granny, her bed, her clothes, and bathroom are all on the first floor - this upset my granny so much that she has talked about it since it happened... such a cruel thing to do for an Alzheimer's patient... My grandmother even got out of her bed, let her dogs out, and got back in bed without the aid even moving. I sure hope Mom reruns are enjoyable because I will be complaining of the care to Inova and anyone else who recommends Life Matters. I have been calling Life Matters to cancel any further visits for more than 30 minutes with no answer. Update - I finally reached someone. I was told I wouldn't be charged for the day and they would offer a "free" day for the trouble. They called and told the lady to leave, which I watched happen remotely. I've never seen anyone move so fast in my life. I was told this isn't what is expected of aids, which I believe is true, but in my opinion, this woman was far too comfortable walking in and just sitting there watching TV to not do this regularly. Thankfully, I was able to see what was happening, and hopefully it won't happen to someone else.

    Brittany Gonzalez was a God send - she really "knew" my mom -my mom trusted and loved her. I don't…read moreknow what we would've done without her - she knew which medications my mother was on and would always make sure she did not take too much or too little. My mom would have never figured it out on her own and all of us lived too far away to help. I can't say enough about Brittany and Lifematters!

    Philia - homehealthcare - Updated May 2026

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