I had tonsil surgery and dr wells was my doc! He was caring and answered all my questions and…read morerecovered In 8 days

My wife called this office about a week and a half ago to make an appointment for me. She knows one…read moreof the physicians here because they attended college together. She explained my situation and was told I could be seen as a cash-paying patient, so an appointment was scheduled. On the morning of my appointment--just a few hours before I was supposed to be seen--I received a call from the office informing me that they had only then discovered I have a MemorialCare HMO. I was told that because they are contracted with my HMO, they could not see me as a cash patient and that I would have to go through my primary care physician for a referral. I explained that I was happy to pay cash, but I was told that wasn't an option. My frustration is not with the physicians. It is with the office staff and the scheduling process. Insurance verification and referral requirements should have been addressed when the appointment was made--not a week and a half later, just hours before my visit. ENT appointments can already take weeks to obtain, especially when you're dealing with ear pain, hearing loss, and a clogged ear. Because this wasn't handled properly from the beginning, my care has been delayed, and now I have to start the referral process all over again. As a chiropractor who has owned and operated a healthcare practice for many years, I understand that mistakes happen. However, this was a preventable administrative error that caused unnecessary frustration and delayed medical care. I hope the office improves its scheduling and insurance verification process so other patients don't have the same experience.

What a lovely experience! Everyone in the office was so kind and had such great bedside manner. I…read morereally felt heard and it helped that the doctor I saw also had personally been through the things I was describing so I didn't feel like I needed to overexplain myself. I recommend 1000% to anyone unsure of curious.

I was seen by Dr. Doshi a couple years back after sinus surgery, so it was great to have her…read moreavailable when my son needed to be seen for his ear. It is such a relief to have an ENT physician who specializes in pediatrics close to home. My 5 year old was able to be seen right away, the staff and Dr. Doshi were great at keeping him calm so they could remove the items in his ear, which were pretty deep. The entire process was a breathe and the office was spotless. They made the appointment exciting for my son, so he wasn't so nervous. If you're looking for a great ENT, Dr. Doshi is the one!

I decided to go to Valley ENT after seeing questionable reviews for specialists closer to me, and…read moream glad I did. Dr. Doshi has a naturally friendly and energetic bedside manner and was able to treat my issue after one visit. There's a parking lot for the shared plaza in front, and their office is the third door down on the ground level. I hope you get treated for your issue!

Dr Awesomeness and her entire team go out of there way to make your visit thourgh talks in great…read morelayman terms. She delivers what she promises. No long wait. She cares so deeply for her patients that she brings her worries home with her. My advice is When Dr Doshi gives advice is to take it. When Dr Doshi speaks people listen And when you call to make an appointment say hello to Mrs awesomeness heather

I had a strange growth on my throat, and I went to my PCP, she sent me to a dentist, he said I…read moreshould go to an ENT. Success. Thank you Dr. Robert's!

Worst service. I called 2 times (once each day) to make an appointment but despite that the…read morerecording indicates that they will return the call the same or next business day, they never did. DO NOT RECOMMEND IT!!!

Office experience was a waste of my time the doctor did not help me at all. Tried to up charge my…read morevisit until I made a complaint to the billing department. Contrary to the doctor's comment below I do have the right office and I do not recommend this office or doctor.

None better. Great doctor. Staff provides great service (with a smile). Can't say enough good…read morethings.

The doctors were phenomenal in taking care of our baby girl . She had repeated ear infections and…read moreher hearing was very bad . We had no idea and everyone made sure to diagnose and treat her. She had a tube placed in both ears and is now thriving . Thank you so much !

I recently had an appointment with Dr. Hunter, and she was very kind and welcoming. However, I did…read morehave an uncomfortable experience with her assistant, whose name I believe was Sarah. I already struggle with anxiety whenever I go to doctor's offices or unfamiliar places, so I tend to feel nervous during appointments. Unfortunately, the interaction with Sarah made those feelings worse. She spoke very quickly, which made it difficult for me to fully understand what she was saying, especially during moments when I was already feeling anxious. I believe she was also training another girl at the time. I ended up asking the other assistant to retake my blood pressure because I felt overwhelmed and anxious after interacting with Sarah. As a patient, I believe it's important to feel safe, comfortable, and cared for during medical visits. While Dr. Hunter herself was very nice, Sarah's approach made me feel uneasy and uncomfortable instead of reassured. I just wanted to share my experience because I think bedside manner and communication are very important when working with patients.

Nothing short of incredible. I have the worst allergies and through Kaiser, I had a septoplasty and…read moreturbinate reduction back in 2022. Surgery went well, or so I thought, and was able to breathe fine until January 2025 when it all came back and it was as if I never went through it all. After waiting all of 2025 to try and set up an appointment to resolve my issues, I took matters into my own hand and went to a plastic surgeon who recommended a doctor at Hoag. Although I wasn't able to book a consultation with that doctor, the Hoag website advertised Dr. Furze, and the rest was history. I'm incredibly grateful for him and his team, shoutout to Claudine, because they made the whole process seamless. Claudine, his PA, was incredibly knowledgeable and attentive. They examined me and let me know what the issue was and how they would differ from my last surgery in an attempt to fix it. It's been 5 months since my surgery and I'm breathing great. I do appreciate they did a mini nose job, because I explained to them that if i positioned my nose a certain way, it opened up my nasal passage. Anyway, I would recommend his practice to anyone. At least for me, the main thing I look for in a medical practice is their ability to relate to a patient or make a patient feel comfortable, and everyone on his staff is super affable.

Had a septoplasty to improve breathing in 2017.. including turbinate reduction and nasal valve…read moreimplant. I continue to have breathing issues and my nose is deformed!!! I need a rhino to fix these issues caused by the implant. Of course insurance won't pay to fix it. I wonder if my nose was purposefully messed up to get me to come back to pay for a rhino down the line. I went back a few times after voicing my concerns, but I was told that "your nose is perfectly straight inside." It's actually not. The root of my problem was never fixed... I still have serious deviation issues in my nose among other problems that were never addressed properly. I also have a hump on one side of my nose from this nasal implant. Ughhh. So frustrating. Also, what they failed to inform me is, during a septoplasty, they remove the septum cartilage (not straightening it). And if you ever need a rhinoplasty, they use your septum cartilage to form your new nose. Well, since my septum has now been removed, they either have to harvest rib cartilage or use cadaver cartilage in a functional rhinoplasty to fix my current issues caused by this surgeon. I am so unsatisfied. Be warned.

Dr. Luu is the best ENT I've seen here. He's very knowledgeable and pleasant to work with. He does…read moreseem a bit rushed trying to get patients in and out quickly, but overall I'm happy with him. I still don't have any answers about my problem, but feel confident he will accurately diagnose me on my next visit after an audiology test. Dr. Luu is a great doctor and I do recommend him! Just make sure you have a list of everything you want to discuss beforehand because it's easy to forget a lot while you're being examined.

My mom had an earache around thanksgiving and she called to make an appointment but Dr Luu was…read moregoing on vacation so they gave her an appointment three weeks out. By then her earache had gone away but she decided to go to check for ear wax. Dr Luu noticed her thyroid had nodules on it as soon as he walked in the room. My mom goes to her primary care physicians regularly but she never noticed anything and only tested for thyroid hormones which were normal. Dr Luu suggested an ultrasound and then a biopsy at the pathologist. It turned out that there were some abnormal cells and my mom needed her thyroid removed. Dr Luu is so observant, knowledgeable, reassuring, and humble. My mom was so nervous about the surgery and he took his time to make her feel comfortable. He's a very sharp diagnostician as well as a skilled surgeon. We're so grateful for his care.

Nice office, staff & doctor but did not find my son's tumor after four or five office visits. Just…read morekept giving him antibiotics and steroids. I had to DEMAND a CT scan, which he refused to approve until I said I would pay for it out of pocket. Dr. Wohlgemuth finally agreed to order it, all the while saying nothing would be found. He called me the very next day PROFUSELY apologizing saying my son had a very large cancerous tumor and that we needed to get him checked into CHOC ASAP. My son was diagnosed with Nasopharyngeal Carcinoma stage 4C at the age of 15. By the grace of God; prayers from around the world; and all the great doctors and nurses at CHOC of Orange, most especially, the AMAZING Oncologist, Dr. Irvan Kirov at CHOC, my son is alive today.

Help me get through some difficult cancer. Really cares about the patients and goes the extra mile…read moreto make sure that things are done properly. Would not see anyone else. Some times runs a little late but that is because he takes the time needed with everyone.

I lost a lot of weight back when I was a young teenager and my skin never went back to normal…read more Combine that with regular aging and nothing was going to help my loose stomach skin. I've been dreaming of fixing it for over ten years. Finally pulled the trigger and went with Dr. K after getting a few consults. He's so kind and patient. Answers all your questions and takes his time with you. He was so reassuring and made me feel safe and well taken care of. I love my results and just wish I was able to do it sooner. It was so worth it. Thank you Dr. K, Karen and the rest of the staff at his office.

Dr. K and nurse Karen have been the most amazing caring professional persons. I was botched by a…read morelocal plastic surgeon and Dr. Kachenmeister has been so caring, knowledgeable, patient, and spends the time to explain and takes his time. He is absolutely an angel sent from heaven. I'm so blessed to have him and Karen. I'm forever grateful.