Came here to get a used tire to replace a pretty warped rear tire. The place really isn't THAT bad…read morelooking. They have nice painted signs and the workers are the best. They are polite, they are prompt, they are honest, and they are quick. We called ahead to ask if they had the size I needed and when we got there, the swap was hassle free. Cost us 25$ plus tax and 3$ for the tire disposal. We were in and out in less than 15 minutes. Convenient, fast, and genuine. Awesome place!!

Got a tire patched from them and noticed they didn't check the tire pressure when filing it up…read more Got home and checked it to see that filled it up 10psi over the recommend.

These guys are good, Rob runs an honest, well skilled and affordable business. I highly recommend…read moreShell.

Shitty ass service I'm from Georgia I have Temporary ID/ License because that's what the state…read moregives you when you renew your ID/License and I bought some beer and they want to make it a big ass deal if the police takes it and it's a VALID ID I'm not sure why the to white boys want to make it a big ass deal the door says we ID and I don't have a problem with that but they clearly have a issue because I told them I can show them my passport and they said no it's ok not spending my money here I don't not recommend this place worse customer service ever they need to be more knowledgeable about ID from other states because any one can come in to the gas station and they don't know shit

I couldn't recommend Gene and his work more if I wanted to. Gene is honest, quick and reasonable…read more You can look this man in the eyes and trust that the work is going to be done right and done well. My truck was sitting at another shop, I won't say names, and I had to call and ask them multiple times, essentially begging them, to just even look at it to tell me what was wrong with it. Gene camerecommended from someone else that I know and trust, and I sure am glad that I decided to have it taken there instead. He is on top of communication, quick with work and somebody that you absolutely want working on your vehicles. Thank you, Gene! You reinstilled my hope in honest mechanics.

Ok, I've found my new repair shop. I took a car there this morning and was extremely pleased with…read morethe service. I'm donating this car to someone in need and when I told Todd at the service desk that, he called the mechanic to come up and tell me what absolutely needed to be done vs. what was a "nice to have". They have great service at a fair price, and are customer-focused. And the place is immaculately clean. They are first-come first-serve so get there early for faster turnaround. Kudos to Todd and the whole team.

Just got my muffler replaced here. Was able to come in without an appointment so it's first come…read morefirst served. Todd helped me and it took just under three hours so much sure you plan some time. They have a small waiting room with two tvs. It was $575 for replacement of two parts of the muffler. Unfortunately I did have to take it back due to a sound when going over bumps but I was able to bring it back next day and it was fixed! They are currently going thru renovations but very open! You can see your car getting repaired and downside is you can hear EVERYTHING. Plenty of parking in their private lot which takes up a whole corner in Covington. Would I come back for work? Yes I probably would.

I've taken my cars to Sumner for than 12 years. The service has been great Ryan is informative and…read moreprofessional. He replaced an engine in my 2009 Hyundai Genesis 6 years ago with no issues. I highly recommend this business.

I had a stablitrak error message on my dash. I towed my car to Sumner's Auto Care. They checked…read morethe car and found a connection error. They cleaned the connection and returned my car. I have not been to an honest mechanic in years. Sumner's Auto Care is phenomenal!

This review is for the car sales department. Had done a bunch of research and determined that a…read moreToyota Hilander hybrid was the right car for my family. Found through cargurus.com that Jake Sweeney had a car i was interested in. I live in WV, and the dealership was in OH, so our entire business was conducted via phone and email. The car price was in context of other Hilanders i had seen per year/mileage. From the get-go the sales person, Jason Vaughn was communicative, and preemptively sent me a video walk through, showing the inside and outside of the car. He was very responsive and we were able to get a deal done via the phone. There weren't a bunch of random fees, the only additional thing was a protective coating they added to the car (~$300) and a doc processing fee (~$400), which, honestly i was fine with as i was expecting more in the way of random fees, having had that experience with other dealers. They also gave me a discount that essentially waived those fees. Jason pointed me in the direction of a reputable car transport company, which worked with our schedule to deliver our new car in about a week at a competitive price (around $700). The thing for me that makes this a 5 star rather than a 4 star review, was that post the sale, Jason continued to be communicative and help us. I had a title issue (needed it to be an OR title for me and my wife, but we received an AND) which Jason researched and let me know that it came down to state regs and OH didnt have OR titles. I also had questions about the protective coating they added and he went out and sent me pics of the bottle so i could see what washes / waxes / coatings were compatible. Overall my bar for used car dealers is pretty low, but Jason and Jake Sweeny made the process of finding and buying my car easy and smooth, and surprisingly, still were communicative post sale. Would recommend this place and Jason Vaughn specifically as a good person to work with.

Great experience buying a new car! We had been looking…read moreonline for a week or two - so we had an idea what we wanted. We came in and asked to see a particular car on their lot. Test drove it and then bought the car. In about 2.5 hours from the time we got there I was driving off the lot with my brand new Mazda. Our salesman, Joe, was awesome! No hard sells on fluff. Friendly and helpful. So far I'm really enjoying my new Mazda!

I've used Rose service for all my vehicles all the way back to the days of Rose Chevrolet. This is…read morea time tested local company dedicated to serving the community. Recently I had extensive service done on my MX-5 to the tune of $2400. Got the car back and there was a problem. I contacted Rose, talked with Michael, got the car in the next day and out that afternoon. No questions and no charge. Ever felt like the garage was gouging you? Forget that at Rose. These folks are honest and committed. Mazda, Chevy, Saturn, Ford ... I've not taken my Harley in yet. Michael's the guy. jdsimpson

Jim and Phil and their team in service are excellent! Always treated fairly and give us estimates…read moreon what may need to be done in the future but not necessarily right now. They are always price competitive and very courteous. I've had myself and my entire family using them for years now. I have even had times when I start the job myself and could not finish it and brought it in with the parts and they complete the job for labor only. These guys really go out of their way to help out and are very trustworthy.