Never coming back. I was invited to have an easy dinner with my parents who are 79 and 94. I talked them out of The Hat to get Philly's Best since I had been eating there for decades. My mother raced down to the store since closes at 6pm on Saturdays. She made it with 15 minutes to spare. A couple of older ladies were sitting in a booth eating. Behind the counter was a female putting stuff away and a male scraping the grill. The male took her order and she ordered a cheesesteak, an italian, and a club sandwich along with some fries. Upon ordering the club sandwich the male behind the counter told her they were not serving any sliced meat sandwiches. She asked do you mean cold sandwiches and he replied yes. He then proceeded to make the cheesesteak and the italian but not the club. He never cooked any fries and they appeared in a metal to-go container. The two sandwiches he did make were ok but the fries were the nastiest fries I have ever tasted in my life. They were clearly old fries, not even reheated. You should be ashamed to serve a human being that garbage. Now on to why we will never be back. Your posted hours of operation are 10:30 to 6pm on Saturday. You should be open those hours, not putting stuff away and telling customers you cant make them food because you want to close up shop early. Furthermore the bs excuse you gave was clearly a lie as you made the Italian sub which has 3 different kinds of sliced meat and I have never once seen anyone slice meat on the spot to make a sandwich at Philly's. You had no problem making 2 more sandwiches for the gentleman that came in as our food was being bagged up so logic says the time she came in wasnt an issue. That was before your posted closing hours. I felt like crap because I talked them out of getting The Hat, your competition right down the street and then your service and your food SUCKED. As I said, we wont be back. I hope you closing up shop early was worth it. read more

Phillys Best is Totally Bomb especially the new cooper classic ! Friendly and simple but delish!!! read more

Philly's Best - Sandwiches Near Me - Lake Forest, California

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I don't mind paying for good food but this place has gotten out of hand recently. Just paid 26.91 for a Classic Cheesesteak, onion rings and a fountain drink. Food is good and as other reviews pointed out , the cheesesteaks are significantly smaller . read more

I finally tried the Cooper Classic cheesesteak with grilled onions. The new seeded roll is fantastic and holds up much better than the old rolls. The sharp cheddar makes the sandwich. It is definitely worth trying read more

Philly's Best - Cooper Classic Cheesesteak - Sandwiches Near Me - Lake Forest, California

The cheesesteak was pretty average. It's a pretty heavy meal. The onion rings though, they're some of the best I've had read more

Philly's Best - Sandwiches Near Me - Lake Forest, California

I grew up in Philadelphia, so I know Philly Cheese Steaks, and these are the closest I've found to the original. Some of their offerings are definitely not authentic, but they're not just playing to a Philly audience, so good for them to know their customers. I loved finding Herr's potato chips and Tastycakes. The location I used to go to in Santa Ana also carried Franks sodas, but I didn't see those this time. I wish that the torpedo roll had been a little bit crunchy on the outside, but my cheesesteak with grilled onions and sweet peppers was delicious, as were the onion rings. It was a little taste of home. read more

Paid almost $14 bucks for a cheese steak and let me tell you the meat portion is so small . Totally not satisfied. I remember when the sandwich's here were really good . I tried to give them a shot twice in the last 6 months. And both times were the same. Also I hate when the cook gets two orders and cooks the two portions of meat together and not separate. I always feel like the two portions are never equal in size when they are split after cooking. I did notice this on my order today. I have to say for price this sandwich lets me down I am still hungry read more

Philly's Best - Skimpy sandwich at Phillys best for 14 bucks - Sandwiches Near Me - Lake Forest, California

First time going to our local Phillys Best and it did not disappoint! When you don't have a cheesesteak often, they can really hit the spot. I picked up a classic for myself and a phillys best for my wife; we shared an order of onion rings and fries. Just outstanding. Friendly staff and the food was hot and ready on time. read more

Great cheesesteak! Ready bad app for points but food and service great without the points!! Thank you read more

Phillys best sandwich. Yummy. First time u got peppers, on the side. Pretty tasty. And their fries are always crispy.

Best sandwiches in Lake Forest. Original Birch beer. Seasoned fries. Quick and ohhhh sooo tasty. read more

I placed an order for three sandwiches through Postmates. I'd never tried Philly's Best before, but was really craving a hot sandwich after seeing one on a show. After placing the order, I came to Yelp (should've done it BEFORE placing an order, but it slipped my mind.) There were so many negative reviews about this place that I started getting nervous. When my order arrived, I was expecting to see the type of sandwich everyone was talking about. An underwhelming amount of meat, maybe a hair or two, something I wouldn't want to eat. At first glance, it didn't look bad. The warm sandwiches had lots of meat and cheese! The cold sandwich didn't have as much meat, but it ended up being the right amount without being too salty. I have never had a "real" East Coast Philly Cheesesteak, so I can't say whether it's comparable to this, but it was tasty! I was pleasantly surprised to see that the reviews were wrong in my case and will order from here again. read more

This is probably the closest one would get to a real Philly Cheesecake in Orange County. I've been coming here since they opened about 20 years ago. Love their cheesestake sandwiches read more

I have Been a long time customer of Philly's Best. Closest Hogie I could get after moving from the East coast 25 years ago. Always ordered from here. But they don't care. And now removed items from their Hogie menu. I always complained pizza fries are way bigger of you done in their super small restaurant if you find a seat. Take out of pizza fries are super small compared to dine in. And now I can't even order a steak hogie because they can charge me way more for lettuce tomatoes and mayonnaise. Nope. I've been slowly ordering less from her. I will order nothing from her from now on. Sorry I hate to so see you go but you have zero customer loyalty.. you just lost a 25 year customer. . read more

Philly's Best - McDonald's size fries and McDonald size meal at 3x the cost. - Sandwiches Near Me - Lake Forest, California

It's been a while since I had a Philly cheesesteak. I wanted to grab something quick and easy for dinner and was in lake forest. This came up as a suggestion and after eating I'm glad I decided to give it a try. Located in a business park off lake forest next to a round table pizza joint. Getting into the parking lot is a little of a challenge because there is no direct entrance from lake forest. However the ample available parking more than makes up for this shortcoming. Inside this place has been open for quite some time so it has an old school feel if you're into to that authentic time capsule dining experience. This is a sandwich shop so there are a limited amount of seats, then menu is presented on a big board in front of you and you have a view of the grill so you ca watch the process of getting your sandwich made. As far as food I ordered the Philly's best. One the regular way with slices of cheese peppers the other with "da wiz" with the liquid cheese. I actually liked the regular one better than DA wiz. But both were delicious. If you're looking for a great hot sandwich made to order definitely check this place out. You won't be disappointed. read more

Philly's Best - Made to order - Sandwiches Near Me - Lake Forest, California

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Pretty bummed on my experience today, came in after work and ordered a plain steak cooked with old bay. I noticed on the screen he put in cheesesteak with light mayo. When I politely corrected him he looked at me like I was stupid and gave me attitude. When the order was ready I asked if they put the old bay in there again met with attitude they said they did. When I got home there was no old bay. Would've been ok missing the old bay but after the attitude I get from this dude I won't be coming back read more

Small and boring! The only entertainment that you get out this location is listening to the radio. The TV's are small and they were only showing the news or old mlb highlights from 20 years ago. If you come here by yourself, get it to go. The Irvine location is a lot bigger and shows Philadelphia sports games. read more

Love the sandwich but only one person taking orders and cooking. Never had this issue at other locations just the lake forest one. A shame

I used to come here a ton when I lived in the area nearly a decade ago. On my most recent visit, I was really happy to see that it hasn't changed at all and is still just as good as I remember! Fast, affordable, yummy food. My cheesesteak came out piping hot and was loaded with meat and melty cheese wrapped in a soft bun. What's not to love! The menu is small and all of the items are basically the same (give or take 1 or 2 ingredients). I think there are maybe 1 or 2 cheesesteaks that have distinctly different flavor profiles. Just read the descriptions and pick your favorite one without overthinking it and you can't go wrong. read more

Philly's Best - Sandwiches Near Me - Lake Forest, California

I had the original steak Philly with grilled onions and it was really good. I don't know what I was expecting exactly but they got our order done fast which was great. My boyfriend got the Buffalo Philly cheesesteak or something like that and he did not really like it. He said they drenched his sub in the sauce and made it soggy but I think it was maybe because it was to go because my pizzza fries were the same. As I opened them to eat, they had a lot of water that evaporated. They should add holes to their to go boxes and stuff... read more

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I have figured out the key! Angel is the best! Everytime he makes my food it is spot on! The other kids working tonight are great too, but Angel always make the food so good! Thanks! read more

Philly cheesesteak was decent. Not loaded with taste, but certainly not bad. Maybe be worth another try

Just careless people working here. I got my sandwich with completely black burnt onions and their response is that I asked for well done meat!!!! Really. How do you even serve something like that. Do not even deserve the 1 star. read more

Philly's Best - The worst service ever. It's completely burnt and the won't take responsibility for it - Sandwiches Near Me - Lake Forest, California

I had to wait for a half hour for my sandwich because they forgot about my order. I was the only one in the shop and the cashier asked if I was waiting for something maybe 15 minutes after they took my order, smh. The sandwich was good but the wait was super annoying. Not worth the price. read more

Love there cheesesteaks! And onion rings and fries!! The original sodas and chips are amazing too

Best cheesesteaks around! They have all the best Philly yummies! And the pickles!!!! Love that they are just around the corner!

This review is based on multiple visits. Philly's Best makes the best Italian sub in South Orange County, in my opinion. I have had the cheese steaks there also and like them also. They also feature cheese fries and cheese steak fries which are pretty good. I will never order plain fries there again. The walls are decorated with Philadelphia landmarks and identify famous people from Philly. The prices are a little high and the restaurant seats few and features very cheap tables, chairs and booths. Parking can also be difficult in this location. I cannot deny how good the food is here so I can easily look past the other shortcomings. read more

Philly's Best - Italian Hoagie - Sandwiches Near Me - Lake Forest, California

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I was watching food network....this is how it usually starts for me. Yep I was craving a Philly but always hesitant to get them because I tend to compare to the real thing in Philly but I was very pleased. I ordered the cheesesteak with onions and the cheesesteak fries just because the pictures looked so good. It's a small establishment but still enough seating inside and oustside to meet the needs of luncheoneers. The sandwich is a pretty good size so I split mine with my son. It was hot cheesy and flavorful. The meat portion was very decent and the bread was soft with a nice chew. The cheesesteak fries were simply divine and probably what I will always order. They make them with whiz which makes them even better. Next time I will ask for whiz on my cheesesteak. Service was okay nothing special but friendly just as well. read more

Philly's Best - Cheesesteak - Sandwiches Near Me - Lake Forest, California

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The final straw, as I said, the peppers that use to sit out next to the pickles, but you can't even get that right. F this place, you guys f up every time. read more

Philly's Best - Your wrong bell peppers, idiots. Another wasted $30 - Sandwiches Near Me - Lake Forest, California

So darn good! If In N Out made a cheese steak it would be called Phillys Best. I always buy an extra for later. read more

This particular Philly's Best has taken such good care of me during the quarantine, I have to give them major props for doing their jobs just so damn well. I admittedly don't know much about the delivery app business, but I also find it worth mentioning that two very crucial options, at least to me -- white American cheese, and TastyKakes -- are available via DoorDash, but NOT Postmates. Anywho... Philly's Best cheesesteak, white Am, grilled onions. Perfection. Even the day after. Italian hoagie, raw onions, spicy pepper jam. It's been foreeever since I've had this and I don't know why. It's beautiful. Fries, side of wiz. Can't go wrong. Peanut butter TastyKakes. Best thing to consume while watching all those damn Sorry Not Sorry Reese's commercials on TV. Prove me wrong. Deliveries have always been swift and accurate, food items have always been freshly prepared and stuffed to the hilt whenever possible, and I want to thank them over and over for bringing some normalcy to these times for me. read more

1. Location 2/5. Located in industrial area. 2. Service 3/5. Ok. They seem to be tired. 3. Taste 2.5/5. Cheesestake was ok. Meat was not so tender as I expected. 4. Price 2.5/5. Mine was $10 for a cheesestake sandwich. Expensive in compare to its quality of meat. read more

Philly's Best - Sandwiches Near Me - Lake Forest, California

I should start out by saying I absolutely LOVE Phillys Best, and I have been going to them since theyve been open. I am originally from Philly, and this is the ONLY place outside of Philly I will actually eat a cheesesteak. That being said... the last two times I have been to this particular location, have been less than awesome. :-/ I went for lunch one day during the week quite a bit of time ago, and the service was really slow. I went this past weekend - for dinner. Called in an order, and went to pick it up. While we were there, we had to order an additional sandwich. Our food was ready when we got there, and it didnt take long to make the fourth sandwich. Since we paid twice, we had to ask for a receipt... both times, and for whatever reason, the young guy working just couldnt figure out we wanted the second receipt from the second transaction as well. It took a few minutes to get it... it was a bit odd. When we got home, we realized the pickles were NOT good. There were not a lot left in the container, so I am guessing they had been out all day - not sure. But they were no longer good. I ordered a chicken cheesesteak with mushrooms and cheese and onions. My bread was completely soggy - which kind of ruins the sandwich. Besides us, there was one other man who came in and placed an order while we were there, and no one in the restaurant eating. It was 5:45 on a Sunday. I have never, ever seen a Phillys Best this empty. I think I will stick to the Fountain Valley location the next time I am craving a cheesesteak. read more

I love this spot. I love Clement - he always helps make my order perfect, caring employee! The Italian is the best, fries are super tasty.

Everything was fresh and easy to order. Accompanied with onion rings I was completely satisfied

Went here on October 8 to get take out steaks for four Eagles fans who grew up in Delco where they really know how to make a decent cheesesteak. I have been a customer of Philly's Best since before they started franchising and have always thought they did a pretty good job (despite the petty extra charges for most things an East Coast shop gives for free). I hadn't been in this store since before Covid, though I noticed other stores have removed the pickles and peppers from the self serve area, as did they (which I can't help but think has nothing to do with Covid anymore, but rather a cost cutting measure) and reduced the amount of meat on the sandwich. With respect to the quality of the meat, it was sorely lacking. Perhaps I should be thankful that the roll was not loaded. At least I got some Amoroso roll uncontaminated by the off tasting "beef." I don't know exactly what cut of meat they use, but in this case it could not have been from a rib roast, unless it was cut from a "dropper cow." It was tough and had been "seasoned" with some unidentified substance, giving it a salty unpalatability. For the first time in my life I actually didn't finish the sandwich- and this from a guy who routinely will slam down a large East Coast Steak "wit everything- hot." I would not go back to this store ever. Do yourself a favor, buy a boneless prime rib on sale, freeze lightly and slice into thin portions, order some Amoroso hoagie rolls on-line, wrap and freeze, and then withdraw as needed. For about $40.00 you'll be able to make at least 15-20 cheesesteaks that will be 100 times better than you'll find here! read more

I went to get lunch today for my office, first time going there, I asked for 2 6inch steak sandwiches "right of the bat the white guy who took the order said, what ? 6" we don't do 6" we only do one size only "his tone of voice was really bad and had an attitude I wasn't if was a person with special needs, the service overall was bad, Very dry and un inviting, I'll never go there again read more

This place rocks! Definitely authentic Philly food! Two of the employees really stand out .They are amazing and very friendly. Angel and Shey! Thanks guys! The Italian hoagie is my favorite. So dang good read more

First time here. Kinda weird with the quarantine cause I would have loved to eat my sandwich here. The place was clean and looked like a nice place to relax and enjoy the food. I ordered the cheese steak sandwich, it had a lot of meat and some yummy cheese melted inside. The bread was perfect and not soggy at all. I brought my food to work and enjoyed every bite! read more

I was so disappointed, this was so not good. I've eaten there before and enjoyed it. My Philly cheese sandwich, I'm not even sure it was meat mush like brown mash on a bun. So disappointed read more