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Phil's Service

3.7 (124 reviews)
Open 8:00 am - 5:00 pm
Updated 2 weeks ago

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Services - Phil's Service

Check engine light

Auto general diagnosis

Tire Pressure Monitoring System diagnosis

23 More Services

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

Fuel system cleaning

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Phil's Service Photos

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Recommended Reviews - Phil's Service

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Reviews With Photos

My baby on the Alignment Rack

Yes, I was not expecting such a well kept shop. It was clean, everyone at the front desk was very pleasant. I was surprised to find out that you folks were able to perform a four wheel alignment on my 2015 Audi S3. It is a modified car, and is lowered. All of the other shops, Discount Tire and Brakes Plus to include shop's not mentioned, stating that it couldn't be done, because the car was too low. Well, Phil's Service performed the alignment with no complications at all. They even performed a courtesy inspection of my suspension, motor and transmission. The also found leak on my Valve Cover. I will ask them to repair this also, it is more complicated than normal Valve Covers. Overall, I give this shop 5 STAR's for a fantastic and quick job. True professionals!!!

Phil service

Went to this horrible shop for an alignment. The alignment was not done. they charged me 50 just for nothing, then they try to sell me tires for 250$ for each, avoid this place at all costs! Stop charging for nothing

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6 years ago

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Brandon T.

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8 years ago

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Ron P.

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5 years ago

Garbage, if I could give a 0 star I would've

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7 years ago

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Brandon T.

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5 years ago

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6 years ago

Got my car serviced and everyone was friendly and professional! I was in and out and will be using them from heon out! Prices are great too!

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Brandon T.

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6 years ago

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6 years ago

The customer service is exceptional. The are always honest and the prices can't be beat. I will never take my vehicle to any other shop.

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Brandon T.

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7 years ago

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Brandon T.

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7 years ago

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8 years ago

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6 years ago

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Brandon T.

Thank you

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5 years ago

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7 years ago

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8 years ago

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6 years ago

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Ron P.

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6 years ago

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Brandon T.

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9 years ago

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Ron P.

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6 years ago

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Brandon T.

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6 years ago

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Brandon T.

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9 years ago

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Ron P.

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9 years ago

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11 years ago

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Ron P.

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12 years ago

Oil change today. They notified my air filter needs to be changed. Oil and Lube at Walmart never does that lol.

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11 years ago

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10 years ago

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11 years ago

Joe takes really good care of us. As a military family it's scary looking for new mechanics in town. He's honest and stands by his work.

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Ron P.

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11 years ago

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9 years ago

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Ron P.

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11 years ago

Very cordial, fast and professional service. Not to mention they charged almost $250 less for the same repair as Mayo Autoworks

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12 years ago

Took my car in for engine work, great service and prices are good for the services provided.

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Ron P.

Thanks we try hard for customer satisfaction

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7 years ago

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Brandon T.

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9 years ago

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Ron P.

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8 years ago

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Brandon T.

Thank you Jed for the review. We're glad we were able to help.

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8 years ago

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8 years ago

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Brandon T.

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9 years ago

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Ron P.

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12 years ago

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10 years ago

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13 years ago

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Page 3 of 4

Ask the Community - Phil's Service

Review Highlights - Phil's Service

Excellent customer service, when I called to make an appointment Joe was very friendly.

Mentioned in 11 reviews

Read more highlights

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Chuck's Garage

Chuck's Garage

3.8
(46 reviews)

WHAT A RIP OFF! To make this long story as short as possible, I called Chuck's Garage and told them…read moreI needed to have AAA tow my truck there to see what the problem was. I told them that the engine starts, but was riding rough and acting as if it was going to cut off. I thought maybe I put some bad gas in it. My second thought was, maybe I needed a major tune up (since it's been a while). I agreed to pay them $102 to find out what the problem was. So, after they start looking at the truck, Andrew calls me back and says the mechanic has an "idea" of what was wrong with it; but needed to do a different diagnosis for an additional fee. They should've said this was a possibility from the beginning. He then told me that he "believed" it was a bad timing change/belt (or whatever you call it). He said the fee to do the second diagnostic was $600 (which was 6 hours labor). This second diagnostic was to check and see, but it wasn't guaranteed that this was actually the problem. When he gave me the cost of second fee, I immediately refused to pay it. Who has $600 to spend on a MAYBE diagnosis? If I agreed to do the diagnostic and that's not what the problem was, I would still owe $102 (for the first diagnostic to NOT tell me what the problem was)... WHAT?? I would also owe $600 (for the second diagnostic). If I then agreed to do the second diagnostic, it would be $700 plus $2300 to fix the timing change/belt. Well, I'm not rich! So I can't afford $700 on a hunch that may not even be the problem. When I told them what my truck was doing and why I needed to have it checked out, that should've given them a general idea of the few things that could be wrong with it. If the guy had told me from the very beginning that if would possibly need a second diagnostic, I would've refused the first diagnostic. I'm not a mechanic, nor do I know anything at all about cars. So, how was I supposed to know they wouldn't find the problem (which is why I agreed to the diagnostic test in the first place)? I just wasted money and one of my AAA tows for absolutely NOTHING. I guess they have to keep the money coming in some kind of way. Yeah, it's $102, but that's money that could've been used elsewhere. The truck is still not in running condition. So, I'm back to square one. Thanks a lot! IN RESPONSE TO CHUCK'S MESSAGE.. In the third paragraph, you say that I approved the diagnostic with my signature. Yes... I approved the FIRST diagnostic ONLY. I paid for a service I DIDN'T GET. It's not rocket science! Maybe you guys should be honest and let people know upfront that there's a POSSIBILITY you'll need to do additional/more expensive test. If you had told me this, I would've had you guys do the first test. Then, you wouldn't have my signature at all. LASTLY: Him explaining what the mechanic has to do to diagnose the problem with my truck is TOTALLY IRRELEVANT to the fact that I paid for them to diagnose it and they didn't. End of story...

Hands down, the best mechanic shop in the greater Killeen area! Professional, dependable, honest,…read moreand fairly priced. Clean and comfortable waiting area as well. Dylan at the front desk will make sure that you're taken care of!! If you have car trouble, you've gotta call Chuck's!!

Phil's Service - autorepair - Updated July 2026

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