I was ordering and asked for a hot mint mojito and the girl taking my order said are you sure we don't recommend it that way. I said yes as that is how i personally like it. She double checked with me that I wanted it hot and took down my order. They then made me an iced mint mojito and I said sorry I ordered this hot, and the second lady who made my coffee looks at me and goes oh yeah well we don't usually recommend it that way so I made an iced one. I asked her to kindly remake it as I ordered it. It took them 20 minutes for a small coffee because it wasn't made how I had requested. As I was leaving the store with my hot coffee the workers proceeded to openly and loudly enough remark how weird and gross it was that I asked for the mint mojito hot instead of how you recommend it. Not super thrilled about the service and kindness from the workers present today. read more

Long wait times since they're new but I think the coffee is worth it! I love the mint mojito and the blueberry muffin.

This is the second and the last time that I am waking out of the line. There are 4 people behind the counter doing I don't know what. None of them made eye contact, said hi or acknowledged the 3 people in line while we stood there for at least 10 minutes. There were a few people waiting for their drinks as I walked in so doing the math, waiting 30 minutes for non espresso coffee drinks is simply ridiculous. It was not even the usual business. read more

Always great customer service whenever I come in! My drink is always made with perfection. Love this place!

I'm so glad to finally see Philz open a location here in Santa Clarita Valley, a welcome change of pace from the oversaturation of Starbucks locations. As they've just opened, the place has been understandably busy but I felt welcomed and well-served. I'm normally a black coffee drinker but really enjoyed the Philtered Soul, sweet and nutty but not overly so. And when the days warm up, you've got to try the iced mint mojito, one of their signature drinks. read more

So excited to have a Philz in town! Love all of their options and the service was great!

I tried the Phil harmonic today. To be honest I was not a fan. The drink tasted burnt and bitter for a creamy sweet coffee drink. Service was quick as I ordered through the app. I did like the monkey bread however. read more

So happy to have Philz coffee in our town now. I no longer have to drive to Studio City or Glendale. I always purchased my coffee beans I use at home from Philz. One downside about my first experience there is that my usual choice of coffee was lacking the butteriness I usually feel on my lips from the coffees I've had before, at the other locations. But that won't hold me back I'll still go back. It's a work in progress with a new location and new employees. Wait times were long, yes, but who's to blame it's hands down better than Starbucks! Welcome Philz to SCV! read more

Finally! Thank God. There's really nothing else to say but good quality coffee is finally here, simple menu, consistent taste.

The coffee was excellent and the place was very clean with very helpful associates. I highly recommend

My family and I have gone here a few times now since they opened. The coffee is good, but man...the wait for two cups of coffee is crazy. Each time we think it was just a bad day for them, but it seems to be the norm that it takes 25 minutes or more to get your drinks. I keep giving the place another chance because I do enjoy their coffee, but I'm not up for waiting that long for coffee. Hopefully they can figure this issue out, because based off of other reviews, this seems to be a big problem. read more

I'm not going to lie a 30 minute wait for coffee sounds crazy. Plus all the seats were taken and I went snowboarding yesterday so standing and waiting was actually excruciating on my limbs. I got my coffee and thought to myself "there's no way this was worth a 30 minute wait". Then I sipped it and holy hell it was worth the wait. I got the medium iced honey haze and it was actually the best coffee I've ever had in my life. I hope the wait time goes down as they hire more people because I'd like to come here more often without having to worry about being stuck for too long. Definitely order ahead online if you have somewhere to be shortly! :) read more

My bf loves it, be he's also the black coffee type. Personally it was so bitter, I couldn't stomach it. I ordered the chai and it was the worst chai I've ever had. If ur more of a chai tea latte type, like I am, this may not be for u. The service was amazing though and I really loved the baristas, they were so kind and funny. read more

I'm so happy we finally have a Philz. Be patient it gets busy but the coffee is worth it. Honestly order ahead on the app because you will most likely be waiting just as long inside but I promise you it's worth it! read more

Best drip coffee I've ever had. I went the first morning they opened and as it was busy with a wait they passed out warm samples of their bakery items that were very good. Will definitely be a regular here. read more

Update: After the business owner left me a message I decided to give them another chance, but still nothing has changed still drinking literally creamer with water no caffeine in there they load up their cups with so much ice and it just leaves zero room for any coffee and I get a large so that's saying a lot. I am so done with this place. I've been a customer forever, but definitely never visiting the Valencia one again. Such a shame! read more

I was so excited to hear Philz was coming to the 661. I have been ordering a few times a month, and it's always a great pick me up. Order through their app for easy pick up, or through door dash. read more

The carrot seed bread was so good i was going to take it home to toast it or take a picture but i finished it too fast. 10/10 for the bakery items read more

There is an average for 30 minutes plus for coffee everyday! I would not recommend if you have anywhere to be and want to grab a coffee on the way. Staff is off putting, if you ask about your order they seem super annoyed. Drinks are hit or miss sometimes good and sometimes horrible. read more

5 stars for friendliness and effort. The staff is great! but be warned you will not receive the same drink every time. Yesterday I ordered the ginger snap sweet and creamy and it was one of the best cups of coffee I've ever had in my life. Come back today and it's just ok. I asked them to add more sugar and cream thinking maybe that would help and it did a bit but still just ok and not quite worth the $7 I paid. We'll see how the next order is but hopefully they can all get on the same page and understand sweet and creamy means..well sweet and creamy. The blueberry muffin is also Super delicious! read more

Mint Mojito!!!! Amazing coffee as usual! Glad they opened it here in Valencia. Use their app so you don't have to wait for your order

Savannah and Sarah were super friendly and helpful! They worked really hard to find a drink I would like, and were super patient. They're the best! read more

I've since come back several times and, although the wait time is still too long, I now understand why. They have many individual serving stations behind the counter and each cup of coffee is made to order, unlike other companies where someone just pours from a huge machine of already brewed coffee. So, now I just order from the mobile app, wait until I'm notified it's ready, and then walk right in and it's waiting for me piping hot on the counter. This is an acceptable compromise for me for what has turned out to be a great flavor of coffee (Jacob's Wonderbar). read more

Staff was awkward, they only have specialty coffees, they can't make/ sell a simple latte. The vibe of whole place just seemed uninviting.

Ws asked for extra hot. Received lukewarm. If you like Luke warm coffeethis is your place. read more

Love the coffee! I've tried iced coffee rose and the iced mint mojito {which is becoming my favorite!} & my go to pastry is their almond croissant. I love the atmosphere & the friendliness of the baristas and the workers there. Yes, there was a wait depending on when you go but it is worth it. read more

We ordered an ice coffee mojito and it was delicious. We were skeptical about tasting mint in coffee but didn't taste mint at all. It was very refreshing and delicious. Not too sweet but creamy. It was a perfect iced coffee. read more

The drinks today were good. The service was frustratingly slow though, including what had to be the single dumbest service related thing I've ever encountered. While waiting over 20 minutes for my drinks, I noticed a long line of drinks forming on the counter for in-store orders, which I assumed was a large order. It turns out the person making drinks was lining up several completed orders before calling anyone's names, while everyone was standing there waiting. Then she finally called out 4 names at the same time. My drinks were sitting on the counter several minutes before she called me. Everyone seemed frustrated. In addition to that, it seems like mobile orders took priority over people who were in the store. I saw a ton of mobile orders being made, whereas people in the store seemed to be waiting a long time. IMO, people in the store should get priority over mobile orders. That said, the quality was good and I hope the store can improve. read more

The idea of this place is cute, however, I am not joking when I say this, I waited 45 minutes for one cup of coffee, and upon receiving my coffee it was the worst coffee I have ever tasted even worse than a gas station. Do not recommend unless you want to wait for one hour for water down coffee. read more

Overhyped, low quality, awful service considering I bought a $60 gift card AND 20% tipped them. We waited a few minutes which is great since last time we went it was a huge line. However, we ordered the mint mojito and it tasted awful. The drink was watery and the ice was melted, I was severely disappointed since it was their signature drink. It wasn't cold and was lukewarm. Moreover, the girls who did my drink did not even call my name. I want to give this place another chance and order a simple vanilla latte but given the signature mint mojito tasted awful, we were extremely disappointed considering we were excited to try and heard great things about it. read more

Good Coffee and pastries, but dear god the staff here needs to training class in customer service! Not not friendly and they act like we should be grateful that they are there and in their presence! read more

First time there-very helpful staff and my coffee was delish! Near Mendos. Will be going back

The service is good but the coffee is horrible!! Every other Philz location is amazing (Glendale and Santa Monica especially) so I'm not sure what's the issue with this one. The coffee is very inconsistent, some days too watered down, some days too sweet, some days not sweet at all to the point I feel I'm drinking straight gasoline. Some days the creamer tastes off, not sure if they're using creamer that's about to expire but it's gross. Unfortunately, this is the only location near my house so I've admittedly been subjecting myself to this coffee more than I should be. read more

I don't know what it is, but this location always makes my drinks the best! All of the employees are so amazing! Especially Maria who is always so welcoming and makes sure I'm taken care of. Philz is always the best part of my day! read more

They have sooo many options and different customizations which is a little overwhelming but the workers are super friendly and accommodating to your coffee needs. They even let you try it before leaving to make sure it's to your liking. The only thing is that it's cashless. If I have cash in my wallet it's considered free coffee bc it's not on my bank statement. But it's okay, this place is worth it! read more

So happy Philz is here in the SCV. Amazing coffee and the quality I need when it comes to unique flavors with the masterfully prepared cup.

Maria is the best barista ever!!! She's the reason i'm a regular!!! Makes the most bomb honey haze yet.

Have been to this location so many times. Every time they make my honey haze to perfection. Maria is especially amazing and always love seeing her! Shoutout Philz! read more

Fuck this place their bathroom electronic lock doesn't work and people keep walking in on me taking shits. Fucking ridiculous mediocre coffee and unsafe bathroom read more

I've been here twice, coffee is pretty good, but the wait time is awful! Each time I waited roughly 25-30 minutes for coffee. Why???? I've never waited that long, ever, at a Starbucks, Peet's, or Coffee Bean & Tea Leaf! And please don't tell me the wait is that long because your baristas are taking their time perfecting your cup of coffee. I don't buy it. I ordered a large cup of coffee and asked that I wanted it sweet. 25 minutes later I got my coffee and it was bitter! I told one of the baristas I wanted it sweet and she said it already has two servings of brown sugar. I told her it wasn't enough to sweeten a large cup of coffee. She apparently added another serving of brown sugar and it was barely sweet. I told her I wanted it sweet! She added another serving of brown sugar and it was not as sweet as I wanted it. She was irritated by me at this point and curtly advised me in the future when ordering to emphasize that I want 6 servings of brown sugar. That was uncalled for. They should be doing their sugar ratios correctly based on coffee size and customer preference. It's easy mathematics. read more