I called ahead as my phone had been washed out by a wave and I noticed it overheating from simple use. After bringing it in, as he investigated, Sheldon explained what could happen inside the phone from water damage, which I appreciate when someone takes the time to teach the customer. He found (luckily) no water damage, and he took the time to further investigate, test out some options, to find potential causes. Cleaned out my charger port, and offered several things to try at home before trying something else. I was told if it still overheated, we could replace the screen (not likely a root cause but the next step if needed) and it was would discounted as I already paid for the other cleaning and gasket replacement. Luckily the issue is fixed and I'm happy he didn't push for the screen replacement if he truly didn't think it was needed! read more

Late message! They definitely won't just want your money for you being there, helpful i saved $24-$25 just for my charger being weird. Got checked and it was ok! Guy told me it's Just because of having a bad charging cable because it worked with theirs as I saw I got a new one and it worked. So Hooyah, y'all check them out if you need to read more

Sadly, I shattered my iPhone screen on Jan 1st. When most places were closed, Phone Phix came to the rescue. Even before I decided to go to them, they were super helpful in recommending what to ask for when inquiring about a new screen and the general price. I took my phone in about an hour after calling and it was fixed within 45 minutes complete with a new screen cover. They also checked out an old phone for me and did a quick test to confirm that it was fine and could be used as a backup. Super friendly, knowledgeable, and convenient.10/10 recommend! read more

very irresponsible took my phone said he could not repair it but refused to give it back to me???

So I went to the Apple store over there in La Costa. What a horrible experience. All I wanted to do was purchase a battery for my phone for my iPhone 6S plus. They insisted I purchase a screen in addition to the battery, it was an upsell. They wanted $278. They also really strong-armed me to replace my phone stating that my phone was going to be worthless anytime now. all I wanted was to replace my battery. The iPhone store was totally a zoo -must've been 150 people in there. In contrast, I went over to Phone Fix to have Sheldon put a new battery in my phone. What a wonderful experience. I got everything I needed for $50. While we waited, we also got to sit on the comfortable couch, and watch an amazing movie on his very large screen and entertainment center. Sheldon was professional, efficient, knew what the heck he was doing, didn't try to upsell me, and he got the job done. I am a local and I appreciate the excellent service I can get from him. By the way, his address changed and his location is now right off Mission blvd, on Coast Highway, on Oceanside. It was such a good experience, That was a week ago. Today, I brought a friend there for a quick screen replacement on her phone. That too was a great experience. We were in and out in a few minutes, and a very reasonable price. Thank you Sheldon for the great service! read more

Business operating during the pandemic, "thank you" Review #16 propped up by Washington and unburdened by taxes the rest of us have to pay, Wall Street continues to prosper. and why wouldn't they? they're playing with a stacked deck. big business is the bedrock of the economy, but if America, like England before us, is a nation of shopkeepers, our country's in deep doo-doo. small businesses are getting the shit kicked outta them and nobody (or at least not nearly enough somebodies) in Washington care. i called Phone Phix who i know from when they were a brick-and-mortar in Carlsbad (now a mobile business). there were a series of challenges getting my phone up and functioning again, but thru the entire process, Sheldon could not have been more helpful and accomodating. a very positive experience, it contrasted sharply with my ongoing struggles with a property management company (really a tale of too much power in the wrong hands) and Baker Solar. it shouldn't be surprising there's a direct correlation between how big a company's gotten and how awful their service is. somewhere along the way, they forgot what made them successful in the first place. during ANY financial crisis, the rich get richer and the rest of us get squeezed. during hard times, there's a consolidation of wealth. the Great Depression (and the recession in 2008) made lots of multimillionaires. if the trick is buying low and selling high, when's there a better time to buy than when things are bad if you have the liquidity? we can only do our part. local businesses deserve and need our support. in the meantime, Nero and his Senate are fiddling while Rome burns. i'm grazing on a lobster roll and watching Thursday Night Football. even two millennia later, it's still about bread and circuses ... read more

Fantastic fast friendly service! Sheldon was arrived in record time and worked in his very professional sprinter in front of my home. About 15 minutes later I had my screen and home button replaced. I was so impressed with the service, I asked him to repair a second phone, which he came back the next day, with parts to fix. I will use this business again and recommend to anyone in need of phone repair. read more

This is my 3rd time using them in 5-6 years. Previously used them at their Carlsbad Village location. Now they are mobile, which was super convenient for me. I dropped my phone and the screen broke. Called them up and luckily he was not too far away and able to fit me into his schedule next. About 20 mins later he showed up in my driveway in a Mobile Repair Shop/Mercedes Sprinter Van. Super nice. Super fast. In less than an hour I had my iPhone working and looking like new. Thank you! 5 Stars!!! read more

Excellent service he is now become mobile so he will come to you without any added cost the phone with my shattered screen was repaired in under 20 minutes professional caring considerate read more

Phone Phix is now 100% mobile, what a pleasant surprise at this busy time of year! I smashed my phone screen on Sunday night and Sheldon had time to fix it on Monday. The store location is gone, but the service is fast and great, just as before. He even had a tiny four-legged 'elf' helping him inside his mobile van. I texted him for an appointment window, and he texted me upon arrival at my home (and masked up). I gave him my phone and about 30 minutes or so later, it was done! He's been in business for many years, and our family has never had a problem with parts or workmanship. Sheldon knows phones! read more

With five cell phones and a couple of iPads in the family, I've had to get everyone's screens replaced at one time or another, and some more than that. Over the past few years, I've used insurance replacement through Verizon a few times; and walked into repair shops from here to Texas. Found myself at Phone Phix while in Carlsbad one time with a cracked screen, and was happy and relieved after the repair - the the cost reasonable; the technician knowledgeable, and the quality of the repair superior. Came back. Then came back again. Then...Coronavirus... Thankfully, Phone Phix was offering mobile repairs during the shutdown. Needed them twice! Now that things are opening up, I don't know if they're still mobile, but either way, I appreciate the quality, care, dependability, and customer service - whether at their location or mine. Highly recommend. read more

Sheldon is a phone fixing genius. Our son is in Army and Navy Academy in Carlsbad. He broke his screen so we called Sheldon. He came out within the hour and fixed it in 15min. He takes Zelle so it was super convenient to pay. We highly recommend Phone Phix. read more

Excellent quality and easy to schedule, uses top quality parts, came to my location and was done in 20-25 minutes, very reasonable price especially since he came to my location read more

Losing the home button on my iPhone launched me into a roller coaster of emotion. Where did it go? Was it something I did? Will I ever find another so wonderful? Fortunately, there is PhonePhix. For only $20, they held my hand through this confusing time. I walked in with nothing better than a shiny paperweight, but left with a like-new iPhone 5 in all its glory. Service was thorough. The gentleman who fixed my phone got to work as soon as I handed it over. I liked that he did the repair right in front of me rather than shuffling my phone off to a back room (I need private browsing for that.) PhonePhix is the fix - speedy service & competitive pricing. I'd return for all my phone woes. read more

Sheldon comes to your house with a late model Mercedes sprinter van and has all the tools to fix most repairs Came at my house on time fixed the problem with my iPhone 6 audio socket In less than a half hour very reasonable fee saved me at least an hour of driving on a busy day Wish my guitar repair guy would do the same thing read more

Top notch service! Honestly this is the way to go. Contact Sheldon, he'll come to you. Took about 20 mins and he put on a fresh screen protector. For the price and service he's gotta he your guy. He's professional, nice and good at communicating. Can't ask for much more than that. Hopefully I don't need his services too often but I know I'll be a repeat customer if needed! read more

Awesome customer service and reasonable prices. Quickly took care of a new screen and battery. read more

Phone Phix - Customer Greeter - Mobile Phones Near Me - Carlsbad, California

I brought my daughter in to fix her cracked iphone screen. Sheldon was super friendly and helpful and fixed it very quickly. When we left we noticed the front camera wasn't working so we went back and he fixed it right away. The price and time to fix was awesome. Great place, with great music posters and an awesome dog. I highly recommend! read more

I sent my son here a couple of years ago for and iPhone. Quick fix and the price was about right. This weekend I brought my 3rd Gen iPad that was all cracked. He actually had the glass for it and made it happen in an hour and a half. Excellent job, looks new! Walk over to the bakery while you wait!!! read more

Most excellent, minimal wait, he came to us, he didn't insist on charging as he was able to diagnose quickly (we insisted anyway), great experience! read more

Man am I livid! I just got back from Phone Phix after being promised by Sheldon through the phone that he would unlock my iphone I just purchased from him a week ago. Now he tells me it will cost an extra $40.00! I feel completely frustrated at being so blately ripped off. I bought two iphones from him two weeks ago and he gave me flat rates out the door for both of them. When I discovered that I couldn't get internet or text picturing he promised he would fix them. When I got there, Sheldon told me it would be an extra $40.00 dollars at cost for him. Now we all now its some simple programing that unlocks a phone and doesn't cost a thing. But the fact that he sold me these phones without being up front and honest in the first place is poor customer service and even worse business practice. Someone who lacks ethics and honesty in business surely won't be around long! read more

I had a meltdown and got a little testy after Sheldon told me my blackberry was obsolete and he refused to work on it... I left, had breakfast, and drowned my sorrows in syrup as I contemplated what to do... I eventually came to the conclution that... I really had no option, but, to get a new phone (without buttons which i was desperately trying to keep). Even though I was still mad at him, he was the keeper of several jailbroken refurbished economical cellular phones and it was saturday, and my third day without a phone, and i wanted this problem to be over already... So, we walked the 10 seconds back after breakfast to see what he could do for us. I forgot I was mad at him when I had my IPhone 4 in my hot little hand, Sheldon showed me a few things on it and gave me some tips. In under 5 minutes i was back to fiddling with my phone and ignoring three dimentional people. ;P Trauma aside, great shop and great service, will be back for future repairs and purchases :) read more

Dropped by Phone Phix about an hour ago to have my cracked, iPhone 4 screen replaced. Sheldon had it replaced and better than ever in about 30 minutes. They had a special running and replacement was $80... I believe it is regularly $100. I relaxed on their couch and read the paper while I waited. Apparently they can fix nearly any type of cell phones and many computers... Great value compared to Apple Store cost and quality is top notch. read more

Chris is excellent at what he does and replaced my iPhone battery on my phone in minutes and double checked that it was working properly They charged me less than half of what the Apple Store was going to charge They also repair broken screens and other problems on cell phones and tablets I highly recommend this company Thank you Chris read more

Awesome experience! Stopped by on Wed morning with my busted up Ipad3-Sheldon had a replacement digitizer in stock! Explained the work it took to replace the screen and gave me a GREAT deal!! Simple and easy.. Just the way it should be! Same day service! I will refer friends! Thanks again Anthony read more

I needed the whole screen on my iPhone 5 replaced because it wasn't responding and the power button wasn't working... Idk why people gave the guy bad reviews. He was pretty friendly, knew what he was doing, and even explained to me what was wrong with my phone's power button. His customer service skills were pretty chill... I mean, he answered all my questions and even gave me a free screen protector. Plus, his prices were pretty decent. I mean, any electronic repair is gonna be expensive but he only charged me what he said he was gonna charge... He didn't raise the price or anything when I paid. I was pretty happy with the end result. If I need repair for any phone or something, I would go again. read more

Great service...good people...fast turn around...excellent prices! Brought an iPhone 4s to these guys after a visit to the Apple Store. They rocked the repair and replacement of the 30pin port and did it in about 1 hour. Thanks guys...I'll definitely return when/if I have future computer/phone issues. read more

I brought in my iPhone 5S here after I dropped it and the screen got that really great Spiderman App. The screen wasn't even functioning, so I was at a pretty big loss. I'm like so many people in the sense that I use my phone for just about everything, so being without it was not a desirable option. I brought my phone in at about 5pm and he was able to get a new screen on it within 30 minutes. Now don't take that to the bank, I'm sure it can take longer depending on how many more devices there are ahead, but he really helped me out. The only issue, and a reason why I would take away a star was that after getting my phone back I noticed that my microphone wasn't working while on speakerphone or FaceTime (although voice calls worked just fine), the screen was jittery when zooming, and the corners of the screen weren't functioning properly (making it hard to hit the "a" and "m" on the keyboard. The reason he still has five stars is because I took it back into him and within 15 minutes he diagnosed the issue, took the phone apart, and fixed all of the problems. I am very pleased with the outcome of the work and if I had any other problems with these delicate screens, I wouldn't hesitate to take it back into Phone Phix. read more

I went here today as a walk-in and got incredibly lucky. My phone was done in about 20 minutes and it was a reasonable price! A lot lower than other places I called to ask for a quote. Extremely satisfied, the guy working there was pleasant and worked efficiently. Thank you so much! When my screen cracks again, I will be coming back. read more

I dropped my iPhone 5 over the weekend which caused the screen to crack. I came to Phone Phix (which is conveniently located less than 5 minutes away from my apartment) a couple days later. It cost $100 and took about 15 minutes to fix. Although I do think this is a bit expensive, the convenient location, short time it took to fix, and quality of service made the price worth it. So far, I've had no problems with the new screen. My iPhone looks brand new :) If any of my Apple products ever get damaged, I will definitely be coming here to get them fixed. read more

This is the kind of place you don't have to want to go to... usually it means you did something dumb, as I did, and you need to get your phone repaired. Well, these guys made it simple, and for about 25% cheaper than the same thing would have cost at the Apple Store. They're prices are bit higher than the same type of place in Oceanside, but you're in Carlsbad, and the service is a tad better and the knowledge and honesty are worlds better. Go here! read more

Chris, is great. He is knowledge about iPhone repairs. Our family has used them multiple times over the last few years. Quick, easy and affordable. read more

I went in awhile ago, I think around the end of last year, to fix my wife's iPad 2 that she had dropped. It was dead and very dead. My wife felt so bad and so sad that her iPad was gone forever. I took it to Sheldon, on the advice of a friend and, he gave me a great deal (I was thrilled) and brought the iPad back to life (my wife was thrilled). Tonight the iPad died again. I think the battery has finally given up. Well, I am taking it back to Sheldon first thing in the morning. Great service and the guys are great too! I already know they will be friendly, fair and fast. 06-16-2014 Well, my wife took her iPad back to Sheldon and he fixed it in 2 minutes! It was a problem with the reset and he showed her how to reset it and explained why this happens to an iPad now and again. She was very impress with his help and friendly service! I was very impressed and thrilled again when she told he didn't charge her anything! This is really the only place to go in Carlsbad to get help with a cell phone or iPad. read more

DO NOT GO HERE!!!! Would give 0 stars but I can't Who ever owns this store needs to educate the kid working the counter about customer service. This was the worst experience in my entire life. They use cheap refurbished parts and pass them off as new. When I called them out on it after taking it to another store, the kid working was beyond rude and basically told me that I'm uneducated in iPhone screens when I had the old one showing a refurbished sticker on the back. Will never use this place again. There's cheaper places around that actually use quality parts. read more

These guys deserve a medal for their customer service. Sheldon went above and beyond to do a cell phone repair for me. There were two guys in the shop when I came in and they were super cool. They fix phones as well as computers. Give them a try! read more

This business is now mobile. Called to make an appointment. He was at my house within the hour. Raves about him to my brother who called and had the same excellent experience. read more

Just awesome! Lucky for him, I am clumsy and need repeat work. Lucky for me, he is affordable, friendly and fast! I would not hesitate to take my phone here for repairs! Thanks for everything! read more

The customer service is phenomenal . I was so stressed when I had problems with my iPhone . I got to the store and Sheldon immediately helped me out. I walked out my phone problems were over , and i had such a sense of relief. Thank you Sheldon for your superior customer service I would highly recommend your business to everyone. Tricia Reeves read more

Last night my daughters iPhone 4s just stopped charging. So after a little search on yelp I found Phone Phix. Today we took the phone in and 30 mins and $40 later we had a new dock connector and the phone was once again working perfectly. Thanks Sheldon for a brilliant job, great price and honest opinion. We will be back and sending friends your way. read more

Sheldon has saved my phone twice now ( once for a broken screen, once because I broke the LCD) because I'm a clumsy idiot and can't have nice things. Both times it took less than 30 minutes which was the perfect amount of time to walk around Carlsbad village and grab a coffee. Highly recommended read more