Photo Pro was very quick and professional when I completed my live scan for a simple records review with the Department of Justice Live scan. I needed to make sure my records were accurate and had to do a records review. I was surprised my DOJ records were sent to my house within a couple days. I returned with my application for a DOJ application for Real Estate Exam and it was very quick and easy. They also do passport and notary. I am very happy with the customer service at Photo Pro! read more

I rarely write reviews but I have to say this place is the pits mailing services. I needed to mail death certificates to Southern California and asked for overnight service. The woman said that's really expensive and if you want to mail priority mail we can do that for you and it will save a lot and get there just one day later. I emphasized the person needs these quickly and she said it would only take one day instead of two. It took 5 days to get there and I was livid! Will NEVER use this place again. Incompetent services. read more

Amazing customer service. Coming here for years and always impressed. Highly recommend.

I love Photo Pro! They have developed rolls of film for me, scanned my negatives and made some beautiful prints for me. I'll be back! Thank you! read more

I was extremely pleased by the caliber of the work that these guys offer. The first time I've used their services was for my wedding, and I had them blow up 5 to 6 pictures of my wife and I on different mediums-canvas, metal, etc. The print result was absolutely amazing, and because of timing issues, the company hand delivered this to me on the day of my wedding. These guys are extremely cost-effective as well. I highly recommended services! I have used in multiple times after my wedding, for all my Photo/Print requirements. read more

I didn't read any of the reviews prior to visiting Photo Pro. Most I see are positive, I went to Photo Pro to mail a package the as the post office in Napa can be a bit busy, and used no other services, most reviewed here. I'd say based on the fact that my package has not arrived where it was supposed by today (I gave it to them on Tuesday, paid for 2 day USPS shipping, so it should have arrived on Thursday, but didn't leave Photo Pro till Wednesday) you're better off waiting in line at the post office or go to a proper shipping facility, visa vie UPS or FedEx. They didn't provide me the service I expected and they told me I'd receive. read more

This place is great. Notary service offered right when I walked through the door. They also were able to mail my notarized letter with priority mail including a tracking number, it was there in 2 days! Saved me a trip to the post office. I will be using them in the future. read more

Highly recommended! Everyone is so friendly in there. I have taken my daughter every year to see Santa there since she was 8 months old she is now 5 and there is never a line, I will be driving an hour in half just to bring my kids there. Very great service. read more

Such a cute one stop shop! The owner and the staff were very friendly and made sure I got everything done as per my needs. It felt so good to have a reliable fingerprinting available close to my place. This is how all such stores should be run. Loved it!! read more

I recently went to Photo Pro to get some passport photos as well as some documents notarized for our Real Estate Investment Business. We had such a great experience that I just returned to get some more documents notarized, Raj is the MAN!! I highly recommend Photo Pro, they offer more than just photo's. HELP KEEP LOCAL BUSINESS'S ALIVE!!! read more

I have been coming to Photo Pro for over 15 years. They have done everything from notarize my business and personal documents to make a picture DVD for my mother's funeral. I have ALWAYS had excellent service and everyone that works there are super friendly and helpful. I would highly recommend them for all your needs. I will not go anywhere else. read more

Thank you, NIKHA! Nikha is by far the most amazing photographer. Imagine having fun having your PASSPORT PHOTO done! My passport photos came out fantastic! She told me it was OK to smile (but, not show my teeth, lest my application get rejected.) She even had a mirror and took some practice shots in her professional studio complete with professional lighting. I think I had at least 4 (!) acceptable photos to choose from and she helped guide me to choose just the best one. I'm so critical. She has a very professional and artistic eye. I really needed her expertise! When I got to the Passport Agency, the agent kept staring at me then, looking down at my photo then, up at me again, over and over. He was confused. Even asked me to remove my mask and told me he couldn't believe what a nice photo with a happy, pleasing face!! So, ask for Nikha. She also shoots professional portraits and pets, too. Her samples are hung up in the photo studio. You'll get the best passport photos, great value and an enjoyable experience at Photo-Pro! read more

I needed a form to be notarized and had procrastinated too long, I found service to be professional, friendly and efficient. I would highly recommend this business. read more

First time there today. Came in for finger printing for an employer : no appointment necessary and was seen immediately. They except cash and a credit card/debit card as a form of payment. They provide you 2 copies of service rendered: one for your records and the other to your employer. I liked that finger printing was just $20. Others charge significantly more:))) read more

I can't thank the staff here enough for the beautiful restoration of the pictures I brought in. They were helpful in letting me know whether they could be restored perfectly, or maybe some imperfections. Had size suggestions to help with as well. I went at various time, before and during covid. They made you feel safe, and comfortable coming in to discuss your business. Their prices I found were very reasonable. These pictures mean the world to me and I'm thankful I found Photo Pro. read more

I had trouble with the battery in my point and shoot camera, Even though they are not required to do this kind of work, the man there was so helpful Turned out the battery was just not seating correctly. I never would have figured that out on my own, Many thanks Photo Pro! By the way, while I was there I noticed their blow ups of photos. The clarity was really beautiful. I'll be going back if I need copies of photos. read more

I went to Photo Pro to get a slideshow made for our family reunion. I took all my old photos and slides to them in a box and they helped me sort through them. They were able to scan my photos and make a beautiful slideshow for us WITH our music. I can't stop watching it. You guys did an incredible job, we are so grateful. Our family absolutely loved it. Thank you!! read more

All About Ability goes to Photo Pro for all our needs. This is a wonderful place that's family-run warm hospitable and we love them tremendously! I highly recommend you make this your first stop for all of your photography needs and anything else you might think you might need! They have a great notary as well and I depend on my notary almost every week. They're fast efficient and always have a notary ready to work! Thank you Photo Pro! read more

What great service this business provides! Made renewing our passports a breeze. Also got my Life Scan fingerprints done for my nursing license. Walk in service; friendly, efficient, and knowledgeable staff. Can't recommend them highly enough! read more

We had several important documents to notarize pertaining to trusts and recording a property transfer. The service was excellent. Easy access in a central location. Can't recommend it highly enough. read more

All About Ability loves Photo Pro! We love what you do! This is where we go for all of our photography and notary needs. Great work and very friendly! Highly recommended. Thank you Photo Pro! read more

Wonderful service! Came here after a super bad experience at CVS photo. They were very professional, friendly and priced well. They have a studio and I really like the passport pictures , very professional. Would recommend to anyone needing passport pics, for US passport or Mexico passport as well as other services. The picture quality is studio. So glad I came here.Thanks Madhu and Rajendra!! Great business! read more

I was grateful for the high-quality work they did in replicating our historical family prints to match the originals. Grateful too for their very quick, kind and thoughtful service. I'll be back! read more

The results of my 75 year old photo was fantastic. Photo looked even better than the original and my grandmother's name was clear and bright. Great job! I did make a error on my first yelp comment...I intended to give a 5 star but forgot to highlight the stars. read more

I've gone to Photo Pro in the past for things like odd size film for a vintage camera and they've always had what I needed so they were the logical choice for me when I wanted to have a friend's photo copied. My friend has a beautiful B&W photo of the the Grapecrusher statue and after all these years I finally asked her if I could copy it. I took the matted and framed photo to Photo Pro and asked for two identical copies. They made me pay up front, which I had a funny feeling about and I was shocked that two B&W prints were going to cost me $68.00 When I went to pick them up they had made much larger prints (11x14) and had enlarged the image. When I explained to the store owners they said they would cut the pictures to the right size but seemed to have trouble understanding that it wasn't just the size of the prints, they had enlarged the image. They assured me they would fix it and to come back in a few days. When I returned the prints were the right size, but still the image was enlarged. I kept trying to explain that the image was enlarged and they kept trying to tell me that it was the same but they just added a white border. It was not the same. I was still being pleasant at this point but really didn't understand why they couldn't understand that all I wanted was 2 identical copies. Again, I was assured that they would get it right. At this point I was feeling bad because I still had my friends picture that she took off of her wall to let me copy. I came back again only to find that the two prints they made were different! One was almost right but the other copy was still and enlargement. How unprofessional that they didn't even notice the prints weren't the same and I had to point it out. So the owners son asked me to wait and he would print out another copy of the correct one. I also noticed that the glass on the original looked scratched. I mentioned it to him and he was very snide in telling me they didn't scratch it. At this point I was really annoyed that it took four tries for them to get a simple job done, it cost me $68 at they didn't offer me any discount or return my money. But the worst part was as I left their store, I said that I was disappointed and wouldn't return as a customer and instead of an apology the owners' son just made a face at me like he didn't care about my business. Poorly handled Photo Pro! That is not customer service. UPDATE: I called Photo Pro several times after this incident hoping to speak to the owners, not only for an apology but so this wouldn't happen to someone else. Every time I called they said the owner was busy and took my number, but no one ever called back. Again, poorly done and this customer is lost. I will also no longer recommend them to anyone looking for photo work. read more

I love the convenience and the employees are always welcoming and fast. I would recommend them to everyone for postal, notary and photography. read more

The first photo shop I've ever come across that has no idea where to purchase a camera locally. The woman that answered the phone was short, rude, and unwilling to help. How do businesses not get it? If you're rude to your customers in person or over the phone, they will not give you their business. read more

Quick Summary: Poor qualitity work and customer service, defensive and prideful staff, not recommended Long Summary: First of all this place is so cluttered and aged I feel like it probably hasn't changed since the mid 1990s, which really would me hesitant to use any service they offer outside of basic prints and notary public, but that wasn't what I had a problem with. I went in to have my non-USA passport photo taken. When I asked if they do passport photos for my country's passport they said they do them all the time and they didn't need the directions I had with me with all the specific requirements. Long story short, I mailded out my passport renewal application and phtos ($50 by Fedex) and it was sent back to me citing that the photo was not to specification. When I complained to Photo Pro they said that they'll re-take the photo but no compensation can be made for the fact that I now have to spend another $50 to send it back ($100 total by now) because they made the mistake. Oh wait, they did offer to refund my money ($18), but told me I couldn't even keep the photos. I went to a great little place in St Helena, "Alan's Studio on Main" and got great service. They accidentally printed the wrong size at first, quickley re-printed them for me and when I accidentally pressed too hard with the pen when signing the back of the photo, they reprinted me another set (FOR FREE) and let me keep all the others. Best part is that now I have my new passport in time to travel because they did it CORRECTLY. Photo Pro could have easily given me some type of discount on future prints or something to help compensate, but instead they were defensive and prideful and were more than happy to let a customer walk away angry to never come back. read more

Having just moved to Napa from a city where the only options for processing film are Walgreens and CVS, I was thrilled to see a film shop still in business. I'm never going back. My initial visit was fine - dropping off four rolls of 35mm film to be developed. The gentleman behind the counter outlined pricing for me, telling me that it would cost $13-14 for each roll for processing, prints, and a CD with scans. He even generously agreed to transfer the scan files onto a USB drive for me since my computer does not have a CD player. When I picked up the photos two days later, the price magically totaled $67, the receipt was not itemized (so who knows what I actually paid for what), and the woman working was very rude and wanted to charge me an additional $18 to transfer the photos to the USB drive, despite my agreement with the other employee. The scans look fine, but the convenience of in-town processing isn't worth all of this other nonsense. I really wanted to support a local business, but sadly next time I will be shipping out. read more

Great family run place. Quick and attentive with your printing or other photographic needs. I shall be back.

First time comming here and i dont have anything positive to say.. Bad service, the guy thats "in charge" of doing the photos was rude, acted like he was sick of his job. I was charged $30 for 28 really poor quality photos, the clarity was all fuzzy and the prints i told them i wanted doubles of? Well they gave me doubles but of the wrong ones! I will NEVER be comming back here again!!! read more

Matt Lyall, and the family owners (who were very nice) of Photo Pro were wonderful to work with. I had them do a slide show for my son's wedding rehearsal dinner. They worked effortlessly to make it perfect for us, re-doing the final product several times, and we couldn't be happier with the results. There were a lot of photos, at least 6 songs, and they put it all together beautifully. The wedding is Sept. 1, 2017, and I know everyone is going to enjoy this spectacular slide show of the bride and groom. Thank you to all at Photo Pro. We appreciate your work very much. read more

I visited Photo Pro cause I needed passport photos after mine were rejected. I originally went to CVS and they told me that the photos they took would be fine. I was leaving the country and didn't have time to let CVS take them again. I went to Photo Pro because I found out about them from a friend. When I walked into Photo Pro, I was immediately greeted and I explained my situation. They explained why my photo was rejected. They took my photo and told me that these new ones would be accepted. I went right to the passport office in San Francisco and they were accepted that next morning. Recently on my second visit I took in an old military picture that was falling apart that needed to be restored. I knew it was going to be expensive but when I was all done it looked fantastic and didn't break the bank. I will forever visit this small mom and pop shop. I just don't trust these big box stores for my photo needs. Thanks, Photo Pro! read more

Photo Pro is great. I've been a professional photographer for almost forty years and I'd trust them with anything. They provide a wide range of photo and related services, and they are Photoshop experts. Good people. read more

Great family-run photo studio. Exceptional customer service, and quick turnarounds. I would highly recommend going to them for any photo work that needs to be done -- they have a fabulous staff that pretty much does it all! read more

Very nice little place that does quality work. Got a live scan for work as well and they're quick and friendly. Definitely recommend to friends. read more

Wow, Photo pro you guys are awesome. Thanks for coming through on some great quality flyers on a very short notice. Will definitely recommend your services to my colleagues. read more

These folks are great. We had passport photos taken for Australian passports. They were an incorrect size. Oops. BUT they did a fantastic job of taking new photos, ensuring they were correct, and not charging us another penny. It turns out a new person had done the original ones, and when we returned the owner went out of his way to educate the staff - and us - about what was needed. They know passports! And we left feeling confident that no matter what we need in the future, they could help. read more

I have been using them for many years to do all my photos. Excellent services and great photos.

Wonderful customer service. The older gentleman (I believe the owner) went above and beyond in helping me this morning. I literally left in happy tears because I was so thankful for his help. After a Shutterfly mishap that cut off half of our photo on our Christmas cards, I didn't have time to order new ones and trust that they would come out correct. I will be coming back in the future for more prints. Definitely recommend when shopping local! read more