The manager and cashier displayed rude customer service. I will likely not return. I called the next day to share my experience with the Gen. Manager Mike and was rushed when sharing my experience. read more

We visit this location often, meeting Family for lunch. It is a reliable cafeteria, brand standard. Plenty parking, regular menu, convenient. Only caveat is unusual post-cashier location of ice, tea, & drink machines. Restrooms usually clean. read more

I came here with my husband & son on a whim for nostalgic reasons totally expecting not to like anything. Well, to my surprise, we all enjoyed our meals, even my son enjoyed his a he's a picky eater! I love that they have tons of food options to choose from & the workers were all super sweet. We paid $32.40 total for everything pictured. Next time we come, my husband and i will probably split an entree bec it's a lot of food. read more

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The food was good and the staff very polite but I planned on having a cup of coffee along with a glass of water. I only took a half cup black to go with our meal. When I tasted it was cold. I asked our server if we could put it in a microwave to warm it. She said they don't have a microwave and after 1 PM the coffee is cold. The recipe you are given is not itemized so I have no idea how much I was charged for the coffee. My wife had gotten a small salad of some sort and I was curious if it was part of the meal price but again no itemized recipe. I should also add that I didn't see any prices on the small salads only the larger ones. This restaurant is reasonably priced and believe for the price it's healthier than most. read more

I am afraid that my current belief that the cafeteria style restaurant is yesterday played a part in the 3 star review. This is possibly the first visit here since the pandemic---Piccadilly remains loyal to its process---get in line, pass through the serving line, select your salad, then meat, vegetables, bread, dessert, and finally drink---all as it was in the past then get your bill, sit down eat and then pay. The only modification(s) is that you get your drink glass, then your bill and then fill your beverage. Also, it feels like the service line is shorter and more compact. The workers are as nice and polite as before---or perhaps nicer and more polite. The food remains the eerily the same and tasted familiar---so take that for what it's worth. I ordered entree, 2 vegetables and bread--a dolly like the past---and cost was around $14. Add tea and total cost was around $17. It was a pleasant experience overall and no real complaints--it's just that while Piccadilly remains the choice of others, and I have fond memories of it, this is no longer my place. read more

Food was scarce, roast beef was fatty, not much lean meat, food is too pricey for meal.

My family and I had Christmas dinner at the Essen Lane location and it was amazing!! The food was fresh and delicious, our waitress was very friendly and we enjoyed the atmosphere!!! read more

MY FAMILY LOVES PICCADILLY! We've been dining here for over 40 years and never had a bad meal. Some of our favorites are the country fried steak, roast beef, fried chicken, chopped steak, crawfish etoufee and our side favorites the carrot soufflé is amazing yum! The Mac n cheese, mashed potatoes w gravy, black eyed peas, cabbage and greens but actually you cant go wrong with any of them because everything is delicious and most meals are under$10. They have kid meals also. The food is always fresh, hot and seasoned good it's great comfort food and the desserts are so yummy. They open at 10:30 for lunch ! They have great desserts !! read more

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Went there today and Crawfish and Catfish were OK, but the line Manager on duty name was Mike and he was very, very, rude and unprofessional! I walked in and politely ordered 2 to-go plates. As the server was fixing them, Mike walks up and rudely yells to me I didn't need to wait I needed to walk down to the sides. I politely tried to explain that I had a second order but he rudely interrupted me by yelling again "MOVE DOWN". Now I followed his instructions but also noticed that the server had mixed up my second order so I had walk back down to her and repeat what I had ordered. She apologized and corrected the order. This could have been avoided if rude guy Mike would have just gave me 30 seconds to let her fix the second plate. As I got to the register to pay I informed the cashier and both her and another employee told me his name was Mike and he has a history of treating customers that way. Piccadilly, the food order was for me and my 81 year old mother. She has been a customer since I was a child, and when she has Dr's appointments at the Lady of the lake Hospital we either eat inside or I pick her up an order to go. Today was by far an unsatisfactory experience because of Mike! He was very rude and unprofessional and that's stating it mildly! Horrible experience! read more

We like Picadilly. Everyone can pick what they want to eat.They have a large selection of entrees, vegetables, desserts, and salads. They have specials on children's meals and they don't skimp on the servings . The taste is consistent . read more

Not going back here until they change policy on fried chicken. Used to go once a week and get a breast and a thigh. Now you have to order dark or white meat. That's not what I want. read more

For many folks who grew up in BR, there is a little nostalgia when it comes to eating at Piccadilly. The rest of us visiting folk would simply look at this and call it a Cajun cafeteria or a Southern canteen. I can't say the food is all bad, but a lot of it isn't exactly good either. The positive take aways are few and far between the negative ones. For starters, the staff has always been polite and courteous, from serving the food to answering the phone. For a cafeteria, the place is rather clean yet I feel like I'm eating at a college campus or something - only instead of students, I see a lot of senior citizens. I'm told the prices are a little up there from over the years, though I didn't think my $11 tray of one item, two sides, and a drink were too overpriced. But its possible this meal was $5 back in the day. My first bite of my jambalaya would've made me think it was no more than $5 to begin with, since it was bland with a capital B. The rest of the choices weren't much more appetizing: buttered corn was a bit dry, jalapeno corn bread was also dry, and the broccoli with cheese was nothing short of underwhelming. The fried chicken was decent, but when only 1 dish out of several get a passing grade, that's when the thumb starts pointing down. At the very least, for all the times I've hit up Piccadilly throughout BR, i've always been guaranteed one good thing: A nearby parking spot (in a consistently empty lot). read more

Ok yall get an F how I pay $18.36 and it was my meal and my 7 yr old son food then she forgot or just didn't so she can do this and thats add my daughter meal which should have been $7.66 and she added an so she add $10.00 can add extra dollars pregnant or not I'm here to eat not help ur pockets someone need to contact me at this email address about this ceverson79w@gmail.com about this transaction. I didn't sign for it or give permission to take it from me for her job. She wasn't a Waitress she was the cashier that is taking not working for it. read more

Piccadilly - Southern Near Me - Baton Rouge, Louisiana

This review is for breakfast only. I've gotta say, for less than $10 per person, this is a GREAT southern breakfast, especially if you've been overserved the previous evening. Biscuits, bacon and sausage, creamy gravy and 2 types of grits on the line. I didn't try it, but they also had some cinnamon rolls that looked tasty. THEN, they have a waffle/omelet/pancake to order station - shocking at such a price point and the omelet I had was delicious. This is only from 8-10am on the weekends so you've gotta be an early riser but it's worth it! read more

Such a throwback memory for as a childhood dinning experience. I grew up eating at Piccadilly's in Corpus Christi and Houston till they all closed down in the mid 90s. I love their food. It washes so much flavor and food choices. I'm so happy to have eaten at Piccadilly's in my adulthood. read more

The Piccadilly on Essen used to be somewhere to visit but not anymore. The food is not what it used to be AT ALL. I ordered fried fish, turnip greens, carrot soufflé, and garlic bread. The breading was falling off of the fish and the fish wasn't cooked throughly. The carrot soufflé was more like carrot bread; baked entirely too long. The garlic bread was as hard as a rock and the turnip greens tasted as if they were taking from the can and put onto my plate. Absolutely disgusting! How can an institution such as that, serve such terrible food such as this??? read more

Had the roast beef. It had good flavor if you could chew it. Server didn't know how to carve the roast. Vegetables were ok. It is a cafeteria after all. read more

Good Food, but the workers need to be happier about being there. Some of them seemed annoyed. Others were ver friendly!

Still a good place for breakfast. A bargain price for an outstanding breakfast. Has everything you could possibly want. Coffee, water, juices, milk, scrambled eggs, cheese grits, regular grits, hash browns, bacon, sausages, milk gravy, biscuits, sweet rolls, fresh fruit, and if none of this interests you the go to the cooking station and the ladies will prepare you a breakfast to order, such as any kind of omelette, pancake, waffle, fried eggs, French toast, regular toast, ... From the breakfast bar I had scrambled eggs with bacon and a glass of water. Then I went to the cooking station and ordered an waffle. I added powdered sugar, cherries, cooked apples, syrup, cantaloupe and honey dew melon. All with a glass of cold milk. If breakfast is your think, rediscover Piccadilly. Excellent breakfast, staff is friendly and you'll leave content. read more

Let's be honest: Piccadilly is the one place that folks claim they don't eat at but they do. It's funny, but the food is serious. I've been eating at Piccadilly for 30 years, and even though the changes have been many, the formula for really good food remains the same. My favorite dishes are the broccoli rice au gratin and the smothered okra, and I usually get the 4 veggie plate and go from there. The chicken fried steak and chopped beef are my go to dishes when the okra isn't available, and the cheesecake is actually some of the best around. There is really something for everyone here, and it was my parents' favorite place to eat. This is still the cream of the crop among cafeterias. FYI: The Broccoli Madeline salad is the original and still the best, and try the banana bread if they have it. read more

Piccadilly - Broccoli Rice Au Gratin and Smothered Okra - Southern Near Me - Baton Rouge, Louisiana

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I visited Piccadilly on Essen Lane in Baton Rouge, La. two weeks ago. I really appreciated the smiles, kindness, very clean, and great service from the young ladies, who were on the serving line. You don't get this kind of service a lot today from young ones. This was shown from the beginning of the line to the cashier who was very friendly and made sure we had everything we needed, with a smile. I appreciated the service so much I asked to speak to the manager. I felt that this experience need to be addressed, because usually when a customer ask to speak with the manager it involves an complaint. So why not share when you have a good experience with the manager. I was very glad that I did, it helped me to see why this Piccadilly have such an Awesome staff, because the manager is very Kind, friendly and was making sure I had everything that was needed. She also was taking care of overseeing the food line and making sure everything was filled and together. Excellent management is KEY, because it help keep a good business going, make customers happy and keep them coming back, you definitely have what it takes, it shows not only with you but your staff and that's very important. Thank you and your entire staff for giving me and my family excellent service and great food. We will definitely come back when we are in town. read more

I was treated to Thanksgiving lunch here. In all ways my meal delighted me. I had a somewhat traditional meal with carved turkey and cornbread dressing with turnip greens, carrot soufflé, beets, broccoli medley, and Community coffee. Items I did not select looked fine and tasty. I need to go back now and sample from them. I am diabetic. I was able to buy items healthy for me. Service was outstanding on a busy day. I appreciated service. read more

Consistently good quality cafeteria style eating in a clean environment. The staff is generally nice and greets you along the serving line. Large variety of home style entrees and sides. Always a good staple for eating at a reasonable price. Been going there for many years. When in a rush the to go side is awesome. read more

Compared to other locations the food is different and so is the service. I have never been to this location but just so happened to be in the area. Don't get me wrong I enjoy Piccadilly and I never have a problem with there food but everything here taste totally different from the other locations. I wasn't satisfied for the price I paid and plus Piccadilly is going up on everything so I would definitely pick a place like Tony's Seafood over them any day. The staff is very easily offended. I asked simple questions and they automatically get defensive even if you're not talking to them. I asked my little cousin if she liked thighs or drumsticks and they were offended because all they had is thighs. They waitress we had in the dining area wasn't very attentive. We had to get a lot ourselves and when I asked for crackers she told me they were on the line like you should of grabbed them before you sat done. Sorry I was too busy attending to two kids. We ate the food because we were starving not because it was good. Overall, Piccadilly is not a bad restaurant at all. Just this location needs a lot of work so I recommend the other locations. read more

Food excellent, great selection, service not so good and food never hot enough. I would however still recommend it, because the selection of food is so good. read more

"Hospital food is a clear winner over this place"! I went here in a pinch because I have never tried it and wanted a quick, hot meal (that was not fast food). Honestly, I would have done better at the fast food chain on either side of this establishment and probably would have spent a lot less money. Upon walking in, it was nice because there was actually a lovely gentleman providing live music in the dining area. I got in line, chose my food and sat down. Unfortunately, my daughter and I could barely finish what was on our plate... $11 spent was a complete waste! My daughter was still a bit hungry, but I felt terrible about feeding her this low-quality food! I would dine in a hospital cafeteria before coming back here any day of the week! My thoughts... are 'what in the world, did I just experience'? Please, do not waste your time and you are better off going to a surrounding fast-food chain... you may even do better getting food from a gas station. This place was a huge disappointment! read more

Wonderfully nice staff, and a cafeteria style serving line which dishes up comfort food quick. It's not high cuisine, but is an easy way to get home style cooking at a very good price. Much better than fast food, and there are many healthy choices. Go old school, go to Piccadilly! read more

Piccadilly - Salmon Pattie & sides. - Southern Near Me - Baton Rouge, Louisiana

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I didn't have high expectations really going in here. It was right next to work and I was hungry. The service was really friendly. And when I sat down to eat, the girl was very attentive and kept checking on me to make sure I didn't need a refill or anything else. The food was just ok though. I had the red beans and rice. Which wasn't bad. But the macaroni and cheese and black eye peas weren't that great. I spent about 9 dollars on my meal and left most of it uneaten. I doubt I will choose to go back soon. read more

This is the perfect place to get a extremely affordable lunch or dinner and very tasty. I had a to-go order consisting of crawfish etouffee with sides of Mac n cheese and carrot soufflé; my mom ordered the red beans with two sides of broccoli and carrot soufflé. The food was very good and we were completely satisfied. I read the other reviews but my experience was very different. Also , the customer service is great! It won't hurt to try it - very affordable home cooked meal read more

I love Piccadilly but this wasn't the best visit. The service was friendly but the food was a disappointment. I basically get the same meal every time I visit. Hamburger steak, macaroni and cheese and some type of veggies... oh and a dinner roll. The gravy on the hamburger steak was really thick which was unusual, the macaroni and cheese was runny and lacked flavor but my corn was good. The saddest part of all is my dinner roll tasted stale and looked stale too! I'm so disappointed but will probably give it another chance a few months from now. I expect more from you, Piccadilly! read more

I visited here a few days ago right before they closed. Unfortunately, I locked myself out of my car and had to call pop a lock. While everyone left after closing up the Assistant Manager, Demi Mitchell, noticed me and my 2 year old were outside alone in the parking lot. She checked to make sure everything was okay and when I told her what happened she stayed behind to make sure we were okay and received assistance. Being in the Air Force that's something we always go by. Never leave an Airman behind and it's also a part of our values. Service before self. I feel that she demonstrated these qualities and went above and beyond doing her job. I will definitely be visiting here again. Thank you Demi. read more

Day 1, Baton Rouge. Just got off a long flight and 16 and I were starving, so at about 3pm we ended up at Piccadilly down the street from our hotel. I was expecting a diner but what we got instead was an old fashioned cafeteria with white hatted folk behind the buffet line waiting to serve you. Like an old fashioned smorgasbord, Piccadilly is one long, amazing line of soul food. They had everything from shrimp ettoufee over rice to smothered hamburger steak and fried catfish. Salad to dessert there is something for everyone here. I had Lima beans. I haven't had Lima beans in a hundred years. It was good and I'd return. If I lived here I'd go after church but since I don't go to church I'd go when it's not so busy. I had baked fish which wasn't overlooked even tho it was sitting in a warming tray. 16 had fried chicken. He'd go back too. And the ladies behind the table called me ma'am and baby, as in 'what'll ya have, baby?' Love the south. read more

I grew up eating Piccadilly, I went to the one on Goodman Rd. I got turkey and dressing, it was tasteless. Green beans taste like they just open the can and warmed them up tasteless. Broccoli, rice and cheese was dried out and tasteless. I spent 22 bucks 2 meals and it was not worth 5 bucks. Come on now season the food and don't sell food that's been sitting out a long time. Shame on you Piccadilly Goodman Rd. I can say the staff was awesome. I went about 5:30 pm May 13, 2020. read more

It's the Piccadilly!!! No seriously though; the women over at Essen know how to cook some good homestyle dinner. Tired McyDs'? picadilly please. Good stuff, clean, quiet, polite read more

Food poisoning: Ate there a few days ago, wasn't impressed with the food but the service was great. I had the chicken jambalaya and my boyfriend had the mystery meat with some sort of gravy. Sure enough 12 hours later he had food poisoning. We know it was from their was because that the only thing we hadn't shared in that 12 hours. read more

I have been eating at piccadilly's for years but after what happened to me today I will never return, the manager's there have the worst customer service I have ever experienced!!!! read more

I've always had a good experience dining in Piccadilly restaurants and ordering from their catering service. However, the quality of the food I received for Thanksgiving catering this year was poor. In addition, there were no cooking instructions included. I called the store for the information and the food was still cold when I heated it based on what I was told to do. In addition, the food was not what I expect from Piccadilly as it was of poor quality and everyone at my gathering agreed it was not tasty. I've tried calling the Essen Lane location, the restaurant in which I picked up the food, but no one answered the phone after numerous attempts. I've also called the corporate headquarters and was promised a call back from the store manager on my first call to them, but there was no follow-up communication. When I called back, the person answering the phone said a regional manager would call me back, but, again, no communication. I am terribly disappointed with this entire experience and will never order from their catering service again. I'm truly appalled that they won't even contact me. read more

Fried chicken was too salty. Cabbage had no flavor. I hadn't eaten there for awhile, not sure when I will go back

We always make it a point to visit Piccadilly when in Louisiana. It is a family tradition. So when we invited my aunt out to eat she insisted that we go to Piccadilly. Now we know that all Piccadillys aren't created equally. As a matter of fact the last time I was in Louisiana my cousin took me to one in New Orleans that turned me off from Piccadilly. But I must say that this Piccadilly renewed my faith. Now as is the case with Piccadilly some dishes are hits and others are misses. Fortunately you can pick and choose, mix and match. All of us (my two aunts and I) chose different options and we all enjoyed our food for the most part. There were some dishes I didn't finish, but my main dishes were good. I must say that what impressed me most was that the food was relatively fresh for a buffet (unlike the one in NOLA) and the staff was super friendly. They treated my 85 year old aunt like a queen. This really lifted her up because she doesn't get out to eat much. Not sure why the ratings at this location are so low, but we had a nice meal with lots of options. I wouldn't eat here regularly, but it is nice to know that Piccadilly is still around. read more

Piccadilly - Red beans and rice, collard greens, broccoli salad and peach cobbler. - Southern Near Me - Baton Rouge, Louisiana

I hadn't had Piccadilly in years & my fiancée wanted to go... Sure why not! We walk down to the very end in awe at all the yummy looking food & suddenly I see something crawling so fast by the food... Thinking it was an ant, I look closer & to my surprise it was a ROACH... Not a water bug but a roach! You know, the kind that references a nasty kitchen! Yea, that kind! So totally disgusted, we walk out... I tell the cashier, she acted shocked & we decided to definitely eat elsewhere! read more