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    Pilarcitos Cemetery

    5.0 (1 review)

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    Recommended Reviews - Pilarcitos Cemetery

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    10 years ago

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    Skylawn Memorial Park

    Skylawn Memorial Park

    4.0
    (318 reviews)

    Skylawn is the most beautiful Mortuary in the Bay Area!! It is also the only one in the Bay Area…read morethat has an onsite Crematorium. Which meant that we didn't have to have our loved one transferred back and forth between facilities. Bruce Nault II, our Funeral Director, was so caring and compassionate. We felt cared for as well as comfortable with him and his team handling my mom's body. We had a meaningful and emotional viewing of her before her cremation. She was dressed perfectly and as we had directed. Absolutely fabulous experience during an incredibly difficult time.

    Rest in power, Popo…read more Despite the beauty of the park (harsh weather aside), there were a few issues I found with my grandmother's service that left me puzzled with the management of Skylawn: - On our arrival date, a few of us overheard members of the service team arguing in Cantonese with each other. One had even gawked to another to "listen up and let them speak first." Coworker dynamics vary in any workplace but this should not have been in a space where guests and family members were present. - Our service director(s?) included two gentlemen: one that spoke English and one in Cantonese. I appreciated the English speaker for articulating the different components of the service but was confused as to why the Cantonese speaker either a) failed to translate or b) outright contradicted that he had just instructed the guests to do. This took place in every aspect from the flow of bowing to the deceased to how we moved the casket into the hearse. - Selfishly, I found it very odd that this same director kept speaking to my sister and I in English and everyone else in Cantonese, from using the word "bow" instead of the word "弓 (gong)" when we went up to pay our respects, to continuing to speak to us in broken English. Mind you, this was after I gave a eulogy in Cantonese and was the only grandchild to do so, and after I continued to speak to him in Chinese. Make it make sense. - We went back the day after to pay another round of respects to our grandma and saw they had placed all of the wooden easels with our flower arches right on top of the burial site... on their backs. Flowers were all facing down, all you could see were easels with cardboard on which the flowers were fixed onto, and it did not look nice. I understand if weather conditions made it difficult but I felt there could have been more care taken to make the site nicer than how it ended up. My family has been coming here for years to pay our respects to our passed on family, but doing a service here was not the best. Our family recently had another pass and their service was held elsewhere, and had a much better experience.

    Chapel of the Highlands

    Chapel of the Highlands

    4.8
    (37 reviews)

    The staff at Chapel of the Highlands went above and beyond for me and my family. I believe the…read morefirst time I attended a service there, I was around seven years old. Being part of a large, multi-generational family, I have unfortunately found myself attending services there at least once a year for much of my life. As an adult, I've had the responsibility of taking a more hands-on role in funeral planning, and I'd like to share three experiences. The first was for my uncle--while not related by blood, he was absolutely family. There was significant family drama leading up to the service, including a grandchild sending threatening messages. When the staff became aware of the situation, they handled it with professionalism and care, arranging for support to be on standby if needed. Thankfully, it wasn't necessary, but Paul was fully prepared to take care of it. The second experience was a little over a year ago, when I was making arrangements for my own mother. Paul, the owner, sat with me through the process. He and his staff were incredibly professional and compassionate. Paul made sure I understood all my options and gently reminded me to take my time--he made it clear he was there for me, without rushing me at all. The third experience was about two months ago, when I was there in my professional capacity as a minister. I was asked to support a husband making arrangements for his wife. I watched as a man, in deep grief, struggled to process what was being said. For the first time, I wasn't the family member making decisions--I was observing. The staff at Chapel of the Highlands handled everything with patience, professionalism, and genuine care. Walking through these difficult moments is never easy, but it brings comfort knowing that Paul leads a team that is caring, hardworking, and professional. While I wish I never had to return under such circumstances, I know I will continue to trust and recommend their services to anyone going through such a difficult time.

    The team at Chapel of the Highlands was so helpful, compassionate, and professional when our mother…read moresuddenly passed away. They took such good care of her and of our family members during an extremely difficult time. We highly recommend them!

    Pilarcitos Cemetery - funeralservices - Updated July 2026

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