In less than a week this is the second bad experience at Pincho and I have been a customer for years and I love it. Previous time the order was delayed but the food was good as always, today the order was ready, cold but in all fairness the pick up time was 20:23 and I got there at 20:34. This time the food was the problem, it was not good and it was the same exact new jalapeño burger I ordered a few days ago. The bacon and burger were overcooked and the queso frito undercooked, hard as a rock. I have to be honest, I never had any issues with the orders or the food at this location, next time I'll go and eat at the establishment just to compare if these problems are only using the app. Thanks read more

I ordered from here yesterday and I LOVED it! The portions are massive and the food is always fresh. The service is fast too! I love it so much I order weekly lol read more

Love their food and the service was great! We ordered take out through their app Which was very usher friendly, only had one hiccup which it was missing my husband's favorite bowl. So we ordered our food and when he went to pick up he ordered his and told them what had happened. Not only did they get the order for him quickly they gave him a free drink while he waited and for his trouble. Loved that. read more

1 of my close friends had heard of this place and was eager to try them out. When I thought of the word Pincho I thought of a skewer.. But this place had a lot more to offer than that. It was an overload of delishness with some of their food. When you combine a tostone ( fried plantain) and make it into a burger, then you have something great coming your way. It was a group of 4 of us and the heavy favorite was the Toston Burger. Think of a regular burger but instead of buns, you had a nice sized fried plantain to be the top and bottom of your burger. For starters, their meat is pretty lean and full of flavor so I definitely loved that.. and when you add condiments, some veggies and a fried egg you have yourself a killer meal. Yes it's Carbs and Fried stuff galore, but you don't regret it after allowing your taste buds to experience it. Place was not too small and not that big either. Logo is pretty cool and the modern aspect of it gives it an appealing touch. Expect to spend anywhere between $30-40 for 2 people. Why ? Well everything is separate so I didn't like that. Your entree, then fries and then a drink.. considering that sweet potatoe tater tots aren't very known, the price of $4 and some change is a bit hefty and comes with the fact that they aren't everywhere. Burger was phenomenal, I had no complains and neither did the others. Will definitely come again to try another dish. read more

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Ordered takeout today & was so happy with my food! Ordered the new Latin chicken bowl without black beans and added queso frito and guac. Couldn't finish the whole bowl because pincho really packs up their bowls! Their delivery was through door dash and was very quickly - but I needed to have a $15 minimum so was forced to buy a soda I didn't want or drink to make it to $15 pre tax. But all in all, I love you pincho factory! So delicious. read more

PINCHO - Latin Chicken bowl (no beans) - Burgers Near Me - Hialeah, Florida

The bowls are amazingly flavorful and the burgers and fries-top notch! I am grateful to the other reviewers for helping me decide to give this place a chance! I stopped in for lunch during work with two of my coworkers and we tried the steak bowl, the chicken bowl and the Pincho burger (combo only $10). Everything was delicious read more

It is a very good restaurant I love the burgers they are so delicious and juicy. really loved the staff too I recommend.

Getting to the location I'm glad I choose to take 122 ave to get there. The entrance from 103 can be blocked by people trying to make a right to 103. It wasn't that hard to find a parking spot but to move around it felt at times like u were on an obstacle zone. The food was consistent with the other franchises I'm been to. This location seemed more lively and active and had more of crowd that came in for their food and left. The seating area towards the front was a little crowded together. For example, if you sat at the high top area at the window the table behind had a hard time getting into the chairs where the stools were. The restaurant did have a nice vibe. read more

This place was hopping with customers in a somewhat substantial line and they were cranking out orders pretty rapidly which was impressive since everything seems to be made to order. I was lucky in that there was no line when I arrived so I only had to wait ten minutes. It's a fast-casual kind-of-place where you order, they give you a number, and then they call it out for you later. I got many items to go and the Pinchos and seasoned fries were definitely the best of the lot. On the other hand, the burger was cooked until it was the consistency of a charcoal briquette. I kinda figured this would happen when they didn't ask me how I wanted it prepared. I think the default is well-done-to-a-carbon-like-substance that isn't a diamond. read more

This was such a good place to eat lunch at. It would be great for dinner to. I had a chimichurri steak salad bowl that was so amazing. Very well made medium rare steak just the way I like it. The salad was fresh and had a good variety of vegetables with black beans. I would recommend for a lunch or dinner date. Good selection of beers as well. read more

PINCHO - The chimichurri steak salad bowl with a a side of tostones. - Burgers Near Me - Hialeah, Florida

Best food in Town. Our kids love it as well. Try the rice bowls, burgers and my wife's favorite the chicken toston. read more

PINCHO - Best food in H Town. - Burgers Near Me - Hialeah, Florida

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One of my favorite burger places hands down! The pincho burger is my favorite, it has so much flavor! I love that pincho always gives you the option to add a fried egg, that's always my go to! Their loaded fries are also very good! Pincho is always clean and the service is quick! Your order is usually ready in 15-20 minutes even faster if it's not too packed! It also has cute decorations & lights! read more

PINCHO - Pincho burger - Burgers Near Me - Hialeah, Florida

Not too shabby. The rice bowl was good but it felt lacking in some way. There was SO much rice but not enough of everything else. The ratio wasn't well proportioned and I ended up leaving rice because there was so much. The sweet potato tater tots were awesome and the apple butter with them tastes like Thanksgiving! My boyfriend got a burger (can't remember which) that he liked but it was made well done. They never asked how he wanted it so we weren't too disappointed since we didn't have a set expectation. I wish they would ask how you like it done though so they can meet everyone's preference. Customer service was good and the place was clean and organized. Overall not a bad experience. Maybe I'll just have to try a different item on the menu and have to sepcify how we want our burger made. read more

PINCHO - Burgers Near Me - Hialeah, Florida

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One of my favorite local places to go is Pincho Factory. Love the versatility of this place, you have choices. If you want to pig out and get a burger you can or get something a little healthier you have options. Its not just your typical burger spot. The Hialeah location is great. The restaurant is always clean and the service is always good. However there is a disclaimer. This place is quite pricey a burger, fries, rice bowl and one beer ran me almost 30 dollars!! For me and my daughter. But once you take a bite of the food you kinda forget about the price. I mostly go here for the burgers since shake shack is too far Pincho Factory is definitely the runner up and honestly the cajun fries are the best fries ive ever had. And they have a couple of beers on draft. My daughter likes the chicken rice bowl with rice and black beans and veggies. The chicken is moist and the beans are actually pretty good not bland. Great place to go with the family for a meal or just indulge in a great burger. I recommend pf and will definitely be back soon read more

PINCHO - Chicken rice bowl - Burgers Near Me - Hialeah, Florida

Amazing tasting burgers great service and good energy. I will definitely be going back

Wow I didn't know what all the hype was for Pincho Factory but I get it. This place is great and the customer service, I can't begin to express how good it was. The guy who took my order Edgar was quick to point out the happy hour and his favorite thing on the menu. I went with his recommendation and ordered the Tostones Burger and a 305 golden ale with a side of fries. I love the fact that they have a lot of local Brewers on tap at this place. It really gives off that Miami vibe. It wasn't too busy when I visited so they were very tentative to the satisfaction of my experience. The tostones Burger was delicious, 8 out of 10. My only issue with the burger is that I didn't know how to eat it and when I grabbed it with my hands it was pretty messy. I needed a few napkins to clean off my hands. This would definitely not be a burger to order if you're on a date or trying to impress someone. The beer was delicious and the fries were cooked to Perfection. I can't stress enough how great the service was here and the food was on point. The decor for the restaurant is right out of a Chipotle but it works. I haven't been able to try this restaurant because I live pretty far from Hialeah but when I am in the area I will definitely make it a point to come back here. I really want to try the other things they have on the menu but I felt it would be too much food and a lot will go to waste. So next time I'll come back with some friends and have a tasting. PS if the restaurant is reading this, you really have a great employee in Edgar your cashier. Not only did he recommend a great burger but he also recommended the sauce for the fries and what to get on my next visit. He knew about his restrictions on serving alcohol and was very on point as to cleaning up after the customers. Great employee that shouldn't go unnoticed and taken care of. read more

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I have not seen this location open up for in door dining, but we've been ordering takeout for sure during the pandemic. You can order online or have it delivered. They have specials that are available for a limited-time only such as the vaca frita Philly cheesesteaks . I recommend you keep an empty stomach before eating here, all their food is delicious and filling. I've had the toston burger twice, and my favorite bowl is the vaca frita bowl. Their fries are ok, nothing out of this world. Staff is also ok. This location gets 5 stars because all of their menu is not only edible but enjoyable. read more

PINCHO - Latin bowl with vaca frita - Burgers Near Me - Hialeah, Florida

Great food, I love coming here with my family and friends and it never fails us. It's a chill environment and they have a good staff.

We didn't have time to actually make our first trip a dine-in experience so we called our order instead. I ordered a buffalo chicken sandwich, their blue cheese burger and sweet potato tots. It all came up to $21 and some change. My husband and I preferred the blue cheese burger over the buffalo chicken sandwich. The burger was a better grade/quality of meat than regular fast food chain burgers, it came on a nice soft artisanal pretzel like bun and was topped with carmalized onions, very nice meaty slices of bacon, chunks of blue cheese crumble and I want to say a garlic sauce (not sure). The meat was tender and moist and not overly cooked. The buffalo chicken sandwich was garnished in carmalized onions, hearty slices of bacon, a orange sauce and had a thick coating of some kind of garlic spread that over powered the buffalo sauce which even though it could be visibly be seen we could not actually taste it. It was a hefty portion of chicken breast that was tender/juicy and served on a similar bun. The sweet potato tots came with a side of apple sauce like dip/spread. But the tots without the sauce was sweet enough already. The tots were soft and not hard and our little one enjoyed. Will try again in the future and select something different from the menu and/or visit a different location, also. Tip: You have to call for pricing. It is not available on their online menu. read more

PINCHO - Burgers Near Me - Hialeah, Florida

The food IS AWESOME a true Latin taste unlike that wannabe Latin taste from places like Chipotle. My wife and I changed from Chipotle to Pincho because of this, we highly recommend it! read more

The best place to eat a pincho plate great services and delicious food plus clean place.

Good evening just encountered the weirdest thing. So called random people taking random pictures of us while eating and felt like they had the right to do so. Are these people legit?? At first the manager said she didn't know them. When I called the cops to file a report the manager said they did! Bad service and customers should be warned. I asked those photographers to stop and they continued. read more

I'm in love with the Toston burger at Pincho's Factory. However, I've been on a vegetarian detox and decided to get a veggie version of the Toston. It was an amazing, flavorful black bean burger. Ordered it along with the sweet potato tater tots which were good but I think my friend's cajun fries were more tasty. My friend also ordered the California chicken pita which she enjoyed along with a ginger ale made from real cane sugar. The staff brings the meal to your table and everything is made to order. read more

First time at this establishment, staff was helpful and friendly. Food was just ok. My husband's veggies were ice cold. Staff made it right. I will not seek this restaurant out. Hamburger was tough not much flavor. Restaurant was clean and very nice inside sad the burger was so little and tough. read more

The second you walk into Pincho, they welcome you and eager to answer any questions you might have. Love that! It's been A while that I've been to a Pincho and the first and last time I can I only had cheese fries so I was eager to try something new! Social media helps you narrow down what you might be looking for, when it was time to order I just showed them a picture, kinda funny. Once you order you sit down with a number and wait for them to bring you the food, and once you do they constantly check up on you making sure you need anything. I enjoyed eating there and I'll be back again read more

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The food here is amazing. I really do enjoy it. They have exceptional customer service. They also have my food fast I never have to wait. The chicken is so tasty and they give you so much food for the price. Quantity and quality are awesome. I highly recommend this place. read more

I ordered and it was terrible. The meat was frozen the tostones where cooked in old oil.

I've eaten here dozens of times. The people are nice and food is good. BUT. Their app sucks. I literally haven't gone back in months because of it. About a year or two ago, it auto added 15-20% tip with no option to modify the tip (I like tipping in cash)...well, that got resolved after a few months. Recently a few months ago I saw I had rewards and decided to make an order the next day. When I log in, I have no rewards. So I make a complaint on the app. The customer service was atrocious, they said it was an error but didn't say sorry about that they instead said yeah it was a mistake you don't have anything. The minimum is a sorry for YOUR mistake. I had to ask for one. They took days to get back to me before doing so and only after I said I'd contact the BBB, then I asked for management and never got a reply. Maybe it's pride. Maybe it's ego. I genuinely used to love eating pincho but I won't go where I'm disrespected, particularly since I usually ordered pickup or delivery and I mainly would deal with the app. If they change the app maybe I'll go back, until then my money and my family, friends etc. (all who suggest pincho) will not be eating there. My mom suggested it today and we're getting fritas instead. I just can't do it. Maybe I'll eat there in person one day, maybe, because it's really the app that's the issue. read more

Hialeah Pincho is always spot on! Black Magic Burger is my faves with double patty and pickles with a side of queso frito.

I was looking for a burger place so I got on yelp and closest one was pincho Factory, Never been here so I decided to give it a shot. As I walked in I stood towards the back not sure what to order, that's when Armando the store manager approached me and asked me if I needed help. He recommended The October fest burger, which was hands-down the number one burger I've ever had the fact that he took the time to speak to me and explain the menu was great awesome customer service. Wish more places where read about their customers as much as here. read more

PINCHO - Burgers Near Me - Hialeah, Florida

Awesome place, can't believe I had never been here. I ordered the toston burger and omg was it delicious. Meat cooked perfectly to medium with an add in of queso frito. Every bite was delicious. Also the Cajun fries were so good. Thin crispy fries with some creamy sauce over it and little cooked onions... finger licking good. Everyone in our party seemed happy with their food selection. Also there was some good beers to choose from and even wine. The soda machine was super high tech and my cousin was having a blast with it. The whole decor of the place was very cool. If you haven't been there you are missing out... make a stop. Totally worth it. read more

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The food was delicious, I tried one of their seasonal bowls - Mediterranean with chicken, a curry sauce and white rice.. very good ! My fiancé ordered a burger with signature fries, both very deliiii. Will definitely be returning... just FYI they have an open kitchen so you may leave smelling like a delicious burger lol read more

ABSOLUTELY PHENOMENAL!!! From the food, to the service and the environment. The food came out quick and every single thing we got tasted amazing. The tostone burger was juicy in the middle and crunchy on the outside. The sweet potato tots were a perfect side dish. We finished off with the fried cheesecake, which was the perfect ending to this fantastic meal. Definitely recommend coming here. Alfredo is the manager and you can tell he's running a place that is top notch! Every employee was so pleasant and helpful. I will for sure be making a visit here again! read more

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Service is not good. Received wrong order now twice from this location. On line menu is not current. They blame the Door Dash and Uber Eats for their business mistakes for not having an updated menu. If they get the order correct than the food is good but it's not worth the money to deal with incompetence from this company when they mess up. Too much of a headache instead of enjoying a good meal. I'm not sure why I have to tell a business that they are messing up on basic stuff like an online menu. The manager told me to come pick up the correct order when I made a food delivery order and was charged for food delivery. If you ask me that's pretty absurd. read more

I came here with my wife and friends and left full and happy. I had the egg burger, and added a brick of fried cheese. Maybe not a brick but it's just as big. The patty was cooked perfectly, as was the over easy fried egg on top. The bread was soft as if it just came from the oven. Lest I forget the order of sweet potato tater tots that is only made better with the side of apple butter. I washed it all down with an El Jefe beer from our local craft beer shop JWB. This is a must-stop place to eat. Period! read more

PINCHO - Burgers Near Me - Hialeah, Florida

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I think I've found Miami's best burger: great gastro-pub feel, prices that aren't overwhelming (I think all burgers, beef or chicken, were under the $10 mark), doesn't have the "chain restaurant" vibe, even though it's growing. Enthusiastic greetings when you walk in the door, clear menu and pricing, and lots of inventiveness in the burgers. I went with one with a fried block of cheese: really food, but I should've started with their base burger as a benchmark and worked up. I was alone, and it was lunch, so I did t want to order those amazing looking sweet potato tots, but next time... The buns are clearly fresh: brioche, delicious - you can tell these babies are meant to bear the weight of some of the burgers with lots of toppings. I've been reading good things about pincho forever, and I have to agree it's one of the best. Would like to see lunch and/or combos (with side and drink), but otherwise no complaints at all. read more

I decided to change things up a bit since I visited 3 times before and always ordered the tomaron burger. This time I ordered the poncho burger and it was delicious. The meat was so tender and fresh, an incredible mix of flavors and freshness. Top burger I ever had without a doubt. I also ordered a 305 beer, equally good and fresh. The customer service at this place never disappoints. The staff seems happy and it shows by how well they take care of customers. I will be back no doubt! read more

PINCHO - Pincho burger w/ cajun fries - Burgers Near Me - Hialeah, Florida

Went in yesterday to Pincho again on their special 627 day with the special of their 627 Ale and pincho burger for just $6.27. I want to thank the manager on duty and Caroline who took my order and made sure our food and service was to perfection. Thank you guys so much read more

PINCHO - 627 ALE - Burgers Near Me - Hialeah, Florida

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First time at this location (previously went to the one in Pinecrest). I didn't love the food I got the first time around but I was determined to give this place another shot. I found this location on the way to pick up my grandma for lunch and figured this was the perfect opportunity. Parking was empty so we had no problem finding a spot. Once inside you can tell the restaurant is pretty new. I love the simple decor and cleaniness of it. I also love the concept, however the excecution just isn't there. I ordered a chicken pincho with a side of cajun fries (pink sauce on the side). My boyfriend ordered the tostone burger and my grandma ordered the steak pincho with a side of tostones. My chicken pincho was very bland. Oddly enough when they brought out my order the chicken was orange, as if it was seasoned with buffalo sauce. It clearly isn't seasoned with much of anything. I tried dipping the chicken in the chipotle sauce but that was even worse. The fries tasted funny, almost stale. Or maybe it was the onions. Either way I couldn't eat them. My boyfriend really enjoyed his burger. I will say the tostones were delicious, especially when dipped in the cilantro sauce. I really wanted to love you Pincho Factory, but twice I have been dissapointed. I would like to add that after my first review of the Pinecrest location the manager reached out to send me a gift card so that I can try their restaurant again. I appreciate their efforts and customer service but don't see myself returning. read more

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Awesome food and service always love ordering the pincho burger and the Cajun fries something I can eat 100% of the food and not feeel terrible afterwards! read more

PINCHO - Burgers Near Me - Hialeah, Florida