Amazing customer service!!! A doordash driver stole my food and they sent me my order again with no charges. I love these guys read more

Just had an early lunch here today and I was incredibly disappointed. I ordered the toston burger with a side of tostones. The amount of salt and pepper on all my food could be lethal for anyone suffering from blood pressure problems or a heart condition. I had to use 3 napkins to dust off all food items. I took pictures because you have to see it to believe it. The salt and pepper on the floor is from the top toston on my burger - just one toston! The salt/pepper mix on the paper plate is from 3 tostones as my fiancé dusted off the fourth on his own plate. I couldn't truly enjoy the food because it was still salty after my attempts. I left with a tingle on my tongue and lips from the excessive salt and pepper. I've eaten at this location around 6 times and this has happened the last 2 times. And I had asked the order taker to have them put very little salt on my food since it happened on my prior visit 2 months earlier. My fiancé refused to let me complain and request a replacement because he thinks they would tamper with my food. He simply said we would not return. We were served quickly but the restaurant floors are very slippery and I could not find a single trash can anywhere. I won't eat here again. read more

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Tried Pinchos while visiting Miami, loved it! At 1st glance It reminded me of Kabobish here in GA... The difference is the seasoning, (not spicy), Yay! Quant spot, good for family/date night. The rice was surprisingly good, for white rice, it had flavor. read more

PINCHO - Tried Pinchos while visiting Miami, loved it! At 1st glance It reminded me of Kabobish here in GA - Burgers Near Me - Miami, Florida

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Ive eaten at another pincho factory before and loved it so I'm gonna give them the benefit of the doubt and say I just had one bad experience. I ordered the chicken toston burger (?). Lol and it was just very undercooked. I could still see pink in the chicken and so I left most of it. I'm gonna try this location again and perhaps get something else next time. read more

I was here about a week ago for the first time. I've always wanted to try the tostone burger. I finally tried it and was not disappointed. It was delicious and their fries are great also! The staff was extremely friendly. I was there alone and they offered to refill my drink so I wouldn't have to get up and brought me extra napkins as well. I thought that was nice of them. I had a great experience. I'll definitely go back to try some other items from their menu. read more

PINCHO - Tostone burger and fries with pink sauce... delicious - Burgers Near Me - Miami, Florida

best delicious burger!! rea good food , great prices and calm environment.

Great food, hot and fresh, great service and people. Ms. Chamelle at the location on 12590 SW 88th street made us feel at home with her hospitality and provided us with amazing service, me and my wife almost felt we were eating our meal at home! read more

Absolute incompetence. I try to make an ubereats order and in the time I'm putting my order in they paused it. I call to confirm if the uber is turned on and and some guy says yes, it's on, I ask him to please check it because it's not taking orders, he hangs up. I call back, and the next person tells me ubereats is on. Once again, it's not. I call back a 3rd time and speak to the manager (Sharon, I believe) and she tells me her co workers don't know how to operate ubereats. Then who does it?! I'm not stupid, I work at a restaurant and deal with ubereats all day. Of course you know if it's on or you paused it. How do they even run this place? If yer gonna lie to a customer, keep the lie going and don't get caught cause then you look like a fool, like right now. read more

For a toston-craving! Every so often, a Boricua needs some good tostones! I always order the same thing...the Toston Burger or Toston Chicken Burger...yum. :) For an extra (fattening, but satisfying) experience, add the fried cheese! Yes, greasy--but you didn't come here for the salad. Delish! read more

Carlos's customer service was TOP NOTCH !! He took my order very well and was super friendly ! I got my order in a timely manner and correct! I ordered the chicken kebab, the pincho burger and fries it was soooo delicious !! Can't wait to visit again and to tell all my friends a great spot for lunch! read more

Just moved here from California and haven't really encountered very many good eateries..this will be MY GO TO SPOT. THE FOOD WAS DELICIOUS and the customer service is spot on. The Owner actually goes rio east table to ask if u need anything and how ur liking the food. Those are SKILLZ.....GOOD FOOD AND GOOD SERVICE. I recommend the toston burger, cheeseburger, blue cheese burger, fries and the BEER is GREAT!! you GOTTA TRY IT read more

The place is small it is very cute and the painting on the wall gives it a lot of respect to the businesses around in that area. let me tell you the hamburgers are to die for and the service very pleasant and very inexpensive. read more

PINCHO - Burgers Near Me - Miami, Florida

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Wow. The Service , The Food, The Whole Restaurant is just magnificent. I salute the management team and the fellow employees who do an amazing work. read more

Great place for a cheat meal. Everything tasted very fresh and it was obvious that they use high quality ingredients. But what will definitely bring me back again is the service - everyone was incredibly warm, friendly and helpful. I tried the quesadilla burger which was the May special. It was so good that I hope they'll consider adding it to the regular menu. A different, meltier cheese would be nice in the quesadilla, but otherwise it was spot on. I also tried my husband's fresco hot dog. I'm not big into hot dogs but this one was top notch! We shared an order of bacon ranch fries ... good, but next time we'll get them plain because the sauce was a little overpowering and the fries would have been delicious without them. read more

Restaurant is in an ideal location and has definitely added life to the shopping center... There was quite a line during our visit, getting a table was a bit of a task but manageable... Food came out cold, some of the meat plates ordered were a bit overdone... The staff can't keep up with the traffic, tables take a long time to get cleaned... The Pincho Factory on Bird Road was fantastic, was hoping the new Kendall location would be just as good... Unfortunately, I'll be going back to the Bird Road location... read more

2 stars for service, I actually went for the fritanga burger but of course they didn't have the cheese so I ordered a steak pincho, it was very salty, my husband got some burger (can't remember the name) super salty as well, same thing with the cheese fries. Maybe one day we decide to go back for the cartel hot dog (it looks good) read more

Turns out Google had the wrong phone number listed on it search. I was able to edit/suggest a better number, so this type of thing doesn't happen to others. read more

the food was very good, there service was quick and the place was clean 10/10. jose and steve were very nice. steve did nice a magic trick and hotdog impression. read more

Great service, good food. What else can you ask for. Someone in my party ordered a Toston burger, but wanted a toston chicken. I told the waitress, she said no problem and made a customer very happy. read more

PINCHO - Great service, good food. - Burgers Near Me - Miami, Florida

Serving raw chicken on a skewer! My chicken was raw from the inside! Be aware! Called and manager seems to get that complaint and did not care much read more

Very surprised and disappointed with our visit to this Pincho location. Dropped in for a late lunch yesterday and was told that they were currently cash only. Not our preferred method of payment but that's okay. Then my husband ordered a beer and we were both horrified by the amount of fruit flies that swarmed out of the drip tray when the counter attendant began pouring beer. We quickly told her no, thank you. She seemed unconcerned by our disgust at the lack of cleanliness of their tap system. We decided to risk it and just get food, which was good. Burger was cooked perfectly and the salad was perfectly coated in dressing. Their fountain drink system was not very clean and seemed to not be functioning properly. I can understand being understaffed, but the overall lack of care or concern for cleanliness (the tables and floors were sticky) was very offputting. Hoping they're able to address the cleaning issues because their food has always been delicious. read more

Solid spot for burgers & fries. Wish they had some healthier options but overall good.

I love pincho factory food, but this particular location is not my favorite. 3rd time there and they don't ever get it right. It wasn't even busy. I got my salad to go and it had NO cheese inside,barely any greens, or almonds or raisins, I do pay $10 for a salad it better be a good one. and the time before that the chicken was so salty I couldn't eat it. The staff is friendly but that's not enough to run a business. read more

I just discovered the Pincho Factory on Kendall Drive next to the now defunct HHGregg Store, and I was blown away by the Bacon Cheddar Ranch fries and their monthly special Vaca Frita Grilled Cheese... awesome flavor combo.. I can't wait to see next month's special... read more

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Love their Hamburgers!!!! Specially Pincho Burger.. meat taste delicious and sauce too... Place is clean.. sweet potatoes a little bit grease read more

The food is very flavorful. The beer is on point but why you waste so much at initial tap astounds me. Bring back the Cesar. That was the best salad on the menu. Cesar steak pita ruled! MIA brewery has a cucumber alcohol infused water. Stop over and try. May make a good add to you alcohol stock. read more

Finally they built a place in Kendall, and it was worth the wait. They have plenty of great options and not too fancy that they use weird ingredients. Just enough to give a burger a spicy of life and it's unique taste. I had the regular burger with bacon and fried queso. It was excellent! Nice and juicy patty good size and filling. The queso gives it a nice taste and works great together! read more

PINCHO - Regular burger with bacon and fried queso. - Burgers Near Me - Miami, Florida

The time has FINALLY come! Pincho Factory has made its long-awaited launch in Kendall! I think I've been waiting for this moment since 2010 when I first discovered Pincho Factory on Bird Rd and fell in love. I really wanted to join the 4/20 launch date, but when once I saw that line.. I thought, "De madree!!!!" I came back the following Sunday extremely hungry to yet another line :(. Totally ok though, the hype is real (and it will be for a while)! I ordered the rice bowl with steak and my boyfriend ordered the bacon + blue burger with bacon cheddar ranch fries. First of all, this place was EXTREMELY packed. The line was always consistently almost out the door and all tables were taken. It's great to see this place popping like this though! Seeing this, I suspected we'd wait a while for our food. We ended up waiting a lot longer than expected, but once we did get our food it was that much yummier. My bowl was delicious and did not disappoint and my boyfriend's burger was awesome too! I wasn't impressed by the fries, though. They tasted like they had been sitting out for a very long time and the cheese was this weird gooey transparent substance that looked like egg whites. I had to trick my mind into thinking it was really cheddar cheese to keep eating it, but then I realized it wasn't working. So the fries weren't all that awesome, but everything else was and the service was fantastic for being so crazy in there! I can't wait to go back and try the Fritanga burger for a quick heart attack when the Pincho Factory craze in Kendall has blown over a bit. :) Definitely, check this place out when you get a chance! read more

First time going and let me say food was on point. Had burger with American cheese and queso frito. As well as fries with cheese, ranch and bacon. Staff was friendly and helpful. read more

PINCHO - Burgers Near Me - Miami, Florida

So happy they opened a Poncho Factory closer to me! This place is both affordable and delicious!! The Fritanga burger is the one burger that makes noise here but I love the Eggn Burger!! The sweet potato tater tots are amazing and the Cajun Fries are to die for!! I look forward to becoming a regular here and bringing a lot of friends and family as well!! Also, the staff is very friendly and I came in 30 minutes before closing and felt as welcomed as a mid day customer! read more

PINCHO - Burgers Near Me - Miami, Florida

This is my second time here. The service and food was great. I highly recommend the toston burger and pincho burger. I will definitely be coming back. They also deliver through Postmates! read more

PINCHO - Burgers Near Me - Miami, Florida

The food is ok but this is the last time we come here . It took us 30 min to get my wives toston buger to our table -- 2 burgers for 27.00 way too much for the time and quality -- forget this place -- many other burger joints in Kendall and MiAmi so adiós Mo fo ! read more

Long line took forever. The girl who took our order, Jasmine, looked like she would have rather been anywhere in the world than working. I don't expect employees to kiss my butt when at a restaurant. But at least try not to look like you hate your life. I had to clean my own table since all the empty tables were dirty. I ordered a veggie burger. There was no indication in the menu board that cheese was served on that burger. (Or else call it a veggie cheeseburger!) I'm vegan so I had to scrape off he surprise layer of melted cheese. I also ordered tostones. They tasted like cardboard coated in a thick layer of salt and pepper. Overall I was really underwhelmed by the food and service here. Edible food but not a memorable experience at all. read more

The reason why I am giving it two stars instead of one is because one of the food items was good. First, it was pretty warm inside the location. It seemed that they were keeping the thermostat very high or the AC was not on at all. I ordered the Fritanga burger. This was terrible. The burger had no taste. I felt I was eating cardboard. The meat was dry and tasteless. My husband ordered the Aji chicken bowl. He enjoyed it. Finally, the floor near the soda machine was wet, sticky and slippery. They have a rug which was completely wet and disgusting. read more

Food was good, but service is terrible. The place was half empty, but we only had a choice of one place to sit, as it was the only table without empty used dishes on it. The entire staff didn't seem to notice or care that the place looked like a giant hot mess. The whole time we were there only 1 table was bussed. No napkins available until I asked. And no straws by the messy soda fountain. read more

The reason I only gave them 2 stars is because they charge you almost $7.00 more to add another protein on top of the $2 they already charge if you want steak, if you order a bowl. If you just get it as it comes they literally jip you on the meat. Now, the bowl tastes great but when you're feeding more than one person the total quickly adds up. For 3 bowls I was going to end up paying $60. That's just ridiculous. For that I can settle for chicken kitchen and get a large bowl for just $8 and they dont charge a crazy amount for extra sauces or chicken. Really disappointed with thier prices. read more

This place has really really yummy menu items! I'm only doing 4/5 instead of 5/5 because I feel it's a touch pricey and the portions could be heartier. Aside from that, I really enjoy the food here. Their options are creative and tasty. read more

Love their burgers!!!! Has a real meat taste! Also French fries and sweet potatoes! Really really good

From a small store on bird road to a Miami chain. The Kendall drive location seems to be best. Salads are good and burgers tasty.

This location is always filled. There's a good reason why. The food here is phenomenal. It's really well staffed so that the food doesn't come out too late after you order it. They also pass by to assist if needed. Really convenient. Now let's get more into the food portion. The only thing I've tried (3rd time visiting) is the Tostone Burger and I doubt that's going to change anytime soon. Absolutely one of the best burgers I have encountered to date. I'm usually a fast eater but the burger has so many flavors that I take my sweet time soaking all of them in. Definitely a must if you've never tried it. read more

PINCHO - Tostone Burger - Burgers Near Me - Miami, Florida