I needed a shirt and a pair of pants cleaned for a wedding. I procrastinated and took them in on a…read moreThursday. I asked the guy when I could get them back. He told me Monday. I explained that I'm going to a wedding on Saturday and he told me no problem. Each piece was $5 and they prefer cash payments. I was nervous about time frame and went in later that day to double check about getting my clothes on Saturday. She assured me Saturday by 10:30am. I showed up on Saturday at 10:30 and viola my clothes were ready. I appreciate the quick turnaround. Keep in mind the price on your ticket are for the clothes and tax will be added at pick up. Also I think I looked great for the wedding. Thanks

Very good service customer service and quality. Will be…read moreback again very soon. Reliable and clean

Nura is great, very capable at cleaning even difficult items like delicate sweaters, highly skilled…read moreat alterations and this is a friendly, family business.

What a fantastic result! I'm 5'7" with a long torso and short legs, so my dresses are always long…read more I brought a dress in that I'm going to wear to my nephew's wedding so I want it to be perfect for the day. I had it shortened (to the ankles) and it has a tulle overlay and material underneath with is a hassle to get the best results and I needed the bust closed up a little. Greatly priced too as I'm quite frugal. I could not have asked for a better job done. She doesn't have 5 stars for nothing! I'll be sure to bring any and all things that I need altered.....I also live in the downtown area of chicago, so this is a little trip to me to get to, but totally worth it.

Look, I consider myself at least a semi-reasonable fellow. Mistakes sometimes happen, and sometimes…read morea business has the misfortune of a mistake happening with a customer's first visit. Yet, it is how a business chooses to respond that makes the difference. Case-in-point: one of the shirts I dropped off was a victim of a battle I'd had with a bowl of ramen. The result was tiny oily stains on the front. Generally, dry cleaners have no issue with stains of this kind. Further, when I asked the gentleman behind the counter what chemical they use, he stated it was "Perk" (writing it out). I will assume he meant "Perc"c as in "Perchloroethylene", a chemical which dissolves oil. All this to say, when I picked up the shirt, the stains were still there. I called this out, and asked "Isn't perc. supposed to dissolve oil?" The response given was that the machine was very full. (By the way, isn't Perc banned in Illinois?) I am confident I pointed these out, but even if not "We're sorry, you did not call out attention to these so we were unaware" may have been be reasonable. What was said was not only a poor excuse, but also an indication of a half-hearted job. Stuffing a machine so full it cannot clean means nothing inside gets effectively cleaned. Now, I want to give them some credit where it is due. When the shirt in question was redone, the stains were gone. The other items I had cleaned were also done properly, and I've no complaints. Other than the half-hearted excuse, it seemed the clerk was knowledgeable, as he suggested which items should be laundered, and which should be dry cleaned based on their material, however, I am not sure how much confidence I have with this, as I'd been having these items laundered easily dozens of times without issue. Thus, based on my experience, Newstyle did a solid job making my clothes clean and pressed - however, this required two visits, seeing past an excuse, and comes with the caveat that the machine in use may be stuffed over capacity and thus unable to clean effectively.

Newstyle just relocated, and sits right on Broadway and Bryn Mawr. You can't miss it; thanks to it…read morehaving lights, and being easy to identify. Posted a picture as well. It's literally 100 meters from CTA Bryn Mawr. As for the place itself it sells clothing also along with cleaning, and alterations. You can purchase leather jackets, jeans, trousers, suits, uniforms, and other items at Newstyle. The price is great at Newstyle, and I'm very well sure that i will return in the future for cleaning my clothing items.

I am shocked at the recent reviews. I have seen how they treated myself and other customers for…read moreyears and they are always nice, pleasant and accommodating. The price is still very reasonable and my clothes look amazing. They have recently had staff changes to help serve their customers better. They recognized some issues and actively fixed them. This makes for smart business owners. And they always have dogs treats when my dogs accompany me.

Went in to have my winter coat dry cleaned and a small (1/4"x1/4") L shaped rip repaired. The staff…read morewere very friendly. However, when I picked up the coat I found that 1) the coat was not completely cleaned and 2) the repair looked like it had been done by a drunk person. The small tears are now replaced by a wad of stitching the size of a quarter and I'm not sure it can be fixed. I'll have to take it somewhere else and see. Long story short: I would not recommend this place as a cleaner and DEFINITELY not as place for repairs or alterations.

I found this place on Yelp because I wanted a place that did dry cleaning and alterations to alter…read moremy wedding dress. They did not disappoint. My mom couldn't understand why I would drive an hour to get my wedding dress altered but when she saw the quality of the work she was impressed. I wasn't going to get the dress hemmed but thankfully they suggested it. I would have tripped walking down the aisle! I came in two and a half weeks before my wedding that the dress was ready 10 days later without an extra charge.

Quality and speed Last Minute for alterations was excellent…read more Located north of Loyola was a bit far but worth it

I bought a few things in to be mended. Not only did they do a great job, they are so reasonably…read morepriced. I love this place and I am so happy to have found it.

Fair prices and good service. Great location; prob. will take more garments there. Next to cafe I…read morego to sometimes as well. Only a block from the lakefront.

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

They're a little pricey but they do an amazing job! I wanted to find a place I could trust with my…read morefavorite winter coat. It had a big tear around the inside of the arm and needed repair. And they did an amazing job! Very happy with the results. Plus I had it and several other coats dry cleaned. 10/10 stars! Plus, just how nice the place looks and the friendly staff made me like it a lot. Will definitely be going back.

I was originally supporting another small cleaner business in Andersonville, and wasn't thrilled…read morewith the customer service so my handy dandy Yelp came through to help me find a better alternative and Loyola Cleaners popped up. Here's my 2 cents... 1. Customer Service 5/5: the business owner is Enrique (I think) is professional, kind, and goes above and beyond for his customers. 2. Cleaning 5/5: Clothes always come back looking brand new! 3. Price 5/5: Very reasonable, dare I say cheaper prices than other local cleaners. I found my new cleaners!

Provides excellent and friendly service. They will accommodate speedy requests, and my clothing is…read morealways returned in a pristine state. I have lived in Rogers Park for more than 20 years, and this is the best dry cleaner in the area.

I really want to support businesses like this given the environmentally friendly approach, but the…read morepricing makes it difficult to justify as a regular option. At $15 for pants and $5 for a dress shirt, weekly drop-offs become extremely expensive very quickly. While I appreciate the mission and the quality, the cost feels out of reach for everyday use. I'd love to continue supporting this type of service, but the pricing structure makes it challenging to do so consistently.

First of all if you go on to The Greener cleaners website you'll see, (if they haven't taking it…read moredown yet, thank God I've taken screenshots for the attorneys) they ask you how you want each and every individual item cleaned. After taking 3 hours out of my busy day I wrote down instructions for all of my wash. Not rocket science whites get hot water, bleach, and a snuggly softener in the dryer. This would include Sox t-shirts sheets and towels. On the other hand clothes that were darker in color would receive tide, cool water and a Snuggly in the dryer Finally and most importantly I put all fleece items which were a robe and a pair of pajamas must be washed separately as it says so on the cleaning instructions that are sewn into the garments. And because these are brand-new I emphasized it. But despite that I got my laundry back after paying $66 and everything I had sent them was destroyed. The 12 pair of new socks I had all were full of NUBS, and were pitch black on the bottom. My white t-shirts were all stained from copious amounts of beverages I dropped on them since I have MS. Everything else that was white, including my towels were terribly stained, nothing looked clean or remotely clean. It looked just like it had been folded. My box of snuggle never came back to me. Fast forward to a week after getting this bag of ruined clothing. I telephoned for the 10th time hoping not to get voicemail again and to my surprise I was answered by an Hispanic women. I explained to her nothing was cleaned, not even close to my satisfaction. It all looked as if it wasn't washed it all. That's when she told me," we don't follow your instructions, we just take whatever is in your bag and throw it directly from your bag into the washer. I said are you kidding me? You don't even separate things? NO, she said again," are you not listening to me"? We just take them from the bag and throw them directly into the washer. Well I want my 66 fucking dollars back. These clowns couldn't do wash if they were given a manual, which is what is so GD hysterical that's exactly what I gave them. Now every one of my socks, all of my hundred dollar t-shirts have NUBS on them. Now rags. Avoid this wash and fold service place like the plague, they are. A bunch of numbnuts. Oh and I forgot to tell you, I WAS TOLD BY THE OWNER, (AND THE HISPANIC WOMAN) they NEVER, UNDER ANY CIRCUMSTANCES USE HOT WATER ONLY COLD. So that exercise where they had me fill out how to take care of all of my clothing was just that an exercise for me because for them it was bullshit. They had no intention of washing anything the way I had asked them to wash either by email or by written instructions included in my laundry. Save yourself some money and go somewhere else and I wouldn't even give them one star but it's a prerequisite on this site.

I wanted to love Isel's Cleaners, I really did. Maybe the employee here is right; maybe I'm just…read moreunlucky. According to her, I am the only one with these issues. If it were a one-off, I would be more understanding, but it seems as though more times than not when I'm here, something goes wrong. Also, as an aside, perhaps it's not the best idea to tell a customer who is upset that things are constantly going wrong that he's unlucky. Let me give you a core example of what I mean. In summertime, I brought in a down jacket to be cleaned and repaired after I fell off an e-scooter. Oops. The quoted time for the jacket to be cleaned and repaired was a week. I gave them two, and the jacket wasn't done. Once again, I was quoted a time of a week. I came back in two, and the jacket still wasn't done. The response given was that, and I quote, "You don't need it." Well, you know something? Maybe I don't, but you don't know that for a fact. Maybe I'm going to Greenland or something. Don't promise something if you can't deliver it, and especially don't do so twice. There was another incident where I was almost given a shirt that wasn't mine. Thankfully, I am the kind of weirdo who more or less knows the labels on the insides of his shirts. I recognized it wasn't mine. This did recur a couple months later when the shirt I was given was definitely not mine - I could tell by its pattern and design, which again surprised her. Yes, mistakes happen, but it's weird that this happened twice. I can only imagine if I had taken someone else's shirt home by mistake, and then that person would have come back saying, "Where the heck is my shirt? Why did you give it to somebody else?" There was also an incident involving another item I gave them to be cleaned, where the company to which they outsource out did a poor job, and there was still a stain. So, the item was sent back. When I arrived, I found the shirt wasn't done, and I wasn't notified beforehand. Okay, fine. So, I came back later at the agreed-upon time, and the shirt still wasn't ready because the company to which they outsource their cleaning still hadn't done a good job. I received no notification of any kind. At this point, I said, "Enough is enough." I took my items back, I took my money back, and I took my items somewhere else. Let me close on saying this: The employee here is very kind and very sweet, and the prices here are almost unbeatable. I urge you to give them a chance assuming: 1. You are in no hurry. 2. You carefully check to make sure that the clothes you get are your own. 3. Don't give them any expensive or valuable items in case they're accidentally given to someone else.

Elva did the best altering job for me! She is an excellent seamstress! I recommend her very…read morehighly!'