We just had a new state of the art electronic Air-conditioned by Pineapple Air Heating and Cooling. Owner John Provido immediately came to our home assessed the issue with our AC and provided us with an excellent estimate on a superb state of the art air-conditioner. John and his staff technicians Chino, Gunner and Christian, what a team! Professional, courteous, perfectionist work. Demolition was quick and clean, they took care to Uninstall the old unit and take it down from our attic with no issues. Then, the installation was amazing. The finish, technical set up and checks and balances of the unit, simply perfection. When the unit was started in minutes the house was immediately cooled to a comfortable 70°. Each room was quickly cooled and the vents were blowing cool refrigerated air. I highly recommend Pineapple Air for all your home refrigeration needs, and owner John Provido's expertise. One day service at an excellent price. We highly recommend Pineapple Air LLC. Thank you John Provido, Navarro Family read more

These guys were a class act. Within 12 hours of a handshake, I had equipment delivered to the house. Within 36 hours of the handshake, old equipment was being pulled out and new were being placed in. I have a house that needs 3 units to cool. These guys put in a 15 hour day getting the place set up. All 3 units were installed in a day. These guys work exceptionally hard and they were all courteous. I tried to call the office after the equipment was delivered to book install and the line on the front of the brochure takes you to the owners phone. The owner is very communicative. He lets you know successes and complications with solutions real time. He personally sealed everything on the way out of the door because he cares about his reputation. 2 years service and 10 year warranties on their equipment which is twin to Lenox. He also deals other brands. Super user friendly. You won't find better in the valley. 3 very quality ACs installed in record time. I'm fully pleased. read more

I am a veteran of the United States, Air Force and not receiving any kind of benefit for this review. We just moved into the Phoenix area from Pennsylvania and I am renting a house until we one to buy. One of the split units that was in my rental started to leak. The landlord called JP and he came early in the morning the next day. We had a conversation about split units and he explained to me in detail how they work and what maintenance needs to done yearly. I was very impressed with his knowledge and the way he explained it to me. The way he spoke, he wasn't trying to sell me anything. I felt like he was a friend and was explaining to me so I could understand and have the knowledge on how split units work. When I find my new home, JP and his company, Pineapple Air, will be servicing my heating and air-conditioning units. He is a true professional in the heating and cooling business. I highly recommend him for your heating and air-conditioning needs!!! -RWR read more

JP with Pineapple Air was absolutely amazing! Promptly came out to try and diagnose the problem for a possible repair. Did a thorough inspection and quickly identified the issue and that I needed a new system. They had what I needed on hand and scheduled for install the very next day... I'd been without AC for 5 days and had several other companies out for service. The technicians called beforehand and were on time and so friendly to my dogs since they would be at my house for several hours. They kept me updated throughout the day on progress and asked me questions to ensure the new system would properly cool my entire house. Before I had warm spots where air was not flowing. JP even came by to check in and followed up with texts to ensure the house was cooling... Now, I have a cool house and peace of mind that I'll be able to enjoy this summer and many to come with cool air... read more

Our downstairs AC unit went out (on a Saturday morning of course), we called Pineapple Air and they had a technician out within an hour or two. Its a 20 year old unit so we decided that replacing it would be the better option since it's already been repaired a couple times and wasn't going to last much longer anyway. They got everything disassembled and ready for replacement Monday morning. Sunday they called and got our install moved up for us. Chino, Gunnar, and Christian were all friendly, efficient and hard working, getting the job done well, cleaning up neatly and even gave our pups lots of head scratches when they came in and out :) I'm glad we went with them and will have their card on hand for when our other 25 year old unit eventually goes. read more

I have a mini split ac unit for a room where I keep my electronics and spend much of my time working. Unfortunately my mini split wasn't functioning properly and I still had to be in that room for hours at a time. I decided to call Pineapple Air Heating and Cooling and John made it out to me the same day to give me a quote. They were super reasonable and they added me to their schedule the next day. They took their time and fixed the mistakes I had made with the self install, cleaned up the setup and made sure I was getting cool air. Arizona summers are ridiculously hot and being in a room with no ac for hour at a time can be really dangerous. I'm very appreciative of the work they did and will be using them again if I have any more ac issues. read more

I highly recommend Pineapple Air. I trust no one but this company. Two different companies told me I needed to replace my unit at a very high cost. When I contacted Pineapple Air I explained my problem. I made an appointment with them for a third opinion and I'm glad I did. Jp and his assistant were very honest. I was told I don't need to replace my entire unit and that I can just replace my coil for a much affordable option. This option was not provided to me by the other AC companies. That's why I recommend this company to anyone. I am a young woman living on my own and Pineapple Air could've taken advantage of me like the other companies but they didn't. Jp was humble, professional and very trustworthy. Thank you Pineapple Air. read more

Returned from vacation to the heat here in Phoenix. I was staying with my Son and Grandkids for a few days before my return to Tucson. My Son had contacted another company because his central air conditioner was functioning but making strange noises. That company scheduled a visit but then delayed it a day because other customers had more pressing issues. We'll, my son's unit died. He contacted the other company who failed to respond to my son as promised. It was then that he contacted Pineapple Air. They responded promptly, outlayed options for repair, prices were very competitive. They came at 9:00 at night worked quickly and within an hour we had cold air in the house. What more do you have to say. A+++ company! read more

Pineapple Air has now helped us 3 different times ! They have always showed up next day ( always emailed late Friday night and they were here first thing Sat morning !) the 2nd our AC was out and it was well over 100 outside . The warranty company told us Friday that they were not covering but could get us a quote from their company at a discount . We called JP who came sat morning and installed our brand new AC Monday morning ! I cannot stress enough how fast friendly and professional everyone one was! I would never use another company ! Thank you pineapple Air!! You have a customer and referral for life! We still have not even received a quote from the other AC company yet! read more

I hired Pineapple Air Heating and Cooling for a yearly maintenance service. I had a hunch something was awry since my unit had gotten louder and the cooling was far less efficient. They arrived on a Friday and found out that the entire unit was installed incorrectly, was leaking, and cooling the outside air as well. I opted to replace since the unit was 11 years old. They got to work, made the calls and had the custom frame work started same day. They installed the next day and were done by noon. They had the best price and the fastest service by far. I would not use any other company for my heating and cooling needs after this experience. Very polite, professional and fast. read more

I had a great experience with Pineapple Air Heating & Cooling! The service was excellent from start to finish--professional, responsive, and focused on doing the job right. They provided quality work at a fair price, and I really appreciated the great value for the money. It's refreshing to work with a company that cares about its customers and stands behind its service. I highly recommend Pineapple Air Heating & Cooling for anyone looking for reliable, high-quality HVAC service! Jp the owner and his tech Christian were very friendly and personable and a pleasure to have around especially with there charismatic and uplifting energy! read more

This company is the best in the valley! JP and Mercedes are awesome! Mercedes is quick to respond and she always finds a way to get our air-conditioner serviced within 24-36 hours. JP is a genius and knows the problem immediately! High quality work, quick response time especially here in Arizona and excellent customer service! JP really cares about his customers needs and takes pride to do the best job! Highly recommend JP and Mercedes! They are a great team! I would recommend to family, friends and neighbors! Thank you JP and Mercedes for all your hard word and exceptional service!! God bless you! read more

A/C went out in the middle of the summer so called up John with Pineapple Air. He came out the next day. With a baby on the way we did not want to continue to mess with our A/C units every summer as they were 20 years old so we opted to replace both of them. John and his crew were able to get out the next day and get them both replaced. Very professional and courteous people. Install went smoothly and we are back to having ice cold a/c in our home! John also walked me through everything I needed to do to get the SRP discount. Great Service! read more

These guys are amazing. Owner JP came out and did a full thorough inspection of my system along with a coil cleaning. My wife and I moved in about 2 years ago and with that amount of dirt and soot that came out, I would be surprised if these machines had ever been cleaned. Needless to say, JP did an awesome job and provided top notch customer service. I will be calling these guys again and highly recommend them to anyone looking to have any heating and cooling work done. Awesome work, service, and pricing. read more

this HVAC company is very honest, prompt and especially technician ShawnJohn, his customer service is umatched. He answered all of my HVAC questions and explained to me everything I needed to know about my new AC unit and also helped me install my new Nest thermostat and answered even more questions with a smile. I highly recommend these guys for your next HVAC needs. they are a professional and highly trained technicians. Thank you Pineapple Air and Cooling. you guys are the best. 10 out of 10 stars. Chris read more

Highly recommend Pineapple Air !! A couple of nights ago my air quit working . On Wednesday morning I reached out to Pineapple Air and within 2 hours John was here to see if the unit could babied into running again. The unit was very old and could not be saved. John went over all the choices and prices, took the time to explain everything to me very clearly and was able to install a new unit Thursday afternoon! They really went above and beyond, great pricing and very professional. I highly recommend! read more

I highly recommend Pineapple Air! The owner JP came out and did the estimate and had his crew in the next day replacing our AC unit. They were respectful, efficient, and friendly. The price was better than the other companies we got estimates from and JP was honest with what we needed and didn't try to sell us things we didn't need. He also came out 2 days after the unit was installed to do a quick inspection to make sure everything looked good. We will definitely use him in the future! read more

My air conditioning went out in the middle of August. My home warranty company couldn't have anyone out for two days. I called Pineapple on a recommendation from a friend. John was able to come out that afternoon and spend time diagnosing the problem and talking it through with my home warranty company. He arranged to have my new unit installed the next day and he and his team worked until 7pm to make sure all was working ok. Great personal service and I would recommend them to anyone. read more

Pineapple Air is amazing! I am a realtor and have had some emergency situations on my properties and Pineapple Air is the first when I call. He gets out there immediately and even comes out at 10 o'clock at night to make sure all of my AC issues are fixed as soon as possible. Not only do they keep my clients happy and cool but they service my own personal properties. They are fast, great prices, honest and will bend over backwards for you. They forever have my business! read more