Very expensive repair work. $$$$$$$…read more Was recommended by another shop who were unable to do repairs as the work was beyond their scope of expertise. I decided to have the repairs completed locally as opposed to taking the Benz to my regular mechanic in Newton, Massachusetts. Brought the car in for one repair estimate. There were recommendations for about 8 other needed/suggested repairs. Easily could have gone into a $10k repair bill. However, I opted out on a couple items which brought the repair bill to just under $5k. Nice enough employees, however it did take a week for the repairs to be completed. Totally understand that foreign cars are much more expensive to repair than domestic models. The positive side is that the repair work is guaranteed for 24 months with authentic parts specifically related to the automobile they are performing the repairs on. They use Benz parts for Benz repairs, BMW parts for BMW repairs, etc.

The owner, Mike is an honest and honorable man, and an automotive genius as he really knows how to…read morefind what they require to repair vehicles. His right hand man and manager, also named Mike is equally up there and continually make a great team. Even when they are closed, they continue to work to increase turn around time to get your cars out the door and back to you as fast as as possible. You can rely on their trust worthiness. They do not perform or charge for work that isn't needed. I have been taking my car to this establishment for over 25 years and my family has been using them longer .

Amazing experience and very reasonable rates. Will definitely recommend. Everything was clearly…read moreexplained and also were advised of services they didn't provide.

As a woman who does everything for herself, I have been struggling for years to find a mechanic…read morethat did not see me as a price tag from the second I walked in. Luis and Philip have truly been God sent, Luis is a true professional, I keep recommending his shop to anyone who needs an honest and truth worthy mechanic especially all my struggling female friends who are as tired as I am to be ripped off by just another mechanic. My best friend went to him after spending 2k in her A/C which no one could figure out the issue and she went to Luis once, and within a day her A/C was brand new, two years of no A/C and one day to be fixed by Luis and Philip! Also, 4 mechanics later.

I had an excellent experience bringing my vehicle here for a brake pad replacement. Not only did…read morethey do a great job on the brakes, but they also identified an issue with my suspension and fixed it immediately. While I could have gone to a larger franchise for a slightly cheaper brake job, I much prefer small, family-owned shops like this one. Here, you get knowledgeable, personalized service from someone who truly understands cars--not just an employee who reads off a parts list without real expertise. This shop focuses on a few cars at a time, so their work is meticulous, not rushed like at some of the bigger places. The owner was incredibly polite and patient, answering all my questions, and he even personally test-drove my vehicle to ensure everything was properly fixed. I would give this shop a solid 10/10 for outstanding service. (fair pricing as well compared to local shops) will be back.

I don't know if these reviews are paid for or they're all relatives but I have to say this shop is…read morevery untrustworthy (and definitely not fair prices). Either they don't know what they're doing or they scam people, so either way you can't trust them. I brought my car in after having all my brakes replaced by a very skilled and knowledgeable mechanic who unfortunately lives very far from me. After a few weeks of having replaced them, I was getting a horrible screeching sound coming from ONE of them. Since I didn't want to drive my car far away to have it looked at, I looked for a shop with good reviews. I called this place and asked when I could have that one brake (and I told him MAYBE one other one but only specified one) looked at. They told me noon. So I dropped it off at 11:30 thinking they'll find the problem and get back to me that day. Nope, I had to leave my car overnight. When I dropped it off I asked what they charge to find the problem. He said we don't charge for that. It was 5 pm and they close at 6 and I hadn't heard anything so I called. He told me he drove it and heard what I did and was going to have to open up the brake to take a look (that's what I expected when I asked how much they charged to figure out the issue). He said this is when he told me about paying for labor and he probably did and I misunderstood since no one can literally just "look" and figure out what's wrong. Anyway, the next day when they called me to see what I wanted to do, they quoted me like $940! Saying I should replace all the brakes and they couldn't find the issue aside from that they were rusted (surface rust which is normal even with new ones). ???? I told them it was grossly overpriced. I've never paid that much for brakes and honestly, it's not that big of a deal to figure out what's going on for a good mechanic. It's just brakes. So I told them to send me a quote for the ONE brake that was giving me the noise which I originally said to check out. Still came back to $350. I said there's no way I'm paying that much so I was just going to pick my car up and I'd figure it out. Before I hung up they said $130 for the labor to take them apart to look at them. No work was actually done aside from taking all 4 brakes apart (remember I never told them to do that) and there was not even an answer as to what the problem was. So my regular mechanic that I can trust drove down to check it out. He figured it out in less than 10 minutes by just taking off the tire; didn't have to take the brake apart. It was just a clip that was expanding with the heat and scratching the rotor. He fixed that and no more problem. So like I said, either they don't know what they're doing or they're being dishonest. Either way, save yourself the headache and money and find another place.

This shop did a good job working on my BMW I3 and the pricing was more than fair. Very pleased that…read moreI brought them my vehicle as poppyseed to the dealer

Took my 2005 Nissan Maxima to M&R in 2015 for the first time…read more My Transimission was sliding and thought I may need a new Transmission. This also comes with a heavy pricetag. They found a damaged sensor and saved me lots. I returned two other times to see if it was worth investing into my 170K Plus miles Maxima. We went down a list of possible repairs, prices and duration. I selected the upgrades or repairs I was recommended and today, I still have my Maxima. M&R has kept my car on the road, I have thought of buying a new one since but haven't because there's no major issue to change her! I'm currently going on 180K mile. Thanks M&R

You know how great that feeling is, when you find an honest mechanic that you can trust to treat…read moreyour car right, at a reasonable price?? If you're local, here's your mechanic..... But, we were just passing though. I randomly picked their name from a google search when I needed some brake work, and rolled the dice. They told me to 'come on over' and they'd try to keep me heading down the road.... They couldn't have been more correct. I waited no more than 5 minutes to roll my van into the shop, they worked on it diligently, and even stayed about 45 minutes late to keep to their word. and the price was FAIR! Thanks guys! I enjoyed the conversation too.......

Great family business! Mr. Hess is one of the few mechanics that you feel you can trust. Fair…read morepricing, quality, caring work.

Honest! Highly recommend. Very experienced mechanics. Explained everything that needed to be done…read moreand why. Can't ask for more.

It is difficult to find a more honest and dependable place. Have been going to them for service for…read moreall our cars for many years.

I cannot say enough about Rack and Axles. I work at MIA Airport and on the way to work my…read morealternator died. I barely made it off the freeway and my battery light came on. My Guardian Angel told me to drive into this little parking lot, just off of 37th and then my car quit completely and would not restart. The sign says Rack and Axels, but they are way more! 2 hours later my car was fixed, and the price was very reasonable, and I was on my way. Please support this Family-owned business!

I have a Toyota 4Runner and I do a lot of 4 wheeling off road. Needless to say I wear out and break…read morestuff all the time. Rack and Axle has been my go to place for years. They do quick service, they are inexpensive, and do great work. Ive had them do CV joints, bearings, drive shafts, brakes and all suspension work over the years. I recommend them to all my friends. They have saved me a ton of money over the years.

I have relied on this company for 2 different Hondas. The work is great and customer service over…read morethe phone is excellent. The value is much appreciated.

I have been using them for years & every time they have done an excellent job. They have found the…read moreissue & repaired my car not only when they promised it but at a price that was more the fair. My wife has a 2004 430 SC & with less than 60,000 miles & will get rid of it. This shop has made sure it is kept a it's best.