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    Pinecrest Bakery - West Palm Beach

    3.7 (53 reviews)
    Open Open 24 hours

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    PINECREST BAKERY - WEST PALM BEACH ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed

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    Ham and cheese empanada. 3/4 of it was air lol.
    Jimmy T.

    We stopped in for a light dinner. I ordered a Ham and Cheese Empanada. It was good but it didn't have much ham or cheese inside compared to my wife's Chicken Empanada which was totally full. Don't think I will get the Ham and Cheese Empanada again. I also ordered a Pineapple Smoothie which was good. For a dessert I ordered a White Chocolate Eclair and it was also very good and loved it! Too many choices to choose from! Everyone was super friendly and very helpful when we were trying to decide what to order.

    Almost $40 dollars with horrible customer service!
    Huong P.

    My friend purchased a velvet cake for me without knowing that it contained cream cheese frosting which I am allergy with. The cake was completely untouched. Before returning to the store, we called in advance to ask if we could exchange it for another cake. The first employee placed us on hold for about five minutes. Then another employee came on the line and confirmed, "Yes, you can bring it in and we will exchange it," while apologizing for her limited English. Based on that confirmation, we thanked her and drove all the way from Gardens back to the store. When we arrived, we were given a completely different answer. The server said she would contact the manager, but we were not allowed to speak with the manager directly. The server communicated with the manager by phone in another language, and then typed a response into Google Translate on her phone to show us: "Once the item leaves the store, it cannot be exchanged." We explained again that we had called beforehand and were clearly told to bring the cake in for an exchange. The server contacted the manager again and then typed the exact same message on her phone--without any further explanation, accountability, or apology for the misinformation we were given over the phone. This situation could and should have been handled properly during the initial call. Had we been told the correct policy, we would not have wasted our time and gas driving back to the store. The lack of clear communication and unwillingness to let us speak directly with a manager made the experience even more frustrating. To make matters worse, the cake was not fresh. It tasted old and dry, and we cannot eat it or give it to anyone. It is going to be thrown away. This was a very disappointing and unprofessional experience. I hope the owner reviews staff training, communication procedures, and customer service standards to prevent this from happening to other customers.

    Sydney T.

    Walking in you're greeted kindly by staff & approached with a clean atmosphere! Love seeing the glass cases displaying the sweets and savory things. Chicken Empanadas were full of flavor! My toddlers loved which is a bonus. Now the flan cheesecake was 10/10. Super yummy!!

    Redmón R.

    First it's nice to have a Pinecrest Bakery in Palm Beach county. The building used to be Boston Market. I've now been a few times, tried an array of things and like most of it. The guava and guava cheese pastries when hot/warm are amazing. Again, when prepped right they can be one of the best tasting guava pastries in our area. The chicken empanadas are just okay... I've had them 3 times now and each time they are salty. But a tweak in the recipe can fix that. Service is great. Inside and outside is clean. They are open 24 hours!

    Menu
    Carrie S.

    My review is really 3.5 stars. I was torn on how to review. This place is relatively new. We walked in and the woman was washing the floor. The inside was spotless. There is ample seating. We were ordering take out. There was a slight learning curve navigating the menu since it was our first visit. And it was an unplanned stop so I do recommend perusing their website menu beforehand. The staff were so friendly and helpful. It's not very quick for takeout but not terrible. We ordered a few things to try - super Cubano, shredded beef empanada, chicken empanada, and maybe a croquette that was ground beef wrapped in mashed potatoes and deep fried. That brings me to why I didn't give more stars. I can read the descriptions on the menu but when they have everything in glass cases without signs I can't put it all together. I choose my food visually if possible. Signs would be helpful. I felt bad asking her what each thing was in the case. I agree with one of the other reviews in that the food was cold. The super Cubano had too much meat so it didn't get warm and gooey. The shredded beef empanada was fried to perfection but the chicken one was cold in the middle. I get that we got takeout but we're only 5 minutes away.

    Croissant Sandwich (ham, egg, cheese)
    Josh S.

    This place is fairly new and nearly always very busy. That being said, I'm nearly always able to find a spot to park and they have a take a number system to keep things moving and organized inside. I've also found all the staff to be helpful and friendly. The restaurant has a decent amount of seating and is set up simply. It's clearly geared more to take-out than dining in, but you can do either. They've got a TON of Cuban desserts (cakes, pastries, etc) and lots of delicious fried croquettes, papa rellena, and more. They've also got lots of breakfast and lunch sandwich options. Everything we've tried has been good, but I would not say the food is great. There are some other Cuban bakeries in the area that have better tasting food in my opinion, but this shop is very conveniently located and easy in/out so I'll still come here either way.

    Queso Pan
    Jasmin C.

    This is a nice bakery. The Cafe Con Leche was good. We ordered the Philly Cheesesteak sandwich and it was good. The cheese was a little overpowering though and I wished the steak had more seasoning. We also had the beef Colombian Empanadas which were okay. Place was super clean. Service was fast and everyone was nice. They had a lot of patties and cakes here. It is a great grab and go lunch spot.

    Elizabeth S.

    My second time! Tried sandwiches this time and the sandwiches were on point! Tasty, freshly made, large enough to share, and oooooh the bread--so fresh so soft with a crispy outter just like you want your bread to be. They make them out in the open to the left of the registers. **The desserts are so beautiful (currently considering trying one as I sit here enjoying cafe con leche) l think we might!** Counter service is okay. Nothing to complain about or rolaud. It's been super busy this morning and they are doing a great job managing everything. Some of the staff is bilingual and some are not and they are working together like a well oiled machine. The Ferraro rochet eclair was the best dessert I've had in a looooooong while. It was a 5 mouth experience. Go here just for that bad boy it's dreamy!!!!! Another review giving it to you straight no chaser. Enjoy!

    Quintella M.

    First time here, it was so nice and clean, large space. You are able to dine in or take out. The staff greets you as you walk in and the food is made fresh to order! They offer party trays, whole cakes and hot sandwiches. It's one 24hours!

    This is the Chicken Bowl

    The staff are so gracious.The Bowls are so very fresh and full of flavor. Jeanette the chef has impeccable skills.

    Sunshine Croissant
    Shelby E.

    I'm very pleased with my experience at Pinecrest Bakery this morning. The staff are super friendly and bright. I tried the sunshine croissant and an iced coffee with caramel. First off, the croissant is huge which means I had leftovers, and it was delicious. The coffee was delicious and strong. I will definitely be back.

    Fay C.

    The bakery just opened recently, but I've visited the one in Miami and I love it. The WPB location is consistent. They have amazing cortaditos and pastalitos. The prices are very affordable as well!

    My receipt for proof there prices are ridiculous & then to have the audacity to charge for condiments

    They'll nickel & dime you. After spending $81.06 I asked for some cilantro dipping sauce to dip some of the croquetas mind you I ordered a dozen of them they cheaply gave me one when asked for another I was made to feel like a beggar because they only are for the bowls they said & they charge for them otherwise. Then 5 min into eating my food I asked for some hot sauce to which they wanted to charge .50 for which is insane its a condiment. I ordered a steak sandwich & me asking for hot sauce isn't absurd. So incredibly ridiculous to nickel & dime customers. I cant wait for Vickys bakery to open up near my house in Palm beach gardens. Yeah I drove here from PBG but eff that never again with that kind of customer service. Do better in today's economy people have choices & I will let many people know to not choose Pinecrest

    Counter and a partial menu

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    5 days ago

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    6 months ago

    They have a large variety of delicious desserts-hard to pick just one. They also serve sandwiches, which are popular.

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    1 year ago

    Good a service are very good. Always fresh pastries and sandwiches. If you love Cuban good this is the place.

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    8 months ago

    Open 24 hours but don't have anything from 6pm to 6am. Breakfast type food should be available at anytime after 5am.

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    10 months ago

    Food was great, service was great. This is a wonderful spot for fresh bakery items and coffee.

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    We have been coming to Carmines for years and have always loved it. However, during our visit on…read more4/26/26 for a late lunch, we witnessed a busser fill the water jug and while doing so let the top of the gun lay inside the jug. So the dirty water gun was soaking in water that he was about to pour into people's glasses. I almost threw up. Then....we witnessed him drop the water jug into the ice - the same ice that servers were using to make drinks. Who knows where the bottom of the water jug has been as I'm sure he has put it down a time or two on bar tops, table tops, etc. And now, it's sitting in the ice. Gross. Lastly, there had to be 100 flies all over the outside bar. Regular flies and also fruit flies. I hate to leave this negative review but am doing so in the hopes that they clean up, because we really love Carmines.

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    She made this cake for my boyfriends 40th birthday.  She is extremely receptive to my vision. It was red velvet and cream cheese frosting.
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    Pinecrest Bakery - West Palm Beach - bakeries - Updated July 2026

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