I had the worst surgery from a doctor at Cedars named Dr Edward Ray. What happened to me there shouldn't happen to any cancer survivor and I was broken. His post surgery behavior was sickening. Somebody recommended Dr. Funk to me and when I read about her I thought it might be impossible to get in. I explained my story and what had happened in the state of mind I was in. They saw me right away they were so compassionate and so kind at the front desk and then I met the doctor. It's been a long time since I have met such a strong kind confident and confident doctor or person in general! She is an absolute expert in her field and she is compassionate and kind. Every woman deserves to encounter a woman like this when you are faced with your body feeling horrible and fearful. She calmed my nerves, she did a biopsy she gave me my negative results instantly. She put me in touch with all of the people to fix this botched surgery by Dr. Edward Ray. She has incredible follow through and knows everything about you when you walk in. She is excellent and she cares. Hard to find both!! Run dont walk to her if you are facing cancer or post cancer or anything at all!!! read more

The Pink Lotus Breast Center has been an amazing and nurturing place for me to go during my breast cancer journey. Dr. Funk, Wendi and Meagan have all been so on top of things and beyond helpful. Walking into their office is like going into someone's home with the bright pink colors, the couches and chairs. There is nothing clinical about this place in feeling, even though the work they do is completely clinical. The compassion and attentiveness that I received here was far beyond any other place I went for opinions . I am so lucky to have found Pink Lotus and I know I made the right choice with Dr. Funk. read more

Amazing gentle people!! I came here years ago and they are the nicest doctors I've ever met. Thank you

I don't even know how to begin to express the love and respect that I have for Dr. Kristi Funk‼ To say that she is a brilliant Dr. is an understatement‼ Kristi walks you through EVERYTHING and educates you and makes you feel safe. Kristi assured me that I would get through this and because I did everything she advised me to do I am now 14 years cancer free. She makes you feel loved and cared for and it's sincere‼ Kristi makes you a part of her family from the very beginning... if you are looking for a breast cancer Dr./SURGEON you need not look any further‼‼‼ Kristi is my lifeline and will always continue to be‼ Pink Lotus's staff is amazing as well, which is very important and is a direct reflection on just how beautiful and wonderful a human being she is‼‼There are just no words to explain how much I love her and will continue to do so for the rest of my life, which, by the way, I have now because of her brilliance‼ THE GREATEST OF ALL TIME‼‼‼ read more

Dr. Funk is absolutely the best. I hope no one will have a need to see her but if you do, know you are in great hands.

I am very grateful for Pink Lotus for being willing to order my Signatera test. I could not get any of my local MDs to order this for me. It is nice to know that there are practitioners out there that have women's backs when they need it most. Thank you! read more

I don't like to write bad reviews like this but I also just want to help other women, like myself, who have recently been diagnosed with breast cancer. My impression is to be very careful of this place. I was referred to Pink Lotus from my oby/gyn. I called up to make an appointment. The office manager seemed quite cold and curt in planning my appointment. She stated they are not covered by my insurance (Anthem Blue Cross) and that just an initial breast exam would cost $600. They needed my credit card number in case of not being able to make the appointment and not cancelling they would need to charge a small fee. I decided to do my research. It appeared that Kristi Funk is a celebrity breast surgeon. Just because she is treating celebrities does not make her the best, possibly more well known in the entertainment circuit. And of course she seems quite busy booking tv interviews promoting her book and business. However, how much of her time is focused on the actual practice rather than book and tv promos? I'm not sure... A week before my appointment I got a call from the office manager who asked if I could make it to the appointment. I told her that I have an appointment with another doctor and that since she doesn't cover my insurance I'm most likely not going to make it. But I told her I will call to confirm later. Anyhow, needless to say a lot is going on with work/life/being newly diagnosed with breast cancer and I forgot to confirm. The day of she texted me an hour after I was supposed to be there staying I've missed my appointment and that they would charge me $150 on my credit card. I understand missed appointments but this is largest missed appointment fee I've ever seen. I tried to negotiate (via text) but no reply. The office manager, same one who was short and curt from the beginning, went straight to the point - asked for my zip, which I gave to her, and then she hung up on me. I ended up going to UCLA breast health clinic with Dr DiNome where everyone has been warm and caring thus far. Plus, they are #1 in California, and accept my insurance! I urge women who have breast cancer to not be side tracked by celebrity hype, tv promos and interviews. Go to a well educated surgeon at a top clinic that has a staff that shows care and empathy. When you're going through something like cancer that already makes you feel incredibly vulnerable, make sure you surround yourself with love and support. Pink lotus feels like a factory valuing money over humanity. Be careful. Also other reviews mention numerous cancelled appointments with no compensation. If the clinic can last minute cancel on you with no repercussion, and yet if you last minute cancel on them it's $150. There's already some shady behavior at play. Best wishes to you all battling with breast lumps /cancer. I wish you the best on your journey read more

Dr Funk saved my life. I moved from New Zealand to Los Angeles and a year later found a small lump in my right breast. I was living in a new country a world away from my friends and family. I was alone and afraid. My GP referred me to Dr Funk who she described as the top breast cancer surgeon in the country. Dr Funk saw me immediately and diagnosed me with aggressive, early-stage breast cancer. She held my hand throughout the whole journey and put together a world-class team for me including my medical and radiation oncologists. She guided me in such a kind and professional way throughout the entire process. Dr Funk took the time to explain every detail of my treatment, and I felt completely calm and confident in her care. I had a bilateral mastectomy with Dr Funk and reconstruction with Dr Ritu Chopra. I cannot speak highly enough of both of them. They are both so highly skilled that my breasts look better now than they ever did before, and more importantly I am alive and well. Dr Funk is truly​ brilliant, and I trust her with my life! read more

My cousin was worried and in need of a second opinion, so she turned to Dr. Funk's office. Dr. Funk was out of town when she first called, but their office quickly got her in within two weeks and they took such great care of her!! Jacqueline, her assistant, kept in touch those two weeks she waited for her appointment and answered all questions she had promptly. She was amazing. Dr. Funk herself was very informative and caring, it is so hard to believe the reviews that implied she didn't have any compassion. Overall, she is recommended to anyone and my cousin has been stressing the importance of getting yourself checked to all women! Dr. Funk's book is very informative, as well! Thank you, team at Pink Lotus, for all of your hard work. You've kept my cousin alive and we are forever grateful. read more

This is the most amazing, professional, supportive office you can ask for. Dr. Funk is kind, sweet, incredibly knowledgeable and the one you want to look to for breast issues. I was terrified. From the initial interaction to make an appointment, to meeting Dr. Funk, to dealing with her staff, you become immediately relaxed and just know you are in the best hands possible. When you meet Wendi, you will feel blessed. I have NEVER felt so confident in my choice of doctors. read more

Idk why all the lackluster reviews. My experience was life changing. I don't mean to be dramatic but I was feeling super down and flat out desperate by the time I saw Dr. funk. Read on. I was 2.5 weeks postpartum. I felt a clogged duct. Something I've never experienced before. I start typical methods like shower on super hot and knead that knot. I made sure to nurse that side first. Super low grade fever the next morning accompanied by flu like symptoms of chills sweats and body aches. Quick call to my OB and they submit an eScript for dicloxicillin. She suggests pineapple juice, moist hot compresses before nursing, rest, and ibuprofen. It sorta went away, flu symptoms gone. Don't fill Rx. Two weeks later flu like symptoms two more non consecutive days. Lumps moved elsewhere on the same breast. Very painful very firm and not relenting with (ALL) traditional methods. I start incorporating other methods: dangling in hot water while massaging. Hand pump in hot shower. Clarisonic on the clogs. Sunflower lecithin 4800 mg a day. Massage while nursing that side. Husband even tried to get it out. Husband tries to massage spot. Super painful. Like to the point where taking steps hurt bc it moves my breast slightly. Where deep breaths hurt. My T-shirt hurts. I fill the Rx. 5 days unimproved. Flu symptoms again. Breast is red and very enlarged. I make calls to see lactation consultants in home. They're scheduled to come over. My OB is aware, I'm scheduled to be seen. In the meantime the LCs come and work on latch and throw around some theories as to why I have clogs and suggest I have full on mastitis. No more heat. I schedule an appt with an IBCLC who performs treatment ultrasounds and hospital level pumping along with it to suck out clogs. I'm seen by my OB office. They suggest ultrasound at the hospital and I assume it would be diagnostic without treatment so I insist on seeing the girl to do the treatment ultrasound the next day. I see the IBCLC who reacts "oh shit" at my breast. She does the treatment. Clog isn't cleared. Afraid I have abscesses at this point. Suggests new antibiotic since dicloxicillin not fixing issue. Need visual ultrasound. (Like my OB office said) I'm scheduled that day for ultrasound at the hospital breast center. Radiologist not convinced. I'm suggested to begin the new Bactrim prescription wired to my pharmacy x 2 days and if I improve cancel a scheduled incision & drainage in the surgery center. If not then undergo surgery. Eek. The radiologist would be cutting milk ducts and refused to do a needle aspiration that day to test whatever fluid was in my breast for fear of perhaps creating a milk fistula (I later read that milk leakage is not uncommon and is not bad since milk antibodies would help to heal whatever incision or needle track). He also suggested that while on abx I pump and dump that side's milk as "the milk is infected" (NOT TRUE). I didn't trust his opinion any longer after he suggested to not nurse my newborn. What else might he be wrong about? I schedule with Dr. funk for a second opinion. I see her. She repeats an ultrasound which now shows possible pus. It glows white. She uses an 18 gauge needle and aspirated a LOT of pus. Sends it off for lab culture & sensitivity. Ouch. Two days later I'm scheduled again for repeat. Bactrim consumption now at 7 days and I break out in horrible hives. I stop taking it for I now have a sulfa allergy. I see my OB and she says ok to stop Bactrim. Get second needle aspiration with funk. Ouch. It's only milk and blood at the second visit yay and sensitivity already is back showing MSSA. Prescribed a full 10 day course of diclox again. Summary: it got better! During my encounters with Dr. Funk she was professional, sweet, encouraging, optimistic, funny, and her bedside manner was incredible. Her positivity was so encouraging. She made me feel hopeful. Scheduling her was quick as she wasn't overbooked, being the "breast surgeon to the stars," even. She wasn't arrogant. She wasn't rude. She wasn't insensitive. She was everything I needed at a time when I felt rather hopeless traumatized desperate and discouraged. I'm so thankful to Dr. Funk and her team. I was made a priority and squeezed in for visits to make sure I wasn't getting worse. I experienced nothing but positive things here (aside from expensive parking, I suggest you park on Gregory two blocks away). When feeling like you've tried everything but hoping to avoid surgery, she was a breath of fresh air and I was so happy the needle aspiration was done immediately, as this was the first step in breaking the abscess's barrier for those antibiotics to have a fighting chance. And now 8 weeks postpartum i am all better. Thank you dr. Funk. (Oh and so far no issues w insurance) read more

I faxed my insurance information 2 weeks before my appointment to make sure they accepted my insurance - to which the receptionist said they did. I went in for an appointment that took maybe 15 minutes and was very surprised when I received a bill for about a 1000 dollars. I contacted the office - to which I was either told to call billing (billing told me to call the office) and again the office, which many times goes to voicemail. The few times I did get a hold of someone - they told me they'd get back to me about this issue - to which they did NOT call me back or leave a message for me. It seems as though they are taking on more than they can handle and treating patients like cattle. In and outs. The only time - they were responsive and quick to answering is when you call the billing department - but all they are good at is taking your payment. read more

Large ugly scar - what started as a small blemish now looks like I've had open heart surgery. My first visit with Dr. Kristi Funk at Pink Lotus Breast Center was pleasant. She and her staff were friendly. During my exam, she noticed a small keloid in the center of my chest and said something like, "You don't want to live with that, do you?" and asked if I wanted her to remove it. Since she made it sound like it was no big deal, I said yes. After three weeks, the incision wouldn't heal, so Dr. Funk performed surgery under anesthesia to re-cut and re-stitch the incision. The following year involved many PAINFUL visits for shots into the scar and puss removal. I've consulted with three specialists since and now believe the procedure should have been approached differently or avoided due to risks for removing keloids in that location. I would have opted out had I been informed. WHAT I LEARNED: Before letting anyone cut something off of your body, educate yourself first and then seek a doctor who specializes in that procedure. read more

I went in for what I thought was going to be my mammogram, after almost 3 years of going to another place for imaging (since Pink Lotus was closing to update their equipment, or so I thought). I scheduled my mammogram, never once being told they'd moved, got to the "old" building to find out from valet they were about 2 miles up the street! I made it in time for my appointment but instead of a mammogram, was given a MANUAL BREAST EXAM that my OB/GYN provides during my pap exam! So, after that, I had to pay $400 out-of-pocket (because they no longer take insurance) and then received an email about an hour later for a mammogram Rx! She gave me a sales pitch about a diet program, nut bars and spoke about her book! I am so pissed right now that I am in search of a mammogram appointment! read more

My OBGYN referred me to Pink Lotus after I came down with mastitis that rapidly progressed into an abscess. I called Pink Lotus from my OB's office and was able to be seen by Dr. Taylor within a few hours, which when you are in severe pain is important. Dr. Taylor provided amazing care. She performed a minor surgery to relieve the pressure and help drain my breast, cultured my milk to see what was going on and provided pain relief which on a 1-10 scale was an 11. It turned out I had a staph infection that was resistant to certain antibiotics and had I not seen Dr. Taylor I would have ended up hospitalized with surgery. She saved my breast... and while I am still undergoing treatment I can say I'm so grateful to not have a huge scar. I also saw Dr. Funk while being treated at Pink Lotus and I cannot say enough good things about her either. I'm so impressed by the care I have and still am receiving from both these doctors that I want to get all my future mammograms etc. done only at Pink Lotus Breast Center. I would not hesitate to suggest this place to anyone. The staff at this place is also great, always asking how I was doing and helping me get extra ice packets and pain assistance when needed. All phone calls were returned and I even got phone calls from both doctors periodically checking to see how I was doing and most importantly received my biopsy results within a day. More medical facilities should be like this. I cannot say enough good things about Pink Lotus Breast Center. Both Dr. Taylor and Dr. Funk provided me with the most compassionate, gentle and knowledgeable treatment of my breast abscess. I am very grateful to have found this place. Thank you Pink Lotus Breast Center for helping me recover from the worst infection I've ever had. read more

This place is a factory, and you are taking your life into your own hands by going to her. I found a lump with a self-breast exam. My internist talked me into going to her, as I have reservations about"celebrity" doctors. I had all the testing, and waited for the results. One of the longest times in my life. I did finally get a phone call-from a clerk. To tell me I had cancer. She had no idea as to the stage or anything else medical. She then told me I had to wait 30 days to see the doctor because she is so booked up. I was besides myself. A few days later, I had had enough, and I called them amd demanded to know the details of my cancer. They then gave me an appt to see the doctor, saying it was a mistake to make me wait so long. I went into the office for my appointment, and had to wait 2 hours for Dr Funk. I was told she was filming the doctors, and it was running over. When she finally got there, I saw her for what was about a 5 minute appt. The main thing I got out of it was that I did not need Chemo because it had been caught early. I went through the surgery, which ws the only other time I saw her as I was going under for about a minute The test that is done on every cancer surgery came back saying I DID need Chemo. But Funk did not bother notifying me, they just filed the results. I found out because I was touring the radiation facility, and that dr called Funk to ask her something. Suddenly I was told I must leave right away and go to Funk's office. At the office, she took 2 minutes to tell me that I needed Chemo after all, and she just plopped the test reaults in my lap and left. No sorry, no nothing. Also, she gave the oncologist that was supposed to see me the wrong phone number. I had given them the number as a second number, found it wasn't working. Told them to take it off; the clerk put a notation above the number not to use. I later received a copy of that form with the note "not to use" whited out I did not receive chemo for four months after my surgery. My cancer has now matastisized to my bones and lungs. The doctors say I have around 6 or so good years if I'm lucky. Go to this hack at your own risk!!! read more

I LOVE THIS PLACE. I was all nerves anticipating the flattening of my boobs for my yearly mamo. When I opened the door of Pink Lotus, I felt a calmness immediately. The staff, decor and even waiting patients were nice, professional and calming. Even the lighting is great. Obviously, the staff and medical professionals have been handpicked. Bravo for creating a comforting, peaceful and professional environment for what can be a tense and stressful procedure or medical care. Didn't wait long easy street parking (or parking in the building which they validate). I have a friend to thank for recommending it and I will be passing on the recommendation. Two thumbs (or nipples) up! read more

Although I'd previously been going to another nearby clinic for mammograms, my doctor immediately sent me to Pink Lotus when we found something scary that needed immediate attention. Her argument was that if I went to a typical imaging center, they'd do an ultrasound but would send me to yet another clinic for biopsy - whereas Pink Lotus can do it all right there. She recommended one of their new doctors, Dr. Heather Richardson. Needless to say, this whole event was pretty stressful. I arrived at Pink Lotus and there were at least a dozen patients in the waiting room. The wait, I will admit, was not short - and if ever that was an appointment you want to get over with, this would be it - so it didn't help the stress level. But once I was called in, that changed immediately. The woman who showed me to my room was incredibly kind. Moments later Dr. Richardson arrived. She obviously recognizes that everybody who's there for an ultrasound is stressed and scared about the outcome so she does everything she can to calm your fears and make you feel comfortable. Unlike the previous clinic I went to where you were just processed like a number, Dr. Richardson treats you like a caring friend. At this point in a very stressful process, I can't tell you how comforting that was. She performed the ultrasound, explained everything to me. Ends up everything was fine but it was not lost on me that many others visiting the clinic that day would not be getting the same good news -- and I'm glad that they would have somebody like Dr. Richardson to walk them through it. She's clearly somebody who loves what she does and cares about people - and that, especially in a setting like this, is an incredible find. read more

Listen - I can't speak about Dr. Funk as a breast surgeon. She's supposed to be world renowned, so - she might be good at what she does. However, that's not why I'm writing. I'm writing on behalf of a distant family member of mine that worked for Dr Funk for several years. She worked hard for Pink Lotus. But what were she and the other employees treated to for their hard work? Absolutely nothing. They were repeatedly not paid - for months. When the employees would inquire about payments, they'd be ignored or brushed off. If you were lucky to get in front of Dr. Funk or her husband Andy to discuss how you no longer could pay your rent or feed your family, they would tell you how sad their lives were as well -- and how they were eating Ramen every night (boo hoo, tbh. I don't know if this is true, but i'm sure their kids were certainly not eating Ramen every night). Even if it was -- how dare you start a business with several employees and then not put them first. They SHOULD eat before you do. They SHOULD be able to pay their rent before you can. You take the responsibility of people's lives and then treat them this way? Deplorable. (I can speak to this personally because when I was right out of college I had a similar experience where I joined a very small company who had money issues.They ALWAYS made sure I got paid first. Always.) This sort of thing happened several times over the years, but their employees were loyal. In the end, after this being something that occurred on and off several times, they ended up letting several of these team members go - simply because they couldn't pay them. Some of the employees even just resigned to save them the energy and the pain -- And how does Dr. Funk and Andy Funk repay them? By telling current patients, when inquiring about why their staff of several years have left, that they had to "clean house", implying it was the employees who did wrong. You don't have to believe me, but I know some of these former employees are suing Dr. Funk and Andy Funk --- and I hope they succeed and get every penny. read more

After reading the other reviews on Pink Lotus Breast Center and Dr. Kristi Funk, I couldn't agree more about her outstanding skill, caring manner, knowledge and professionalism. Nobody wants to hear they have cancer, but what you do want is knowing that you're in good hands with an extremely skilled surgeon. That's who Kristi is. I was dx in 2006 and have been so grateful that she was/is on my team. While I admit I was first taken back by her youth, I soon came to realize she is just one of those very gifted souls. My sister-in-law in Colorado was recently dx and I wanted her to come here and have Kristi be her dr.! I highly recommend Pink Lotus Breast Center as the first place to go for women's health. They do it all, from Mammograms to surgery. read more

I can sum up PLBC in one word: extraordinary! This center is woman-run and fully integrative. That means it is truly a one-stop for all of your needs. As I've told every woman I know, "You have to go there for your next mammogram and check up!" The last thing I expected was to hear I had an abnormal mammogram. Yet the very moment I experienced Dr. Funk's vivacious personality and saw that beautiful smile, my anxiety departed. In a time of potential crisis, its difficult to digest the clinical aspects of the situation. Yet they are important. Dr. Funk took the time to walk me through the diagnosis, making certain I fully understood what was happening. At that moment, there couldn't have been anything more important to me. Knowing Dr. Funk is at the helm and that PLBC is a one-stop center for women with breast disease is a dream. Nowhere else do you have access to so many resources, ladies. I can devote the HOURS I would have spent searching for healthcare providers to focusing on me! Thank you, and your mission-driven team, Dr. Funk! read more

Don't believe the hype! I was referred to Pink Lotus by my ob/gyn for my first mammogram on both breasts and to address a small lump that I discovered in my Right breast. I came to my appointment 6 months after the discovery of the lump because I was out of the country plus it was my first mammogram, so needless to say, I was terrified. I was met by a kind nurse followed by Dr. Pritchard who entered the room without so much as a hello or even looking at me with a greeting of, "So, I hear you have a lump in your Right breast." He then asked me whether the lump was the size of a golfball or an avocado. (I am an A cup so the answer to this question would have been obvious with one quick glance). When I responded that it was neither, he asked once again, "Are you sure it's not the size of an avocado?" In response to his question even the nurse rolled her eyes. His truly outrageous bedside manner (or lack there of) was then followed up with an unnecessarily long wait for an ultrasound while he sat in the other room in front of his computer. I sat waiting in a tiny waiting area in a paper gown holding my clothes and belongings. The nurse at least provided me with a robe because of the blasting air conditioning. Luckily the lump was ruled out to be nothing by a kind ultrasound technician however after I made it home 3 hours after my appointment, Dr. Prichard called to inform me that he looked at my Left breast and that I needed to come back. Basically, after 2 hours of keeping me waiting he realized that I have two breasts. He informed me that I needed to return for a follow up for which he would charge me the full price of a new appointment. I then very kindly told him that seeing him was one of the worst medical experiences I ever had due to his poor bedside manner and lack or care and I would not return under any circumstance. In a nutshell, this place is all hype. They have celebrity clients like Angelina Jolie, a fancy office in BH, the "Sheryl Crow Imaging Center", pink everything everywhere, L'occitane soap in the bathroom but in an office where every patient has to strip down to the waist they provide no lockers and no proper gowns. I read the article in LA Magazine (which was ironically in my mailbox when I returned home from my appointment) about Dr. Funk who seems to be a cool woman but unless you are celebrity in my experience Pink Lotus is all bull. PS: I ended up at Providence St. Joseph breast center who were wonderful in every way. I highly recommend them. read more

ORIGINAL REVIEW: I have read other reviews here and am kinda shocked that others had such a negative experience. That being said, i do not see Dr Funk. My doctor is Dr Lesley Taylor and I have had only the best experiences with her.....well, as best as it could be under the circumstances. A little about me...I am NOT a celebrity or anyone important yet each time i go in, the staff and the Dr treat me as if i were. I do have insurance but I did notice they are a Medi-cal provider as well. Dr Taylor has been caring for me through cancer treatment and surgeries and is incredibly warm, caring and talented. I know the plastic surgeon plays a huge role in this as well but the breast surgeon deserves equal credit. Different doctors have different demeanors and I cannot speak about Dr Funk but Dr Taylor is amazing. The only issue I have that I am concerned about is the new billing policy where they take down your credit card information before the appointment and then run the card after the appointment. I was hesitant to do this but did anyway. I requested the paper back but the next day, I noticed several hundred dollars in fraudulent charges. I hadn't used the card for a while before that day so i know that the information was compromised at some point. I suggest bringing cash for the copay or write a check. I know it's a pain in the ass but dealing with bank fraud affadavits is even more tiresome. If they run their cards through the computer, they may be using compromised software and they may not be aware of this. I still give them 5 starts for the way I have been cared for. UPDATE: Pink Lotus just lost 4 stars. Dr Taylor is not longer with the practice. It is standard practice for offices to contact patients to let them know their doctor is leaving. Pink Lotus did NOT do this. They called me a while back to reschedule an appointment since my doctor was still out on hiatus but when i called back to schedule a few weeks later, SURPRISE!!! She isn't coming back. I wonder how long they knew? I understand things can happen but people appreciate closure, especially for serious health care issues. So now, they seem to think it is OK to pass me on to the new doctor (Dr Sabo) without providing any background on this person. Apparently she has been with the practice since my doctor took time off last fall. All this time and they STILL can't seem to find the time to have their webmaster add information and a photo. I know some people are OK just blindly going to see someone new but I shopped around for weeks before I came in and researched my surgeon thoroughly before the first appointment. I cannot even find information online about Sabo. This is bad business. Before this "change" being on hold with them was usually just a 3 or 4 minute experience. When I called in this week, 4 people were ahead of me but I remained on hold for almost 20 minutes. Again, bad business. Billing is also still crazy. I keep getting bills for a co-pay I paid on the day of service - they same day my card information was stolen from their system. I can only make guesses as to what is going on there. My first guess is that ever since Angelina Jolie made that place famous, they are taking on more patients than they can handle or they are weeding out less affluent patients but honestly, that would only be a guess and not based in fact of any kind. Not having information given out and limited facts given in such an unusual and unethical method just leads one to jump to conclusions. Change is inevitable and it looks like I just need to move forward - most likely switching practices altogether....There are plenty of health care groups that actually proudly display their doctors background. read more

BUYER BEWARE. I received my order after 3 1/2 weeks, and one of the products was a powder that had somehow melted onto the bottom of the container and was rock hard. I contacted them through the CHAT function which isn't a chat -you have to leave a message. After 3 weeks I tried again. There is no customer servive phone number. I never was contacted. I even filled with the BETTER BUSINESS BUREAU and they don't respond to them either! Dr. Fink seems amazing, but she's not keeping an eye on her company. I'm out the money I spent. read more

I had a bilateral mastectomy in November. It's still hard for me to say the word mastectomy. My experience with Dr. Kristi Funk and every single staff member at Pink Lotus was the most supportive, warm, empathetic, professional, punctual, respectful and amazing in every way. Needless to say having a mastectomy is the worst experience I've ever gone thru and I did suffer some depression- however that wonderful group of women made it absolutely the best it could've been. I am not a celebrity and I feel as though I was treated like one. I was never kept waiting and simply felt loved and cared for. Btw- my new boobs - by Dr. Funk and Dr. Jay Orringer are GORGEOUS!!!!!! read more

I have seen Dr Funk on a number of television programs since she performed my prophylactic double mastectomy 6 years ago. I gave her 2 stars because she did a good job, but only 2 stars because her billing department failed to let me know that she would no longer be accepting my insurance 1 month prior to having my surgery (I purchased my insurance policy after calling her offices to see what she accepts). I then received a bill for $9k. After a month of going back and forth with her billing office, Dr. Funk sent me a cold email stating that she would void the bill but that she "suggests" I find another doctor. I think only a "cold" person could discard a patient so easily. I was only 27 years old and one of a few women my age to make the decision to go through this surgery after being told I was BRACA positive. My husband who went with me to all of my appointments, was very uncomfortable with her and was the first to point out her frigid demeanor. I guess Dr. Funk did me a favor because I now see Dr. Philomena McAndrew (although not a surgeon) who is absolutely fabulous. read more

Last year was my first time going here. I'd heard such good things about this place from...no idea where. Angelica Jolie? Anyway, they seemed well known and I believed they would do the best job. First, it was difficult to get an appointment for just a routine mammogram. Second, my previous mammo's from another location somehow never got there even though I'd done all the required steps way in advance. But the kicker was the Third thing: I wasn't given my results in the office. I had to wait. About two weeks later, I got a letter (a LETTER?? Like its 1905) telling me I was A-OK. Thanks. Anyway, I chalked it up to a new patient thing and convinced myself things would go smoother this year. After all they're Pink Lotus, right? Right!? Weren't they in People Magazine or something?? So, this year (2015) immediately started off on the wrong foot (again) when I called for an appointment in August and was told I'd have to wait until Oct 29th. Very frustrating. Mammograms SUCK and I want to get them over with, not stretch out the anticipation to enjoy the lead in. But whatever. Fine. I made the appointment. After all, they finally have my records. Then yesterday, two days before the appointment, they called me to tell me they needed to reschedule because their radiologist was out of town for the week. (Even though they just called me a few days ago to confirm my appointment). WTH??? Gritting my teeth, I said, ok fine. Let's reschedule. Know when they can reschedule? November 28. I said, Okay! No thanks. I think our time is done here. Cancel the appointment. Then today a friend had a much worse, and potentially dangerous, experience with them. As if I needed another nail for this coffin (very Halloween apropos). I would NEVER recommend this place. Not even to people I don't like. They would be the LAST medical people I would choose in any emergency. Never EVER again. Done. Done. Done. read more

Only care about $$$$ Bad service, bad doctors, I heard they do not pay their employees, treat them poorly They order unnecessary tests that they perform to charge you $$$$, they play all games to overcharge you There are a lot of honest people forget about these crooks read more

Absolutely unacceptable service. Been their customer over 10 years. Made an appointment for 8 AM , the night before I got a message to be there at 7.45 due to the change of schedule. I was there on time, after 30 min of wait I was told by the manager Diana, that the schedule is changed to 10AM. She was very sorry and emailed me later to reschedule. I said I understand and that is okay as long as they fix the problem. We reschedule for another day, when I called to confirm, it was no appointment set up, so I made another appointment for the week after at 8 AM. I got another call the night before that this appointment is also canceled. I was very upset and called the manager Diana, was told she was on lunch. I left a message and emailed her. Didn't hear from her and called back and surprisingly was told she just left for lunch at 2.48 PM. The receptionist was so rude and unfriendly, I asked her to transfer me to the records so I can get my file and go to another place, he respond was "" FINE"" I couldn't believe my ears , is this the way customer service is these days? I asked for another person in charge "" Brian"" But was told he is busy but Diana has my email and will contact me later. I never heard from her. read more

I came here because I was referred here. By Planned Parent Hood. Because unfortunately at the moment I do not have full coverage insurance. So luckily with my referral I was given a discount. But I feel because of my discount and that I was referred by planned parent hood they kept putting me last as in other patients who came in later times than me were going in first. I had an appointment and I was in the waiting room for nearly 1 hr 1/2... The receptionists were short, And so was the dr. Unfortunately I need to go back in 6 months for a follow up but not sure I am comfortable with going back so I will try looking for a new place in the mean time. Aside from the service the office was clean and nice and there was valet parking and validation provided. There payment machines were down at the moment so my payment did not go through for almost a week later. read more

I wasn't going to write this review, but I've been upset for two days from my experience here and wanted to warn others. The only reason I'm giving this place two stars is because the nurse was very nice, and seemed very empathetic to what I was going through (doesn't that always seem to be the case). The woman at reception was also super nice, and very funny. Also parking was a breeze. First, I arrived 30 minutes early (I was actually the first person in the door) and still ended up waiting an hour to be seen. When I was finally shown in the doctor was very nice (at first) but then when he couldn't figure out why I was experiencing pain he started to be incredibly condescending-basically telling me it was probably hormonal. Um, I'm 34 years old. I know my body and one tit having a constant dull pain and feeling like it's on fire is 1. NOT NORMAL and 2. NOT something I've ever experienced from hormonal changes due to "that time of the month". Did I mention the pain is only in one breast? Yeah, anyone who gets breast soreness before "that time of the month" can tell you BOTH breasts hurt...The right boob doesn't just take some midol to dull the pain while the left tit is hanging around suffering. That's not (in my experience) how breasts work. Maybe someone out there has that experience, but not me. He then made me feel like an idiot by saying "most women are happy when I don't find anything wrong with them". Why should I be happy? You've not found anything wrong with me when there is OBVIOUSLY something wrong-and when I've asked if you had even a starting point for where I can go to get answers you condescend to me. Maybe other doctors here are better, but this one needs to seriously take some classes on how to talk to patients. I understand that doctors are only human, and I don't expect them to know everything, but instead of being a condescending jerk try just saying "I don't know and I don't know where to tell you to go from here". At least then instead of seeming like a schmuck you'll seem like a descent human being. read more

I could not be happier with the care that Dr. Funk provides. She is a non-alarmist and very clear with her words which I feel is very important especially when dealing with information that is foreign to you or you simply may not want to hear plus her front desk is lovely. I will be returning for my follow up. read more

Dr Funk is great but her billing dept is something else. I was told to write the clinic a $10,000 check for alloderm. Alloderm (is a patented tissue matrix) it was never used on me. I am trying to get the ONLY person who is allowed to reimburse my money to "just call me".... "respond to me"... "ANYTHING"!! That person assigned to the task is the COO Ms. Laurie-Beth Sewell who is probably an insulator to the Doctors. I've left her a message on her voice mail about 6 weeks ago... NO RESPONSE. Now when I attempt to call her voice mail, it is ALWAYS FULL. I've written her an email and got someone in the office to forward the email to her. (since they are not allowed to give out her email address) STILL to date no response. The clinic has known that alloderm was not going to be used on me since the beginning of March. ( It is now June 9, 2014) I'm currently not working while I wait for my upcoming reconstruction surgery. I need the $10,000 to pay for bills while I heal. It may not be much to some, but for me right now it is a lot. My sister was at MD Anderson while I was at the Pink Lotus Clinic for the same reason and her experience there was professional and smooth. read more

After receiving an email from Pink Lotus about their new and improved equipment I tried again to make an appointment but this time they answered promptly. The reason being is they have not performed mammograms for more than a year as they don't have the equipment. They are waiting for the latest technology. I asked why they disposed of their old equipment before the new equipment arrived (more than one year - no mammograms) and they could not provide a response other than I don't know. Truly a shame because at one point they were the best. I hope they get it together again soon. read more

The Pink Lotus Center was a blessing when we needed one the most. Dr Kristi Funk and her empathetic staff showed my wife the love and care she needed in a terrible time in our lives. My wife was diagnosed with invasive DCIS in her right breast. After a few consultations and a genetic test it was decided that a bilateral mastectomy was the best course to remove or at least greatly reduce her chances of cancer in her left breast. The mastectomy was completed in a little over 3-hours in an outpatient surgical center. We just completed the reconstruction at UCLA Ronald Reagan with Dr Da Lio who came recommended from Dr Funk. This has been a roller coaster week but Dr Funk entering our lives has been nothing short of a blessing and we'll both be ever thankful for it. read more

Great place to get your annual mammogram ! Staff was welcoming! Easy parking -valet in and out. read more

Pink Lotus Breast Center - Photo - Medical Centers Near Me - Beverly Hills, California

If you have not yet ordered Dr. Funk's new book, "Breasts, The Owner's Manual", run to your computer and get it!!!! Chock full of great advice on how to avoid/combat breast cancer. She explains-in an entertaining way-every up-to-date and relevant study out there that deals with breast cancer. You do not ever again have to do your own research and decide which studies are bogus/which legit. We aren't doctors and can't interpret it all! Just read the book and you will have info/ideas just laid out there for you, including how to eat, how to take control if your life! read more

Dr Funk is an amazing doctor. If you can see her, please do, you will be so glad. This is a top notch organization run with such care. I can't see going anywhere else. read more

I was referred here after I was diagnosed with breast cancer. Good luck trying to get an appointment. I called repeatedly and it's always just a voice recording. I left a message and no return phone call. Looks like Dr. Funk is now Doctor to the stars not for common folk. I have found a wonderful surgeon who returns calls and truly cares about helping women diagnosed with breast cancer not at all like Pink lotus. Listen to Yelp Dr. Funk has let the fame go to her head and to busy to actually help those of us recently diagnosed. read more

Where do I begin?!?! Pink Lotus/ Dr. Krisi Funk are absolutely amazing! This amazing woman came into my life, just when I was falling apart! She came in (Barbie/Supermodel like) and greeted me with a warm embrace, and told me that everything was going to be okay. When I a woman gets a BRCA 1 diagnosis, and has to have preventative surgery, there are so many fears and thoughts going though their minds. She did a fantastic job of calming my nerves, and getting me through this ordeal with little anxiety. I am so grateful to Dr. Funk and her surgical "Dream Team" for keeping me safe, making me feel whole. Dr. Funk operated on me with Dr. Tiffany Grunwald and made my mastectomy experience as positive as it could be. She masterfully did my nipple sparing procedure, and mastectomy with barely any scarring. You would never know that I went through such traumatic surgery. She is beautiful, she is kind, she is brilliant, and an artist. thank you Dr. Funk and Pink Lotus for saving my life, making me feel beautiful and safe during the worst of days in my life, and for just being an incredibly giving human being. You truly are amazing! Thank you for all you do and continue to do! read more