I love this nail salon. They have a great gel nail polish selection, and Lynn is great at her craft. She is quick but efficient. Love my nails. read more

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I went in there and I was told to choose a color I was trying to get somebody attention so I said, "miss" and was ignored so I walked straight out read more

1st time seeing Mimi. She did a good job but nicked me a few times with the electric nail file. I'm gonna chalk it up to her being tired read more

Pink Nail & Spa - 1st time. Ask for Mimi - Nail Salons Near Me - Laurel, Maryland

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DONT GO HERE IF U EXPECT CUSTOMER SERVICE! This is not a "spa", I left tired and irritated for wasting my time and money. This salon only cares for your money, they do not care. I came in on a non busy Wednesday, for a gel full set & a gel pedicure and ended up leaving 3 hours later. The nail tech cut my nails WAY too short after I stated "long". I asked her to reshape my nails bc they were supposed to be coffin shape but the shape was very dull and round. But she refused and only offered to not charge me for the shape. Anyway, I came in the salon before a weekend vacation trip that didn't require physical activity(some walking), 2 of my toes chipped in 3 DAYS!! Usually my pedis last a month from other salons so maybe their polish here is cheap?I also cracked a nail in half causing me to have to use nail glue for the rest of the trip. When I got back home I went to the shop and explained to the "manager" Aron that I was not satisfied with the service I received a few days ago and he offered ZERO sympathy. All I wanted was recognition & to get those two nails painted and he REFUSED to even do that. He asked me if I didn't like the nails before I paid why didn't I say anything! 1. I did say something. The nail tech just simply refused to fix them 2. I was preparing for vacation and didn't have time to stay longer than the 3 hours I was already there for. 3. I came back to the salon immediately after my trip to inform the manager So why is it I can spend $100 for basic nails (no designs, no bling, just one solid color), and you cant AT LEAST re paint my two nails or even offer an apology? P.S. only 2 people know how to do fancy, long, acryli nails and they're almost always booked so don't even bother wasting your time & money. read more

Pink Nail & Spa - Nail Salons Near Me - Laurel, Maryland

I have to say I'm very pleased. This was my first time using their services and Mimi is the best!! Very detailed and neat. She's very well informed on nail types and what is good for type of nails and what isn't. Most places rush with their clients and do sloppy work. Not her! If you're looking for a nail salon, this is the place to go. Ask for Mimi. She tends to be booked, so make an appointment if you can. read more

Do not recommend. Overpriced and talk shit about you in thier language

Unprofessionalism at its finest. I called this establishment at 12pm to make an appointment with Mai. She told me to come in at 3:30 for my appointment. I arrived and of course nobody seemed to remember the appointment and directed me to speak with Mai directly. When speaking with Mai she asked me to come back in an hour. This is extremely unprofessional considering I called to make an appointment in advance. I understand that things happen and she may have gotten busier than anticipated. However, they had my number and could have called me back to ask me to come in later. I'm so thankful I didn't waste my money on this unprofessional establishment. I wasted my time coming here, but I'll never spend money with a business that's run in this manner. read more

This is the best nail salon! The technicians are so sweet and patient with all of your request. The designs are OUT OF THIS WORLD! I highly recommend this salon. I can't wait to bring my bridal party for my wedding. read more

First time coming in on a Saturday. I came in first thing in the morning to get my nails and feet done. My feet too over an hour. After drying my feet , they said it was a long wait for my nails... I don't plan spending an entire day in the nail salon. I usually go to Qnails because they see me right after but because I was in this area I had a time constraint. Unfortunately, I couldn't stay to even experience their services. I don't think I will be coming back until this place is more organized and communication with customers are better. First bad experience is a thumbs down. read more

Love Lynn... been seeing her for years now along with my many friends and relatives. She is the best; a true perfectionist with attention to detail and much patience. I can show her a picture of anything and she will deliver!! read more

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Not very friendly I felt very uncomfortable around them. Quite rude, loud ambiance I'm never coming here again. I use to come in the past it was a fun place very lively but it's obviously under new management now . I'm so disappointed read more

Worst customer service ever. These people are full of themselves and rude. They talk amount themselves in their language and laugh at you in your face. read more

They are so rude!! Speaking Spanish and insulting you. They even look at you in a condescending way if you don't make gel. Very reluctant to make people's nails. I hate them read more

I was a good client for about a year. I went in one day on a monday morning thinking I'll got get my nails done before the crowd. Well what the heck was I thinking. I went in as I normally do logged in and disaster happen. After 20 minutes 30 minutes and then 40 minutes I asked how much longer did I have to wait, so they set me at a table and Im still waiting. That was the end I walked out and will never go back. I just don't understand how you can have a customer sit that long without communicating with them. I've been places that if a customer was not seen within a short time that offered water, juice or something. I was treated as if I was invisible. Poor Customer Service read more

I have been patronizing Mai for almost a year and today was the last day. I had an appt on Saturday for a fill in with four designs. I always bring Mai a picture and most of the time she does it to my liking. This past visit was different as I feel like she was rushing me and wanted to do what she wanted. I ended up not having my rhinestones placed on Saturday due to feeling rushed. Fast forward to today, I had an appt with Mai at 5:30pm (which she called and rescheduled to 6:30 pm and STILL wasn't ready for me when I got there which is typical) after expressing my interest in proceeding with the rhinestones (after being charged $70 on Saturday for a color and some lines not to mention I STILL tipped her $10 although I wasn't satisfied). After receiving my rhinestone designs I asked Mai did I owe her and she said yes of course. We proceed to the register and this lady says "$15". I asked her why, and then questioned what I paid $70 for on Saturday when I got a fill in NOT a full set. This lady says $40 for the fill in, $20 for the lines she drew on my fingers (which aren't even that neat and has the audacity to say it was really $25), $5 for cutting my nails down, and $3 for reshaping =$68. First of all please be transparent with your customers, if you would have told me that drawing ridiculous lines on my fingers would have cost me an additional $20 I would have never proceeded with them (or maybe I would have just be honest), and furthermore after arguing with her she subtracts $2 after realizing that she "overcharged me" on Saturday which equates to $13 that I had to pay for rhinestones. So in total I've paid $83 for a fill in with designs. But last month I had a brand new full set with designs and rhinestones and paid $80. It makes no sense. It's bad enough that I never chastise Mai for her tardiness and ALWAYS being late for my appointments, but where I draw the line is being undervalued as a paying customer. There is never a time where I don't tip Mai $10 or more, I've sent co-workers to her who have reported back to me being displeased, and I've even purchased mask from her to show a good token of faith when I have more than enough mask (I'm a healthcare worker). When people show you who they are, believe them. They're too many talented nail technicians in this area and I will find one. Pink nails and Mai have lost my business. read more

This place has poor customer service. Save yourself the trouble. Appointments are a joke. To make matters worse, one tech just cut my toe nails off AFTER i specifically asked NOT to. I wasn't offered a massage for my pedi and the guy started yelling at me saying its just a toe nail. Actually it was THREE of them and they are MINE. The nerve! And the manager spoke in her native language and didn't want to be bothered with my complaint. I am so upset as I just sit here being skipped over. This is unfortunate. I spend at least $70 every other week. This is the value of my hard earned dollar. Wow! read more

While my technician was friendly throughout the services, this salon is very overpriced for the services provided. My simple gel nails and regular manicure definitely did not warrant $62, especially when they don't even look very good. Will not be returning. read more

This is by far the best nail salon I have been to . They are all so friendly and caring about your nails . I showed Ms Lynn a picture of what I want and she replicated it perfectly . Love this place ! read more

Pink Nail & Spa - Love this chrome look ! - Nail Salons Near Me - Laurel, Maryland

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I had a nail dip done here by Mimi almost a month ago and it's still on. She's great. Everyone was nice and the shop was clean. The drive from Annapolis was worth it. I will definitely go back. read more

I have been letting Ms. Lynn do my nails for over 5 years. She is the only person I let do my nails. She takes her time and makes sure my nails are perfect. The last time I was there I got holographic gel nails for the first time, and they look amazing. I would recommend this place to anyone. read more

Pink Nail & Spa - Nail Salons Near Me - Laurel, Maryland

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I can't get enough! Sit down with Mimi or Lynn! They are the best! Now they don't get 5 stars only because the wait even with a reservation is long read more

I only went here out of convenience when I did not have a car. Every single time I went here it was a hit or miss. One guy did the SNS extremely horrible, only ONE hand would dry shiny and the other hand was dull and would not shine, he repeatedly did the method over and over again (still didn't work) to the point I said nevermind and left. I even asked him to put a gel top coat over it ( like every other nail technician I've been to) and he said no. He even had the audacity to charge me $45 when the set price was $40; he had to ask another co-worker for the correct price. Despite all of this, I decided to go back and give the shop another chance but just not to go to him. One nail technician did a good job and the next time I came, the other nail technician did a not so great job. I finally drew the line when they randomly increased the price as if I was a new customer who didn't know what the price was... read more

Do not go to this salon. I will never ever go to this place again. Today I worked in and asked for pedicure and manicure. Unfortunately, I forgot my reading glasses at home and was able to check the result only when came home.The guy who worked on my nails did honorable job. My toes show bid chunks of dry skin that have not been removed around nails. Nail polish is all over the nails and skin. The manicure was done in a very similar way, except the polish. read more

The first time I went to this place Kim did my nails I hated them I got out of her chair and the pregnant nail tech Mimi did them. She did a great job and was the reason I wanted to come back. HOWEVER the last couple of times I've been going there my nails would pop off a week later now I'm not sure if Mimi is slacking or something changed about her work but it is not what it use to be. One day my boyfriend and I got a pedicure a lady did his Mimi did mine his pedi turned out very nice she took her time did everything she was suppose to. Mimi on the other hand put my feet in water, put some rock salt on it and that was it no massage no dead skin removal no heated towel nothing and before she started she asked me was I getting the basic I said yes... but she still charged me for the full pedi I will NEVER go back here they don't care about anything but your money stay FAR AWAY from this place read more