Excellent service and follow up. I got the hitch and the bike rack from them. I would recommend themread more

Had them install a hitch on a Lexus NX 200 T. It all went well and it was a quick install being…read morethat I had made an appointment. I recommend them.

Went to them to get my Bull bar in with lights. Took 3 hrs. Very professional and quality work…read more Would go to them for any future projects.

I wanted the windows tinted on my Honda CR-Z and knew right where I was going. They did the windows…read moreon my previous Honda and did an excellent job. It was a no brainer that I would return to them for my new tint needs. They took the time to discuss the various tinting options available to me and what I could expect from each product. Just make sure you are able to leave the car for a few hours as there isn't a waiting area and they take the time to do it right. Prices are very competitive and well worth it.

Staff was very knowledgeable and very helpful with my trailer hitch issue. I would trust them…read moreagain with anything I need done.

I had a special size request to be cut for my bed cover due to my headrack & toolbox. Russell took…read moreprecise measurements and spoke with the company that was cutting the size, and they informed him they couldn't do it since they didn't do the measuring. Russell convinced them to trust his measurements and cut the materials anyways, and they did. Russell was 100% accurate! Thanks for making this happen instead of just saying no it couldn't be done. Great work!!

Alex the salesman, very charming in the beginning. Once the sale was done every conversation was if…read morewe were bothering him. The shed was delivered but it took a week to get the ramp. During that time we asked to have the shed moved to another part of our yard that took 2 weeks to have that done plus another charge on top. Price of shed was good but service after sale not worth going back.

At first they were very helpful and the first guy I worked with was great (bigger guy with a…read morebeard). Once I got the call letting me know my cap was in we scheduled it for 3pm on a Friday. Dropped the truck off at around 2:45 and sat in the waiting room. An hour later they still had not touched the truck, which was frustrating because typically an appointment means that time slot is set aside for that customer. After waiting until almost 7pm the truck was finally done. However, the back of the truck was covered in mud and there were washers and bolts scattered in the back. Very unprofessional. There was an issue with the paint on the cap as well they did let me know and gave me a discount for that which is why they're still getting 3 stars. After getting the truck home I noticed the power cord running from the battery to the cap was routed in the worst way I have ever seen. Because of this I had to take the truck back to have the wire rerouted. Being that I was a professional mechanic for years I've seen some bad stuff but for something so simple this couldn't have gone any worse. Not to mention Alex was extremely condescending once I brought the truck back and advised me not to touch the cap because "I'd probably mess it up".Terrible experience and overall I am very disappointed.

Joel and Michael provide unparalleled customer service at the Leonard location in Burlington, NC…read more Michael did an excellent (and very reasonably priced) job installing a trailer hitch on my car several months ago. I went back yesterday to have something else done on it and was again blown away by how helpful they are. Michael dropped what he was doing in order to assist me with something I didn't have the strength to manage on my own. I can unequivocally say that this is the place you want to go for truck/car accessories and storage buildings. They are simply the best!

From the owner: Own the storage building, hauler, or truck parts youve always wanted by coming to Leonard. Our…read moreselection of Burlington, NC storage sheds includes barns, carports, lean-tos, and salt boxes in all shapes and sizes. Use the Leonard online design studio to create a custom shed well build it right here in North Carolina. Instead of storing your equipment, transport it on a Leonard utility trailer. Were the #1 distributer of flatbeds, dump trailers, and enclosed cargo haulers in Burlington, NC. And we havent even gotten to our inventory of custom truck accessories. Whether you need a new trailer hitch or want some flashy chrome wheels, Leonard has them at a great price. Visit us Monday-Saturday for onsite sales, installation, and service.

To Brian and Ashley at the Burlington location, being this is my second new trailer that I have…read morebought from you and your team I want to thank you all for your friendship and customer service. It means a lot more than you know.

What a joke of a business!!! Major fail. The only reason that I am giving a one star rating is…read morethat one star is the lowest I can rate. On Black Friday weekend, you would think a place that sold things would be open. I checked the website and it stated that they would be open until 1 on Saturday. Went out of my way to get some accessories for my trailer only to find a locked gate with absolutely no signage to indicate that they were closed other than a secured gate. I was not the only one either as there were other folks turning around wanting to visit the business. I wanted to shop in Burlington, but I guess that Superior Trailer in Burlington, NC, but: A) Is doing so well that they do not want my business or anybody else's on one of the biggest shopping weekends of the year. B) They have absolutely no consideration for folks who actually check out their website to find out the hours so they do not waste a trip out. Instead we were rewarded with a padlocked / secured gate. C) There was no signage that would indicate that they were closed Saturday when they advertised that they would be open. D) Have absolutely not respect for customers to waste their time and gas driving out to a place of business that lied about being open. I will take my business to a place that respects their customers and wants my business.

I've been to "The Zone" a handful of times since they've opened up to get standard available parts…read morefor my little yellow car and to look for paint matches for my other cars. Unfortunately I usually cannot find any paint matches. Service is pretty straight forward - enter, find parts or assistance, pay and go about one's business. Seems like every time I've been here the place has been swamped and they've been short staffed. I don't mind the wait because I generally don't come here when I have some place to be right away. The store is clean and the staff is very willing to help out if they can.

This place has some kind of inside problem going on. First, I bought a set of brake pads for my…read morecar. When I got home and my mechanic began to replace them, he discovered the box that was suppose to contain the back brake pads, had two new pads and two old, rusty pads and was missing all the shims. The website shows every single set of back brakes contained shims. I called the store right away and asked for the manager who mumbled his name when I asked for it. He said there was nothing he could do unless I drove back to the store. So, we made the half hour drive to get the entire back set of brakes, replaced. When I got there, the first thing the manager did was try to sell me another set! I quickly informed him I wasn't paying for anything else and that I only wanted a new box with four new brake pads. Still, he tried to pressure me into getting a box with shims and said he would give me a 10% discount. Honestly, he was only trying to bait and switch to throw me off as he could see I was quite angry about the whole ordeal. He went to grab a new set and I told him the entire box needed to be checked. He threw the box on the counter and flipped open to box and I, the customer had to open each pad individually. The pads were fine but this box was missing shims! So now, two boxes are missing parts. The manager and I had an exchange and all he could say was that it wasn't his fault and there was nothing he could do. He told me he could order a new box and it would be here on one week. He had no people skills, never apologized, never offered a solution. He did repeat that " this happens all the time!" The manager then tried to make me feel sorry for him citing he only made 9.00 and hour, like that had anything to do with anything. He stated he didn't know the person who I origally sold me the pads a few hours earlier. He said we could call the store manager. I later called that number and it goes back to the store! District manager number was inoperable and district number worked so I left a message. Never again will I buy anything from Auto Zone. Two packages both missing parts. People in management not taking responsibility and not offering any resolution. They also acted like they could care less that my car was taken apart and only had half a brake job! I got my money back for half of my purchase. I went next door and got the correct set with all the parts! Rude staff, inside theft of parts, horrible customer service and they don't care they have inconvenienced you! Stay far, far away from this store!

I called and ordered a trailer hitch for my van. When I placed the order I asked how long it would…read moretake to install? I was told it would take an hour to the 1' 15". Hitch would be in 5-7 days. In that time frame I got a call that the part was in and I scheduled a time to be there. I arrived 15 early and sat in the lobby beside a new tire. There was no where to go within walking distance to wait. As it was only to be an hour I chose to wait. At 2 pm a gentleman came and stated they were hooking up the lights and it would be done shortly. By now I had smelled that tire until I was getting a headache. At 2:20 the tech came by and stated he was starting the wiring and it would be just a few minutes. Nit sure what was done from 2-2:20. At 2:45 I stepped outside to get fresh air. My car was in the bay and the technicians were still working. I asked how much longer and was told 30 more minutes. I had scheduled another appointment allowing an extra hour to assure I would be there by 3 pm. I had to call and reschedule. Finally at 3:15 the job was complete. No excuse was given for the delay. I think the job was completed properly. I was not impressed by the staff.

Exceptional experience. From the initial visit, discussing my intentions to upgrade my Tundra, to…read morebeing able to look at certain items already displayed and others I could view from a computer display. To the scheduling, and finally the execution of the build. All facets of the process were top notch. This team is made up of craftsman. I can't wait to continue adding, upgrading my truck. I wouldn't trust my truck with anyone else.