i don't like to give a "bad" review, but i will say that doug's will charge you much more than other mechanics in pittsboro and the diagnostics are questionable. i am used to mechanics trying to over charge me, and because doug's is a little closer to my home i made the mistake of coming here recently over my usual mechanic. i give 2 stars because the receptionist is exceptional, but i would keep looking if ur local. read more

Kept me informed with everything. Will Call and text you about your vehicle. Really like this business.

Great service. Very professional and had my car ready on time. Covid responsible also. Shields in place at the counter and masks worn by counter staff. Will definitely recommend!!! read more

Doug's Auto & Tire - Tires Near Me - Pittsboro, North Carolina

I am local to Doug's and honestly was hoping for better results. Came in to find out how much an oil change cost on my Honda. Doug eventually told me it would be $65 which I thought was a bit pricey. I ended up at a Honda dealer that did it for $40. Not a good first impression. Doug seemed a bit cocky with me. read more

A+ Customer Service!! I was passing through Pittsboro and had a blowout on my trailer. Long story short Doug and his crew jumped right on it changing 2 tires and got me back on the road. Wished they were in my home town!! Even gave me a old wheel and tire for a extra spare!! read more

I made an appointment a few weeks out to get tires replaced on my camper and oil changed on my truck. Andre was very accomodating, even lending my tools to get the camper tires off so I didn't have to bring the whole thing in. I would give more stars if I could! read more

Recently moved to the area from Cary/Apex and was happy to find Doug's shop. Liked them better than another shop up the street. They are friendly, honest, and seem to have strong customer service. read more

We just moved here and I was very pleased to find honest auto mechanics on my first try!! The passenger side windshield wiper on my Mercedes stopped functioning. I was sure the wiper motor needed to be replaced. They called and told me it was just loose....so out of common courtesy I got the oil changed!!' We will definitely be bringing all of our cars to Doug's!! read more

I have a lawn mower tire that went flat and tried to fix it myself. I brought it to Doug and he asked if he could hang on to it for two days to make sure the repairs work (quality mindset). He called as promised to tell me it was fixed and ready to pick up. His rate was reasonable and I highly recommend his business. Very friendly and helpful. 5 STARS! read more

Did not love getting hit with the $43 Nationwide tire warranty on my tire purchase. I should have asked for a printed quote at the time of booking the appointment (my bad). When I picked up my car---after paying and seeing it on the receipt, I went back in to ask about the charge and was told, "it's built into our pricing because we have so many problems with people coming back and blaming us when they get a nail in their brand new tire." I asked if I'd be able to opt out in the future, and was told "no." I'll definitely be opting out of all future services for our vehicles. read more

Amazing service each and every time. The prices are comparable and you cannot get better communication. 10/10 recommend!

Definitely not my first recommendation! From personal experience as a technician I had a lot of recommendations on vehicles. Every vehicle I sold work on he gave them to the other technicians. Been in the game long enough to know you don't give sold work to other technicians. When I first started during the interview he had told me that he does do random drug tests which I knew was a lie. Not sure still till this day why he had told me that.. Some days we would be busy and some days it would slow down so much to where you have to just sweep around the shop etc. not enough consistent work! He will also possibly set you up on a bonus system that is almost impossible to hit due to the hours of the jobs. There were jobs that showed up like a tire patch or something small and he would make me do it but wouldn't want to pay me for or even got cash from the customer and just pocketed the money. Good dude but as far as a place to work as a technician this definitely would not be the first place to choose! read more

Had been given recommendation for service by dealer that I did not need, and they overlooked serious problems that did need addressing. Went to Doug's based on reviews and I am now a very happy customer. They took the opposite tack and let me know I did not need what the dealer was pushing and instead took care of the problem with a simple alignment. ---UPDATE--- Have now been to Doug's Auto and Tire three times, and unlike a lot of places, NOT for the same reason! I've now bought tires and also a differential/transmission service that corrected an issue common to Honda AWD vehicles. We couldn't be happier, and from the comments overheard from other customers while there, I'd say the feeling is widespread. read more

We found Doug's when we lived in Pittsboro. Honest and dependable, and they do good work. Thanks, Doug!

Uncool experience, will not be back. 10/30/2015: Came in for a state inspection, Chris gave a friendly greeting and my appointment time was honored, my car went straight in. After a few minutes Chris came out to inform me that my oil level was dangerously low, "barely reaches the dipstick". He asked me how long it had been since the last oil change and if I'd like them to perform one right away. First, oil level is NOT part of the state vehicle inspection. Second, my oil level was fine when I checked it and there are no signs of oil loss of any kind. Third, I took it to the dealership and they agreed the oil level is perfectly adequate. Further, what Doug's DID NOT DETECT was a seized caliper in the back brake that was immediately noticed (heard) at the dealership. Finally, Chris's concern for my vehicle went only as far as an up-sale, he did not offer to top off the oil. read more

Doug is a fantastic guy and a great businessman. The company has the highest standards in ethics and a great personality. The services have always been fairly priced and done with high quality. Doug is fanatical about offering new and unique services such as a new Rewards program! Who ever got reward points from a mechanic?? He also mentioned he is launching a new program to help people like me remember (get gently reminded of) their license plate renewals! Thanks for the Value-Add Doug - that alone should save me $$$ in late fees!! read more

Doug's gave me a reasonable price for my brake repair/replacement. Friendly and prompt service. Highly recommend.

I have taken my car here a couple of time and I have to say, what a pleasure it is to find an honest auto repair shop left. The owner Doug has to be the only honest mechanic I have found in my life. They fix what you came to get fixed and guess what? It was fixed! Didn't have to go back to keep spending money on the same problem over and over. They know what their doing and do a good job! When was the last time you could say that about any repair business. I will continue to go here no matter what. Thanks Doug. read more

I took my truck in with brake issues and understanding the situation, the team quickly addressed my problems with a high level of quality and service! Will definitely be taking my truck back for any repairs I can't handle. read more

Buyer Beware When Dealing with Signature Auto Solutions or Doug's Tire & Auto in Pittsboro, NC. Be very careful of any work done by Doug Cunningham of Doug's Tire & Auto in Pittsboro, NC. The video link below (Posted on YouTube) was made at SouthPointe Honda, Zack Dodson's Voice is the mechanic describing what he found as the cause of an oil leak. It was caused by deliberately deceptive mechanic work by Doug Cunningham of Doug's Auto & Tire in Pittsboro, NC. I purchased the vehicle from Chad Bolejack, owner of Signature Auto Solutions in Pittsboro, NC who says that he uses Doug Cunningham 95% of the time for servicing of his vehicles. Please beware. It cost me over $1000 to get my car fixed correctly. As I said Buyer Beware! http://www.youtube.com/watch?v=eMyV7pVE6lw read more

Waited over 3 hours for a front-end alignment. Had an appointment for when they opened at 8am, and did not wind up leaving until after 12:30. Not only did he charge me an additional $25 to rotate my tires (which I had just performed myself the day before) - but the alignment was worse when I left than it was before I arrived. I made the owner - Doug - take a test drive in the car after I had paid, and he said that the alignment was perfect, but couldn't drive it down the road without constantly correcting the steering wheel. Only after he heard a conversation between me and my credit card company did he finally refund my money. Very rudely told me never to come back again. No problem!!! I won't!!! Doug's website also will not post reviews that are not 5 star. I have yet to see mine post - so much for "honest" feedback. DO NOT WASTE YOUR TIME OR MONEY THERE!!!! read more

I drove about an hour South from home, to Pittsboro (NC), this morning to pickup a piece of farm equipment. When I arrived, I found the left-rear brake on my F-250 truck to be SEVERELY overheated, almost on fire. Unfamiliar with the area, I asked the farm equipment mechanic for a reference. He sent me a couple blocks away to Doug's Auto. I limped the truck over to Doug's, with two German Shepherds in the back, and Doug was kind and sympathetic enough to pull one of his mechanics off an existing job to troubleshoot my brake problem. Both rear calipers needed to be replaced, so we ended up replacing the brakes on all four corners. While Doug offered to let us (me + 2 dogs) hang out in his waiting room, I opted to just sit outside under a tree with the dogs, as one of them is a puppy that just would not have done well in a waiting room. Doug and his staff brought us a folding chair and 5-gallon bucket of water. We had to wait for over 4 hours to get the parts delivered and installed, but Doug and his team did everything they could to get the job done quickly, but correctly. Awesome service. Fair prices. If I lived a bit closer, Doug and his team would be my "go to" mechanic for ALL automotive work. A++ experience. read more

we started taking my daughter's car to pittsboro while she was living there---now she lives in sanford and we live near burlington and we drive to doug's for our auto service. honest, reliable, and they take to time to show you exactly what is needed and why. i tell all my friends about doug's---i have lived in this area for thirty years and this is by far the best mechanic i have ever dealt with. read more