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    Pitway Towing

    5.0 (4 reviews)
    Closed 6:00 am - 10:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Pitway Towing

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    4.5
    (56 reviews)
    Wheel & Rim Repair
    Responds in about 5 hrs
    New on Yelp
    RV Repair
    Responds in about 7 hrs
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    1 year ago

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    John B.

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    1 year ago

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    John B.

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    1 year ago

    Service was quick and friendly. I was delayed meeting the technician. Still, he was patient, courteous, and proficient. Thank you!

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    John B.

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    1 year ago

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    A&L Towing

    A&L Towing

    3.7
    (3 reviews)

    His calm demeanor and his expertise put my mind at ease. He arrived within 30 minutes as quoted!…read moreThanks again Jorge!

    I would not recommend A&L Towing based on my experience. What should have been a simple roadside…read moretire change turned into more than a three-hour ordeal and resulted in damage to my vehicle. I contacted my roadside assistance at 7:22 PM for help with a flat tire. A&L Towing arrived around 7:48 PM. The driver appeared to be very young and arrived wearing a black T-shirt, yellow shorts, and black slides. When I asked if he was planning to change my tire wearing slides, he told me he had been asleep and had just woken up because his father told him to come help me. After retrieving my spare tire and using my lug wrench, he struggled to remove the lug nuts. Instead of using the proper equipment, he repeatedly attempted to force different lug wrenches onto the wheel bolts by striking one wrench with another. I became concerned as I watched him move from wheel to wheel trying different methods. When I asked if he needed assistance, he declined. He then made a FaceTime call to his father, speaking in another language. After the call, he informed me that his father was going to cancel my roadside assistance request. He collected his tools, drove away, then returned just a couple of minutes later saying he needed to take a picture of my wheel so his father could cancel the service request. At that point, I contacted my roadside assistance provider to report that my tire was still flat and that A&L Towing had left without completing the job. Around 10:15 PM, more than two hours later, A&L Towing returned--this time with a young female driver, who advised she was the owner's daughter. She asked if I needed help changing my flat tire. I explained that her brother had already canceled my service request and that another towing company had already been dispatched. She then told me she was there to tow my vehicle, but I declined because I preferred to wait for the replacement service provider. When the second towing company arrived, the driver immediately examined my wheel and told me that my lug bolts had been freshly stripped. He asked whether anyone else had attempted to remove the tire before he arrived. After I explained what had happened, he confirmed that the damage was consistent with the previous driver's unsuccessful attempts to force the tools onto the lug bolts. He also believed the reason the first driver returned to photograph my wheel was to document its condition after the damage had already occurred. This entire experience demonstrated a lack of professionalism, inadequate training, poor communication, and unacceptable workmanship. I experienced an unnecessary delay of more than three hours, my roadside assistance request was canceled without my authorization, and my vehicle was damaged during an unsuccessful repair attempt. If A&L Towing is sending inexperienced drivers to perform roadside assistance, they should be properly trained, supervised, and equipped before being dispatched to customers. Roadside assistance customers deserve competent, professional service--not damaged vehicles and hours of unnecessary inconvenience. Unfortunately, based on my experience, I cannot recommend A&L Towing.

    Pitway Towing - towing - Updated August 2026

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