Great fast convenient service. Jose was very helpful. Phone is operating like new again.

Employees are very helpful and their prices are budget friendly. Also, phone cases and other accessories are available in the store. Walk ins are fine and they've most likely got parking available on the street. I also want to mention that they are honest with their capabilities, they won't take your device and mess it up if they are not sure how to fix it like other repair shops. Thanks. read more

Pixel Patch Repair - Mobile Phone Repair Near Me - Studio City, California

These guys are great! Thought i was going to have to buy a new iPhone. The charger was blocked and wouldnt charge, couldn't hear out of speaker and people couldn't hear me talk. These guys are super nice and fixed it in 15 minutes . Cant recc enough! Very convenient and fairly priced!!! My go to from now on! Thanks! read more

This place is top notch, not only with their prices but with their customer service. I had water damage to my screen and camera. I brought it over during a pandemic and was quickly assisted while I waited in my car. Not only did the owner come outside to show me my opened phone interior having water cleaned out now, but he was nice enough to hand me a bag of rice to leave the phone in, just in case. Not only did he not charge me for any labor for the work of checking and cleaning my phone, but funny enough, he also let me keep the bag of rice. I promised I'll owe him a bag of rice one day soon. Haha My phone has been working perfectly since that day... so dropping in this review for this honest biz. read more

My niece cracked her phone and got the saddest little cuts on her dinger from the screen so we decided to see if we could get a quick repair in the neighborhood. Aydin, the owner, was quick to reply and offered us a great deal. We were able to walk in and have the screen replaced within minutes. Highly recommend! read more

I came in today to get my phone fixed (it wasn't charging). I was in a rush to get there before they closed. Ari helped me greatly, he was so welcoming and accommodating. He was able to help me out in less than 10 minutes. I will definitely be back here for any other iPhone repairs that I'm sure I will be needing in the future!! read more

They repaired my water damaged phone! It was so fast too. I got it back the same day. 10/10 recommend

Friendly staff, helpful, and quick! They saved me a lot of money so they are my new go to place for any cell phone issues.

Incredibly fast and good service. Arie is very knowledgeable about all sorts of phones. This is my go-to store when phones in my home break. Parking is usually not an issue despite the fact the location is at Ventura. read more

This place is the best place to come if you need any type of repair on your phone very friendly and affordable always come here when I need any kinda of help with my phone I recommend this place to everyone read more

Needed to update my review to say how wonderful the shop is, beyond professional and so friendly. They answered all my questions about the repair and did it in a timely manner. Will be sending all my friends here if and when they need a recommendation. Fair pricing too! read more

Yesterday I had the screen on my Iphone 7 repaired at the Cellphone Factory & Repair on Ventura after a friend recently recommended this establishment. I was truly impressed with the service I received and how quickly it took! Ari repaired my screen and it looks fantastic! The prices are reasonable and above all the results were amazing. I definitely would recommend this business to anyone who wants a great quality repair. read more

Highly recommended. The staff is extremely knowledgeable, friendly, efficient, and fun to talk to.

Ari is very nice and friendly, helping me have a thorough iPhone check, and takes a very short time to figure out the problem. he is very patient and helps with fixing some additional easy problems for free. Highly recommend this place read more

Originally I came for the fair price. Now I would come back for the service. Ari helped me out. He was so genuine and helpful. His interaction with each customer made me happy to see. I was in and out so quick. Definitely would recommend. read more

My surprise was the availability of staff and the professional workmanship I received for a cracked screen. Ari, was knowledgeable and understanding exactly what I needed. There is no other place I would recommend. Cell Phone Factory is the place! read more

I have a iphone xs max in great condition but like all my iphones facetime calls and youtube video audio was extremely low. I figured I had damaged a speaker so when I called in I asked to replace my speaker. They told me it probably just needed to be cleaned and that they could do it same day. Stood outside for 5 minutes while they dealt with a customer and dropped off my phone. Within a hour it was done and they showed me the areas they cleaned off. I've had a lot of iphones audio go out on me so it was cool that they showed me a good fix. Price wasn't bad for turn around and overall good experience. I would bring my phones here for repairs again and I would suggest it to my friends. read more

Ari and his staff are absolutely amazing! I have cracked my phone a couple times and he takes care of me immediately! In and out in 15 minutes! He will give you the best deal possible. I highly recommend this store read more

Customer service is on point! Ari and James were very kind and super helpful with what I needed. That's now my spot to go to for anything phone related. read more

Ari, Justin and Noah were professional and thorough. My phone had been in the water and Ari knew exactly what was needed. I also needed a new camera and they replaced it perfectly. This is the place to go for phone repair. read more

I've been here TWICE now and I love this place! I live in Ktown and I drive all the way to the valley because the service is so good. I'm one of those annoying people who is obsessed with my phone and this is the only place I trust! Thanks for the great service as always! read more

5-star reviews don't come any easier. The screen on my 6th Generation iPad had become loose and the Home button was not responding. I phoned Ari who said he'd take a look at it. I drove to his (very clean) shop on Ventura Blvd. and within 15 minutes Ari had it repaired and back in working condition -- and for a very reasonable $29.00! I found Ari to be professional, very courteous, and most importantly competent. My thanks to all the other customers who left 5-star reviews for him -- made my search for a repair tech an easy choice. read more

After I failed to apply my iPad screen protector (I left 2 air bubbles!!!) I went in to purchase a new one and chose to leave the applying to the professionals. Ari was super friendly and took a look at it, and said he was going to try to smooth out my job so that I wouldn't have to purchase a new one. 5 mins later he perfected the original protector and didn't charge me anything for it!!! Super sweet & willing to help. I really appreciated it! Def coming back for ANY tech needs. read more

Fixed my iPad charging port lickety split! Great service, very kind folks :) Saved me some money by noticing there was something stuck in instead of replacing the port itself. Faster quote for replacement than other shops too. read more

AMAZING customer service professional and fast! Thank you!! New owner James will take care of you!

Thank you for continuing to fix my crack screen every time sorry happens to it. I appreciate you and will continue referring my friends to your lovely establishment read more

These guys are truly great. Not only did they fix my screen, but answered all my questions and helped me out when I had trouble. They work extremely fast, very friendly, and lived up to their guarantee. They really helped me in a bind and will go back to them in the future! Highly recommend. read more

Great service and very friendly! My son cracked his iPad screen, so I brought it in and they fixed it within 1-2 hours. Ari was really nice and helpful. If you need your screens repaired he's definitely the one to go to. read more

I was helped by Ari, extremely quick service, called at 11am, he said he'd need 20 mins to replace the glass on my iPhone 6s and it was ready 20 mins later. I would highly recommend them and will be returning if I need more repairs. read more

Great service. Was done in about 15 mins and my phone has never looked better. 10/10 recommend.

I came in for my son's iPad. He had his headphone jack broken off inside. They were quick and very helpful. Every had Amazing energy! Would recommend and use them again! read more

I was very pleased with the service I received. I needed the screen protector replaced on my Galaxy S10 phone. And they got the part right away and did an excellent job installing it. Ari and Vidal were very nice indeed. I would definitely go back there. read more

These best service I've ever received!! I walked in and my phone was fixed in 15min. I highly recommend this place!!!

I shattered the screen on my phone for the first time ever today, I had never had to repair a screen before and was dreading it. Ari was great!!! He responded to my phone call very quickly, offered an easy quote. He told me it would take 15 minutes and he kept to his word. I highly recommend this store for your cell phone needs. Thanks Ari! read more

Excellent service, fast, and fair price. My iPhone-X developed a bulge on each side of the screen. I brought it in today, showed it to the technician. He knew immediately what the problem was; bloated battery from excessive charging. He had the part in stock to replace it, and told me it would be about 15- 20 min to fix. About 10 min later he brought out my iPhone, good as new. And the price was very reasonable. Now it's like I have a brand new iPhone. I'm very happy with the quality of the service, and the result. Great job! Thank you. read more

Adir helped me get my phone fixed after my screen broke so much that it looked like a digital plaid shirt. 20 minutes later I had a fixed screen. When he tested it after, he noticed that my proximity/light sensor and earpiece were mysteriously not working. He found the issue after some troubleshooting, replaced a cable and had me on my way quickly. All-in-all, the shop is nice, does good work and Adir is super knowledgeable and even personable! Would use again. Hope I don't have to! read more

AMAZING communication from these guys, who completed the job as promised! The price was clear and very fair from the start, and my device is as good as new. If I ever have another device problem in Studio City, I'll return to this shop. read more

I came into The Cell Phone Factory because I was having trouble with my phone and I was politely greeted by a very nice gentleman named Ari. He explained to me how to work the functions I needed and even offered to show me some extra stuff I didn't know my cell phone was capable of. Then I asked him about chargers for my cell phone and he told me benefits of buying a wireless charger. I thought it was a great idea so I bought one! He was very polite and friendly, this place is better than the three I previously visited. Because of the excellent service Ari provided for me, I'm definitely telling all my friends where to go if they need cell phone repairs or accessories. Thanks Ari! read more

Great service. Fixed my Google Pixel 4XL battery in 30 minutes! Nice, clean place. There was also parking right outside.

I am so happy with how I was treated from start to finish. Aydin really valued me and asked me specific details to see if he could do it for the best price possible. I got a new phone and smashed the screen the first week owning it so as you can imagine that's not an easy situation. Especially in the COVID 19 Apocalypse limbo we are all living in now. But somehow they made it an easy process and quoted me a more than fair price. read more