I love this place.... ! Best pizza ever.... ! Worth the drive down the mountain to get it....! read more

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We were passing through town and decided to stop at Pizza Factory for dinner. When we pulled up, we saw a big banner outside of the restaurant advertising a dinner buffet on Tuesdays from 5 to 8 PM. We decided to give it a try and boy was that a mistake! We definitely should've looked at the buffet before paying! It was empty! The salad bar looked completely picked over. When we asked if the spaghetti on the buffet would be replenished we were told by the employee that she'll see what she can do. The few slices of pizza that were left on the buffet were cold and hard. It was almost unbelievable that we paid for a buffet that had no food on it. Finally, the employee brought out a small tray of spaghetti to our table that had melted cheese all over it, and a man started to put pizza out on the buffet. Let me tell you...You're better off heading to the market for a Digorno and jar of Ragu. The food was awful. We would never, ever eat here again. Also, I would like to mention that it was highly inappropriate that a man, who I am assuming is the owner, was complaining about paying his employees the rate that he pays them to another customer loudly enough for us to hear at another table. read more

Pizza Factory - Pizza Near Me - Phelan, California

New great bigger and better location. Always good food and great service. Highly recommend this place for amazingly delicious freshly tossed pizza read more

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Their new location is really nice. It's very roomy and pleasant. Parking is easier. I'm more accustomed to the old location just because of the memories of family and friends there. We highly recommend eating there. read more

My parents are new to this town and recently moved into my Ranch and mannn did they love this pizza. Pricy they said but well worth the taste. You pay for what you get here that's for sure! Spaghetti and meatballs smack too lol read more

So sorry I made a review and yes it was about Taco Bell...you guys are the bomb! Always great service and good food ..so sorry...

Great local place , we always have a great time love the lunch all you can eat ! Reasonably priced

Used to be the best pizza I ever had I don't know what happened the last couple times I went there they take forever and I feel like I'm better off just going to little Cesar's especially for the price. Very disappointing read more

The pizza was perfect and the people were very nice and the beer was nice and cold it was very delicious read more

Pizza Factory - Dabble pepperoni and extra sauce very tasty - Pizza Near Me - Phelan, California

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nothing short of amazing ..home feel with a dash of class id say the pizza is by far the best in the area ....they also make classic dishes spaghetti and meat balls are so good and portions are perfect .they have salad a bar area and a game area for kids ...this is a must see to believe it ..when you walk in it is not what you exspect from looking from the outside in ..it seems so much smaller then it is ..i go here as much as i can to enjoy the pizza and salad ..must stop in to see for yourself . read more

Great food! Great atmosphere! Great employees and owners! This Pizza Factory has supported our community and especially our youth for decades! Thankful for this restaurant who is always willing to go the extra mile and out of their way for their customers! They embody what it truly means to be a part of the community! No other business has done as much in our community as Pizza Factory has! So get over there asap and get yourself a hot pizza! read more

Great food. Amazing service. Place was spotless. If you ever need a slice you got to try pizza factory. Best slice ive had in awhile!

Great sausage pizza service is friendly. Pizza is always done when they said it's gonna be done.

I went to pick up my pizza today. Unfortunately, the people that work there apparently do not like the jobs very unhappy. They do not smile or knowledge even there.. I sat there for 30 minutes waiting for my order only to find out it been sitting in a hot box right there behind the counter, and it wasn't until I finally went up to the counter again asking about my order and the girl found it in the hotbox. I don't know why the employees are unhappy there. They should be happy they have a job. Order was OK by the time I got it and got home it was extremely cold because it sat behind the counter for so long. Need to have someone at the front counter, taking care of business, instead of having them go back-and-forth from the kitchen to the counter. read more

I've been a regular customer at the Pizza Factory in Phelan since it first opened. We used to order pizza just about every week. For the last year or so we haven't been able to. I contacted the owner and she told me that they don't do Door Dash or Uber Eats because there's not enough drivers. Funny, how that is...we order every place else and there are ALWAYS drivers available! I just called the place in Phelan again and asked about Door Dash and Uber Eats. They still don't use them and the girl didn't know why. I asked if they themselves deliver, since it says so on their website. But I guess that's not true either. I hope the owners of the Pizza Factory in Phelan read this. Sincerely, Cece Backhaus Joder...a disgusted former customer. read more

I actually really like the Pizza here. The crust is nice and thick and everything tasted fresh. My biggest disappointment was that we went in to order 1 pizza and waiting 30mins to then find out it was never started. They offered to start making our order but we opted out and got our money back. Sensing my frustration he said "its because most people here ordered online" Well i walked away very disappointed because I was really looking forward to it. The place inside gives is a cute pizza ambience and feel with some arcade games for kids. I will probably try them again, but this time I will call and order. read more

The owner needs to step up and get this place back to what it was at the last location. The same friendly staff is there but the food has gone down hill badly. Raw dough in both the pizza and bread sticks in the buffet. Half the drinks are out of service for weeks. The salad dressing is so watered down that it hardly has a flavor. Waiting 30+ mins when they aren't busy just for a sandwich. Overall the move seemed to be rushed. I've given it 3 tries since the move and have been disappointed every time. lt will be a long wait to try again and that's sad to say since my family would eat here once a week. Hope the see things change. read more

My wife came home from a long day at work, and I said, "Do you want to go get a pizza?" She immediately smiled and we went to the Pizza Factory. It was great, the service was excellent and it was actually pretty quiet. We need to get some Oak Hills High School Football decorations up in there, that's the only thing I recommend. You have to be from the area to know what I mean read more

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I have been here a few times now over many years, the pizza has always been good, not good enough to go out of my way to come here. But the last two visits the pizza that we ordered was really good. I came back was I was in town again and really enjoyed it. The service was good and the pizza came out in a decent time. The place is old and out dated but it takes you back to when you would go to your local pizza joint when a kid. read more

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BEST PIZZA EVER!! I've been coming here for years, and the pizza factory chain does not disappoint! This is still the best pizza ever. I've tried other common chains like straw hat, dominoes, Pizza Hut. I've even had New York, Boston, and European pizza, and pizza factory tops them all! The pizza is always made fresh with the best ingredients. They never skimp on the ingredients. You get enough of whatever topping you order. It always tastes fresh and the cheese has flavor. The crust always has that perfect crunch - not too thin yet not too thick. Order a pizza. You won't be disappointed. If you have ordered in the past and you were disappointed, give it a try again. There's always a special going on too. read more

Pizza Factory - Large pizza; half pepperoni and sausage, half extra cheese and Canadian bacon yum - Pizza Near Me - Phelan, California

Found this location on the Yelp app. You made a good choice. The pizza was handmade right in front of us where we could see. All the ingredients were very authentic. Pizza was absolutely delicious. Staff was very friendly and helpful. One caveat, we recommend that you order a head. This wonderfully authentic pizza takes about 45 minutes to make. Of course, you come and sit down have a couple of drinks, play some pinball and video games or watching television while you're waiting. read more

Pizza Factory - I caught a pic of the pepper only slice. As you can see, they're generous with the pepperoni. - Pizza Near Me - Phelan, California

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Definitely the best pizza in town , service was great on the pick up side and there was a bit of a wait but totally worth it . It was about dinner time and the had a full restaurant so totally understandable,when my order was ready the gentleman giving me my order was pretty generous when I asked for some extra cheese packets with a reasonable amount for four of us sharing two pies . This place has my business for sure , I'm happy to support a local business and pay the extra money for better tasting food rather than give it to the fast food chains . read more

I've been wanting to try this Pizza place for a while now, so I took my family there recently. They have pretty good pizza. The staff were friendly and the restaurant decor is nice. The place was clean. It was pretty busy, we went mid day on a Saturday. It was a little loud, but hey it's a pizza place! If you're looking to try a new pizza place I suggest you give them a try! read more

Pizza Factory - Large Pepperoni - Pizza Near Me - Phelan, California

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Went to PF tonight ordered 2 pizzas for pick up Showed up and order was apparently lost so the girl at the counter said they would have it ready in 15 min they took my payment by debit waited again & went back in the second time was told they made the wrong pizza this this time So I asked to be refunded and was told it would be 3days before my $ were refunded mind you it was 60$ for 2 pizzas so I told them I wanted the cash I don't feel that I should have to wait three days for a refund. They should've never taken the money before the food was presented. Staff was completely incompetent. I've always had good service in the past but it seems the place has gone downhill. Be aware of their refund policy don't let them take your money card before your food is served or presented for pick up otherwise you'll be waiting three days to get your funds back read more

If you want pizza in town, go for Little Caesar's. Honestly better tasting, better quality and way better cost. Our small pepperoni and mushroom pizza last night had zero flavor. My antipasto salad was not good. Edible, but not enjoyable. If you WANT pizza, go to Yodeler for local or our favorite, Cross Eyed Cow!! Amazing flavor, ingredients, fun menu, great antipasto salad and drinks are totally reasonable!! Pizza Factory needs to take a step back and look at their quality. read more

Pizza was so great, crust was crispy, soft and chewy and plenty of toppings! Really delicious!! The video games and pinball machines were old school but fun. The only downside was the temp, the AC was not on so a bit stuffy inside. But overall would be back if in the area. read more

Others love the pizza , I prefer little Caesars Pizza, the only other Pizza place in Phelan for 1/3 of the price. I don't care about fancy pizza - cant really taste a difference but others claim they can. I also like butter garlic dip but they don't have it here. So it's a matter of preference and if you want to pay for it. Neither pizza place delivers which is why i wont give either 5 stars -- I only heard Pizza Factory used to deliver feom those who have lived here much longer than 10 years. Unsure when they stopped... read more

Service has gone down, quality has gone down and pricing has gone up. Even for "convenience"... the pricing is out of hand now. It's gotten so high we will no longer be ordering here. read more

A more recent review- This place has been horrible lately. I think businesses here in town have learned to get away with shoddy food. Uber Eats/Postmates has just recently became available in our area and because I've been sick for quite a few days I've been ordering out more often than usual. Not proud. My issue isnt because it was delivered the problem is straight from the Pizza Factory kitchen. Pizza Factories are known to be active players in the communities they serve. This Pizza Factory seems to have forgotten how important their customers are and that's been made easy because the customers have only one other choice for pizza locally. Out of the last three orders I've made I've ordered the chicken Alfredo pizza twice, pepperoni pizza twice and a medium white pizza. I ask for thin crust every time. I ask for no chicken on the Alfredo pizza and Ive gotten chicken on it both times and I just assumed because of the description there would be garlic sauce on the white pizza. No. No and No. Only one out of 5 pizzas did they manage a thin crust. They added chicken every time to the Alfredo pizza and seemingly have forgotten the garlic on the white pizza. SMH. Come on guys. Your supposed to do Pizza right. I ordered the Turkey sandwich on white bread, No may and no mustard with extra lettuce. The sandwich came on a sesame roll without the extra lettuce ( which was from a bagged salad ). They obviously got the notes on my order because they did leave off the mustard and Mayo and just shows complete laziness towards everything else. We ordered a meatball sandwich that I can't comment on because it was for someone else. The medium white pizza with basil tasted like toast without butter and the cheese was like rubber. No garlic and the basil was dried basil. I don't understand why the cheese was so awful. I've never had this experience coming from the Pizza Factory. I do know though it wasn't because it was delivered. We usually pick up our pizza to bring home and never had the cheese been so rubbery. I also ordered a side dinner salad. Description says " the perfect size side salad " for $5.69. For who?? I think this is where the extra lettuce I requested for my sandwich went. All 3/4 a cup of lettuce with cheese, croutons, 1 grape tomato and slice of cucumber it measured in at 1 and 1/4 Cup of " perfect size side salad". Seriously folks next time, (just for laughs) if you get a chance, measure that amount out and then imagine paying $5.69 plus tax. Your right. It's not that funny. All in all I guess the Pizza Factory is the better option here in town and driving to another pizza location isn't convenient at all AND it's obvious the Pizza Factory knows it. So order if you'd like just be aware that it's a crapshoot on whether or not your food will be ok or amazing and if your ok with gambling your money away with hopes of having a great meal then this place is for you!! read more

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Great pizza, great service. Happy with everything we've tried, Multiple pizzas and salads, and their wings are delicious. And they are quick with their carry out orders. read more

Pizza was delicious. Fresh ingredients, flavorful, family friendly. Small 6 slice Veggie pizza with pineapple, Pepperoni, and jalapeños added. Medium 8 slice Cheese pizza with bacon added. We added a drink from the fountain and chose the horchata which we had to toss out, but the food was awesome! read more

This place smells fantastic as soon as you walk in!!!! I have not smelled a pizza parlor like this since I was a child and it brought back a piece of nostalgia for me. The service was fast, efficient and friendly. The staff members were young, but patient with me since this was the first time I had ever been here. I actually requested a specialty pizza, which they made with no complaints, or excuses. I don't even eat the crust, but this crust was amazing! You can tell that it was hand tossed and made with love. I also had the salad bar which had a wide range of options for me to choose from. There's even a section of arcade games, like pinball, in this parlor that any parent would love to see on a Friday, or Saturday night, to keep the kiddies entertained. read more

Pizza Factory - Pizza Near Me - Phelan, California

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The place was clean inside. The food was great. I recommend trying their chicken bbq pizza! Price was a little bit but well worth it. The staff was great. All had good attitudes. I would recommend it! read more

Yummmm! Always great pizza and atmosphere Awesome service and average pricing No complaints after 10+yrs of enjoying the pizza read more

Terribly unacceptable service. When an order is botched up and then takes twice as long to deliver the product on a pick up order, any compensation returned should be returned immediately not credited to the next order. There won't be a next order. Very poor management skills. I will add that the food was well below par. $62 straight to the trash. Somebody get an adult in there to help run this place out of the ground. read more

First time trying the Pizza joint. Ordered an artichoke and Hawaiian pizza. The crust had great texture, crunchy yet soft. However, there's no special flavoring to the crust. The sauce is mediocre, tasted more like a can of tomato paste than a savory pizza sauce. My first thought was canned Ragu. The artichoke pizza was a joke. They gave slivers of leaves rather than artichoke hearts. A picture is attached, to show the absence of artichoke. The Hawaiian pizza was just ok. It had full sized ham with canned pineapple. I would recommend this place if you are too lazy cook dinner. Would not recommend it if you're looking for a savory place to enjoy Pizza. read more

Pizza Factory - Artichoke - Pizza Near Me - Phelan, California

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Great food and deals , haven't been here in awhile and finally visited after some time. Top notch food and the pizza is tasty ! Salad was delicious as well. Thank you for the amazing food. Can't wait to come back again read more

Stopped by on Mothers Day for my favorite pizza. Have to say Vivian quit possibly made the best pizza I've ever had. We drive 34 miles to get here and 34 miles back home. The great service / food is what brings us back. Shout out to Vivian. We will be back! read more

Customer service is never that great. Either they are short and rude or just not very friendly. Pizza is never really that great. Have tired about 5 times in 3 years and it's gone down hill every time. Also disappointed there's no cauliflower option for those who choose pizza but are low carb. They also don't offer delivery service locally anymore (more then likely a lack of employee issue but still a negative to choosing a pizza place!) To the owners questions; yes it was the Phelan location. And if you offer it then your staff lied. Because we tried to order and they said they didn't have that. This was less than a year ago. Was a young girl we dealt with. I'm discussing your delivery service not Uber eats. We don't get delivery from there, we used to get it through you directly. Which is not available anymore I was told by again your staff. read more

I'm sorry but this is by far the most OVERPRICED pizza I have ever seen in my life!! It was not even worth half that price. Avoid this place like the plague and just get LC. read more