I've been here four times in the past 1-2 months. Always take out. Let me tell you why- 1. The calzones. And if you go on Thursday, you get a large for the price of a small. The large easily feeds and fills two adults. I love love their restaurant style ranch. I literally pour it on my calzone. My bf lives close to this place for 5 years and hadn't tried it. I thought that was the most ridiculous thing! There aren't many choices out there, let alone for pizza. To quote him "I am utterly impressed with the calzone. I had no clue." 2. The cheesy breadsticks. Or whatever they call them. It's a great quantity and they are so squishy and cheesy!!!! When I order them next I will ask for a bit extra garlic powder though. Easily the top 3-4 cheesy bread sticks I've had in Reno. And I have had a lot. Yelp- please work on a cheese breadsticks badge. Thank you! I did notice their sign said under new management. I used to live out here in 08-19 and went here back then. Glad it's still around. Keep supporting them and give a shoutout to your favorite menu item! read more

Pizza Factory - Pizza Near Me - Reno, Nevada

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My husband and I stopped by for lunch and had a nice experience! The restaurant looked nice and clean! The staff were great and helpful! The food is great, and we loved both the pizza and salad! Just wish it didn't cost so much! read more

Pizza Factory - Salad lunch bar - Pizza Near Me - Reno, Nevada

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Draft beer, see kitchen work in front door of you! Pizza to calzones with weekly specials! Conveniently close to freeway. Fresh food with tasty ingredients. Worth a try! read more

I like coming here. I usually order to go or delivery, but I like to come and have a beer almost daily, if I can. The pizzas are good, and they freshly hand-toss them. They are quick to take your order, and they have a nice lounge to enjoy a game or have a nice conversation, usually from a neighbor. They could elevate their service by smiling and greeting you as you come in. They say they are under new management, and hopefully they will make people feel appreciated. They should also watch inventory so not to run out of my favorite beer! read more

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3/14/26. Got pizza for their special on Pi(e) day and it made my entire family sick. The quality went down as we used to get pizza there fairly often. The salad bar was once great too and is now a mess. Its unfortunate as its the closest to where I live. read more

There pizza was very stand no taste I have had their pizza before and it was very good I got one on Friday it was cold dry and tasted really bad so I'm giving them 1 because I can't give. Them a zero read more

Salad bar was not stocked, my bad I guess I should have checked prior to ordering. Men's room smelt of a 4th street dive bar deep into a Saturday night. I'm sure they have a deep clean scheduled soon, dusty duct work and that stench in the men's room. We won't be returning anytime soon. read more

Back again on a Saturday night, we experienced great service. The staff was friendly and got our order right. However, the pizza was mediocre and lacked flavor. Given the price, I expected something better. The establishment was mostly empty, with only a few customers picking up their pizzas to go. And the ambiance was dark and quiet making it a nice escape. read more

Pizza Factory - Pesto pizza with garlic and black olives. - Pizza Near Me - Reno, Nevada

Food was great, had BBQ chicken sandwich and salad... a little on the high side but what isn't these days, service is great, it is clean and that one is huge, games for Grand kids...we live right through the walk through love how easy it is to get there... read more

My family likes coming here for mostly take out. Dining in is pretty cool too. They have an arcade area & usually have sports playing on the mounted tv's. In the back, you can enjoy the pool table. Also, they serve beer. As for customer service, the employees are mostly nice. I got my order messed up before but they fixed it.(: Pizza is pretty darn good! Rest of the food is good as well. pizza/food sells beer kid friendly pool table arcade read more

Pizza Factory - All Meat Pizza - Pizza Near Me - Reno, Nevada

We love pizza factory. My favorite is the awesome combo. Now that new owners took over the sausage is different and not in a good way. PLEASE, PLEASE bring back the good quality sausage. The awesome combo is NOT awesome or good without it. read more

Just good old fashioned pizza! Y'all can get fancy pies, but I like the simplicity of their thin crust, red sauce, cheese, sausage, pepperoni with red onions. Always done perfectly. The staff are always pleasant and helpful, and willing to make recommendations too. I'm a lover of pasta, so I do like their baked spaghetti and lasagna also. It's just a simple, friendly and clean pizza joint! read more

Great pizza, the crust was really good. I had the barbq chicken pizza on their advice. It was a great choice. Also had a salad from the salad bar. Salad bar was well stocked with a number of options. Restaurant was clean and pleasant including the bathrooms. Service was excellent and prices fair. The restaurant has a game area and pool tables, and a separate party area for groups. Great choice! read more

I really enjoy Pizza Factory! It's one of very few places that deliver to my area (back of Cold Springs.) The only downfall of delivery is the time is pretty random. I ordered and it gave an estimated time of 1 hour, so I called after about 1.5 for an update and the girl said the online times are not accurate. Bummer, but the pizza arrived and it was great! read more

Pizza Factory - Pepperoni, Extra Bacon & Pinapple - Pizza Near Me - Reno, Nevada

Went for the lunch buffet at 1pm. Pizza was old and dried up. The price was not bad $13.50 a person but should probably go when it starts at 11am. They did make new pizzas but took a bit of time. Great service and friendly employees. read more

Very welcoming location. The employees were so attentive to our kids and allowed them to be kids. They had fun playing pool and some of their other games. We ordered pizza, wings, and mozzarella stix which was hot and fresh. Not complaints :) read more

Came in for the lunch buffet to be greeted by the manager she is very sweet. She and the staff go above and beyond. They have changed for the better for sure. CR read more

Pizza is mid, the service is great and atmosphere was great. Just not a fan of the taste of their pizza

Pizza was not very good. Service was excellent. Pizza had not much taste. Wings were bland. We have gotten pizza from here before it's always the same. read more

After coming back since last summer, the food quality improved tremendously! Get the cinnamon sticks. Their icing is amazing. Service was great and you can tell the restaurant has made great changes. They had a section with board games that my kids loved and it was very clean ! Even had a variety kids menu. We will be back! read more

Some of the best pizza around hands down. Really fresh and well made. Not ever over or under cooked. They've somehow managed to make it the perfect middle. I highly recommend them here. Good customer service. Very friendly and fast. We'll be my go to for pizza. read more

Pizza Factory - All Meat Pizza - Pizza Near Me - Reno, Nevada

Sent us a mailer coupon, tried to order delivery, employee and manager state the coupon must be used in person...says nothing about that on the coupon mailer ya lurps!! It even says order online lmao...Lol lost our business! RT it is read more

Pizza Factory - Coupon - Pizza Near Me - Reno, Nevada

Not much to say except everyone must be high that works there. Ordered 3 pizzas they said 30 minutes, I showed up at the 35 minute mark 1 pizza ready waiting for the other 2 another 10 minutes. Nevaduh... Just an overall weird vibe, lots of people "like 9" standing around on their phones, 1 guy making pizza... read more

3 1/2 stars.. The pizza is good. The times I've been there to pick up my food, it has always been ready and warm, so I think they have their cooking times down. read more

Spotlessly clean, friendly & pleasant staff, food was delicious and prices are good. We were glad we gave the place a chance and will be happy to return soon. Thank you ! read more

Had an issue with doordash, at the two hour mark of waiting. The dash app said the pizza had arrived though it did not, I proceeded to call the store and they were super accommodating (I knew they used their own drivers for doordash). I offered to pick up the pizza and they had it ready and hot by the time I got there which was about 15min! read more

Been eating here for awhile now, they got out of the startup rut & started doing really good with their pizzas, no shortage of toppings, piled thick , bit more on the expensive side as pizzas go, but I don't mind, not far from my house & delivery is quick read more

This was a sad sad buffet. They only give out pizza cheese bread and sweet bread. ALL WITH THE SAME DOUGH!!! no fries no chicken wings. They did have salad bar. But most of it was slimy! Listening to them argue about how many pizzas should come out is annoying. The soda machine wasn't working. So they gave us a 2L. We like that there's a pool take and the cashier was nice. Food was not! Don't waste your time unless your ok with everything tasting the same. read more

"Awesome is what we do" is one of their mottos, and they aren't kidding! This was the first time I've ever ordered from here. I ordered bread sticks and rather than being dry and blame, they were crisp on the outside and warm and chewy on the inside with a light seasoning and parmesan cheese. I also ordered a large calzone with mushrooms, olives and extra cheese. I was not disappointed at all! The ingredients were fresh and flavorful, the cheese was gooey and not greasy. I was happy that they deliver. I can't wait to try some of the other dishes and pizzas they offer. read more

Pizza was mediocre at best. Tables were wobbly. Place was somewhat clean. Bathroom was somewhat clean. Needless to say, I won't go back.

My Husband and I decided to give Pizza Factory a try, Waste of MONEY& TIME! Employee's we're rude and truly weren't aware they were "working" in the customer service industry! The place was filthy! Tables were covered in previous customers dishes! The salad bar was not stocked! The beer on tap was room temperature! I could go on,! The Washoe county health department needs to pay them a visit as well as have a little discussion with the "new owners"! Take my word for it don't even walk through the front door!! Honestly! read more

Wasted my dollars. Ordered a vegetarian pizza and received an under cooked horrific tasting pie. The bell peppers,tomatoes, olives were old and had that acrid flavor as if they were sitting at room temperature for too long. For something with few ingredients it was disgustingly bad. The cheese was the worst because the texture gaged me. Never again will I throw money away at the Pizza Factory on Red Rock . Where is the health board? read more

More worries about wholeness than good pizza. Their website promotes safe space for kids even though no demand. Demand is for pizza and it ain't good. I'm a meat lover and my wife a veg. Ordered two pies one for each of us. They combined the toppings all on one pizza read more

Excellent food, service and great price! We have returned multiple times. Friendly employees, great dining inside and super clean

Good pizza and the staff is pretty cool! We had to get a towel from the staff to clean off the table but other than a sticky table it was fun and enjoyable. read more

We haven't ordered here in a few years and thought we would try it again. We got two small pizzas and wings, ordered online. The quality was okay, except we ordered the BBQ chicken pizza, and it was literally just cheese, chicken, and a BBQ drizzle. None of the veggies. Also, with the new state mandate regarding face coverings, it was disappointing to see that over half of the customers inside were not wearing any sort of face coverings, even while standing at the counter ordering. None of them were actually eating inside, as the dining area was not set up for social distancing in a very good way. The food was good, even with the messed up order. But, since they weren't really bothering to try to maintain social distancing or anything to help prevent the spread of covid, we probably won't be back for another few years. Oh well. read more

Horrible customer service, went to pick up my pizza and there was a young lady flirting with a young gentleman that had no mask on. She made it seem like I was inconveniencing her. This is inappropriate and I will not be back. Pizza was good and so was the other staff. read more

Today I ordered delivery from here with an order of my usual, hot wings and Italian club sandwhich. My order arrived in about 40 min which is about usual. The delivery person was very nice and made sure everything was in the bag. My wings were good and came with ranch which I ordered. The Italian club however missed the mark. The club came with the usual meats lettuce tomato and dressing with a pickle and peppers on the side. What it didn't come with was THE CHEESE! No cheese whatsoever found anywhere on this sandwich as you can see in the picture attached. I find this odd as I don't see how you can forget a condiment such as this. It definitely made the sandwhich less enjoyable. Let's make sure we pay more attention to these things ! read more

Pizza Factory - Pizza Near Me - Reno, Nevada

Would rather give a no star review. Ever since the new owners have taken over the place has gone to shit. The quality of the pizza has gone down hill so bad that my family and I will never eat here again. read more

Does Pizza Factory when you get there early their food is good and fresh. And the staff is very pleasant. Unfortunately the arcade games which is a big draw for this location are always broken. The worst part about it is that you don't see a sign it says out of order. In fact the Pac-Man game the controller's not bolted to the control panel. One of the pinballs they have the lights are just kind of hanging on the Playfield and one of the flippers doesn't work. This might seem like a small inconvenience oh, but when you go to a pizza place you expect to be able to play some games. I assume that they have somebody servicing them and that it's not owned by Pizza Factory. But they did get three stars on the pizza and everything else read more