The manager was rude didn't try to make things right . Very bad experience . She was rude to me and my husband read more

Pizza Hut - I got a free pizza but she said I wouldn't get that pizza today - Pizza Near Me - Dickinson, Texas

The service at Pizza Hut is always good! Always greeted upon entering. The staff lets me know the status of the order and the food is always hot and fresh. read more

Service was awesome, the wait wasn't too long either, going to start coming here more often

Excellent service great people and food is amazing. Been coming here for years and it's always on point, I recommend anyone who is hungry for some good food made right to stop by this store read more

Great customer service. The customer service rep greeted me at the door with a big hello and asked me about my day. She was terrific.

Orders take forever in most cases +10 mins over the estimate. Not the best quality pizza and they have the nerve to tip themselves after the extremely long wait. Far from the best experience. read more

I've always been a loyal Pizza Hut customer and needed to find a new location after we moved. I'll admit, the low star rating made me nervous, however our experience was great!! We picked up our order which was ready in time and hot. Staff was courteous and offered a water since we were a few minutes early. Kudos to the staff !! read more

I ordered delivery for the first time in maybe 2 years. I read they had a new manager that was trying to improve this location so I gave them a chance. Pizza was delivered on time and tasted great! I will order again read more

Pizza had a whole bunch of oil or something on it they are so slow i ordered 20 mins before still wasn't ready go to another pizza hut this is shameful. read more

I order from them online. Website said 25 to 35 minutes - after an hour and half later and 2 phone calls we got our cold, hard pizza. All they said was was " sorry theirs nothing I can do". If I could give them 0 stars I would. Don't waste your time or money on this place!! read more

The 3410 Gulf Fwy Suite 3426, Dickinson, TX 77539 location, this was my 3rd time ordering from them and all 3 times I have had issues. This time supposedly the door dash delivery person dropped my pizzas at the wrong location. When I called and talked to the manager he did not seemed surprised and said "we will have to remake your pizza" when I asked for a refund instead, he said they can only refund 2/3 of the cost the delivery charge could not be refunded. I was shocked!! He said I would have to come into the store to get the rest.... I will never ever order from Pizza Hut again and I will post all this on as many social media sites as I can. Do NOT order from them and I wont order from Pizza Hut ever again!!! read more

DO NOT ORDER FROM THIS PLACE !!!! They have HORRIBLE customer service ! My order was 1+ hour late . Called and wanted a refund -- some guy there said he was going to put a credit on my account . I didn't ask for that . I said a refund -- they finally showed up to my house and knocked my Christmas ornament off my door and didn't even notify me that my food was delivered. Fucking scumbags . read more

It literally takes 4 hours to deliver a pizza and I tried calling them before it arrived for a refund but once I said "refund" they left me on speaker phone. The guy delivering my pizza gave me attitude and said "yup been getting that all night" and left with pizza. read more

it sounds like Pizza Hut needs to do a little upper-managementa and figure out what's going wrong with this store. Slow and bad of work at at Pizza Hut it is not that hard. Long time ago but apparently this one sucks.!! read more

won't be going here ever again! not only was there no sauce on the wings I ordered when I showed the girl my food she proceeded to take off her mask and speak over my open food. she claimed there was sauce on it which there is ONLY AT THE BOTTOM OF THE TO GO BOX. I didn't even want to argue with her cause she took her mask off and was 3 feet from my face. read more

Pizza Hut - no sauce on wings - Pizza Near Me - Dickinson, Texas

We have ordered pizza from this location a few times during COVID. The pizza has been made perfect to order and delivered sooner than we could have hoped for on each occasion. The drivers have been polite and very conscientious about contactless delivery. read more

We ordered our pizza at about 630 and and nearly 2 hours later it still hasn't been delivered. We tried to cancel our order and they didn't answer WILL NEVER ORDER DELIVERY HERE AGAIN. We still have yet to receive our pizza, and they won't answer so we can cancel. Nicely ruined night. read more

I would rate this no stars if I could. I ordered pizza at 6:40 and didn't receive it until 8:50. The pizza was also cold and stale. It's not that hard to make a 2 topping pizza and deliver hot to 1.9 miles away. I should have thrown the ingredients in the bread machine and waited the two hours for it to make my dough so I could slap it in the oven and atleast had hot pizza. The only reason I tried Pizza Hut is because dominoes does not deliver to me. From now on I will go back to ordering my dominoes and go pick it up myself. Atleast it's hot, fresh, and consistent read more

We ordered $50 worth of pizza for my birthday. Normally we go with domino's and our food arrives quickly and hot, but tonight we wanted stuffed crust so we ordered online from pizza hut. The order was supposed to arrive (according to their website)nearly an hour later at 8:59 PM. It was almost 9:30 PM when we received it. It was cold and the cheese was hard. I called to let them know and manager Richie was extremely rude until I told him I didn't want anything for free. We will buy DiGiorno next time we want three cheese stuffed crust pizza. At least it will have cheese on it. read more

Every order I've had from this "hut" has had extra sauce selected. Not only has extra sauce not been on the pizza, but the pizzas have barely any sauce at all. (basically no sauce instead of extra sauce) Every wingstreet order from here, has had chicken arrive, with barely any sauce, barely even enough to partially wet most of the chicken. This has been an ongoing problem with this pizza hut, they apparently don't know what sauce is ( I also submitted a complaint to corporate ). And in my last order, I ordered a full price cheesy double crust pizza, only to receive an ordinary pan pizza. Thanks for eating my money. Due to multiple offenses, i reward this hut 1 star. Pizza hut _is_ tasty, but get it from a different franchisee. This one is terrible. Or order pizza from someone else altogether. Last chance order was blown so badly you didn't even send me the right pizza. And it still had crap for sauce (barely any at all, can't even taste it). on an extra sauce order. Good bye. read more

The only reason I gave 1 star is because I had to. I ordered my pizza online and my confirmation was emailed to me so I know I ordered it correctly. I ordered a large garlic knot crust, honey Sriracha sauce, extra sauce, grilled chicken, spinach, diced tomatoes, mediterranean black olives, and bacon. I waited nearly 2 hours for the pizza and I got the pizza with no sauce (I ordered extra) and no diced tomatoes. I paid $25.97 and tipped the driver $5.00. They charged me for everything I ordered, but left a couple important ingredients off the pizza .......A DRY and COLD pizza I've been watching my diet and I finally broke and ordered this pizza after craving it for 2 weeks........HUGE disappointment so I called the location in Dickinson I spoke to Richey he stated he was the manager. He offered another pizza I replied I waited for this one for nearly 2 hours and he said I'll getcha next time, I'll getcha next time. I replied I will call again tomorrow. There will not be a next time. Calling again tomorrow to speak with another manager. This is ridiculous you are a pizza shop and you can't get that correct. I do not recommend this place and I will not be returning and I will tell as many people about this because this is so wrong. Frankly I could have done better myself I guess I will break out the pizza stone to do my own! read more

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This store consistently has the best pizza around. The marinara is perfect and the meatballs are small bits of heaven. Never had meatballs on a pizza, your loss. The Hershey's brownie will melt in your mouth with an explosion of chocolate goodness. Give this hut a try, you won't be sorry. read more

I ordered from them 3 times ,and each time my pizza was disgusting . The bread sticks were so hard I could even bite into it . The pasta was extremely nasty . The pizza was okay , but it was cold each time . The only thing that was decent was the soda read more

Good coupon specials, fair delivery time, good pizzas.

Good delivery time and pizza was nice and hot. Delivery guy was very customer friendly. Had not used in a while based on a few bad experiences. May give another opportunity. read more

Good for delivery or take out only. Food on the buffet was old and there was not much of it.

Will never order from here again! Order was supposed to be delivered in 30 - 40 minutes. After an hour I called to find out why it wasn't here. Took 3 tries to reach someone at the store. They claimed the driver called and left a message. Not true. I had my phone in front of me the whole time. No one called and there were no messages. Then he claimed the driver was at my front door. Not true. I was standing there. No one there. In the end, we cancelled the order and had to get dinner elsewhere. read more

It now located next door. Placed on line order for take out. Arrived and was told they didn't have the diced tomatoes for our pizzas. No attempt to contact me was made. They charge for red pepper and Parmesan. .75 and .96 respectively. I have never seen that before. The pizza was so so. Won't go back again, papa johns is closer and we have always been happy there. So much for trying someplace different. read more

Never ordering from here again. Got two cold, likely undercooked pizzas and some delightful food poisoning. My boyfriend and I have both spent the day hovering over the toilet. Thank you kindly Pizza Hut. read more

I have worked in fast food restaurants fire many years and by far have never experienced anything like I experienced when I placed an order at Pizza Hut on 45 and 517. The order was placed, confirmation email stated that I would get my order with 45 minutes. Great. An hour and a half later the driver finally pulls up with someone else's I order apologizing because they had to remake it. Once I told him what I ordered he went back to the car for about 20 minutes, then came back with HALF of my order. After apologizing for several more minutes he reassured me that he would come back in 30 to 40 minutes with the rest of my order and a drink for the mix up. That was 2 1/2 hours ago. I've been on hold with customer service who continues to drop my calls because the store location will not answer the phone at their location. I will NEVER in life order from this store again and encourage anyone who wants to spend money on quality food and service DON'T EAT HERE! !!!!! IT SUCKS THAT YOU HAVE TO SELECT THE 1 STAR RATING JUST TO SUBMIT WHEN IT'S NOT WORTH A STAR. read more

On 5/20/15 we ordered the new BIG BOX pizza. It arrived with ingredients on only half the pizza. We called the store and are still waiting to hear back from the manager !!!!! read more