In May, I placed an order and accidentally hit the pick up within one minute. I called the store and told him that I need to change that to delivery rudely. The girl told me she could not do that that I would have to re-order and I said so, how will I get the refund from my first order? Well, I'll have to file something. It'll take 7 to 10 days. I said so are you gonna do that? She goes yeah very rude again today is June 2. I called the manager earlier. The manager said yeah it was done very rudely again so I called corporate corporate took my information and said I'll have to send it to a higher-ups. They owe me $53.53 and I promise you they will never deal with me again. read more

I don't like giving bad ratings, but this place really has some areas to improve. First, gnats and ants everywhere! Ants especially by the window... Service was ok, I told them multiple times that I'd like boneless, they even deleted and restarted the order, and I still got bone in. Not a big deal however still frustrating. Wings and fries were still ok but as I said, they can definitely improve some areas. read more

waited over 30 minutes for my order which was one 15pc combo (for two) and both of our wings had barely any sauce. I also noticed the fries didn't have the seasoning salt so I had to go back inside to ask for it... OH AND THEY FORGOT MY CELERY/CARROTS! not to mention the younger girl answering phones and running the register was rude. after waiting 20+ minutes I went to the register and asked another employee if they could check on my order which she interjected mid sentence to tell me "they're still making them" in the not so nicest tone. definitely would not come to this location and only did for convenience. luckily this isn't the location near my house which is much better! off Bay Area read more

More than once I've had problems at this location the problem is obvious. They have a bunch of kids running this wingstop and they don't give a F*ck. I order two 10 pc classic combos, with extra seasoning on the fries- the wings literally came dry with ZERO SAUCE and ZERO SEASONING. The cherry on top is when I called and the caused answers, the give the phone to the shift lead. She would not give her name but was more than willing to give me the cashiers name "Valeria". How pathetic. You wouldn't take accountability for the shift but you'd be willing to blame your peers and give their names out. Absolutely WILL NOT come back. I'm going to the wingstop in SOUTH SHORE from now on. read more

-5! The young girl at the counter--clueless!!! I asked for my mobile order. She said it wasn't ready. I saw the lady putting out more orders. I again asked the cashier if my order was ready. She said no. Then after 12 minutes she calls me by the wrong name and my food had been ready and sitting there the whole time. Just disorganized and she didn't have a clue of what was going on. read more

Waited 40 minutes and my food was given to me cold lol. I think they forgot it on the rack. I asked for 2 drums and 4 flats and she said flats only? I said no 2 drums and 4 flats. The reason i asked this specifically is because they gave me all drums last time even though i wanted a mix. This time i got all flats lmao read more

Went in to order was initially told wait time was 20Minutes. By the time I finished checking out she said the wait is 30 Minutes which I was fine waiting. But After 40 minutes I asked how much longer she said oh just a few minutes waiting on your fries. I inquired again a few minutes later and she mentioned the wait time is 40 minutes. I stated when I checked out you stated 30 minutes. After an hour I asked for my wings because I was done waiting for my fries. I left without my fries only to find out once I was in my car there was no ranch so I had to go back in to ask for the ranch. They need some better management to help keep orders moving along. There was over 12 people waiting for food. read more

If I could give 0 stars, I would. I tried ordering Wingstop last night Wingstop, League City. I kept getting an error even after trying Apple Pay. I even called my daughter & had her to try to order for me. She said that she was having difficulty as well. So we decided on something else. Fast forward to this afternoon, I get a notification from Apple Pay that there was a Wingstop charge. This prompts me to check my email & of course, there's a confirmation. I go to Wingstop & explain what happened. The young lady at the register confirms that they had an issue with online website. Another employee called the GM Alejandra who stated that order came through but it wasn't picked up. I explained that it wasn't picked up because I wasn't aware that the order went through. The staff tells me that they can't give me Alejandra's last name or a number to contact her. According to staff, Alejandra says since I received a confirmation, there's nothing that they can do. Really? So Wingstop thinks that I just have $40 to give away? Any place else will send a message when your order is ready. Furthermore, if you verified that the order wasn't picked up, why can't you just make my order? I'm not even asking for my money back, I just want my food. What happened to customer service? I won't be patronizing that establishment again. I guess this is why they have a 2.0 rating!!! read more

I would give them 0stars if I could. Terrible customer service. They were dismissive and messed up my complete order. Be advised to check your food before you leave! read more

These wings are so hard to eat into, The fries are always burnt and never cooked well THE WAIT IS INSANE just for some badly cooked food worst wing-stop I've ever been in. The service is okay they are nice and seem like they know what they are doing. The wings that they gave us look like they are so old and they had them pre-cooked they just heated them up and put sauce in them. The ranch is just the best part obviously.The ambience, restaurant is fine everything is perfectly fine the worst part of this wingstop is the food. read more

NEVER ORDER HERE. The service is horrible. I ordered delivery and my food never came. Drove up to the establishment and they never even made my food and delivery driver never showed up. Asked for a refund and they said they couldn't do it. HORRIBLE SERVICE never order here ever. This deserves a 0 star. read more

Horrible customer service . They dont care about their mistakes only wanted to offer10 percent off .ordered lemon pepper wings and this wht I got.flavorless bland wings . read more

Wingstop - No lemon pepper ! They should be ashamed. - Chicken Wings Near Me - League City, Texas

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They are slow and messed up my order. I was there over 30 minutes. Ordered two things. One with done and the other without and received only with done. I saw them mess up two others waiting. They need help. read more

Just a terrible location. The cashier had no manners. I couldn't even finish answering a question without her asking the next question she had and was rude about it the whole time. Now I get if the place is packed trying to rush along but it was just me and another family in there and no mobile orders in sight. About 4 hrs later my body is completely regretting eating there. So if you're up for the risk getting food poisoning for wings. Good luck read more

Wow this was one of the best wingstop meals I've had in my life! I ordered it online for a carryout, it was ready when I got there and still absolutely delicious when I got home. Lemon Pepper and Original wings, and Butter Garlic boneless strips. This is one of my new go-to's if it stays consistent. Great night paired with Ford vs Ferrari read more

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Very very good quality food cooked very delicious I had a 10 piece chicken wings habanero and then a barbecue sauce absolutely really good the place is spotless absolutely clean the windows are clean the bathroom is clean that's impressive I'll be coming back to this place because a lot of other places they don't keep it up it's their filthy I highly recommend this place absolutely great great place read more

This is the worst location you can order from. We waited 2.5 hrs for our order to realize they decided to drop it so they could close

I tried Wingstop, instead of BWW, and this place sucks! Chicken was very dry, flavors suck. I got the garlic parm. What the fuck, no garlic no parm! I got Hawaiian and it tasted like Asian! Im going back to BWW, at least their not dry and have saucey flavors! Never again Wingstop!!! read more

We got a large order of wings, not only was it incomplete. The drums and flats were dry and over cooked and they did not send any ranch when we payed for extra. This is not the only time I've received the wrong or incomplete order from wing stop. -Very disappointed pregnant women that loves ranch. read more

do not eat here for your own good, had my typical 8 original hot, and root beer. idk what it was but i definitely got sick from eating here only meal i had all day long due to feeling a bit sick after been done with my meal. 4-5 hours later in fighting for my life in my bathroom with diarrhea and throwing up all over the place:( read more

My favorite WingStop location. Staff is always polite and I've never had any issues with getting my order correct. Only complaint is every once in a while the wings will be a little over cooked but it's nothing terrible where we haven't been able to enjoy them. read more

This evening I had my first experience at the Wingstop on 646 in league city. It was not good, a order that literally should have taken five minutes to complete. I waited 20 minutes. Don't get me wrong I'm totally cool waiting that long, if it was very busy but there was no in front of me in a hour close to their closing time, 6 people standing around and the manager looking at her phone.this I have a problem with. read more

worst wingstop ever. I got a large meal and all the wings were so small they won't fill up a kid. I came in after 35 minutes and still no food ready and they were not busy at all. I wish I have not spent my money here. Everyone knows wingstop is overpriced why not have a better quality? read more

The customer in front of me told the ladies at the front counter that the soda machine wasn't working. What appeared to be a manager waved her finger in his face and said that's not my problem. Then I went missed her rude behavior towards many other customers that were there. read more

I was trying to order at 10:25 and they told me they're not taking anymore orders when they close at 11

Good food but so cold in the restaurant you could hang meat in here to keep it fresh!!

They literally treat their customers like shit here. I was informed since I was the third customer to come in the door to go fuck myself and go outside until there's less customers inside but why was standing there waiting to place my order they took several phone calls right in front of my face in the middle of taking my order. They also had a bunch of their friends and they were laughing and goofing off with but customers do you stand outside because we have to keep distance while they have their friends and they're goofing off and bullshitting with them. And when I pulled it out that it was rude for them just throw me out whether friends get to stay inside they asked me do I still want my wings. read more

I ordered online and asked for extra seasoning on my fries. Starving and just getting off work.. I opened the bag to stale cold fries with barely any seasoning at all. Also, the wings were cold. I picked up my food 10 mins after the scheduled pickup time and I only live 5 mins from this wingstop but my food seemed as if it sat out for an hour or two. I had to season my own fries and reheat my wings before eating it. I'm leaving a review because this wasn't the first time. Added a star because sometimes I'll get fresh food, but only during the weekdays. read more

Wingstop - What I ordered.. - Chicken Wings Near Me - League City, Texas

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my total for the order was 25.96, i paid 20 dollars in cash and the 5.96 on my card. They charged the full amount on my card and took my 20.00 dollars and the cashiers name is Natalie, they referred to her as a "new" cashier when i've been served by her numerous times and the managers were not helpful at all. read more

I came to the wingstop today at 3pm, ordered on 3 small items.. After paying for my order i was told it would take 15-20 minutes and they would call me as soon as my order was ready. It is now 3:50 and i walked in to get my order after no one called. I went in there with a customer in front of me... as the customer infront of me also got told he would get called. I told the employees my name and the food had been sitting there longer than 20 minutes complelty cold.. I asked if she was supposed to call me she and she sat there and looked at me with a blank face and said i don't know. never coming back. read more

Are the cooks supposed to wear hair nets or hats or something?! The girls working the front had on hats but their hair was no longer than the cooks. Curious. Little grossed out. read more

Called a order in, simple combo and was driving to that location while calling. 7pm Saturday. Was told there is a 30 minute wait for food. So I said forget it. Then I drive by the Wingstop and there is one car in front of it and one customer inside. Talk about lazy and not wanting a customer. Employees must be enjoying the slow business there. read more

Twice they messed up my order. After waiting 45 minutes. Only to have me wait another 30 minutes. And bring out some redropped wings. Can tell they were the same wings. Because they were over cooked. They don't care about messing up orders. Only getting you out the door read more

I love Wingstop! Favorite place to go, but manager there is disrespectful and very child like. Food takes too long always! And my wings were not completely covered in the sauce. Ordered ahead of time and still was not ready in 40 plus minutes. read more

Not the 1st time.. Rude staff Alex & Christina needs some customer service training skills. Always rude & unfriendly. Order online to save your self a headache or go to the Kemah location for better service & quality of food. read more

I thought watching football while eating wings was a given. Today I asked the counter a total of three times to change the channel. The first time, the young lady at the front counter looked confused and simply said ok. A few minutes passed and she still hasn't changed the channel so I asked again. She responded "Oh I don't know the channel" and set the remote down. Did not bother asking anyone else in the restaurant. So I googled myself which channel. And after telling her to switch it to NBC she still said. "Oh I don't know what channel that is and set the remote down". This restaurant can easily improve by teaching the staff how to use a TV remote. Also no free wifi to even live stream the game. #fail Also the wings were terrible. No flavor or spice. The blue cheese and ranch had no flavor either. Don't waste your calories or time at this place. read more

I ordered wingstop just a bit ago from DoorDash. First of all, it took forever because the restaurant was backed up. Understandable so I'm not here to complain too hard about that. Second of all though, I received all flats in my 10 wing order which is not what I asked for. If I wanted that, I would have asked for that. Third of all, I asked for "extra well done" and didn't get that whatsoever. These wings were so slimy and seemingly under cooked I had to put them in the oven myself while working. Fourth of all, there was next to no sauce. Again, if I wanted light sauce, I would have asked for that. But of course I didn't. Definite waste of $20 because they wound up in the trash. I never write reviews but felt so grossed out by this food that I had to. FOR SURE won't ever order from this place again! read more

This place has about eight types of wings, with a featured wing style each month or two. The service is interesting, as your order will show up at a counter for you to pick up, but you need not clean your table. The napkins are pretty much a roll of brown paper towels on a stick. I tend to favor the Hawaiian wings as they are not common in other wing establishments. The decor in all Wingstop locations is aircraft themed with greens and browns. The french fries are unusual, as they are squarish, American style, and have considerable amounts of salt and sugar piled on them. This place does beat Brewingz in wing quality and on a good day will match BW3. It does not have the menu variety or wait staff of those places. read more

Wingstop - table - Chicken Wings Near Me - League City, Texas

Our office placed a large order/orders online for pick-up. The orders were not marked or complete. There was two separate orders for one type/flavor of wing only one was received. When called the store claimed to have put them together. When an order is placed online as one "plate", it should be filled as one "plate". I will not order again. read more

I frequent BWW and my wife was craving some wings today. I figured we could try Wingstop because it was right down the street. My wife was happy with her mild which is why I gave 2 stars. I got the garlic parm which were ok at best and the "Cajun". I put cajun in quotes because I love cajun food and these were not worthy of the name. Sauce and rub testers desperately needed. Price was high for an establishment with not much to offer. That is all. read more