I've been hesitant to review this place for a while, because deciding what start to give it has proven a difficult task for me. I settled on a 5 star though. The place has unlimited potential but more "behind the scenes" issues than anywhere else but the staff in store is fantastic and the product they make CAN be good if you know what to order. But beyond those issues, their thin crust pizza is absolutely fantastic. It's the best pizza in Spokane Valley hands down which is why I keep coming back. It's the best thin crust type pizza in the whole Spokane-CDA area and the location is very convenient for me so it's a nice bonus. The prices are phenomenal too. I love some of the more expenses places, but sometimes it's annoying looking at your credit card statement. Never here. One of the best cost to value ratios in the country. For example one of the issues, their website is complete garbage. I go there now to verify things for a review. You go the menu tab, and there's no information on prices, sizes, or crust styles. You go to place an order to preview it, and you can't access it because it's not during business hours. Like what? So you have no idea what sizes or prices would be. Other issues this place has are that on Doordash, they don't assume that you get cheese on your pizza. I got burned once by assuming that by clicking pepperoni I would get a pepperoni pizza. I got dough, sauce, and pepperoni. I guess it was my fault for not verifying I need to include cheese, but I've had to do this anywhere else and I've been to literally hundreds of pizza shops. The other style pizzas they have are just not that good. Maybe like 2-3 for the thicker style and 3 for the regular. It's a bit confusing that their thin crust can be so good and the others can't..... but it's been a solid 5 star. So basically, check this place out, only get their thin crust pizza, and if you order through door dash make sure to select cheese and you'll have all positive experiences! I think if they pushed this their average rating would be much higher than it what it currently is. Don't have a picture right now, but the next time I order I'll take one. read more

Just ordered the huge turkey sandwich on freshly baked bread! Plenty turkey, cheese and veggies! It was delicious! With tax $13 only! Give extra 15-20 minutes! Will be back again in the future! read more

Today a pizza was ordered from this location at 11:10 am and it didn't even show up until after 2 pm which if it was going to take this long it should've been communicated. We called several times to check on the progress and see what was delaying the delivery and I believe on the third call they said that the driver got lost? the people on the phone were very disrespectful and not understanding at all. Overall a very disappointing experience. read more

Ahhh brings back the great memories of college days. The pizza was awesome. I did try their sub sandwich and I was impressed. It is now my new favorite. Loaded up with greatness with a reasonable cost. read more

Ordered and delivered by Michael I believe. Pizza, tricky stix's - both cinnamon and garlic and cheese bread were delivered on time, exceptionally delicious, hot and tasty. Thank you for the great service and product. You guys made are pizza party a success. read more

Due to the COVID-19 outbreak, my wife and I talked about ordering pizza from a local company and being that we have not eaten out in a few months, this sounded like a good idea. She had just gotten a notification on Facebook of order XL pizza and get cheese pizza for free. Our thought was that would feed everyone. So she ordered up the food for pickup at 6:00 PM. I arrived at the location on Sullivan and was handed a single pizza and when I questioned what about the cheese pizza, I was told that time that it was one or the other. And if that is what we wanted that is what we should have ordered. This was the resolution that I got, your wife did not add that on the site. Not hey, I know that there was a mistake and let's fix it. It was your screw up and we are not willing to help make it right. Oh, and when my wife called and they blamed on the IT people who built their website. Sad thing is that I actually liked their food when we would order out. read more

Very good pizza. Friendly fast service. Look for the sign "free popcorn with large or extra large pizza" There's a 25% military discount.

Went to the location for a carry out that I placed at the restaurant. The employee who took the order was initially less than helpful, and seemed irritated that I was looking at the coupon sheet instead of placing my order the second I walked in. I asked if they had an ultimate pepperoni pizza, and his response was "not anymore." I just said, well, can I just get a pizza with a extra Pepperoni? Which again, he seemed annoyed by. I paid for the order which was almost 30 bucks for a pizza and breadsticks, and was told it would take 15-20 minutes. I went back to my car and waited the 15 minutes, and when I came back in, I found out that they hadn't even started making the pizza yet, and was told it would take another 7-10 minutes. The problem here is that there appears to be zero leadership in the building, and everyone working seems to lack any motivation or care. read more

The employees are extremely polite. I love the lunch special. Where can you get lunch for $6. No where. Yall the MVP.

Great custumer service. Fast pick up. Very convientant online ordering system. The twists are my favorite. Bsst thing on the menu. 5 out of 5. Soft all over and crunchy on the sides and had extra seasoning. It was amazing. The pizza? Nothing special. The crust was supposed to zesty but it wasn't anything worthy of note. It was not terrible. It is for sure better than pizza hut. Wings are nit recommended. They hardly give you any for what you pay. Costco frozen wings taste way better made in the air fryer. Skip the wings. Not worth it. Overall, 3/5 and would come back for pizza and twists. read more

Disappointing. Spent $40 for a large combo pizza, small cheese pizza, and a small dessert pizza. Combo was ok, but Pizza Hut and dominoes are better (and I loathe chain restaurants!). The small cheese pizza was seriously overcooked, so dry the kids barely ate it-- why would they sell it like that?!? The combo was ok but it's advertised as "extra cheese" but cheese was sparse, was also overcooked a bit. Worst part-- the crust. Their crust leaves a lot to be desired. You've been warned. read more

Pizza Pipeline - Cheese pizza SERIOUSLY over cooked. Dry and tasteless. Why would they sell pizza that looks like this?!? - Pizza Near Me - Spokane, Washington

I'm usually a huge fan of Pizza Pipeline at party's and such, so tonight I decided to splurge a bit and get some for myself... well, first off, the man on the phone was quite pushy when I was asking questions about delivery times and such, but I didn't see it as a huge deal because of course it was getting pretty late. When the pizza arrived, I was greeted by a very kind delivery boy, who gets a solid 10/10 from me, but to my dismay the pizza wasn't up to the quality I was expecting. The bacon was burnt, there was a lot of visible grease coming from under the pizza, and the crust wasn't up to its usual standard. All of this wouldn't usually bother me, but for the price I paid I was slightly disappointed. I hope it'll be better next time! :) read more

I went in a few nights ago to get a pizza for my very sick son.. the employees named Trevor and Ricky were so beyond helpful and nice and made our pizza perfectly. I just wanted to acknowledge the very intelligent staff and hard workers. Made my sick sons night. This was at the Millwood location! read more

Worst pizza pipeline location. The Shadle one is the best. The pizza was overcooked, dry and just overall taste was disgusting.

Slowest. Pizza. Ever. I have never received a delivery order in less than an hour from this place, sometimes closer to 2. If it was not for the cinnastix I wouldn't bother. read more

I ordered 1 large and 1 medium pizza for delivery. I hadn't ordered from them before, but they are close, so I thought I'd give them a try-their menu looks great. The pizza was delivered quickly. When i opened it, however, there was no sauce on either. I called and they said they would put my phone number down for a credit. I called the other night to try agsin, and they said they had no record of complaint or of credit associsted with my number. Won't be going back read more

Pizza is always fresh and piping hot. Delivery is always quick and friendly. The prices are pretty good and they generally have good specials. read more

The most expensive pizza in Spokane! I paid $32 for two medium pizzas. I tried to be nice and inquire why they were so expensive and the guy says "QUALITY NOT QUANTITY" in an agitated voice. Problem is, it isn't a nice place; it is a pickup joint and delivery. No ambience included, etc. Thirty two dollars and no delivery! Brought them home and there wasn't quality and there sure wasn't quantity! Go buy 5 little Cesar pizzas and still have more change in your pocket. The people there aren't so pissy either. read more

They screwed up on my order 2 nights ago, over $30 pizza. I called right away, person I spoke with put me on hold, talked with a manager, asked me if I wanted to wait for another pizza or get one credited to my account. I chose to get one for the future. I just called, not only do they not have the notes showing my credit, they don't even show my order. I have bank statements to prove. Guy was rude, basically called me liar, then when I said I was leaving a bad review hung up on me. Pretty crappy to do to someone who doesn't have alot of money and just had a baby. read more

Just had the weirdest worst experience... called the valley location and after them denying us delivery we were transferred to an even further away branch that had the valley deliver to us. Luckily this millwood guy was really nice and concerned (great customer service!!) Anyways, my pizza was overdone and I asked to substitute mozza for feta & they totally jipped me. Really regretting my purchase read more

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These people will let you stand in the lobby for 10 to 15 minutes before greeting you or even saying something to you. They are always running behind. Definitely recommend any other pizza place read more

My favorite pizza place in Spokane. The pizza is great, the pepperoni has a little added kick, and even the seasoned crusts are tasty! Plus they seem to always be open, much later than a lot of their competitors. Their $5 lunchtime deal (three slices and a drink) is unbeatable, especially when you factor in the quality of the pizza. The garlic tricky stix (with some marinara for dipping) are an absolute must. My only gripe is that they don't have any locations in the Seattle area! Although maybe it's good that they don't... I'd probably eat there three times a week. read more

We ordered from here a couple of weeks ago, and I was very unhappy. I placed my order at one location, and they transferred my order to another location without informing me, making us wait for an HOUR. When I said something to the delivery person, she said she would let them know, but nothing was ever done about it. Mediocre pizza, anyway. There are other pizza places here, Pizza Pipeline won't be getting my business again. read more

We read the negative reviews and almost didn't order but we are SOOOO GLAD we did. The pizza was ammmmazing, hot, fresh, DELICIOUS, and delivered much quicker than the time quoted! The guy on the phone told us to order online for a 20% discount and his recommendations. The garlic chicken pizza is awesome. For a midnight delish pizza, order now! read more

Wow....the manager is very rude. Be very cautious going into this place. Seems like a cheap place with low value that shows in the ingredients. Stay away. read more

I used to order every Friday. I have decided despite the pizza being amazing most of the time. The customer service is not. It is sad that a few bad nuts can ruin it for the rest. Delivery driver was rude, pizza near burnt and my personal information used the same day at a different pizza joint. I never ordered there. read more

Just in the area for business so wont be regular customer, but easy online ordering, great food and super fast and friendly delivery. I will order again if ever back in Spokane Valley. read more

I came into the store today, and didn't really announce that I had arrived. But when the gentleman behind the counter noticed I was there, he apologized and took really great care of me. This was the first time I had ever gone into a pizza pipeline to order anything, and the team did a great job making a good first impression. read more

Most average pizza we've ever had. And one of the most expensive??? There are better options.... including Digiorno. Save your money.

After calling the manager because we were expecting an item on the menu, I was essentially told I'm out of luck. The advertisement was very misleading, and the fix was as simple as delivering the item we asked for, even if it costs extra, but the managers attitude was condescending and completely disrespectful. We won't be ordering here again. read more

Great local pizza chain. I would rather support a local business than a national chain. The Pizza here is average, but good enough

Ordered here for a work event. Only ordered 2 medium pizzas and bread sticks. I put our order in online, at 10:10AM. Asking for delivery at 11AM. I did receive a call from them shortly after placing my order that they didn't think they could deliver by 11, but it would be shortly after 11. I was okay with that. At 1145, still nothing. I called and spoke with someone, and they told me the pizzas had left and should be there in 10 minutes. After multiple phone calls, and another hour, we finally received our pizzas at 1240pm. One might wonder why it would take almost 3 hours from the time you place the order to receive this order. From what I was told, they had several large orders this day and apparently couldn't handle the work load. This was my first time ever trying them. The pizza was good. We tried the garlic chicken and Sicilian. However, I probably won't order here again because of the time it took them to deliver. It basically ruined our work event. They did give us a full refund, but only AFTER we called the corporate office. It was never offered prior to that. Very disappointing experience. read more

This is the best gluten free crust I have experienced! Fast, friendly service. Great pizza!

Shame how bad the customer service is. First had to repeat my order five times. than told them I had a 100 dollar.... major freak out that the guy couldn't break the 100 dollar bill. The guy working counter looked and sounded stoned. I dont know how hard it is to be polite now a days. read more

I went to get pizza and crazy bread yesterday and thank goodness we started eating right away. I found a small nail in my crazy bread. Bit into it. We took our food back and got our money back. read more

Pizza Pipeline - Pizza Near Me - Spokane, Washington

The pizza tastes like cardboard. The staff was cussing in the back and apparently the manager who was there didn't mind. We won't be back.

This was great pizza we had a large veggie and Hawaiian split. It was absolutely delicious. The one issue is they don't have a franchise located in the Post Falls, Rathdrum, Spirit Lake area. read more

Will not patronize this place ever again. Ordered lunch special to take home to my grandson....3 slices and a pop for $5. He opens the box and discovers only 2 slices. Both were very small, and the crust was dry, hard, and very dark brown. Looked like they were last nights leftovers. I called and politely asked about the missing slice and commented about the quality. The man ( who was the same person who had given me the pizza) rudely explained that the special was no longer 3 but 2 slices. I started to ask about the poor quality but he hung up on me mid sentence. read more

I called Pipeline at 1:30am on New Year's Day (pretty much still New Year's Eve) and they were open!!! Not only were they open, they were still delivering! They delivered super fast and in the snow! I'm new to the area, but I have to say the pizza and twisty garlic bread thing were pretty amazing! read more