Terrible customer service. I got a delivery from them recently and after the food arrived I noticed the receipt. They added a gratuity without asking me as well as a zone fee as well as a credit card surcharge. Not noticing this at the time I gave the driver a handsome gratuity as well. A week later I ordered again and this time I looked and saw an extra charge called misc. food. In addition to the zone charge and the cc surcharge. I called the restaurant and the person pretty much told me If I didn't like it then I shouldn't call them anymore. The food is just so-so from the pizza to the sandwiches. BTW I live less than one mile from the store, why is there a zone charge? read more

Customer service was great and food was decent. Would definitely go back for the honey bbq wings & pizza read more

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Good Pizza and a solid antipasto Salad!! Tried the chicken parmigiana once not a fan The broccoli Rabe and Sausage is good not much flavor in Sausage good value so hard to get good broccoli rabe that's not bitter !!! read more

This is a small pizza joint in a strip mall. I was trying to decide between Chinese take out next door or pizza. The pizza craving won. I walked in and was told the Monday deal was a large cheese pizza for 10 bucks. Luckily I had 10 bucks as there is a 3% upcharge for credit. There did not seem to be many pizzas in the oven, so my order was served in a out 10 minutes. This is a good value food wise. The pizza itself was average. From what I know about pizza it was NY style. If I had to be critical, I would criticize the sauce. It was bland with no spices that I could taste. Just plain tomato sauce. The cheese was good and plentiful. The crust was standard. All in all I was satisfied. Nothing said this was great I have to come back, but nothing said I wont. read more

Pizza Roma - a pizza in a pizza box - Pizza Near Me - West Palm Beach, Florida

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Was staying at a nearby hotel and found then on the SLICE app. Placed my order and received a slight discount. Assuming I was running late to pick it up, when I arrived it wasn't and they basically hadn't even made the order. That was a bit disappointing as I had to wait about ten minutes while they scrambled to make the food. Food was good though. read more

Absolutely the worst "Grandma's Pizza" I have ever had. It was NOTHING of a Grandma's pizza but everything of a square cardboard box pizza. Ellio's pizza is higher quality then this pizza. So disappointing. read more

Best pizza around hands down. I just tried their Stromboli today and that was delicious too. Doesn't look like much but they know their pizza! read more

Place is gross. Not clean. Roaches everywhere. Never pizza in the case. Would def not eat here

Absolutely awful. Everything about this place is awful. Zero customer service, zero competence

I will start by saying, the food here is good, but it stops there. I have ordered food from here 5 x's total and 100% of the time, they deliver the wrong food. My last order from them is the "straw that broke the camel's back" and I will NEVER order from this place again. Not only did they get the order wrong, when I called to tell them the order was wrong, they offered to bring me the correct item, and guess what........ they brought me the wrong food AGAIN!!!! To add insult to injury here, every time I have had to call back to inform them of their error, you can here them arguing about the order while I'm on hold on the line. Final fail about this restaurant.... don't think about trying to order Online, their website doesn't even work. That probably should have been my first clue. read more

The employees were not wearing masks or gloves. Customers inside not wearing masks and no one said a word. Food was ok but not going back because they defied county orders to wear masks. read more

2 hours and counting. Every time I called, they said it was out for delivery, for over an hour, hopefully arrives somewhat warm..will follow up with results. I can wait, but being lied to is different. Update: was called saying it was out for delivery and then asked what I want my wing sauce to be. Then I questioned why are you asking if it was sent out for delivery...tounge tied, he eventually told me they were busy and hasn't gone out. Please don't lie to people and be defensive about it...own up to the issue and find a solution..that's all I care about...and pizza..I care about that too. read more

I love this place!! We went two days in a row, it's addicting (It can be a bit greasy but after patting it down it's amazing) read more

I placed an order online for deliver and my food never arrived. Terrible service...No one bothered to reach out to me about my food and did not answer the phone when I called. My last time ordering from them. read more

My fiancé and I love this place! It's right around the corner from where we live- it's our go to spot for a quick cute lunch date. Everything I've ever had here is amazing. I'm from New York so this is the best - close to home feeling I've found!! Great atmosphere- staff is wonderful - always worth the time to eat here! read more

This is the closest to NYC pizza I've had outside of NYC!!! Thin crust, excellent sauce, fresh cheese and toppings. The absolute best! They have specials, but I have my one and only go-to order. A large pie, extra cheese, pepperoni, well done please !!! And delivery is free and quick but maybe it's cause I always give a good tip!!!!!!! read more

First I want to say I am a huge fan of SLICE! I order lunch a few times out the month from this website without any issues. HOWEVER... This was my first time ordering from this particular restaurant. I am giving a 1 star rating before I even eat due to the argument I just had with the delivery guy. Silly me, I never knew that when you order pizza you have to meet the driver outside. Or a driver would pull up and just sit outside. What happen to KNOCKING ON A DOOR???? ** Update*** After actually getting my food order. Of course, it was incorrect. $20 down the drain, but well worth the lesson of NEVER ordering from here again!! read more

I love this place. The flavor is amazing and the staff is polite and wonderful. It's a brand new place and easily my new favorite spot to come. They have a great special on Wednesday and it's worth it. read more

Poor treatment of workers. Thinks people work for free. Our daughter worked for over 2 weeks there and was not only treated like trash by frank the owner but wasn't paid what she was owed. We Don't recommend this restaurant at all. Also the food will give you extreme heartburn and explosive violent diarrhea. read more

This place is a horrible pizza place I work right next door and I ordered a pizza for delivery it came cold the cheese was like a sheet of rubber on it. the delivery guy had no change I don't know why a delivery guy wouldn't have change and they forgot my drink it was literally just a pizza a drink and they forgot the drink even though I paid for it, the woman who took the order even asked what drink I wanted read more

I was looking for a new pizza joint and this one has been consistently great the last 3 times I have ordered. Meatballs are really good and if you put them on top of pizza there even better. Ordering again today read more

I have never been able to get a pizza from this place delivered on time, every order is 30+ mins late. Then they always try to get you with the next time "we won't suck as bad so just pay for this pizza". How about you just deliver a pizza at the time you say you will deliver. read more

IfI could give a zero I would. Ordered the shrimp fettuccine Alfredo with extra shrimp. After 1 hour of waiting the food gets to my door and there are 4 shrimp for 22.99. I called to ask how many shrimp you get in one order. Owner told me 5. Explained to him that I only received 4. He said he would bring me my order plus a complimentary cheesecake for my trouble. Received a call 30 minutes later stating that he asked his cook and they put 9 shrimp in there, he believed his cook and I was not getting my money back nor was I getting what I ordered. And then he hung up in my face!! What a RIP OFF!!! DO NOT ORDER HERE....YOU WILL BE TAKEN ADVANTAGE OF! read more

I picked up a carry out order yesterday. I questioned the price I thought it was a little high. The man behind The counter turned into The Soup Nazi. He said I shouldn't have questioned the price and told me I owed him a $1.00 he was serous I should have thrown his food at him and walked out. I was stupid enough to give him the buck. What a nasty ass never going back read more

Coming from New York, I love New York style pizza. This ***DEFINATELY*** is not it. The pizza is greasy with sauce that has no flavor. Many times I give a place another chance if they have one bad plate but this place is so bad, I will never come back. Looking at the other dishes around me, nothing looked good. Seems like they survive on elderly people who do not like lots of seasoning. read more

Love their pizza my favorite place to order pizza from that is close to NY style pizza.

Every time we have gone here the food has been great. We have tried a variety of things on the menu and each has been good. This is becoming our "go to" Italian place. We ordered a take out Julius Caesar pizza tonight and it was awesome. Only issue was that it was a little on the greasy side. but a napkin took care of it. read more

They have the best pizza ever in this area!! Being from New York, I'm extremely picky...just can't stand Pizza Hut, dominoes, and all rose standard take out places. This place is the real deal!! The pizza is amazing...lots of cheese and olive,oil...real New York pizza! The prices are amazing!! I go there about once a week, just can't help myself!!!! read more

This is the BEST pizza we had so far in this area. Great delivery service..no other place will do. Wanting to try their other entrees . Thank you read more

Eggplant is fabulous. The people that run this restaurant are so friendly. Great food

This is a great little spot.. wasn't crazy about it when I first tried it a couple years ago, we gave it another chance, and have been back four times since then.. it's fantastic now.. i'm not sure why I didn't like it the first time, but it is definitely A great little pizzeria.. chicken Parm is very good as well read more

i love this guys.. always happy when they answer the phone. pizza is just incredible , the wings are to die for.. i highly recommend PIZZA ROMA. the delivery is personal and quick.... thanks you GUYS read more

Stay away from this place if you voice your concerns. This was a Total Nightmare! We placed order at 5:55 and this didn't end till 9:52. Extremely disappointed. I've ordered from them multiple times with no issues except for tonight. The pizza we ordered was Horrible! When my son called to voice his concerns to the manager Frank kept him on the phone making excuses and said someone would come to pick up & give refund. Never showed up. After multiple calls, they finally sent someone. They dialed the gate code, we accessed them, they came in, sped thru parking lot and left (we have this on video) and then when we called Frank to tell him that they left without picking up pizza he claimed the driver said we weren't there. When my son asked him what he was going to do for him with this issue, Frank said " I'm done with you" and hung up on him. I called a little while later and asked why he did this and his response was, "He was trying to get something, insinuating he was looking for more". (Again, all recorded). All he was trying to do was get a refund for a disgusting pizza that was completely inedible. Unfortunately, because of Frank, we will go elsewhere. They lost a regular customer as well as all of my associates. He was extremely rude, would not let either of us speak and continually talked over us. Not a nice person. He also told me to never to call there again, just as he told my son. read more

The only thing worth ordering are the calzones...everything else is just plain sad. The "Shrimp Scampi" ($13.95) and "Fettucini Alfredo" ($13.95) are quite possibly the worst examples of how these dishes should be made. Don't even make the mistake of glancing at the "Garlic Cheese Bread" under the "Side Dishes" section...not even worth the effort to type this sentence. The management refuses to fix the situation, let alone listen to criticism as to the poor quality of their food. Avoid at all cost. If this was "Kitchen Nightmares", Gordon Ramsey would commit a felony over this. read more

Perfect little spot always polite and friendly the owners are amazing and there food is always delicious especially there meatballs they are the best around read more

chicken parm was perfect, the turkey sub was good and the grilled chicken sub was great as well but one question, what happened to the tomatoes, and why onions? read more

Perfect restaurant to hang out and chill with your friends , love the ower! Funny guy and the pizzas are amazing

Absolutely love the pizza here. I haven't tried other menu items, so I can't comment on that, but the pizza is great. Staff is always friendly to me! read more

Excellent pizza good quality definitely beats Domino's or Pizza Hut by far will definitely order again

Best Italian food around .The prices are incredible and the environment is lovely , I come and eat here almost every week! Would highly recommend read more