Always very friendly and tell exactly what you need to fix your car or truck. I always go there…read moreanytime I have a problem and they usually have it fixed that day even without an appointment

I would have to say probably the best repair shop in Rocky Hill and the surrounding area…read more Technicians are extremely knowledgeable are dedicated to quality and assurance. Their very friendly staff had alway helped out with every automotive need as it has arisen. I would trust them with any of my automobiles.

Came over to my place to do my brakes all around and showed me how the brakes I purchased were…read morewrong, and went to pick up the correct brakes for me and didn't charge me any more than what we agreed to. He did a great job and I would recommend him to anyone needing brakes, oil change, or other services

From the owner: We provide guaranteed automotive maintenance services at your home or office at your convenience…read more Why spend your day wait­ing around in a shop or deal­er­ship to have your vehicle ser­viced when the shop can come to you? We offer timely, neat, and courteous service, and will never upsell or charge more for parts than we get them for. Give our service a try, and you'll stay with us for years to come. If I take the time to read your inquiry and respond, please be courteous and respond to me. If I ask for more information to give you an accurate estimate on your repair, please provide it so that we can get you scheduled and back on the road again. Check our website for more information. We can also be reached by text at the number in our ad.

Its always nice to be treated with respect and knowing your vehicle is in good hands…read more They are true to their word inexpensive and good

Honest, reasonable, and friendly!! Those are all qualities that we want when looking for an auto…read morerepair shop. Definitely recommend Silas Deane Auto!

Brought my 2003 Tundra here because it had no power when hitting gas, he figured it out immediately…read moreand did a few extra things on the house, great price and communication, only had to leave it with him for a day. Would highly recommend this great little shop for any kind of repairs, services, or general maintenance.

They did good work on a car that had been sitting in a garage for over a year during covid and…read moreneeded to be checked. He did reliable work and worked around our schedule. Would recommend.

The worst experience ever came in for a 1pm o'clock appointment I was told it was gonna take a…read morelittle over an hour buttttt guess what i didn't leave until 5:30pm I don't understand how changing 4 tires and doing an alignment takes 5 1/2 hours I guess this is what happens when you have one worker who doesn't do anything in another who picks up all of his slack. Don't bother wasting your time coming to this place unless you feel like wasting a whole Saturday waiting around for services

Horrible. Stay away. I brought a truck there to have tires installed. I had an appointment for…read more9am and they said about 2 hours. I called at 11:30 to see if it was done and they said they needed an extra 2 hours to finish. Went back at 2 oclock and they only had 1 tire installed. Asked to speak with someone and he said he had no eta of when it would be done, but they close at 7 and it will be done by then even if he had to help!! Wow!! Stay far away.

Jessica, John + the team are incredibly wonderful to work with. This is the place to go for a…read morecommitted staff, quality work, honesty + friendly service. What else could you ask for?

I decided to take a chance & bring my car to Hometown after someone recommended them to me because…read morethey are closer than the mechanic that I normally go to (he is great & I never have to spend a fortune with him). I had them look at my car because I've been hearing a loud cracking/creaking sound coming from the front. They look it over & told me it was my struts & shocks. I paid over $1,800 to get them replaced. When I picked my car up, it was still creaking; same sound. I let them know & they told me to come by & take a ride with one of the mechanics. He heard the noise clearly within the first 5 seconds of me driving it. I brought it back for them to look at & they told me that they "accidentally" put the wrong part in my car. They then replaced it with the correct part; great. When I picked my car up for the second time, the same loud cracking/creaking sound was happening. After I sent videos to them from my dash cam (which has the date & time on it) and from my phone of me pulling into my driveway (both in which you can clearly hear the LOUD creaks) I went to the shop and spoke with Jess. I told her that I was extremely upset and frustrated because I just paid almost 2k to get work done on my car that it didn't need. She was very sweet & we worked out a full refund. I will give them credit for that because the situation was handled very well. They knew that I would not be bringing my car back to them and had plans to go to my main mechanic to get it fixed. They told me "We really would love to know what the issue is with it. Please keep us updated when you find out. We are so so sorry about our mistake". Considering how well they handled the situation & how kind they were to me about it, I decided to give them another chance to listen to the sound & get the issue fixed. I dropped my car off for them to look at yesterday. While my car was getting looked at for the third time, I ask them for a quote for a battery replacement on my boyfriends car (the one I have been driving while mine is in the shop) because it won't start without being jumped. They sent me a quote. I accepted & they told me to bring it to them this morning at 8 AM to get it replaced. They texted me a couple hours later about my car, telling me that they heard noises coming from the back & a slight noise coming from the front & I would again need to drive with a mechanic so I could "mimic" the noise. They told me "We had 4 people drive your car & no one heard the creaking". Feeling very frustrated yet again because everyone that I drive with hears the noise and they were heard clearly in the videos, I called my main mechanic and told him about the issue. He immediately reassured me and mentioned a couple things that could be causing it, which Hometown never even thought to look at. I decided to text them back & thank them again for looking at my car, but told them that I would not be going through them to get this problem fixed. I asked them to leave the key in my car (I had my fob to unlock it) & I would be there after work to pick my car up & be back at 8 AM today with my boyfriends car to get the battery replaced as planned. They responded with "ok." When I went to pick my car up from their lot after work, my car was UNLOCKED WITH THE KEY INSIDE. That is extremely frustrating & upsetting especially with the amount of car break ins in Portland recently. Regardless, I still showed up this morning with my boyfriend's car to get the battery replaced because he needs it done. When I walked in the door, the owner looked shock. I told him that I was here to get the battery replaced. He said to me "I know what you're here for. I just didn't think you were going to show up" even though I told them I would be there in the morning. He then processed to tell me that he is not going to change the battery in my boyfriend's car because I was denying their services. He was extremely rude & basically accused me of trying to get free services from them. They were fine with giving me the refund & me bringing my car to a different mechanic to get the issue fixed at first, but since I brought my car back for a third time & ultimately decided not to have them work on it, they deny my boyfriend service just because I'm the one bringing his car in? They wasted my time by having me drive down this morning when they knew they had no intention of replacing the battery. I don't have any faith or trust in them to fix the actual issue with my car & was not going to give them any more of my money to fix something on my car that they think "might" be causing the noise. I do not recommend Hometown to anyone. Not only are their prices ridiculous, but the mechanics don't seem like they have any clue what they're doing. Stay away! The attached videos are from the night I picked my car up for the second time... after they put the correct part in my car. If they can't hear that noise when they drive it, they need to get their ears checked.

Rick replaced the engine in my 2010 Saab. He located a used engine and installed it in a couple…read moredays. After a day or so, I noticed that it was not running smoothly, so I took it back. He put it up on the lift. Found and tightened the loose bolt in 10 minutes, and I was on my way! Extremely satisfied customer. You will not find a more honest, talented mechanic. He is as cost-conscious and conscientious about your car as you'd want, along with quality work. I am very fortunate to have found 'honest' Rick. Thank you!

Very basic mechanical repairs, they basically told me they don't like electrical repairs.read more