Zero Star Rating!! Previous member here…read more Currently in a legal battle due to personal information gained during training, while under contract, being abused and used against me. Beware *Don't get involved with this gym and/or the trainers there. I have personally seen illegal activities occur during my training. I ended up needing to get a restraining order Against this trainer/ owner. Not scorned, not upset, justice was on my side this time. Just a warning. Dont Trust Them!!! I won't name names, but with a quick glance at the reviews, it's easy to see as it's obviously flooded with recent good reviews about one specific person.

Excellent atmosphere & training. Mike is an exceptional…read moretrainer. Will definitely help get you to your fitness goals.

i got a new card and so they charged my account and my debit card didn't work. I called back within…read morean hour of them notifying me and they charged me $25 for the late fee. this is a terrible way to treat your customers. this gym is fine but you would expect for how slow it is and how little customers they have, that they'd be doing what they can to retain their customers. I tried to cancel my membership but they told me I'd have even more fees to pay. I would give them negative stars if I could solely because of customer care.

On the bright side, it is never busy. Like never. However, the staff is rude. The place is dirty…read more They want a ridiculous premium to use the sauna. The best is..., they don't offer hot water in the showers. You get the feeling that this business will fail soon. Like you are going to show up one day to find an eviction notice on the door.

I have a membership at a corporate gym in the Phoenix area, which I do love. However, it lacks some…read moreequipment I prefer and gets too busy. I was recommended by a friend to try Fitness 1 due to the quality of equipment as well as the old school atmosphere. The communication with Chad prior to visiting was great. He welcomed me when I came in and showed me around the gym, explaining how it was laid out and where I can find certain pieces of equipment. This included equipment like the pendulum squat, which can't be found in most commercial gyms. He also showed me where much of the power lifting equipment was and even discussed the childcare. I spent the next 90 minutes using amazing equipment such as Rogue, Precor, and my personal favorite, Arsenal. The culture in the gym was great. Everyone was working towards their own personal goals, all while supporting and assisting each other. They were even being spotters for others in the gym who they did not know, but supported nevertheless. Other gymgoers were not playing on their phones or hanging out in the gym, showing they were all there for a reason. After a good 90 minute workout, I went back and spoke to Chad. I told him I wanted to get a membership, paying for an entire year up front. Chad was able to do all this without pressuring me at all, which seems to be uncommon in the gym world. He lets the gym and the culture the staff at Fitness 1 has created, along with others in the gym, sell the product. All of this came with no hidden fees, which is just icing on the cake. Fitness 1 is a hidden "gym" in the fitness industry. It is an example of what all gyms should be and should be mirrored.

Best gym in the valley. You will get everyday people and professionals BUT nobody cares! People…read morehere go into the gym to workout not for a fashion show which is nice. Reminds me more of an old school gym!!

From my view as a guess the place is very clean needs to be a 4 star…read more Was welcome to a game of basketball. I didn't check the restroom.

Fiance just signed us up for gym again so no more excuses lol! This LA fitness is kept clean. I…read morelike that they have different rooms for each workout. Friendly and helpful staff, good music playing and people seem to be respectable and minding their own, which is a plus for me.

I love this place! Friendly staff, clean and welcoming environment. From Cameron and Moriah at the…read morefront desk greeting me as I walk in, Scott answering all my questions re the program, sometimes more than once and John my patient coach encouraging me in such a positive gentle way! The staff are professional and encouraging. Plenty of equipment available, I never have to wait. Makes working out a fun and over-all feel good experience!

Yesterday and day before I had incidents where guys were taking pics in men's locker room. But…read moreafter scanning the yelp reviews the way the manager Gabriel treated it makes more sense. The first day I reported, in passing to a staff member, I saw on my way out of the locker room. On day two when it happened, I had just finished getting my bottom half dressed and was worried I had been caught in the background. I asked the other member not to take pics in the locker room, he got upset and tried to continue to take pics. I pointed to the signs on the mirror that show criminal code and asked him again. At this point another guy in order to mock me took out his phone and started taking pics in the mirror. I told them that if they continued I would let front desk know. The second guy told me to tell the front desk. So I head out to let front desk know and the manager Gabriel is walking in so I tell him what's going on. At the time I had no idea Gabriel was the manager I just saw by his shirt he was staff. So he chuckles to the two members that were taking pics that they're not allowed to take pics but treats it like I'm just making a big deal of nothing. Doesn't warn the guys or let them know that it's not only against policy but also against the law. So as I'm leaving the locker room so is one of the guys. I point him out to the attendant at the front desk, a woman named Camryn. Camryn doesn't appear to be taking it seriously either. So then Gabriel comes back up to the front as I'm telling Camryn and still doesn't appear to be taking it seriously. Camryn is at this time smiling condescendingly at me as if I'm just making a big deal. So then at the front desk I take out my phone and started recording our interaction to send to higher ups and corporate. Then Gabriel starts to say that they will take it seriously and that he knows the members and will address it with them later. At this point on video I ask for corporate contact info and at first Gabriel says he has no way of getting ahold of them. I tell him that that's not believable and he excuses himself then comes back with an email address for a person named Tasha who he says is the person that sees over that region. I email her immediately and hear nothing back 24 hours later. So I call another location and they tell me Tasha is bad about returning emails in a timely manner. You would figure that something that is not only against policy but also illegal would be taken more seriously. So I finally get an email for what I'm told is corporate and emailed both corporate and Tasha at the same time. Had this not been two days in a row and had it been taken seriously to begin with by Gabriel I would not be writing this nor would I have felt the need to email Tasha/corporate. But upon reading the reviews I came across this one where a person says that Gabriel himself takes selfies in the locker room which explains the dismissive attitude. It's unfortunate because I like the gym itself but have had an incident at a gym in LA where I was recorded and uploaded so I'm hyper aware of phones in the locker room. Either way I don't think that this is something that should be blown off by not only Gabriel yesterday but by Tasha as well at this point. I'll update if/when there's a resolution but so far I'm not at all impressed with the way the situation is being handled.

TLDR; signing up for the 9-week transformation was hands down one of the best decisions I've made…read morefor myself in quite a while. They give you the tools to bet on yourself, and win. I had attempted to lose the 25-30lbs id put on for ~2-2.5 years with zero traction. I would start enthusiastically, and when I didn't see ANY results, I'd either give up completely or take my foot off the gas considerably. Then wash. rinse. repeat. I was completely hopeless and frustrated with my self and my life. Enter underground fitness. I left my initial consultation with Dave feeling almost giddy (and. don't use that phrase lightly). Everything he said just clicked - for the 1st time in a long time, it felt not only possible but likely that I would be able lose the weight. And 9+ weeks in that feeling hasn't gone away. Thanks to Dave and my Trainer Tripp (honestly one of the most knowledgeable trainers i've ever met), and despite my newly discovered hypothyroidism, I've lost 3 inches off my waist, I have the confidence to take pictures with my family/niece and even been able to bring a few items of clothing out of retirement! And all this was possible without being forced to eat salads or protein shakes all day. Dave taught me how to be accountable for myself and my food. If I want dessert, and make sure I have it budgeted into my daily calories and I eat that dessert. He genuinely cares about his clients and his only goal is for your to reach your goals, and in the process teach you how to eat for the rest of your life. Honestly, could have easily gotten double the money out of me for the following 9 weeks program but because I was doing well with my nutrition, he moved me to a less hands-on 9-week program. And frankly, Just knowing that I know how to lose the weight and keep it off and that I won't have to deal with this issue again is pretty mind-boggling.

I'm sharing this for safety reasons…read more During a squat session a few months back, I told my trainer that my back was hurting during the squats. Despite this, I was instructed to complete another set. During that final set, I injured my back badly enough that I could not walk afterward. At no point was the exercise stopped, reduced, or modified when I reported pain. I still can't squat, my back isn't fully recovered. Afterward, communication was disappointing. When my husband and I later explained that we needed to pause training due to finances, we received no response. Regardless of certification or experience level, a trainer should prioritize client safety, listen when pain is reported, and communicate professionally. Unfortunately, that was not my experience. Update: After posting this review, the trainer contacted me and offered me money to take my review down. Since he can't contact me he reached out to my husband regarding my review. I am adding this update for transparency.

This review is specifically for the childcare…read more The girls working here are truly wonderful and I appreciate that most of them are moms. I don't even know where to begin. Dropping my 4th baby off was just as hard for me as my 1st baby! As a stay at home mom, and a homeschooling family, I am very picky about who watches my children. Walking into the gym only being 8 weeks postpartum, I was really nervous not only because it was my first gym experience, but mostly because I had a little bitty 8 week old newborn baby and I didn't want anyone to watch him other than me I let Kylah (the childcare manager) know that I was really nervous about dropping my newborn off. She was attentive and understanding with my initial concerns, but her sweet demeanor and confidence she displayed reassured me as she talked me through everything. I felt comfortable dropping them off and since then our family has been coming pretty consistently M-F since April, and now, they can't get rid of us! Other girls I can think off the top of my head that are also just so sweet with my kids are Amber, Alexis, Samantha, Christina, and I'm sure there's more. Kylah does not receive enough credit or recognition for her hard work. Her ability to manage the needs of multiple children while still giving individual attention is truly impressive. She treats them as her own. She listens to me and what I might want for my kids that day, she does her absolute best. I trust her and I appreciate how patient and attentive she is with children, no matter the situation. She handles challenging situations with grace and professionalism, always putting the children's needs first. She consistently goes above and beyond, and I know my kids are in good hands with her.

I can't place my membership on hold over the phone? I am out of state and a conversation with the…read morecorporate office cannot do anything to help? Also nice job dealing with covid - trainings we canceled but you still charged. Class act my friends.

My children love this place. And the water park is really inexpensive for all the fun they have. I…read morewant to highlight the impressiveness of the lifeguards. There was some kind of emergency and they immediately evacuated the pool and all of the lifeguards sprang to action. Excellent job. I'm taking away one star because the webpage isn't user friendly and it's hard to find a schedule for the water park in there.

I used to go to this place a while back and paid $6 to get in, now they are crazy charging $65 per…read moreperson, waste of money, better go to sixflag's instead of their boring pools which are not worth it !