Saw some negative reviews here regarding wait times, and yes there was a time that I did have to wait up to an hour before finishing everything but those were on busy days. Staff will share that busy days would vary unfortunately so no planning around that. I was also under the impression that this is a clinic that doesn't charge people for treatment? I come sporadically for a check up as I'm a wandering hetero butterfly and found their services to be wonderful from their office staff to clinicians. I heard about the PrEP and Gardasil that they offered and wanted to look into getting that and was helped by Brooke who was phenomenal. Brooke was very detailed oriented, knowledgeable, well educated, caring, sweet, and was able to answer all of my questions organically. I have nothing but positive visits here, they genuinely help people to the best of their ability despite having a large demand of visitors. The facilities are clean and well kept, staff is great with handling blood draws, injections, etc. The medication protocol if applicable is they have a contract with I think a Walgreens or cvs in Hollywood that they call it in to, from there you can just have the rx transferred to your local pharmacy. I don't know clear deatz as I haven't had any meds prescribed yet. I would recommend this place to anyone. read more

Wow! Even if you have an appointment and insurance, you will wait foreeeeeevvvvveeeeerrrrr to get seen! You will definitely need to make sure you have a few hours free from your schedule! Every other location doesn't have you waiting forever like this location. Ridiculous. read more

yeah make sure you have your day free coming here because they will lag it why was I one of the first ones here and you take the ones who came in after me ... just disorganized and a mess, save your time and go to the next location .. def better than this for sure read more

Even with an appointment they don't care here. You will wait til all the walk ins go even when you have an appointment. It's unbelievable. They take forever and maybe should hire more doctors. Everytime I've made an appt I'm always waiting an hour more to get seen It's ridiculous read more

Wait time was crazy!! Had an appointment been waiting here for 2 hr 's and I'm still waiting. Appointment mean nothing to them.

They take so faquin long! I came in to get a vaccine and they had me wait in the lobby, then they had me wait in another room and now I am waiting in the patient room. read more

I think the wait times are a hit or miss. I was able to make an appointment one day prior and walked in with absolutely zero wait time. As soon as I was done with filling in paperwork, I was pretty much immediately attended to. I did go on a Saturday and it was pretty speedy. I would also like to mention that I've been going to getting my gynecological needs taken care of for the better part of 30 years and in terms of patience and very specific questions that I normally have not gotten from the majority of my doctors over the years, I'd say that Jessica and April were lovely and very in tune with my needs and concerns. They asked on multiple occasions if I was in need of any supplies and my safety and well-being were always front-of-mind. I think with an establishment like Planned Parenthood, wait times can be a concern. However, as a person who is presently unemployed, this is an excellent option that works with Medi-Cal. I have had to pay out of pocket for my regular gynecologist and this just saves me from having to decide between choosing food and testing. read more

I am a regular here, as I like to be regularly tested, staff is efficient , kind and thorough however at this date 5/25/2025 at this time 11:37AM staff was incredibly rude, but aside that I got what I came here for. However, normally this isn't the case which is why I felt the need to write a revie. read more

Jessica is the greatest nurse and staff to make you feel so comfortable and welcome! She explained everything to me in simple terms and asked so many questions to ensure I received the proper treatment from the doctors! All the staff was also wonderful and so welcoming! Thank you so much, Jessica and all! read more

Wait time was ok. About 30ish minutes after my appointment which is what I expected at a medical office. However, they were not accommodating for my non-physical disability. I requested to have a chaperone to help me during my visit and informed them of my disability. They refused to allow it and I found that very distressing. I do not recommend going here if you need accommodation. read more

I have given this place 5 stars before but today the receptionist was snappy and she disappeared leaving me and another girl just waiting around to hand in our paperwork. I stood at the front for a while and the other receptionist didn't even try to tell me she could take in my papers. Despite that tbh the staff were so friendly and kind once I went in. The doctors have always been extremely kind and sweet to me. The nurses are so compassionate. I've never had to pay out of pocket. Very grateful for this clinic. read more

don't believe all those 5 start reviews: they're totally fake. Arrived at my appointment time and was told there was a long wait because there were 6 people ahead of me. However I have an appointment... their response? "An appointment just guarantees you'll be seen but not at the time your appointment is for." WTF. This is so unethical and completely unacceptable. Imagine how they'd feel if this happened to them? People take time off from work and other responsibilities to be there and they could care less if clients are seen within a reasonable time. I hope they're investigated and lose their license for breaching the duty they owe their patients. Came in another time at 10:20 am. They called me in at 11:55 am. OVER AN HOUR AND A HALF LATER. Their reason? "We're short staffed." Instead of calling the appointments to reschedule or warn the patients or tell them to come later they'll just have you sitting there for hours. read more

WHNP Natasha is the most compassionate and knowledgeable Women's Health Nurse Practitioner I've ever met. She truly listens, explains everything clearly, and makes you feel completely comfortable. I'm so grateful for her care and highly recommend her to anyone seeking the best women's health provider at Planned Parenthood in Whittier. I truly left my appointment feeling important and more knowledgeable. Thank you so much!! I truly appreciate you from the bottom of my heart. read more

Even with a scheduled appt, you may not be leaving till3-4 hrs later. The person who took out blood did it wrong. She was kind but there was an air release sound and then the blood stopped coming out and it hurt. read more

wait time was to long had my appointment at 9:15 and had to leave at 12 because there was still 4 persons infront of me.

Staff here is amazing and fully explains everything. Tensions can be high at this clinic and I observed all staff acting with upmost respect. I have had the privilege of being seen by both physician assistant staff at this location. They prioritize making patients comfortable. I have been at planned parenthood's before and this location is the best I have been to. Their appintoment center helped me tremendously with getting my HMO insurance to authorize services received here. I really appreciate that. Be aware that there's a religious pregnancy center across the street that often protests with graphic images. They will yell at you and heckle you (but notice it's only if you're a woman lol) but they remain mostly on the side walk. There is security outside and inside of the clinic which I appreciated. It's a shame a facility that does so much for women gets people trying to shame female patients for visiting, but planned parenthood does all it can to make sure patients feel safe receiving healthcare. Thank you planned parenthood! read more

As soon as I walked in I was acknowledged with a friendly attitude by Louis at the front desk. The wait wasn't that long it was reasonably appropriate for a walk in on a Saturday. My intake MA Valerie made me feel like I was talking to a friend about my problems, and then Sara the MA who also directed me to my next room was so sweet. The clinician Alicia also very informative and explained everything in detail she also made me feel comfortable. Thank you planned parenthood for all that you do. read more

Very peaceful and calm environment for the types of appointments that may be very stressful and otherwise emotionally difficult. I have never been made to feel weird or stupid for asking any questions I have had and I always received thorough and judgment free answers. This is the only clinic I go to. read more

I went to Planned Parenthood to find a solution for my personal problem The care, anonymity, respect, office personnel at a hospitality at all the times, welcoming, professional and very well mannered. If this kind of women is going to help me as nurses while my future pushing, I'll be a lucky person read more

Love this planned parenthood, the staff is always so kind, helpful, professional, and sensitive. I worked with Catalina today and I booked my appointment through Telehealth (got a refill on BC). As an individual who has a busy life this system makes my life so much easier and I just know this center is always clean and well protected. I appreciate this place always. read more

Been coming here since I was like 20. Stay is always nice and helpful. Never feel judged here. Would recommend this office for sure. Thank you read more

I've been coming here for years and I have always received great customer service and help. I would recommend this location to close friends and family. read more

Everything is perfect but the time. If you hvean appointment you better know isn't gonna be ready but the time, but personal are great just that read more

Takes too long and tell you a certain wait time but it's a lie. They are not lying in the beginning when they say it takes around 6-8 hours

Yessenia was really nice easy to talk to and answered most of my questions took my blood sample without the pain

I went to get a fill on my birth control and they charged me when I got there, had an appointment but still waited an hour, then they made me drive back and pay the remaining balance because they forgot to charge me $22 because they decided to boost my office visit from $90 to $112. read more

Planned Parenthood has always been a reliable and very helpful source for health care for me. I'm always provided friendly, professional and compassionate service. read more

Very pleased and happy with my visit. Everyone was so sweet and supportive and I truly appreciated that. Everything went smoothly and I truly felt cared for. Would recommend this Planned Parenthood to anyone. read more

They were all nice and welcoming. Def coming back! I felt comfortable and not judged.

Had a appointment, took a hour to see counselor, left my pee sample took another hour and half for me to ask why the wait is long to which she responds our providers are on lunch it'll be another hour , hour and half..... which she would have had me waiting there without no updates on why. Don't come here you make a appt and you'll definitely wait over a hour to be seen. I've been to other locations and this is by far the worst one. Save your time and make the appt else where. read more

Not happy with this place at all. None of the girls here look happy to work here, they're all gossiping in little groups. Then one girl was standing in the front cutting ultrasound pictures just looking at the pictures. Doesn't make it any easier for the reason why we're here. read more

I have been here a few times for my Healthcare. And everything I've came here everyone has been so kind and helpful. I know it can be hard coming here, but having people have compassion seriously makes all the difference. Thank you for taking care of me. Jessica was super welcoming and helpful, as well as the whole staff here. Thank you. read more

It was so easy to make an appointment to get my implant removed next day. Staff took their time showing me all the birth control options that would best fit my body and lifestyle. read more

Yesenia and Alicia were amazing doing my implant removal The services were amazing always Alina was great Luis was super cool too (: No one understand how helpful it is to have a safe space to be a women read more

I've been coming here for almost a year now and I really like this location. Super welcoming & judgment free. Alicia who helped with my intake was super nice & patient! :) read more

Been coming here for years everyone is always kind and welcoming. The location is very nice as well. Received a shot from Jessica today and didn't feel a thing! read more

Not sure why they make you get an appointment if you still have to wait an hour to be seen. Had an appointment at 2:15 but at 3:30 I STILL hadn't been helped. I work and have to take time out of my only day off for an appointment. The whole time I'm here they are still taking walk-ins. How are you going to take walk-ins when you can't even see your booked appointments within an hour. I came for a simple ultrasound. It takes like 10minutes!! I'm not spending a whole hour here just for a 10minute check!! Not coming back. I'm wasting my time coming back for multiple appointments over and over again. read more

Love how friendly and helpful the staff is. Being able to come into a judgment free zone to get health care needs on my time when I live/work a busy schedule without having the stresses of other medical clinics. read more

Great, welcoming service from the moment I walk in! Very informative and helpful with all my needs :)

I had an amazing experience with my provider Barbara NP, and the sweet MA's. The amazing RN was able to answer my questions and make my blood work smooth! All were so informative and understanding. They made my visit for my Pap Smear a breeze! Planned Parenthood has always made me feel safe, especially since my first visit at 17 years old. They always helped with my privacy at a young age and now at 26, but overall are amazing to make sure health is at its peak. Will always support! read more