My car started to run really rough, to the point where I was afraid to drive it! Had just had…read moremajor servicing a few months before. Had car towed to Crowe's; they quickly found that rodents (almost certainly, squirrels) had chewed thru wiring from ignition system to coil; replaced it for a little under $100. They were completely honest and reliable! Will definitely be going back for more.

Awesome guy! We were broke down on a holiday middle of the night from out of state, he had us back…read moreon the road by morning! So thankful for him! Very trustworthy, he knew what he was doing!

All the guys are wonderful here and they don't overcharge. Lyle Brandon and the Smog Mechanic is…read morejust wonderful.

no communication, horrible service, and making up problems with my vehicle. also, they messed up my…read moreoil change three times it's ridiculous. had a car there that wouldn't start and after giving him $2000 worth of repairs, they never fixed the problem. also a repair that was supposed to take a couple of days took a month. again with absolutely no communication. what a crappy place too. DO NOT GO THERE. SPREAD THE WORD

Great service. Honest. Should definitely go back. Explained what needed to be done clearly.read more

SCAMERS!!! Apparently, I haven't been the first one who has been taken advantage of. Unfortunately,…read moreI went there just for a nail on my tire, since it was irreparable I was informed that a new tire was needed, as they didn't have the same tire. They had to install "my spare tire" since they pulled out the nail and tire got flat. I had no choice but let them install it. I was told "there was no charge" I thought it was very odd since they had spent over an hour in my car. (In all that time the female kept going to the back and staying long periods there, fishy) Well, I ended up driving away with a junk of piece spare tire shoved into my car, because they didn't install my original brand new spare tire. Since, I'm not playing games with the devil I had it documented. Next business day early morning I called to communicate them that I wanted my original spare tire back. Female on the phone was the same front desk person that was there that day, she just demonstrated her lack of professionalism, she denied everything and said bring your car back "I'll show you". I asked, what are you going to show me? She wanted to show me: How to force fit the spare tire jack into the piece of junk she and her elderly parter shoved into my car. Seriously? You wanted to show me how to fit the jack on something that I own, that belongs to me!? Like if I have no clue how the stuff that I have on my car must be perfectly fitted or placed, I was not born yesterday lady. Then, she proceeded to lose her temper and started yelling at me that if I have a problem with my car I should just bring it back to them. NO! I would never give you a chance to place your hands on my belongings EVER again! Further more, she continued yelling and threatened me to call her corporation if I keep calling and hung up my call; What's your corporation supposed to do, other than be ashamed of how this branch doesn't waste time to take advantage of customers. Also, I know a young lady that went to this place; she said they messed up her tires and they tried to keep one of her brand new tires. She asked them to give back to her and they were "oh, yes! We "forgot " we'll bring it to you" Boo! Stop thinking we females are an easy target and that we have no clue what belongs to us, or that we are ignorants and that we had no people that have our backs. So, here are my two cents to your business. First, you DO NOT had the right to yell at me lady, the only person who had the right to do that was my mother (yet she never did). You are no one to attribute yourself that right, apparently no one taught you, that taking someone belongings is called: stealing! Second, I never went there to ask anything for "free" I would have been more than happy to pay for the service and your time. But the "free" crap it's their bait. Advice; if you really want to save money, take your business somewhere else trustworthy as I did for my tire and brakes, based on other reviews (I would never compromise my safety with them). I had to get a new original spare tire because there was no way I would have shoved that piece of junk into my car. And no, no! No way, I'm not longer interested to talk to the management of this branch. I wasted enough time, money and energy with your shady business. Oh! by the way yelling lady, your nails looked bad! (I do have pictures, videos)

We used to take our cars up to Phil at Rt.34 auto but he closed shop and headed back to Joliet…read more Then tried Gjovik's shop in Sandwich, which was a total rip off. A co-worker of mine suggested we try Rick's. Honest estimates and good work. Haven't had much done because I just bought a new truck but have had the wife's car in a few times and have zero complaints. It's nice to have a local shop that's honest and does good work. Recommended and will return with my business.

I have been taking my cars to Rick for at least 30 years, and NEVER in that time has there ever…read morebeen a problem. I can think of at least 2 or 3 times he could have ripped me off, and I would not have been able tell weather he did or not. He obviously didn't, but he explained the repairs in detail, and and showed me exactly what was done. I will be sorry when he retires! Mike Quilty Plano, Il.

Great the few months that they were here. Used them a few times for repairs. Drove by today and the…read morebuilding is for sale and vacant....no note of explanation, web site gone, also. They're gone!

From the owner: A/C Repairs and Services, All Makes and Modelsread more

Aqueel makes excuses for jobs he can't do or isn't confident in doing. Although seems like a nice…read moreguy and does simple things quick and easy (oil change, tires, brakes, or even simple engine part replacement) i wouldn't trust him with bigger jobs.. a day job sure. Anything more complex find a mechanic that'll give you a warranty. Aqueel can't afford warranties. Maybe be has a warranty on the PARTS but he won't replace anything for free and will look for you to pay his labour. Even if the part fails you're expected to pay labour. So if the part is $200 and it fails, you dont pay the $200 part he gets it for free but still wants you to pay his labour fee. Bollocks mate! Quite a scam and unprofessional behaivor. Pay the pretty penny at a real mechanic shop and get a warranty for parts AND labour. In so many businesses in this Country of USA when you replace a part they give you a certain amount of time as a warranty. Then replace that part FREE of charge if it is defective (manufacturer defect) in Aqueels garage you will still pay. This is a greedy way to do business and sadly me or my family won't go back. I will drive 30 or 40+ minutes to a different mechanic who is slightly more expensive but Sadly aqueel will no longer be getting my money. Sorry ol chap!

Certainly not the best. Had to use YouTube to try to finish the job. So much for trying to support…read morelocal businesses. Hard pass.

Great Experience! Professional, courteous, accommodating!…read more So I am in Texas, but needed to have some work done on my daughters car (she lives in Plano). I called and Todd actually answered ... family owned small business ya know. After explaining my situation, they worked with me to get my daughters car in, inspect it, called me to tell me exactly what was wrong, and even took my payment over the phone! When we were discussing what was wrong, I inquired about some other items and to whether or not I should have them replaced as well. They could've taken me for a complete ride ... but I was told (by the owner himself) that they inspected the other parts I had mentioned, and there was no need at this time to have them replaced as they were still in good condition with minimal signs of wear. In today's world of "how much can I get out of you", this was a refreshing experience back to the days of when a handshake meant something. Todd's Southtown Auto should be your choice for any mechanical needs.

I traveled from Chicago to Sandwich to purchase a car at a nearby dealership. Since the car was…read moreused, I wanted a mechanic to take a peek at it to make sure there were no red flags. Todd did this with little notice, and gave me the confidence to purchase the car. He also didn't charge for his time. Really appreciated!