We called the evening before our stay trying to move our stay from Wednesday to Thursday due to an unforeseen event. We were told the hotel sold out on Thursday and the only rooms available ran a premium of $219. The front desk person Craig was gonna let us cancel without a fee. Eventually, we decided to go down to Savannah as originally planned and were glad that we went. It was a nice and cheap stay. The first time I got my key, they gave me a key to an occupied room, but it was quickly taken care of. The building is old but very clean. Our room faced the parking garage, but we didn't find it to be loud at night. The TV is an old tube type, but who cares. The location is convenient, it is close to river and the shops in the downtown area. They ran a complimentary cheese and wine social from 5:30 to 7:30, which we missed. From what I observed from the left over cheese, it was nothing fancy (pepper jack and cheddar cheese cubes from regular grocery stores). All in all, we were happy and got what we paid for. read more

The Planters Inn was amazing! Located perfectly in the middle of Savannah, we were in walking distance of everything. The hotel was clean and very accommodating. They even offered wine and cheeses everyday from 5-6. I will definitely stay here again! read more

I stayed here at the beginning of February and there must have been some serious improvements after all these negative January reviews. The building was clean and quaint, the beds comfortable (though I had an extra in my room which seemed somewhat of a waste), the showers strong and warm, the wine and cheese and live piano music each evening divine. A notecard each evening at turn-down with the following day's weather forecast was a nice touch. The location was excellent since I was attending a conference which had various sessions in Reynold's Square and the Pink House Restaurant next door. The best part about this place is the staff -- it was my first time in Georgia, and I have to say Southern hospitality is no myth. Everyone was extra friendly and eager to please...and legitimately -- not in the too-sweet-to-be-real way that we Northeasterners can't stand. The only problem I had was I couldn't get connected to wireless in my room. Either they have crappy routers, or the ghosts were interfering with the signal. Regardless, I could get connected to the front desk network so was frequently found sitting in the lobby in the wee hours of the morning checking my email and Twitter (to the amusement of my fellow conference-goers who all had iPhones). The concierge actually approached me the first day and asked if I couldn't get connected in my room and various staff members rushed about trying to fix it -- their efforts were in vain, but appreciated nonetheless. Oh, and the housekeeping staff kept leaving the lights on in my room. Or maybe that was the ghosts too. read more

I had a wonderful stay at Planters Inn! My room was comfortable and clean. I enjoyed the wine and cheese reception from 530 to 7:30 PM. I appreciated the turndown service at night with the mints on the pillows and the ice in the room. The bed was comfy. The showers have been updated and I had a wonderful shower. I really felt that the staff was on point with making sure I was comfortable and the service was great during my whole stay. The location was very convenient for this walkable city, especially when I had dinner next-door at the Olde Pink House. The breakfast was the one thing that wasn't for me since I have food allergies there wasn't anything I could eat. I was fine with walking down the street to the smoothie King and having a vegan smoothie. I would definitely stay here again! read more

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I've stayed here twice and highly recommend! I am a fan of the boutique hotel over a massive, inpersonal resort or chain hotel. Planters is everything other hotels aren't. GREAT LOCATION! Once your car is valet, there is no reason to check it out. EVERYTHING is walking distance, including one of my favorite restaurants on the planet: The Olde Pink House. Cute little quaint rooms, sweet staff who are more than willing to give lots of local recommendations add to the beauty that is this great inn located in a historic building. Love this place and plan on staying here every time I come back. (Side note: This place IS haunted. If you want to be spooked, ask the staff to tell you some good stories!) read more

Wonderful Hotel, Kind employees (especially the service staff!), and beautiful rooms. The lady that is running the breakfast, house keeping, and the lady helping with our conference food are absolutely wonderful. They go out of their way, and never wait around for a tip, etc. Genuinely kind, shining souls. The rooms are nice and large. The bathroom is small compared to other hotels I have been in, but still VERY NICE! Comes with coffee, tea, shampoo, conditioner, lotion, etc. Breakfast is free, and they will try to get something if you need it (eggs, waffles, coffee, juice, fruit, yogurt, cereals, etc.). Parking is valet, and about $13 per night in the garage across the street. LOCATION is awesome. :) read more

This hotel is conveniently located in downtown Savannah, which is great because you can walk everywhere. However, the hotel is s but dated. Peeling wallpaper, thin walls, and the plumbing sounds as though it burst at any moment from the sounds it makes in the walls. Also-our bed is EXTREMELY soft...my husband and I both sort of rolled to the middle. Not at all comfortable. For the price we paid, we could have stayed somewhere nicer, with more updates. The only upside to staying here is the staff. They were all so helpful & friendly. read more

Very nice hotel with great staff. As others have said, the parking garage is right next door and every drunken frat boy d-bag feels the need to yell wahoooo at the top of his lungs as he looks for his car. This will awaken you if you sleep light. Skip the free breakfast, eat at Henry's (it is attached to the back of the hotel) you will thank me. The only complaint is the A/C unit in the room. Even when on all the way heat, ice cold air blows out. 61 degrees in the room with the heat all the way on when it is 94 outside. Turning off the air completely solves the cold but makes the humidity unbearable. Other than that... It is a clean place. Just avoid room 408 unless you like frigid. read more

Lovely hotel with a bed and breakfast vibe. We chose this hotel for its historic feel and location. We plan on returning very soon!! I would recommend hitting the wine and cheese happy hour that takes place daily. It's a great place to meet other people and enjoy a quick snack before heading out to dinner. The wine was ok at best, but the lobby is a charming place to sit - especially during the holiday season. The included breakfast is so-so. Not a bad place to grab a bagel, but I wouldn't be heartbroken if I slept through it next time :) We loved our room aside from the view of the parking garage and the outdated bathroom. It seems like the vast majority of the rooms face the garage. Aside from the two minor issues, the room was fantastic with space to spare. The furniture was great quality. Possibly the best part about the hotel is its charm. We would sit in Reynolds Square each night to listen to the violinist. On New Year's Eve we returned to the hotel to find two bottles of champagne and the bottle we brought over ice. Top notch service!! read more

Great location on Reynolds Square. Everything was nearby and walkable. The staff was helpful and very hospitable ( with the exception of the concierge who hosted the wine reception and the very new young lady who checked out our group of four. She couldn't seem to manage our requests and kept calling the manager who was in the back and never came out to help her. We gave up...). The valet, Sam, was outstanding. The hotel is getting ready to renovate, definitely needs it! Charming decor but musty and wall paper peeling. Our beds were very comfortable. Continental breakfast was mediocre but lots of great choices nearby. read more

Three wonderful nights! Excellent staff. So helpful and happy to serve. The hotel is in an excellent location. Valet park your car and you'll not need to move it until you leave. The flavored water that's offered at the front door is very refreshing after walking in the Georgia heat. The wine and cheese reception is nice, however the woman hosting is a bit stuck up and borders on being rude if you don't book any meals or tours through her. This was the only reason I didn't give the hotel 5 stars. However the front desk staff and the valets, especially Jack and Colby were beyond excellent!!!! read more

I booked this hotel through Hotels Tonight because rates in Savannah were absolutely crazy the weekend I was in town. At just over $200 a night (with taxes and $20 valet), I was expecting much more. I knew this was a quaint spot and wouldn't be like your typical 4 star chain hotel, but this hotel needs to make many improvements before commanding a nightly rate like that. First, the location is great. Walking distance to everywhere you want to go in Savannah downtown. They also have a free breakfast that was completely fine. The doorman/valet guy was also very friendly. Now, to the downsides. The hotel is older and has a dusty, dirty feel to it. The blinds in the bathroom (which don't open) have a layer of dust that looks to have been accumulating for several years. The carpet is old and outdated, baseboards are dusty. The bathroom was fairly clean, however the light over the sink didn't work, so dirt and dust might have been hiding there (and since you also couldn't open the blinds, no natural light was allowed in keeping it dark). The worst part however was the bed. It's a 4 poster antique bed that when you touch it, feels like it might fall apart. Definitely in need of some tightening. The mattress was one of the worst I have ever slept on. There was no support and you kind of rolled right to the middle of the bed...not ideal for anyone, but especially when you are sleeping with someone. My back is killing me today and I barely got any sleep last night...I will most definitely not be coming back. I would rather spend $100 more for a clean room and comfortable bed. read more

My wife and I visit Savannah from the suburbs of Atlanta several times a year, and stay in a different hotel or bed & breakfast in the historic district each time. There are some we would absolutely revisit, but sadly this one did not make the list, or come anywhere close. This is the first time we've stayed at the Planter's Inn, although we've walked past it while exploring the city literally hundreds of times. We'd commented before on how it looked like a cozy place to stay. After all, the Olde Pink House, which is situated next door, is one of the finest restaurants you'll ever eat at. Unfortunately, with the hotel, we were wrong! We checked in well after 4:00 PM, so there should have been plenty of time to clean the room. There was trash on the floor, which was clearly missed by the vacuum cleaner, and the bathroom looked like it was missed entirely. There was hair on the toilet and the bathroom mirror looked as if someone sprayed cleaner on it, but failed to actually wipe it down. I don't know, you be the judge, I've attached some pictures. We would have been willing to overlook those things, but we were awakened at 4:00 AM to the sound of a car stereo with the bass so loud it was literally vibrating the walls and windows. We were told the following morning when we checked out that the parking deck beside the hotel is apparently where people go to hang out when the bars and clubs close down. I wish we had been told that when we checked in. We listened to the bass for over an hour, which made it impossible to get back to sleep. About half an hour after a call to the front desk, who agreed to call the police, things finally quieted down. When we checked out the following morning and my wife shared some of her concerns with the front desk personnel, the guy had an attitude of "oh well." If you're merely interested in location, and are willing to overlook some of the details that should be expected from an expensive and boutique type hotel, spend a little more and stay at the Hamilton Turner Inn or the Kehoe House. read more

Planters Inn - Hotels Near Me - Savannah, Georgia

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The place was comfortable enough. The staff and management, however, are abysmal. I was told that I booked the wrong weekend for a wedding that everyone else was booked for. Then I was told I was a no-show for the weekend I didn't book. I was also told, after several times expressing myself that I was not upset with the desk staff, that they were upset with me for not checking my incorrect confirmation. Seven days went by with my attempts at calm and open communication with the management with the issues and no reciprocation. Finally I received a partial refund, but no contact nor final resolution was made. Many other guests in the party had issues, like double-charging, given a king bed room when a double queen was requested, etc. Absolutely do not stay here, avoid at all costs. You'll be over-charged, double-charged, and then told you're lucky they even have a room for you to stay in. read more

I have never slept more soundly in a hotel in my life. Note, this was a trip of leisure. If I had been on business I would have been a little disappointed because my room did not have a desk and chair. The location is excellent, right in the middle of the historic district. The Riverfront is only a short walk away as is the main street for shopping. Henry's next door is a great spot for a simple breakfast or lunch. The Pink House next door is worth it for a special dining experience. Continental breakfast at the hotel is good. Lots of fresh fruit served in addition to standard offerings (cereal, muffins, yogurt, sweet buns etc). Local newspaper and USA Today are offered complimentary. TVs offer good selection of channels (including CNBC). I had no complaints with regard to noise although I could see it being an issue for rooms near the elevator. I hope to visit again soon. read more

The hotel is nice enough, it kind of looks like my grandmother decorated the place. The trouble began once we checked in. Once to our room we realized the view was of the parking garage and instead of a queen bed there were two twin beds. The front desk informed me that if I wanted what was confirmed on the reservation there would be a $32 upgrade fee. When I asked about refunding the total cost of the hotel I was told that wasn't possible. Horrible customer service and a gross misrepresentation of the hotel in general. read more

Planters Inn - The queen/king room that they wouldn't fix and the view of the parking garage. - Hotels Near Me - Savannah, Georgia

This was our second stay at the Planters Inn and it was great as usual. Karen the Conciere was very nice and friendly and showed us her best Georgia personality. One thing we would recommend is that you replace the coffee mugs once used on a daily basis. Along with more coffee in the rooms. Otherwise everything was very good. read more

Have you heard of the ghost that goes around the halls of this hotel to straighten the pictures on the wall? Well, that is only one of many ghost tales about this former parsonage turned Inn. This Inn offers a continental breakfast and afternoon wine/coffee/tea service. The rooms are spacious and decorated in a variety of themes. The staff is pleasant and professional. There is a sense of grandeur when you step into the foyer of this little Inn. Plus, it is located on Reynold's Square right next door to the Olde Pink-House (which provides room service to the hotel now!). It is only blocks from shopping (Broughton and State Streets) and from the waterfront and is ideal for those wanting to be right in the middle of the historic area. The last time that I stayed in this Inn, I was amazed by the housekeeping service. The housekeepers were very friendly and helpful. They offered information about local events, tours and made our stay very enjoyable. read more

In the heart of the historic district with one of the park squares outside the front door, the location for walking to sites and enjoying historic Savannah is wonderful. On the downside, there is also a parking garage next door which mean lights and noise a good part of each night. We had read this in advance and requested a higher level floor as well as brought sound machines so that helped, but it still took away from enjoyment of the hotel. Rooms were large, clean and attractively appointed with a classic feel. Limited wine and cheese in the lobby in the afternoons. Somewhat miss not having bar and larger lobby but the Pinke House next door has a nice bar. All in all an OK boutique hotel with some pluses and minuses. read more

Planters Inn - Garage side view from room - Hotels Near Me - Savannah, Georgia

Good location in historic Savannah. The concierge, Karen, was the host during the wine and cheese hour. She was friendly and helpful with reservations. There was also live piano music, which was nice. It was an older hotel, but in good shape. Lots of windows in our room, but they all looked out to the parking garage. From the configuration of the hotel, it seemed like only 1-2 rooms per floor would look out at something that was not a garage. The bed was a little firm for our taste, but we are used to memory foam. Continental breakfast was adequate, but nothing to write home about. Overall a good stay! read more

I decided to stay here based on location and price, and after my visit I really think I'll always try to stay here. Planters Inn is exactly what you would expect from a Savannah B&B - charm, quaintness, friendly staff, beautiful rooms - while being in the perfect location for a great price. The breakfast is very nice, offering both cold and hot items, juices, coffee, and tea, and served until 10:00 a.m., which is good for people who like to sleep in a bit. If you order room service, it comes from The Olde Pink House restaurant next door, which can't be beat. I had reserved a standard room for myself, but when i arrived, they had upgraded me to a room with a view over Reynold's Square and of the Lucas Theatre. When I opened the door, a stunned "Wow" was all I could muster - it was too perfect. Comfy bed, comfy robes, large room, a nightly turn-down service, the nightly wine and cheese reception, valet service...this place is just divine. read more

We have never been given such good care! The folks at the front desk were amazing. They we're knowledgable and very friendly and helpful. The staff was helpful and friendly as well. We felt they were so glad we were there. A piano played every evening except Sunday and was very relaxing. Wine and sodas were served with a variety of cheeses. Our trip to Savannah was easy and fun because of these wonderful folks. Also rooms and bathrooms were clean and well attended. Our beds were turned down nightly and a chocolate mint left for us. We will be back on our next visit to Savannah! Sylvia Royall read more

Very nice hotel in an excellent location. The staff were all great help and pleasant. The breakfast was a nice extra as well. Make sure to visit the Old Pink lady bar next door; coolest bar in the world. read more

My wife and I stayed here for two nights on a Friday through Sunday in Feb. 2020. We are senior citizens and tourists. I chose the hotel because it appears to be historic and classy, and situated across the street from one of Savannah's historic squares. I made a good choice. We paid $192 per night including taxes and fees, and I think the hotel is worth the price. The lobby is attractive with high ceiling, classical furnishings, and views out to the square. However the lobby could use some color on the walls, instead of white paint everywhere. At 4pm they serve wine and crackers in the lobby, which is enjoyable. It's free, but a tip is expected. A female pianist provided music during the 4pm happy hour, playing popular tunes on a baby grand piano. It was a bit too loud for the space, but the idea is excellent. Our room was beautiful with lovely dark wood furniture, but no microwave or fridge. Coffee is provided in the room. We were given a corner room, by some stroke of luck, so we had more windows. The queen beds were 4-poster beds, which looked great but the vertical posters got in the way of watching TV (but we did not mind at all). The queen beds felt large and sumptuous with really nice cotton sheets and bedspreads (not a duvet). The bathroom was excellent with first-class fixtures, finishes and personal items. The building is old and you see signs of its age, such as chipped paint on a windowsill, so everything is not perfect. In our room, the windows needed cleaning. One of the two elevators was down for repairs, but the waits for the elevator were not bad. The single elevator was used by both staff and customers, adding to delays. In the hotel, newspapers were available everywhere, which we liked. The free breakfast was good. The breakfast room is not large and has only one small window, placed unusually low near the floor. Historic, I guess! The breakfast room is on a mezzanine level of the building. Breakfast food features lots of fresh fruit, plus eggs, meats, waffles, french toast. Good food. We enjoyed our stay and we recommend this hotel. read more

We spent 2 nights here at Planters Inn. The location is fantastic. They are located right on one of the beautiful squares. It's located between river side and the more inland area of shopping, restaurants, and bars. The staff at planters was wonderful. The valet gentleman was so friendly, took our bags, parked our car. There were fresh bakes cookies in the lobby one evening when we came back from dinner. The only thing that was really bad, taking into consideration the hotel can't do much about it, it's the parking garage. It's pretty awful. Our room had one wall that was lined with windows, all facing the garage. I don't care about the lack of view. What was really bad was the lights in the garage. At night it looks like day light coming through the curtains......all night. Also, the car horns echoing in the garage. I am a very heavy sleeper and never struggle, but I was bad. Still giving the hotel 5 stars because the staff was so very friendly. They really should invest in some pull down shades that are the black out type. read more

Nice place. The rooms were eclectic and fairly clean. Big bathrooms. The tv was in a cabinet not facing the bed. The service desk was great and very friendly. They also have happy hour from 5:30 to 7 (or 7:30) where they serve wine, cheese and crackers. It was great! They also have breakfast in the morning which had plenty of options! Would stay there again if I went back to Savannah! read more

Paid $50 for valet service while staying here only to have my car come back to me with the driver side mirror ripped off. I don't blame the valet driver but if the hotel is going to offer valet parking at such a price gouge I should at least be able to have peace of mind knowing my car is safe. Unfortunately this was not the case. Extremely disappointing ending to my stay at this hotel. read more

Super impressed with this hotel - got a great deal using Priceline and was worried this was going to be a musty old hotel, but it was awesome! The bed was the most comfortable hotel bed I've ever slept on. The A/C worked like a champ, the bathroom was a very nice size, and the free continental breakfast was very well stocked and delicious. They even do a free wine and cheese reception between 5:30-7:30 that is perfect to chill at while you plan your night. We'll be back on our next trip to Savannah! read more

Planters Inn - View from Reynolds Square - Hotels Near Me - Savannah, Georgia

We didn't actually stay here, but we did pop in looking for information on how to get a city tour. The gentlemen at the front desk gave us all the information we needed, actually called the tour to come pick us up (even though we weren't guests at their inn) and also offered us coffee while we waited in the lobby, giving us a quick break from the cold. Great customer service like that is always appreciated, and a good sign of business. Will definitely look in to staying here next time we're in town. read more

This is a quaint hotel that feels almost like a big b&b. The wine and cheese happy hour was very pleasant, with complimentary drinks and a pianist playing. They have free wifi and a complimentary breakfast as well. The rooms don't have extraordinary amenities but they are comfortable and homey, with 4 poster beds and full length mirrors. The only downside was that the windows face a parking garage so lights shown in when the curtains were open and people could see in. The staff was friendly and accommodating. read more

Built in 1906 this is a charming little hotel on Reynolds square, right in the historic district and walking distance to River street. The staff is very friendly and helpful with suggestions on where to go in town for good food. They have a free wine and cheese social hour in the evening and sometimes live piano music and cookies at around 8 PM. They have a mediocre breakfast which is included in the price. The valet service is quick and friendly. read more

Great location with a friendly and knowledgeable staff. The rooms were clean and well appointed. Daily USA Today delivered to your door and the local paper available free by the elevators. No ice or soda machines, but ice will be delivered promptly to the room with a call to the front desk, where they also have soda and bottled water available for purchase. The bed and pillows were extremely comfortable. The room we were in had the TV in a side cabinet that didn't really pull out far enough to see well from the bed. Also as a four poster bed, one or posts blocked a clear view of the TV. One wall had four nearly floor to ceiling windows (nice), which faced a parking deck across a narrow street ( not so nice). We were on the second floor and between the lights of the parking deck and a street lamp right outside our window the room was never very dark even with the blackout curtains closed. Never made it down for the daily wine and cheese social, but it is a nice touch. Did do the free breakfast once, which had a nice selection of breakfast items. Free WiFi had a small bandwidth (slow). Did not opt to pay extra for the available wider bandwidth (faster) Internet access. read more

Just returned from our fabulous Mother/daughter Savannah vacation. We enjoyed our stay. Had to take a star off due to the view---bring about a dozen paper binder clips to keep your curtains closed due to the security light/car headlights from neighboring parking garage shining in. Ask for a room on the 4th floor and above to limit street noise and a room ending in an 09, 10 or 11 to eliminate elevator noise Unless you want a room facing the square which is more expensive ending in 01 or 02 but lovely. We saw these rooms when were were leaving and they were being cleaned. My mother and I stayed in Rm 410 and loved the twin beds....comfortable. My mother was cold but I liked the room temp. The 6th and 7th floors are haunted so I was disappointed we didn't experience a ghost. BEWARE THOUGH!!! The parking Nazi lingers outside the hotel and if you are not in the one Valet spot, you will be given a parking ticket. If you are checking in/out, have someone stay with your car in case you have to move it. Fortunately I went inside to check in and my Mom stayed with the car in front waiting for the Valet. Two other patrons cars were ticketed because they were parked and unattended in front of the hotel also waiting to be parked by the Valet. The parking Nazi allowed my Mom to move the car (to a 30 min stop across Reynolds Square) until there was availability for the Valet to park it. The parking Nazi was so mean and nasty he made my Mom cry but at least he gave us a chance to move the car. NOTE: PARKING ON THE STREET IS FREE ON THE WEEKENDS THROUGHOUT HISTORIC SAVANNAH. Breakfast was good....I am not a big breakfast eater. There was delicious hot coffee, juices, assorted cereals, hot grits/shredded cheese, fresh fruits, pastry/muffins and on one morning there were hot ham/cheese/egg biscuit sandwiches. If the price is right, I would stay again. The staff are friendly and helpful. read more

DO NOT STAY HERE !!! You are and now have been forewarned ! I refuse to rate this hotel, because they don't even deserve a single star. The bellhops are rude and very confrontational with you before you ever check in. They have full access to your car, luggage and your room! The old saying is a fool and their money will soon part, don't be that person. We were not only in a confrontation with them, but did not feel safe. My wife and I immediately left without checking in canceled our room booking through the travel sight and found lodging elsewhere in the city after driving all day. Read the bad reviews and heed the warning! Do not be blind and suckered into the false reviews. read more

So this was my humble abode for 3 nights while on my honeymoon. It's hard because I had such a pleasant experience in Savannah and I was a newlywed so I wanted everything to be just right. There was good and bad here. First the cons: We checked in and our keycards didn't work. They tried rescanning them several times and they still didn't work. Finally on about the fifth try they opened our door. Wouldn't have been so terrible if I didn't have to use the bathroom so bad. Then, the mattress we had was uncomfortable hard. My wife is a light sleeper so this proved to be somewhat problematic. Also, the first night we were freezing in our bed and asked for extra blankets the next day. We found out the last night that the heat was somehow shut off to our room. We got a suite that had a balcony view. There are only two rooms in the whole hotel that have a balcony. The downside is the two rooms share the balcony. While this wasn't too much of an issue, it was a bummer to check and see if our neighbors were out there if we wanted a relaxing chat to see the view. We had valet issues where we called for our car to be brought and we sat waiting for about 20 minutes because no one told the valet guy to get our car. The breakfast was so-so, found a yogurt that was expired by a month. Aside from the wine and cheese, they do cookies at 8:30 pm which they say are freshly baked, but I would beg the differ. Finally upon check out, we were charged for two cars as well. Whew. Now if you have stuck with me this far and don't think I am complaining too much, on the flip side here we have the pros: When we checked in the valet guy was very nice and parked our car and got all 8 of our bags up to our room. When the keycard issue arose you could tell he was embarrassed for this and was doing everything he could to remedy the situation. All complaints aside, the room was very quaint and charming. The view from the balcony looked right over Reynolds Square and was very beautiful. The concierge was friendly and helped us book a trolley tour. The second valet guy who was never notified about getting our car kept an eye out for us from then on and always asked if we needed anything and was really good about making sure our car was ready the day of checkout. Free wine and cheese was a very nice touch. Finally, the location is great. It is very central to the town and is only a couple of blocks from the river. Decent place that might have suffered some service quality from the holidays. Fortunately, the rest of Savannah was awesome and canceled any bad juju we got from the hotel. read more

We were woken up by loud laughing, yelling, etc. After that went on for an hour things got worse when the people above us started dragging furniture and jumping around. I called the front desk and she said it was wedding party with too much to drink, and that there had been 3 earlier complaints besides ours. She said she was going to call the General Manager to see if she could make them vacate the hotel. It took another 30 minutes to quite down. It was now 330 AM. The next morning when we checked out the clerk asked how our stay was and I said I was disappointed with the noise. She said she didn't know anything about it and offered no apology. She further said she didn't know who I could have spoken with that night as there was a man on duty not a woman. She made it sound like I had made the whole thing up. She said she would have the GM call me as soon as he got in. Five hours later, no call, so I called again. She said he had my message but was on a conference call so she would slip him a note and ask him to call me. Well, we're all the way home now, a day later, and no call at all. They simply couldn't care less that we got a lousy night's sleep. It was bad getting woken up, worse to not even get an apology, and now frankly irritating that they didn't return our calls about it. I strongly recommend against staying here if you need a good night's sleep or if you expect the management to care at all about any problems you might encounter. read more

Great location. I would have expected more for the money though. They need to find a good balance between that historic southern charm and some modern upgrades. I didn't think there was anything about the actual rooms that I care to remember. The view of the parking garage was stellar. The building itself and the lobby were pleasant. The staff was also friendly and courteous. Although they were lacking in tourist information. They could use a dedicated spot for all the touristy pamphlets you can find at most hotels. If you can catch the happy hour hostess in the lobby she seemed eager to tell you all about the city and the not to miss destinations. read more

I only stayed here for one night after our flight home was cancelled and we needed a last minute place to stay for the night. We were originally staying at the Kehoe House which was great but more expensive. The staff here was friendly, there was complimentary wine & cheese in the evening, and the rooms were cute. Ours had a couple twin size 4 poster beds. The location was also nice & close to everything. read more

For our Girls only vacation we decided to stay in Planters Inn after getting a great price from Expedia. The location was prefect and very convenient to River ST and City Market. The rooms were nice and clean. There's free wine and cheese in the evenings and breakfast in the morning. Everyone from the Front Desk to the Valet was very helpful leading us to the best place to eat and things to do. read more

Help - I'm falling apart. First thing we are told is that one of two elevators doesn't work. This should have been a clue. The wall electric socket is falling out of the wall. It comes very loose when plug is pulled out of it. As I plugged this computer in it came super loose with the light also plugged into it shorting out. The shower handle is also super loose. Had to call down for a hair dryer. One of glasses in the room had smudge marks on it, as did some the silverware at the cheap breakfast. Chatted with a lady in the one working elevator, she told of the toilet seat about to fall off. Was very concerned about her husband severely injuring himself. I had to stay in a beat up hotel 6 a while back and that experience was better. The over-all attitude of the staff, very likely reflects the cheap don't give a crap attitude of the management. My guess is some super cheap hotel holding company is trying to pull out every penny before it is sold. My wife asked the Concierge about one of the two happy hour wines, who gave a snippy reply that she did not drink wine. The breakfast made a cheap hotel chain breakfast look good. The juices were super watered down. The attendants looked board and were totally aloof. Don't blame the workers (front desk folks very nice). The management and/or owner totally doesn't care. Nice location read more