I love this warm, friendly and extremely professional office! I have seen both Emily and Heather, and both not only very knowledgable but warm and personable, too. I refer everyone I can to this office! read more

I have been going to Plastic Surgery Specialists for years. Dr. Hvistendahl is fabulous, and the crew in the Med Spa are so knowledgeable about the latest and best skin care products, including every kind of specialized face product and what is best for you. I love Emily, RN. I have known/seen her for almost 3 years. She is very professional yet personal. I think 5 stars says it all. I always leave PSS Med Spa feeling happy that I made an investment in me. read more

PSS is the best med spa/plastic surgery center in Marin. I fully trust Dr. H and Emily. They are very conservative about treatment, definitely want to achieve a natural, healthy aesthetic, and they are always respectful about working within your budget. No hard sales pitches here! Highly recommend. read more

I have been a patient of Dr. H's since 2012 when I needed surgery after breast cancer and have always had an excellent experienced with Dr. H. and all his staff (everyone is gorgeous). This past week I had a small procedure and the nurse Kelly was amazing. She truly had a professionalism, tender bed side manner and a pride in her patient care. She was a delight and made the experience amazing. I will go back in the future to Dr. H. and Kelly. read more

Been coming here for 2 years now and have been so happy with my results. I was sacred to get Botox but they made me feel so comfortable. All the staff are super friendly. would highly recommend them. read more

Everyone at PSS is friendly and helpful and they have great diamond facials and options for skin care, like the Scarlett. Scarlett improves the skin texture and generates new collagen. Highly recommend them! read more

I couldn't be happier with my experience @ PSS from the time I walked in to my final exam after my procedure. Dr Douglas and staff was awesome, explained everything very thorough and made sure you were comfortable at all times. Dr. Douglas really took the time to measure and explained why it is important to be proportionally fit for your size. PSS helped me achieve a bucket list dream of mine that I have had for years and I am so happy I chose Dr Douglas and staff to be a part of it I will be back read more

I highly recommend MedSpa Marin County at PSS. I was just there today and the atmosphere could not be more comforting and enjoyable. Treatments are thoroughly explained and there is never a sense of being pushed in any way to purchase treatments. The atmosphere is lovely. I couldn't believe that even the chairs had a temperpedic cushion. If you are in any way apprehensive, don't be... try them. You will be glad you did. Jean K. read more

Melissa is wonderful!!! All the professionals there are great. I had a limited time and they had an opening at the perfect time. I'll be going back for more botox and facials. Can't wait! Thank you to all the staff! read more

I found this office when I was looking for an experienced plastic surgeon. I called so many places and made several consultations before I found PSS. When I called, the lady on the phone was SO nice and welcoming that after talking with her for a while, I set up my consultation and cancelled my other consults. I didnt really get a great feeling when talking to any other offices the way I felt when I talked to this office. Everything from the consult to my last post op appointment (which I had today) was better than I could have imagined. Dr Douglas did an absolutely amazing job, Better than I ever dreamed of. The whole process was so easy Ans the support from everyone in the office was amazing. My surgery was sept 3 and now that I'm four months post op and well into my healing, I would change nothing about my experience. I would 100 percent recommended plastic surgery specialists to anyone looking for any sort of plastic surgery. I can't say enough good things about this office. Oh, I wanted to add that this office is very clean and they are very serious about covid 19. No one can come In Without being assessed at the front door, temperature checked, masks on. I felt very safe covid wise when in this office read more

5 stars all the way! I have been a patient of Dr. H for a while and I have been very satisfied with all the work that he has done, very loving and kind to the patient. Besides that I love all the staff, Lyvia, Kelly, Renee, Jessica to name a few, and now I'm doing the MedSpa treatments with Emily and Faviola and they are the best, love all that they have to offer and results are amazing! The enrollment program that they offer is just incredible and lets you save a lot of money! Thank you PSS staff for always taking care of me! read more

I usually see Heather but she was out of the office so I saw Melissa. Melissa is super sweet and excellent job with Dysport. The staff are all super friendly and I always recommend PSS. read more

Plastic Surgery Specialists is an amazing group professionals. I've been receiving services from this very skilled team for many years and have been extremely pleased with their results. I especially like all of the staff at PPS as they are so professional and warm. They always make me feel amazing read more

After a year of searching for the right doctor for my tummy tuck in CA and couple of other states and after two consults I decided to go with Dr. Hvisendahl. Initially I was only searching for 'drainless' but personal surgeon friend advised me that Dr. Hvisendahl's approach was right, and that drains are used when and where needed and nothing wrong with that. Dr. Hvisendahl has a friendly approach, probably to relax all of us anxious patients who are nervous about the procedure. He assured me everything will be smooth and easy, but at no point have I felt pushed to do the surgery or anything like that, which isn't the case with other surgeons I spoke with. Dr. Hvisendahl has performed this surgery for decades, so for him and his staff this is a routine procedure. However this procedure is very invasive, with many possible complications. So this is something to have in mind when making your decision. However once you have made the decision to do TT, this is the place to go. Mine got a bit complicated (just like about everything related to my health since I was born - so I take it to be ma karma :)), so my recovery got prolonged. 4 months later however I am happy with the results and what the final result is going to look loike, and I am very happy that I chose this practice. So if you are at the point where you decided to do it, the place to do it can't be better. I also met Dr. Douglas at one of the consults, and he was also very nice, kind and patient. PA Julie was wonderful, and so was the office staff Lyvia and Heather, all lovely, kind and caring. What makes this practice stand out is also that they give free consults, and they also do couple of consults before the surgery, which is very nice. Highly recommend these guys! read more

I have been getting my Botox done at PSS for a couple of years now, and their practitioners are always professional, friendly and competent. It's easy to make an appointment. read more

This review is for the medispa. After visiting a few dermatologists for mole removal, I ultimately decided to come to PSS. The two moles were located on my face and given their shape, I was not concerned with them being cancerous. All the derms were recommending incisions which would leave a scar of who knows how big. PSS used a laser which was non-invasive and didn't require stitching!! The machine itself was rather noisy, and made a zapping sound...I had to coach myself not to be startled. The appointment took about 30 minutes tops! When all was said and done, there were open wounds that I kept moist (sorry of word choice) with Aquaphor for a couple of weeks. It has been four months since removal and both spots barely have a scar which can be easily covered with makeup. In a few more months, I doubt you will be able to see anything. I couldn't be happier with the results. Thank you Heather for your wonderful work!!! Also, there was no consultation fee and removal for the two moles was about $500. I don't know if they take insurance as I didn't even want to go that route. read more

I've been a patient at PSS for about 2 years and I don't know how I've lived this long without them! I routinely go in for injectables and the various laser and skin rejuvenating facials offered. The PSS Beauty Club is a game changer for me as it makes it more affordable to keep up with my skincare/beauty needs. In addition, I've had Cool Sculpting performed there and had amazing results. I have a lot of confidence and trust in my providers at PSS. The office staff, nurses and doctors are really great people. I'm so happy I found them! read more

Jenn is great! Amazing with injectables. Very friendly and took her time to answer questions, address concerns and make me feel comfortable. read more

This place is amazing, I love This place ,,, I went for a consultation and everyone was very friendly,, specially Melanie ,, she is a very sweet person and explained everything to me,, she really took the time to walk me through and explain everything,, they have amazing programs of hydro facial .... read more

Julia is amazing...She did my Emsculpt treatment and she made me feel completely comfortable about the process. She is a highly experienced practitioner and is an expert at Emsculpt. The office is lovely and the staff super friendly. Easy parking and great location by Marin General. I would go back and refer friends to Julia read more

Dr. Stanley G. Poulos Plastic Surgery Specialists I woke up to start a fabulous planned week-end and as I looked in the mirror and started to shave, I asked myself "Who Is This Guy" looking back at me. He has a turkey neck, suitcases under his eyes, and cheeks that look like deflated balloons. I yelled at my wife "Who is this guy that moved into our home"? If this has ever happened to you give Plastic Surgery Specialists a call. Dr. Stanley G. Poulos, and his staff will help you! Starting with a consultation with confidence, and follow-up on completion of the procedure that you choose. I now know that guy in my bathroom mirror, and my wife calls me her toy boy. Hobert S. read more

I love going to the Plastic Surgery Specialists. From the moment I arrive, I know that I'm in good hands. I meet somebody in the parking lot to take my temperature; it's a very stress free experience. They talk to me like we are old friends. Then Heather comes out. She is so warm and friendly and professional all at the same time. When we get to the private room, she puts me at ease. She asks what my concerns are, and also gives me suggestions. She has now done Botox on me twice and lip injections twice. Every time was a great and pain free experience. Heather Spindell is a true artist. She took into account my own bone structure and planes and angles oh my face to make sure I was getting a "custom" look, not just a cookie cutter one. I'm so impressed with Heather and Plastic Surgery Specialists. Thank you! Katie T. San Rafael read more

Horrible experience here at PSS with Dr Poulos. Just to summarize, stay away from this doctor. I too have suffered depression like the rest of his patients from gross disfigurement after a breast aug and lipo. He also convinced me I needed a minor tummy tuck with the lipo, I didn't. Maybe he was padding his wallet or he wanted to practice on me. Afterwards, I looked like I was in an accident with all of my scars and he kept telling me it would heal and "look better in a year or two"! I previously had a breast aug with a doctor in Orange County. That doctor never had to use that line about a year or two because he knew what he was doing, unlike this guy! With the breast aug he went a size bigger, when the whole reason I went in the first place was to go smaller with the implants. He also made the incision in the crease under my breasts when I previously had them placed discreetly in the line around the areola. I figured he was smart enough to know that I would want the same typenof incision. Make sure to discuss that prior and make sure to get it in writing!!! He decided that in the OR without my permission!!! After I healed from the Poulos butchering, the scars were very noticeable both on my abdomen and under my breasts. With some crooked lines under each breast that were not hidden away in the crease like he said they would after healing but a few inches under each breast totally obvious and seen in a bathing suit top. Worst on one side and that implant was fairly larger as well so uneven sizes of breasts. I was really shocked at how it all went and he had nothing to say about any of it. He tried to offer me some sort of ultrasound treatment for more $$ to smooth lumps and bumps and other ripples out! Do yourself a favor and go somewhere else. Anywhere else but this place. These guys in Marin would be the laughing stock of any plastic surgeons in LA or OC! Originally I went here trying to save money by not having to travel and stay in So Cal to see my original doc. Eventually I had to have these huge mistakes fixed and then my original doctor in OC just shook his head and said "this guy disfigured you"! read more

7 months into my breast augmentation, one has already ruptured, and the other is encapsulated. That on top of massive hideous scarring, I wish to god I had done more research first. Now I have to get my breasts fixed by another doctor to fix this mess, and pay more on top of the $15,000 I paid to Poulos. My loss. Thankfully, I found a great doctor to fix this, and I'd strongly recommend you do your research better than I did, don't go to these guys. read more

I heard about Plastic Surgery Specialists from a friend. We were talking about Cool Sculpting and she told me she loved working with Julia at PSS. She had a great experience and results. I met with Julia for a consultation and because I live 1 1/2 hours away I was hopeful she could get me in the same day. After my cool sculpting procedure she gave me a hydro facial. It was a great day! I'm a little sore from the cool sculpting but I can't wait to see the results in 60 days. My facial showed instant results I love how soft, smooth and bright my skin is. read more

I had the best experience I could have ever asked for and it is all thanks to Dr. Hvistendahl and his staff. Coming into the plastic surgeon office based off a recommendation from a friend. I had always wanted a breast augmentation but like anyone I was nervous. PSS held my hand every step of the way and helped me understand the entire process and make me feel as if I was heard. The results were exactly what I was looking for and I couldn't be happier. I couldn't speak more highly of Dr. Hvistendahl and would recommend him to anyone. read more

I am a huge fan of PSS! I've had two major procedures and many minor ones there. As a former scaredy cat of general anesthesia, Dr. H really helped reassure me. I met with the anesthesiologist before the major procedures and they both went super smoothly. All procedures have been done with professionalism, care and great results. Super happy with my results. Especially wonderful are Dr. H and Lyvia. Both are excellent at explaining things, being honest about how effective different procedures are and reassuring while getting a procedure. read more

I purchased a package after two out of the three treatments I decided it was not working for me. I paid $2,100 dollars total. I spoke to Heather the manager once and she said she would get back to me. I emailed, called and yelped no response back. Beware !!! read more

I enjoyed all procedures by Plastic Surgery Specialists. The staff are knowledgeable and dedicated to provide excellent service to their clients. read more

The staff is very informative & helpful- I've been here for two different operations & both went smoothly. I healed very well & I had communication with someone from the staff whenever I needed it. Highly recommended for anyone seeking plastic surgery done or looking for their own next step in treatments. Thank you ! read more

i have been struggling with weight my whole life. I've tried every diet, and several weight watcher attempts as well. Nothing seems to stick. Until I discovered Bethany at PSS. I signed up with her and she showed me so much support, I'm finally losing the weight and I'm learning how to keep it off too. She's available 24/7 via text while following her plan. I get my body scanned and it gives so much information - I love being held accountable by such a machine! It's amazing. Bethany is amazing. Some weeks were hard and she focused in me scan results and the numbers, and found a new solution for me to focus on and it's working. I feel so much better. My energy is up too. If you want awesome results and serious knowledge on nutrition, I recommend Bethany!! read more

I have been getting Botox and Filler for years and I was never quite satisfied with the results, until I met Heather Spindell at PSS. Everything she did, from filler under my eyes (which is so hard to get right), to my little divots around my mouth from acne scars, look smooth and natural. And speaking of natural... I naturally have a crooked smile snd have always struggled to find someone who can make my lips look full and natural. OMG my lips look AMAZING!!! I never knew they could look this perfect. Her skill and technique is one of a kind. You can tell Heather is passionate about making people feel and look beautiful. Thank you Heather!!! read more

When I first heard about the complimentary Postoperative Lymphatic Wellness Treatments at PSS to follow my surgery, I didn't know what it was or why I needed them. But after the first two times, I had already experienced decreasing pain and swelling. So, I decided to sign up for four more treatments, as recommended. After learning more about how this particular treatment helps recovery after surgery and experiencing the results, I was sold. After each treatment, I experienced a visible decrease in swelling. The pain level also went down dramatically in the days that followed. My body felt rejuvenated, sort of tingling all over and alive. I am so glad I made the decision to spend the money on the Lymphatic Wellness Treatment with Eva. It has been amazing! In a mental way as well, I feel more positive about my recovery, like I'm doing the best possible thing to heal properly. I wish I'd been able to read something like this before my treatment so I could begin to understand how beneficial it could be. I couldn't be happier with the decision to do the Postoperative Wellness Treatment, and the results I've seen! Thank you, Eva! read more

I'm not normally the first person to walk in the doors of a plastic surgery business and request a service. I worry about the smallest things. This place and the people that work there definitely changed my mind. First off, the second you walk in, the lobby is clean and friendly and the staff greets you right away with a smile. I went in for a consult for cool sculpting with Julia, a cool sculpting specialist. I dont have enough good things to say about her. She's friendly, smart, professional and knew exactly what she was doing. She helped me choose my trouble areas and worked with my budget. When i came in about a week later for my appointment, she could tell i was nervous (no reason to be but again im a worry wart!) So she brought in one of the doctors who was nice enough to take time out of his day to assure me everything was going to be fine and went through detail by detail. He also took a quick look at my mom and answered a few questions she had about a procedure she wanted. Julia walked me through the process one more time and was putting me at ease the entire time. I had great results and i highly recommend going to them for anything you need! read more

I went here to get a consultation about Coolsculpting to get rid of some stubborn belly fat and 'love handles' that I was not able to get rid of with diet and exercise. Julia explained the procedure and what I might expect during and after the procedure. After about 6 weeks the results are very evident with the possibility of even more improvement. My wife is even calling me 'svelt'. Haha. So worth it. I didn't want an invasive procedure so was hoping this would accomplish my goal and it certainly has. read more

I am a nurse of 35 years and consider myself a knowledgeable consumer. I did a lot of research and went for several consultations before choosing a plastic surgeon for my facelift. When I met Dr. Carolyn Chang, I was immediately comfortable. She listened carefully to what was important to me. She was kind, highly professional, and clearly an expert in her field with many years of experience. My surgery went smoothly. I also stayed overnight in the hospital after surgery and felt incredibly well taken care of. Two months out, I'm delighted with how I look. The result is better than I ever thought possible. In addition, the office staff and post op care have been excellent. I recommend Dr. Carolyn Chang to my family and friends without any reservations! read more

Heather is absolutely the BEST!!!! I am very picky about who I see when it comes to Botox/fillers, but her technique and results are amazing! read more

PSS is the best! This review is a tad overdue - I was researching gastric balloons early last year and decided to do a consultation with PSS as they had the Orbera, which I felt was the best fit for me. Bethany, their weight loss program coordinator, was absolutely FABULOUS! She was realistic and provided the perfect amount of support throughout the process. I lost 50 lbs with the balloon and with the lifestyle changes I made during that journey I have been able to keep that weight off. It would not have been possible without Bethany and the PSS team! Thank you guys again so so so much!!! read more

I cannot begin to express my utmost sincere gratitude for my experience with PSS and breast augmentation with Dr. Hvistendahl. Plastic surgery of any kind is a deeply personal decision, and one which I approached with a great deal of research, thought and preparation. Living in San Francisco, I had several consultations with surgeons prior to finding PSS. The level of professionalism of the entire staff at PSS really sets them apart. The practice and facility are beautifully maintained, and there is an energy and warmth that I was instantly drawn to. During my initial consultation with Dr. Hvistendahl, I was immediately impressed with his bedside manner and ability to truly make a woman feel at ease and confident with such a once in a lifetime decision. Not only is he a skilled surgeon with tremendous attention to detail, excellent communication, superb artistry and expertise, but is also a very authentic, compassionate and warm person. My sentiments are echoed across the board for everyone who works at PSS. Lyvia, my patient coordinator was incredibly patient, approachable and kind throughout my entire process. Every step of the way, she remained communicative, thorough, and truly went above and beyond. Her heart and sincerity were instantly apparent, always responsive with any of my questions or concerns. At 35, years after having breastfed both my daughters with very little breast tissue, I had visualized what my dream breasts might look like for years. During my consultation, Dr. Hvistendahl discussed various options, and ultimately what would be the best shape, size and appearance for my body type and active lifestyle. In preparation for my procedure, I was provided with very detailed and realistic expectations of the recovery journey, which helped me mentally prepare. Even during the unanticipated Covid closures, PSS made rescheduling pre-booked surgeries for patients a top priority and always kept patients up to date with re-opening dates, guidelines and protocol. Both my nurse Paige and anesthesiologist personally reached out to me the day (s) leading up to surgery. These are the little touches that truly reflect the level of care that PSS provides. They were proactive with every finite detail, from mask wearing, to temperature checks, highest sanitation standards and beyond. I write this review from a place of deep sincerity to Dr. Hvistendahl and the entire PSS office for such a positive and life-changing experience. I am now 3 months post op, and love my results even more with each passing day. It really is quite powerful when you find the right, special doctor that you can trust in bringing a lifelong vision to reality. My new breasts feel very much a natural part of me now, and have gradually settled into my body organically, and effortlessly. Thank you Dr. H and everyone at PSS - your passion, work ethic and dedication to patients really shines through. I would recommend PSS to anyone in a heartbeat without an ounce of hesitation. Thank you !!! read more

I just called and spoke to a fantastic lady called Elise who was so charming and helpful,  I wanted to say thank you for the great service and truly appreciated how professional and kind she was. I myself have been a manager at a plastic Surgeons office in the past and appreciated the delightful service and customer care.  Once again thank you read more