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    Platinum Home Inspections

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    2 years ago

    Helpful 5
    Thanks 2
    Love this 3
    Oh no 0

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    GreenWorks Inspections & Engineering

    GreenWorks Inspections & Engineering

    4.3
    (247 reviews)

    -matthew-markham is amazing! Thanks for being patient and very detailed on inspectionread more

    I hate to be the person to leave a bad review, but people falling for five stars need to understand…read morewhat a horrible experience I had with this company. I was in an option period and my initial inspection flagged major foundation and structural issues with the home at Friday at 6pm. I was referred to other companies, but they were closed over the weekend. Googled companies and came across GreenWorks. rep not only said they can accomplish a full evaluation of both downstairs and upstairs, but also share estimates on price and come on that Sunday. With the option period ending the following Friday , I had felt I had to take a chance on them considering they said they can give me what I was asking for. Sunday comes and I reconfirm with the engineer in person my asks: evaluate downstairs and upstairs and give me a cost for repairs. Not once was I stopped to clarify if they could actually do the work requested. They had no problem accepting my $900. Fast forward to the end of day 3 (Wednesday) and after several calls emphasizing any expedited request I get the report, only to find upstairs was not evaluated and there was no cost repair plan (they claimed it would come within 24 hours). 48 hours to decide on moving forward on a home, and I wasted those days to not get the full answers. Called 4 times between end of Wednesday and Thursday asking to speak to a manager and every time they told me they'd call me back asap. Never once got a call back. MY FIFTH TIME calling, I get on the line with a customer support rep, not a manager. I'm then told that evaluation of upstairs was not part of the deal, and that no estimate was promised in my proposal and they will not be sending estimated cost (it literally showed in the email a "cost repair" link) I burned Sunday-Thursday waiting for something they refused to acknowledge they told me they could do, had to hire another company to come out and they gave me rough estimates within the same day. Not only that, they "worked" towards getting me a full refund, then the following week said best they can do is $300 because there's no "proof" that they confirmed price and upstairs evaluation. Do not use this company. Incredibly frustrating experience all around and zero accountability. I've advised all my contacts in the real estate industry to put them on a "do not use list".

    Platinum Home Inspections - home_inspectors - Updated August 2026

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