Driver was great, but the company charged my debit card 3 additional times for the same ride,…read morenobody from the company will get back to me!

Driver was incredibly rude due to our trip only being one mile. We were reprimanded for not walking…read moreand said we wasted his time because he had been waiting 50 minutes for a ride. We had one person in our party that cannot walk due to a recent knee surgery and informed the driver, but he could care less. He drove erratically because he was so mad. I will never get in a desert cab again. I will ask the bell captain to pull a different cab forward. Date of incident: 1/3/2026 @ 4pm cab 4286

I don't know where to begin…read more.... I have used a few limo companies in Vegas over the past 10/11 years and High Roller transportation is by far the Best! From my initial Contact with the owner Cheikh at 2am Vegas time 7 months away from my trip he has given me his undivided attention and helped me plan my Birthday trip to Vegas by recommending restaurants, photographers, events etc. he was always prompt and courteous and very engaging with me and my group even when Vegas had gotten the best of us. (Wink) Cheikh- you knew how much my 40th Birthday celebration meant to me and you did not disappoint, I will never forget your kindness and superb customer service and wish you all the best! Until next time..... Katrina

very rude, awful customer service 10/10 do not recommend…read more Owner was very rude on our phone call and wasn't willing to work with me on the very simple questions I had for him.

First time ladies getaway to Vegas! I booked way ahead! The…read moreteam was awesome. Angela was so friendly and helpful over the phone! Jason was amazing when he picked us up! Made sure I knew the plan and helped me surprise my besties! The price was so reasonable! 1000 % recommend!!

Amazing Service from Luxury Limousines…read more I just wanted to take a moment to say how amazing Jason was the night we had our limousines. I always use Luxury Limousines whenever I go to Las Vegas, and there's a reason I keep coming back--the staff, the service, and the overall experience are always incredible. Jason was an absolutely fantastic driver. He was professional, friendly, and made the entire night even more enjoyable. I honestly can't say enough good things about him. He truly deserves a raise! People like Jason are exactly why I continue to choose Luxury Limousines. They provide amazing service, great prices, and always make the experience special. Thank you, Jason, and thank you, Luxury Limousines, for another amazing experience! I'll definitely be back!

Tony is the absolute GOAT. I had such a great experience with him last year getting in an out of an…read moreevent. The shuttle was clean and fit our whole team. Tony answered promptly anytime we needed, hand held out drop off and pick up in a chaotic traffic zone. Ready for us before we even knew when or where we needed to be. The service was such a value for us and we will be riding with Tony again this year. Highly recommend his service, and for us, needing precision driving and logistics, Tony is number 1!

TLC Luxury Transportation is absolutely fantastic! We used their service for two highly complex…read moredays of regional alumni tours (10/23 for the Hoover Dam and 10/24 for our full city immersion day), where Leadership Henderson was proudly hosting guests from Leadership Park City and Leadership San Francisco. The pristine motorcoaches were beautiful and comfortable. Their drivers, Charles and Donte, were exceptional--not only were they completely dependable, but they were also incredibly fun and flexible, which made navigating complicated itineraries look easy. For the organizer, their support was top-tier: excellent communication, competitive fees, and an easy payment process. They made my job running a large, multi-city event seamless. Highly recommend TLC for any major event needing reliable, high-end transportation!

They helped me out in a pinch, would use them again for sure! Super professional, friendly and…read morethere to help when I needed it. I chartered 2 x 40 passenger party buses for an event.

Be careful getting a quote through yelp. I gave our pickup zip code and was quoted $225 flat rate…read moreand once I texted was told $450. Total bait and switch and terrible customer service.

Andy hooked us up with a great ride, great service, and complementary champagne! Made our Vegas…read morestay the best!

Reached out about quotes two months ago and was going to move forward with booking per their email…read moreinstructing to do so at that time. They stopped responding to my emails and finally responded over yelp two months later. We were going to move forward with booking again per their message instructing to do so, and now they say they can't book out over three months in advance. No issue with the policy, but the bad communication and ghosting is a huge red flag. Edit: Booking request was for December, April 1 was the quote as mentioned, April 23rd I confirmed I'd like to move forward with booking they asked for final details to secure booking that day. They then ghosted when I provided what they requested (Follow up emails send 4/24, 4/26, 4/29). I tried contacting them through Yelp June 6th as they never responded. They responded and again asked for final details to secure booking and then informed me of their three month policy after all of this. If their company policy is 3 months, no problem, but this was not communicated at all for two months and they consider ghosting as communication of their policies.

I was driving along I95 southbound at 1045 hours on Monday June 21, 2021 approaching the spaghetti…read morebowl going through the S-curve when a small maroon colored vehicle speeds past. The vehicle passes us 15-20 miles faster, crossing among the four lanes (including the POV lane) and winding up back in the POV lane. It has the Wellness Transport logo on both sides. Unfortunately, the driver was driving so fast and changing lanes I couldn't identify who was driving. I would not want to have my loved one transporting them anywhere. And you should not, either. If I had still been in uniform and on duty at the time, the driver would have been cited. GET IT TOGETHER, Wellness Transport!

I originally looked up this company's page to get a phone number to report one of the drivers. But…read moreafter seeing that there was already another review complaining about this company's bad driving, I decided to leave a review myself. I saw a woman driving a Wellness Transport van with the id MV 6152 on the 95 in Henderson. She was swerving in and out of the lane lines, was crossing multiple lanes without signaling or making sure the lane was clear, almost rear end someone a few times, and nearly side swiped my truck twice, among other things. I thought for sure that she was distracted or on her phone. But when I looked inside her car, the driver was staring STRAIGHT AHEAD with both hands on the wheel. I even took a picture of the van just because of how terribly she was driving. I can't imagine trusting this company with a medical transport. This company has no business operating if all its drivers are this bad.

Now onto the 2nd to last 2 of 2010's decade of my scrapbook series representing November 2019 is…read morethe Las Vegas Monorail. The Vegas Monorail is actually pretty efficient going about 50 mph along about a 4-mile stretch of the Strip. Trains arrive frequently so you never have to wait long. It's a pretty comfortable ride and quick. In the mid 20th century, the monorail seemed like it would be the future of mass transit. Perhaps, the most well known is Disney World in Orlando built in the early 1970's. Monorails aren't really the best for mass transit. They are expensive to build. But there are rare exceptions where they can work. This is if put in high touristy area for a short distance. This is along a 4-mile stretch of the strip. But this wouldn't be good to expand the monorail to downtown Vegas, North Las Vegas, Henderson, etc. It'd be prohibitively expensive to build many miles of track & need the land to build elevated track. Another example is in Seattle about 1 mile from Seattle Center, where the space needle & site of the 1962 World's Fair showing how the monorail was going to be the future. Goes from Seattle Center to downtown Seattle. People ride it for the convenience of getting between the 2 touristy areas and just for fun nostalgic value. As for the Vegas monorail, I had been on it a couple of times when visiting Vegas with my parents. In November 2019, my girlfriend of that time & I were there for a wedding. We rode the monorail for convenience once to efficiently travel from south to north the entire length from OYO (walking to MGM Grand where the southern most stop is) to Sahara (northernmost stop). We hung at Sahara & Strat, where another friend was staying. Then took Uber to downtown where we staying. We found the Vegas monorail to be efficient & enjoyable. It's kind of no frills and doesn't go that far, but it does the job to get you to where you want to go. Unfortunately, the Vegas monorail may be defunct in 2035 as Elon Musk's Boring Company is building tunnels all across the Vegas Valley, which will be dozens of miles of private driverless Tesla going to lots of stops underground. It'll cover a lot more land, but there are a lot of downsides too. One of which is monorail will not be needed anymore.

Still a great deal after all these years!…read more Even with the popularity of Lyft and Uber as well as Zook, you can't beat the convenience of being able to hop on and off from location to locaction while being covered from the elements. Which during summer or rain is priceless. They have recently added new pay stations which make it even easier to ride. Give the monorail a consideration when staying on or along the strip. Thank me later!

so I never actually got to use the service. However, something even better happened. I…read moreunfortunately lost my wallet getting out of a lift at 5:30 in the morning. Did not notice I dropped it in the load and unload area at the hotel. I then got a call from the hotel in the morning after not being able to find it saying this gentleman dropped the wallet He found it in the drop-off pick up area cash credit cards and ID were still in there. If he operates the limo service as well as his loyalty to being a good person, I would 100% recommend this limo service.

We are honestly very disappointed and hurt by what happened. Our instructions were very clear…read moreregarding the designated drop-off location, yet our parents were sent to a completely different location. These are our senior parents, which is exactly why we went the extra mile to arrange private transportation for them. We wanted to be there waiting at the door, making sure they were comfortable, safe, and taken care of every step of the way. They have never experienced being transported in a limo before, and this was supposed to be a special moment and a beautiful memory for all of us. We were excited to capture their faces and reactions as they arrived. Unfortunately, that moment was taken away from us because the instructions we provided were not followed. We understand that things can happen, but when you go out of your way to plan something special for your loved ones, it is extremely disappointing when something so important is mishandled. This was more than just a drop-off location--it was a moment we can never get back.

Contacted this shuttle company regarding a lost wallet and the interaction was unhelpful and…read moredismissive from the start. I was told the bus had not moved and that it had already been checked. When I asked if the driver could be contacted directly to confirm, that request was brushed off. I also asked if camera footage could be reviewed, and was told that "it wouldn't help," without any real explanation. Considering items can be overlooked or handled by different staff, asking to verify with the driver or check footage are reasonable steps in a lost property situation. Instead of assisting, I was made to feel like I was bothering them for simply trying to follow up. Customers have the right to ask for updates and expect a basic level of professionalism and courtesy. Even if nothing was found, the way this was handled was dismissive and unprofessional.