One of the best. Easy to book online last minute. Always have availability. Quick service at…read moreairport. Just look for the USA sign. Options to book cold drinks for the ride. Always on time and you can change your pick up time as needed. They check flights so they know if your plane is late. Friendly service and appreciate if you know a little Spanish. Cant really get much better

We used USA Transfers for transportation from the airport to our hotel and back, and both…read moreexperiences were absolutely flawless. The vans were clean and comfortable, the drivers were friendly and professional, and the service at the airport was smooth and well-organized...exactly what you want after a long day of travel. Everything ran on time, and the whole process was stress-free from start to finish. Honestly, we can't say enough good things about them. Next time we're back in Mexico, we'll definitely be using them again. Highly, highly recommend!

Rafael was an excellent driver and our first experience with Happy Shuttle was great! Clean…read morereliable vehicles and friendly service, we felt safe and welcome! Gracias!

Our flight was delayed 4 hours, and we were still expected to wait at the airport for over 6 hours…read moretotal. That's simply not reasonable. I was told there were no other drivers and no flexibility the entire day which to me doesn't sound normal. While I understand policies exist, good companies know when to make exceptions. A partial refund or even an effort to find an alternative solution would have made a big difference. If you're truly that busy, partnering with another service should be an option. One or 2 calls could be make to make a customer happy Instead, there was zero effort to accommodate the situation. We had to wait for your drivers because you said there was an accident by the airport earlier when we arrived. This was booked by my brother, but I normally use another company USA Transfer & my experience they are more customer friendly. A side note we were staying in Club Med 17 min ride to Airport & for sure where many of their drivers drive thru, If they wanted to assist in anyway.

If you are planning an upcoming trip to the Yucatán Peninsula and are looking for reasonably…read morepriced, punctual, courteous, and hassle-free airport transportation, highly recommend reserving with the folks at El Nopal. Our pick up and drop off commutes were seamless. Look for their friendly staff in the light green shirts.

I've used them numerous times over the years, mostly for airport transit and they are what they…read moresay: reliable. They show up on time. With the car they promised. With a professional driver. And get you to where you're going. It's a family business but big enough for your needs (as they run coming up on 10 cars). The owner, Tersie (surely misspelled), still drives and it's a pleasure to drive with him. Mariana, his daughter, was great helping us with reservations.

We have used this company a couple of times. They are always on time to pick us up. They show up to…read morethe airport with a sign which is super helpful because so many transportation companies are at the airport. They load all of our luggage. Most importantly they are so nice and friendly. We feel very safe riding with this company. I 100% recommend them for transportation in Cancun.

Hands down, the absolute best people to use. We used Playa Transfers to get from Cancun Airport to…read moreour condo in Playa del Carmen. Traveling with my elderly father and 2 children, we decided to go with a private transport. We were quoted at $162. $81 both ways, private service, directly from point A to B, for 5 people was a steal. Our driver was waiting for us outside with a cute little sign with our name on it. Helped load our bags, had the air conditioning running, and provided fun info along the ride. We also used them for our day trips to Tulum and Chichen Itza. It was basically an "open" service, meaning we reserved a private transfer to use any way for an allotted amount of time - 4, 6, or 8 hours. We reserved 6 hours ($200) for drive to Tulum, lunch, and either snorkeling or cenotes. Again, they were there early to pick us up and drive us where we needed/wanted within our 6 hours. We chose 8 hours for Chichen Itza. Drive (private transfer), tickets to Chichen, private guide at Chichen Itza, Cenote swim, and lunch buffet- $510. Again, they were absolutely amazing and personalized our service to meet our needs. Absolutely the BEST!!!!! We love Tello, Raul, and David!!!!!

We have used Playa Transfers many times and found them great. HOWEVER THIS TIME THEY LEFT OUR GROUP…read moreOF 5 and 6 STRANDED AT THE AIRPORT. We had to pay for additional transfers and our entire group including the kids were quite upset. I would not use them again.

They never showed up to pick us up from the airport. Their customer service number is a joke. Very…read moredifficult to reach someone. When we finally did, they said they were there and sent us to a numbered spot. No one was there. They assured us there was always someone there. Then call disconnected or they hung up. Trying to reach them again ws ridiculous. We had already wasted a lot of time and we're tired from our trip we ended up finding alternate transportation. I contacted Expedia which is Trying to get us a refund.​

We confirmed our arrival with company via email. We also communicsted with thrm during our travel…read moreconfirming no delays or changes to our schedule. we arrived in Cancun at 9pm on a rainy night and there was no one to pick us up. We called the company 4 times and no answer, we contacted the hotel and they called and were placed on hold for over 10 minutes before hanging up. a bystander offered to call with us as well and got through to Roberto. He shared that there was a van at terminal 2, we were at terminal 4 but they had no wrong for us. He could try to get us a ride in 2-3 hours (no guarantee). we got our own transportation after emailing the company and no response. They did not respond but instead sent texts asking what excursions were of interest to us. please book your transportation with your hotel or at least read reviews for this company. The experience is similar for a large number of their travelers. They do not show up!

Good timing. Pleasant transporters. Would use them every time I need a ride to the airportread more

Well that was easy. I came in on a late flight, and found…read moreOscar's shuttle out by the designated area quickly and easily. As you walk from customs to transportation, there's all kinds of people who pounce on you to sell taxi services to where you're going. They're quite aggressive about getting you a 'cheap' fare. I booked with Oscar online in advance, and got a good deal. Oscar was there, and he helped me load my bags into the van. I was the only passenger, and we were off immediately. Oscar followed all the traffic rules and made good conversation along the way. He's knowledgeable about Mexican hot sauces. He got me to my destination safely and cheaply and I got some good food suggestions while I was at it.

I cannot say enough good things about Cancun cab we use them a couple of times a year and have used…read morethem over many years. They are always Dependable friendly and professional . Marlene, who coordinates everything is an exceptional individual and takes her job very seriously and personally . They are Simply the Best .

Highly recommend. Booked a round trip as a solo female traveler. The drivers were punctual,…read morefriendly and got me where I needed to go safely and comfortably. After you book online, they confirm with you through WhatsApp which made tracking everything easy.

This is the only way to get into Cancun! Service with a smile and they show up! Love this companyread more

From the owner: Our transfers services are available for any destination along Cancun and Riviera Mayaread more

IMO I do not recommend for small children. Fernando and Fernanda (not sure if they were messing…read morewith us with their names) were our guides. They were wonderful! We didn't go crazy fast but it was fun and dirty. Recommendations- expect to get dirty, buy bandana, they provided goggles. Wear clothes you don't care if they get dirty. Wear your bathing suit. Pack your towels in a closed bag. Wear socks and sneakers, pack water shoes for the walk to the cenote is over tree roots and rocks. We would recommend this for those who like this activity. We did the 11:30-2:30 trip. The cenote was chilly yet refreshing.

What a great time! We were picked up promptly at our hotel and driven to the "ranch" where we're…read morewere offered bandanas and goggles and given a lesson on driving the buggy. (It's pronounced Boogie) Don't pass up on the bandanas or goggles. It's dusty, muddy. You will thank me. Chris and Carlos were awesome guides. We drove maybe 15-20 minutes along bumpy dirt roads, peppered with mud puddles, which my driver HAD to maximize with each splash through. The cenotes were amazing. Crystal water, perfect for swimming and diving. Our knowledgeable guides gave us an informative history lesson on the cave system and some Mayan artifacts. We spent 30 minutes there before heading back. Once we got back to our starting point, we were offered showers and a snack. So yea, I suggest you get with these guys for a 3 hour tour.