Priced too high. They refused to change my headlight because it was too difficult to access. I was…read moreinformed they could not top off my windshield fluid because they were out. Yet it appeared on my receipt as "added". With a 25% discount, I still paid over $100 for a simple oil change.

Can't say enough wonderful things about the staff at this Valvoline location!!…read more Extremely polite, friendly and thorough. They mention vehicle issues that may need attention, but don't guilt or shame you if you decline. They checked the tire pressure, lights, turn signals, etc. It felt like my vehicle was getting an inspection along with the oil change. My windshield wiper blades were horrible. Was offered wiper blades and when I mentioned that I had already purchased some a few weeks ago and had the wiper blades in the backset; they installed the wiper blades!!!! What? Who does this stuff anymore?? Off the charts for wonderful customer service!!! Love, Love, Love my Valvoline location!

This garage is amazing! Very honest and considerate service. I would recommend this garage to…read moreanyone in the area. I was new to Weaverville and Jonathan helped me after an accident and filled me in on the process along the way.

Jonathan's a good and honest man. 4 out of 5 only because they tend to take a little too long on…read morethe repairs, but that may be only because their popular and very busy.

Bree was the most professional and conciencious mechanic I have ever worked with! Really respectful…read moreof our time and budget, and super knowlegable! Fantastic service with a world-wise approach when recommending other shops nearby for work outside her purview! Absolutely will be using her again in the future!

I was due for spark plugs and ignition coils and Bree was top tier. I will definitely will be going…read moreback there definitely recommend! Also bilingual (Spanish)

All the employees from this Valvoline are incredibly helpful and friendly! They helped us unload…read moreand load our luggages so they could access our engine in the trunk. We also had a problem with our side view mirror and they helped us fix it! Super nice people! Wonderful service!

Went good when I went in for an inspection. The man who did my inspection was very nice and…read moreprofessional.

Should be 0 stars. Went in for an inspection, paid for it and took the paperwork home. Come to find…read moreout the dude failed my vehicle inspection and never mentioned one word about it at the checkout.

Went there yesterday for a state inspection. Was 3rd in line on the right side. The last vehicle in…read morethe left lane decided to leave w/out service (that should have been my clue). Normally, they get you in in the order which you show up. Yesterday, however, they took 3 vehicles that came in after me and were in the left lane (no alternating patrons as normal). After more than an hour and a half (again, a simple state inspection) and the 6th vehicle to come in after me was in the left bay, my vehicle was finally ready. As I was paying, I asked the gentleman at the counter if they no longer alternated vehicles and he simply said, "I was just doing what I was told". Service here has been ok, and the owner was present yesterday with no concern for customers. Due to shoddy customer service, neither I, nor my family/friends/co-workers, etc., will be using them again.

Larry's Performance Werks is a god-send to Volvo owners in Asheville! All our car needs are met…read moreand surpassed with keen attention to detail and friendly service. Justin is our primary mechanic and he has brought 5 Star service to every request and need we've encountered with our 2019 XC-40. All the while outdoing any dealer pricing in the region. I strongly recommend this great little shop!

I've passed by their shop front for years but didn't use their services until today. After today, I…read morewill take my car here for any future needs. Excellent service, friendly owners/staff, and unlike any other service departments I've used in the past. A well-organized, spotless garage in a building with a fascinating history! I recommend it to anyone with a foreign car!

All six of my family members have been "patients" at Mike's (prior to Rob of Elk Mountain buying…read morehim out) for at least a decade. Rob has followed Mike's tradition of honest, fair auto repairs. Won't say they're the cheapest but my family can attest that many, many of the others are far more expensive. I will always put my money on honesty and dependability to avoid the horror stories that abound. The premises are spotlessly clean, the mechanics are attentive, and Rob is clarity itself in explaining problems.

From the owner: Elk Mountain Motors is a full-service auto shop in Asheville NC specializing in European, Asian,…read moreand vintage automobiles.